Vodavi Minivoice Voicemail Processing System User Manual

Operating System Features 2-3
Operating System Features
This section explains how to operate the voice mail features.
How to Use the Voice Mail System
† The system is programmed to respond when any of the 12 telephone 
keys are pressed. If no key is pressed in response to a prompt, the system 
assumes the caller is confused. 
†The system repeats the caller’s options. If there is still no response, the 
system automatically transfers an external caller to an attendant, or 
politely disconnects a user from...

2-4 Getting Started
Getting Started
Setting Up Your Mailbox
You need the following information from your system administrator to set up 
your mailbox: the number to reach the voice mail system, your mailbox 
number, and your temporary password. After you have this information, 
follow these steps:
1. Call the voice mail system: ______. (For example, 440)
2. If you hear the system greeting, press [#], then enter your mailbox 
number. ( With some telephone systems this step is not required.)
3. When asked...

Message Options 2-5
Disconnecting from the System
1. When you finish using the system, press [6] until the system says, 
Hanging up now. Goodbye.
2. If after pressing [1] you attempt to disconnect while there are new 
messages in your mailbox, the system plays a message, The mailbox is 
not empty.
Press [1] if you wish to listen to the new message. Press [
6] to hang up.
Message Options
Review Your Messages
Messages in your mailbox come from either external callers, who leave 
messages while in the...

2-6 Message Options
To review the messages in your mailbox:
1. At the main menu, press [1]. The system plays your messages.
2. After each message is reviewed, the system prompts you for an action. 
The available options are.
Replay a Message
At the end of a message (when the system prompts with the After 
Reviewing menu) you can replay that message in its entirety.
1. At the Main Menu, press [1] to review the message.
2. When the message ends, press [1] again to replay the message.
Save a Message
If the...

Message Options 2-7
Delete a Message
Deleting messages keeps the mailbox clear and reduces the need for system 
storage capacity. To delete a message:
1. At the Main Menu, press [1] to review the message.
2. Press [3] to delete the message.
3. Press [#] to confirm deletion.
Forward a Copy to Another Mailbox
You may wish to forward a copy of a message to another user. You can record 
introductory remarks and send the remarks plus a copy of the message to 
another user or just send the message. Copies may...

2-8 Message Options
Message Information
Details about a message are available: who sent it and the time and date it 
was delivered. This information is called Message Information. To access 
message information, press [8] after listening to the message to hear the 
information that relates to that message.
†The time and date stamp on a new message always relates to message 
delivery.
†Once a message is saved, the time and date stamp refers to the time it 
was first saved.
†This time and date stamp allows...

Mailbox Greeting Options 2-9
Send a Message
1. At the Main Menu, press [2] to access options to send a message.
2. Press [2] to Record a Message. The system prompts you to begin 
recording your message.
3. Record the message.
4. Press [#] to end the recording.
The system prompts you to send the message after giving you a chance 
to:
†[1] listen to the message you have just recorded,
†[2] re-record the message,
-or-
†[3] append to the recording,
-or-
†[6] delete the message and begin again.
5. When the...

2-10 Mailbox Greeting Options
To change your mailbox greeting:
1. At the Main Menu, press [3] to access Personal Options.
2. Press [1] to access Mailbox Greeting Options.
3. Press [2] to select the Record option.
4. Press [2] to record a Mailbox Greeting.
5. Record your greeting, then press [#].
Reviewing Your Mailbox Greeting
You may use Personal Options to review your recorded greeting. To review 
your mailbox greeting:
1. At the Main Menu, press [3] to access Personal Options.
2. Press [1] to access...

Mailbox Greeting Options 2-11
To record your name:
1. At the Main Menu, press [3] to access Personal Options.
2. Press [1] to access Mailbox Greeting options.
3. Press [2] to select the Record option.
4. Press [1] to record your name.
5. Record your name, then press [#].
Reviewing Your Name
You may use Personal Options to review your recorded name. To review your 
name:
1. At the Main Menu, press [3] to access Personal Options.
2. Press [1] to access Mailbox Greeting options.
3. Press [1] to select the...

2-12Passwords
3. Press [1] to select the Review option.
4. Press [3] to review the Temporary Greeting.
Deleting Your Temporary Greeting
To delete a temporary greeting:
1. At the Main Menu, press [3] to access Personal Options.
2. Press [1] to access Mailbox Greeting options.
3. Press [3] to select the Delete option.
4. Press [3] to delete the Temporary Greeting.
Passwords
There is one password that is associated with each user mailbox. Each 
password is 4 numeric digits in length. A zero [0] should not...