Vodavi Minivoice Voicemail Processing System User Manual

							Menu Option Screens 1-37
Figure 1-8: Five Possible Number Plans 
						

							1-38 Menu Option Screens
Figure 1-9: CCR Menus Example
Figure 1-10: CCR Menu Tiering Example
Sales
RepairsTech SupportServices
CCR MENU 4
CCR MENU 5
CCR MENU 2
CCR MENU 1
CCR MENU 3
Out-of-State
Company XSalesIn-State
Other Department 
						

							Menu Option Screens 1-39
Invalid Digits
This screen is used to instruct the MiniVoice to ignore certain digits that may 
be dialed. When these digits are encountered, they are ignored.
Figure 1-11: Invalid Digits Screen 
						

							1-40 Menu Option Screens
Auto Attendant Configuration
This “Voice Lines” screen is used to control what a caller will hear when a 
given port answers. Each port may play a different greeting.
Figure 1-12: Auto Attendant Screen
Each column in Figure 1-12 represents a given port from 1 to 4. The fields in 
each column are explained below.
Field Description
OPRERATOR EXT This is the extension number of the Operator’s extension for this port. When a caller 
dials [0], this is the destination extension.
HUNTFuture option - not currently active
VMSFuture option - not currently active 
						

							Menu Option Screens 1-41
Field Description
DAY MODE
GREETING NO. The greeting number (01-09) that plays when this port is accessed during the day 
hours, as defined in the Open & Close Schedule.
DAY MODE 
CCRThe number (01-05) identifying the CCR menu that answers during the day hours, 
as defined in the Open & Close Schedule.
NIGHT MODE
GREETING NO. The greeting number (01-09) that plays when this port is accessed during the night 
hours, as defined in the Open & Close Schedule.
NITE MODE 
CCRThe number (01-05) identifying the CCR menu that answers during the night hours, 
as defined in the Open & Close Schedule.
TEMP GRT ON
†If this field is set to Y, the programmed TEMP GREETING message will be played 
to a caller.
†If this field is set to N, the programmed GREETING NO. message will be played.
This message may be changed from any telephone - internal or external.
TEMP GREETING If Temp Greeting is active ( Y ), this is the greeting that plays when this port answers.
NOANSGREETINGFuture option - not currently active
AUTOAT T START
†If this option is set to Y, the system goes off-hook on an incoming call and waits 
for integration digits.
NOTE -- This is the default setting and it should not be changed unless 
necessary.
†If this option is set to N, the system goes off-hook on an incoming call and 
immediately plays the programmed greeting according to the Open & Close 
Schedule, but does not respond to DTMF tones. 
						

							1-42 Menu Option Screens
System Clock Adjustments
This screen is used to adjust the Real Time Clock settings of the MiniVoice. Use 
the arrow keys to navigate left and right, then make the desired changes.
Figure 1-13: Date & Time Screen
To enter a new date and time:
1. Enter a value of 1-7 to identify the day of the week.
1 = Sunday 5 = Thursday
2 = Monday 6 = Friday
3 = Tuesday 7 = Saturday
4 = Wednesday
2. Press the right arrow key or press the  key.
3. Enter a value of 1-12 to indicate the month.
4. Press the right arrow key or press the  key.
5. Enter a four-digit value to indicate the year.
6. Press the right arrow key or press the  key. 
						

							Menu Option Screens 1-43
7. Enter a value of 1-24 to set the hour field.
Use military 24-hour format to set the Time.
8. Press the right arrow key or press the  key.
9. Enter a value of 0-59 to set the minutes field.
Example -- To set the time to 6PM, enter 18:00. The voice mail system will 
automatically convert the military time to standard time notation when 
the changes are saved.
Any or all settings may be changed at the same time.
10. When you finish making changes, press the  key to save the new 
settings.
Version Number
This choice will display the current Software version number. This 
information is useful when speaking with technical support personnel.
You can press the  key after each value entered. A shortcut is to enter 
a string of values separated by a  between each value, then pressing 
. For example: an entry of 2  3  18  2001 
 18  30 , will represent Monday, March 18, 2001, 
6:30 p.m. 
						

							1-44 Menu Option Screens
Set System Password
This screen is used to change the system password. If you wish to change the 
voice mail system password from the default value of 0000, enter the new 
password here. (The password MUST be four digits.)
The new password takes effect next time you access programming menus.
Figure 1-14: Password Screen 
						

							Menu Option Screens 1-45
Mailbox Assignment
This screen controls mailbox user options. There are a total of 64 mailboxes 
available in the MiniVoice. Each mailbox may be assigned any of the four 
available Classes of Service, and be allowed or denied the ability to make 
outcalls to a beeper. A description of the fields on the mailbox assignment 
screen are provided below.
Figure 1-15: Mailbox Assignment Screen
Field Description
MAILBOX
- NO
- EXTThis heading contain two fields:
†Mailbox index number (1-64). This is generated automatically by the system.
†Mailbox number that relates to the physical extension number. Example, 100-163.
ACCESS CODE Password designated by the mailbox owner for accessing the mailbox.
(The default password is 0000. It is changeable from 0000-9999.) 
						

							1-46 Menu Option Screens
Field Description
EXT NO Number of the physical extension for this mailbox.
†This is the station that will be the destination of callers when transferred by the 
voice mail system.
†It is also the number used when activating or deactivating MWI indicators.
CLASS OF SERVICE Number of the assigned Class of Service as programmed in Class of Service screen.
DIAL OUT Controls whether a given mailbox is allowed to make outcalls to a beeper/pager
BEEPER NO Allows beeper outcalls.
†Only enter the beeper/pager telephone number.
†The system will verify the outdial access code entered on the PBX Integration 
Screen.
MSG IND Shows the current status of the telephone MWI indicator according to the system.
†0 = OFF
†1 = ON
When the integration type is changed on screen 12, MiniVoice will automatically insert the 
correct mailboxes into this screen as a default condition.
When there are more mailboxes than appear on the screen, press [F1] to go forward 1 screen 
and [F2] to go back 1 screen.