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Vodavi Minivoice Voicemail Processing System User Manual

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Page 21

Programming System Functions Via Telephone 1-17
Administrator Options
System Greetings
The programmed Day or Night greeting for each port, as programmed in the 
Number Plan screen, is the first announcement played to outside callers 
when they reach the system. Callers will either dial the system’s access 
number directly or they might be forwarded when the dialed extension is 
busy or unanswered. 
You have the option to record up to nine programmable greetings to provide 
callers with certain...

Page 22

1-18 Programming System Functions Via Telephone
4. You will be prompted with the following three choices:
Press   to Review. The greeting selected in Step 3 is played, then you 
are returned to Step 4.
Press   to Record. You will be prompted to record the greeting 
selected in Step 3. When you finish recording, press [#] to save the 
recording. Then you are returned to Step 4.
Press   to Delete. The system will announce that the greeting 
selected in Step 3 is deleted, then you are returned to Step 4.
5....

Page 23

Programming System Functions Via Telephone 1-19
Changing a Mailbox Access Code
If a subscriber forgets their access code, you can reset it without deleting the 
mailbox and its messages. Once they are given the new temporary access 
code, the subscriber should immediately enter their mailbox and change the 
temporary access code to one of their own.
To change a Mailbox Access Code:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options Menu plays.
2. Press   to...

Page 24

1-20 Programming System Functions Via Telephone
To add a mailbox:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options menu plays.
2. Press   to access mailbox administration.
3. After the prompt, enter the mailbox number for which you want to add.
4. After the next prompt, press   to add a mailbox. The system confirms 
addition of mailbox and then returns you to the Administrator Options 
Menu in Step 1.
5. When you finish adding a mailbox, you have three...

Page 25

Programming System Functions Via Telephone 1-21
Recording a Mailbox Greeting
You can use the System Administrator’s Mailbox to record the mailbox 
greeting for any system mailbox.
To record a mailbox greeting:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options menu plays.
2. Press   to access mailbox administration.
3. After the prompt, enter the mailbox number for which you want to record 
a greeting.
4. After the next prompt, press   to record a mailbox...

Page 26

1-22 Programming System Functions Via Telephone
3. After the prompt, enter the mailbox number for which you need to reset 
the MWI.
4. After the next prompt, press   to reset MWI. The system confirms that 
the request has been processed and y
ou are returned to the Administrator 
Options Menu in Step 1.
5. When you finish resetting MWI activities, you have three choices:
†Press   through   to select another System Administrator task 
to perform.
†Press   to return to the system Main CCR Menu.
†Press   to...

Page 27

Programming System Functions Via Telephone 1-23
Setting Date and Time
You may use the System Administrator Mailbox to set the system date and 
time. The time and date stamp is used for all envelope information and to 
check delivery notifications. It is important to set the system date and time 
accurately.
To set the system date and time:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options menu plays.
2. Press   to Set Date and Time.
3. After the prompt,...

Page 28

1-24 Programming System Functions Via Telephone
Setting Operating Mode
Under normal conditions, the pre-programmed Auto Attendant screen 
controls the greeting that plays when MiniVoice answers a caller. This screen 
tells MiniVoice which greeting to play based upon the time of day, Day or 
Night, which is programmed in the Open & Close screen.
There may be a time when it is desirable to change the system from Day 
(Mode 1) to Night (Mode 2) at an other-than-normal time. The System 
Administrator can...

Page 29

Programming System Functions Via Telephone 1-25
To change the Operating Mode:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options menu plays.
2. Press   to Set Operating Mode.
3. After the prompt, press:
 to review data - the system will announce the current Mode and 
then you are returned to the prompt that asks if you want to review data, 
change data, or exit.
-or-
 to change data - after the prompt, press:
   for Day Mode - choice is confirmed, then you...

Page 30

1-26 Programming System Functions Via Telephone
Selecting PBX Integration
MiniVoice uses a set of pre-programmed PBX Integration screens. These 
screens provide standard configurations for various PBX systems that might 
be used with MiniVoice.
The current PBX Integration may be changed from the System Administrator 
Mailbox.
To change the PBX Integration:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options menu plays.
2. Press   to Select PBX Integration.
3....
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