Vodavi Minivoice Voicemail Processing System User Manual

Programming System Functions Via Telephone 1-27
Recording a Prompt
MiniVoice is shipped with a complete set of system voice prompts. These 
system prompts cover all system operations and functions.
There may be occasions, however, when it is desired to change the wording 
of a prompt to meet a specific requirement. This function allows such 
changes.
Refer to “Voice Prompts” on page 1-58
 for a complete listing of the system’s 
default voice prompts.
To re-record a System Prompt:
1. Access the System...

1-28 Programming System Functions Via Telephone
Listening to a Prompt
MiniVoice includes a method of listening to any or all of the recorded 
prompts. This may be used to determine whether it is necessary to modify a 
prompt.
You can listen to a single prompt, a range of prompts, or the last prompt that 
was recorded.
To listen to System Prompts:
1. Access the System Administrator Mailbox as described on page 1-16. The 
Administrator Options Menu plays.
2. Press   to Listen to a Prompt.
3. After the...

Programming System Functions Via Computer 1-29
Programming System Functions Via Computer
PC Accessibility
Cable Connection -- The cable between the MiniVoice unit and the PC must be 
a NULL MODEM arrangement with a 9-pin female connector on each end.
†Lift the cover of the unit to access the programming port.
†After connecting the cable to the PC, plug the other end into the 
programming port on the MiniVoice unit.
Desktop or Laptop -- Programming is accomplished through the use of a 
laptop or standard...

1-30 Navigating in the System
Navigating in the System
Programming the MiniVoice requires that you make entries in specific fields 
on several programming screens.
†These screens are accessed from the main menu by selecting a number 
and pressing the  key.
†While working on a particular screen, use the arrow keys or the  
key to move through the fields. After you change a given field, press the 
 key to save your change.
†If you are working in an area with multiple pages, such as the mailbox 
screen,...

Menu Option Screens 1-31
Menu Option Screens
Signing On
This is the screen first shown when the programming terminal is connected.
The default factory password is 0000. It can be changed by selecting Option 8 
on the Programming Menu.
Figure 1-3: Sign-On Screen
To enter the programming area, type in the correct password, then press 
.
The MiniVoice displays the Programming Menu shown in Figure 1-4 . 

1-32 Menu Option Screens
Programming Menus
The programming functions available are shown in Figure 1-4 . Each function 
shown in the Programming Menus screen is linked to another screen where 
its parameters can be set. Each screen is described on the following pages.
Figure 1-4: Programming Menus Screen
1. To go to a specific screen, use the arrow keys to scroll down to your 
choice,
-or-
Type in the desired menu choice number.
2. Press the  key to go to that screen. 

Menu Option Screens 1-33
Open and Close Schedule
This time control screen is used to set the time when the MiniVoice switches 
from Day to Night mode or Night to Day mode. Separate greetings are 
available for each mode. The greetings introduce callers to your company 
and tell them what digits to press to access certain departments, extensions, 
mailboxes, etc.
The Day/Opening greeting plays from the time you specify in the Open field 
until the time specified in the Close field. The Night/Close...

1-34 Menu Option Screens
2. Press  to store each entry.
To delete an entry:
1. Press the arrow key until the desired field is selected.
2. Then press .
System Numbering Plan
This menu screen is used to control how the MiniVoice system processes 
digits entered by a caller.
Figure 1-6: Number Plan Screen
Leaving the Open and Close entries blank for a given day will represent a 
24-hour period.
Entries can be made using 24-hour notation, e.g., 18:00 represents 
6:00 p.m.
If you use the F4 key to clear all...

Menu Option Screens 1-35
Field Description
FIRST DIGIT 
PERMISSIONThis field tells the system whether a given digit is allowed to process additional digits.
For example:
†If your extension numbers start with 1, this field will contain a Y and other fields to its 
right will be blank. When a caller dials a 1, the system knows additional digits will 
follow and be acted on (Figure 1-6).
†If this field contains a Y, the system will check the following fields and perform the 
actions designated in these...

1-36 Menu Option Screens
The example in Figure 1-7  shows that when the number 1 and additional 
digits of an extension are dialed, the call will be transferred to that extension. 
For example, if 108 is dialed, the call will transfer to extension 108. If the 
numbers 2, 3, or 5 are dialed, the caller will go directly to the corresponding 
extension or UCD/ACD group (101, 102, or 550). If number 4 is dialed, 
greeting 1 will be played to the caller. If number 6 is dialed, the caller will be 
linked to...