Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

infxnitem DVX I’Digital Key Telephone SystemSTATION FEATURE OPERATION
waiting call or message. The “camped-on” sta-
tion may respond to the caller via the canned,custom, and silent response text (LCD) mes-
sages. The text messages appear on the callingparty LCD Display.
While receiving a Camp-On, or OHVO call:a.The called party may press a 
pre-pro-
grammed* Text Message button with a spe-cific message 
[633+xx]. Example : [633] +
[38] means that a telephone calling the
station will receive the message...

STATION FEATURE OPERATIONinJinite”d DVX I’Digital Key Telephone System
A.UCD Calls In Queue Display
From an idle display key telephone:
1.Dial [567] on the dial pad, followed by the
three-digit UCD group number (55x),
orpress pre-programmed* flex button.
ON/OFF button LED lights steady.
This display is an idle state display and
will prompt a Supervisor that a group is
having problems answering all their calls.The display will tell the agent and his
supervisor how many calls are in queue,
how many agent...

400.71 RELEASE BUTTON
Allows the station user to disconnect calls whileoff-hook (on handset, not speakerphone),
speeding up call handling time.
While off-hook (on handset, not speakerphone),on an intercom call, transfer sequence, page
announcement or CO call:
1.Press the pre-programmed RELEASE but-
ton to terminate intercom call, transfer
sequence, page announcement or CO call.*A flex button must be programmed for this
feature to operate. Refer to Sec. 400.37, Flexible
Button Assignment.400.72 VOLUME...

infmite” DVX I’Digital Key Telephone SystemBASIC 
KEYSET FEATURE OPERATION
SECTION 405BASIC 
KEYSET FEATURE OPERATION
405.1INTRODUCTION
The infinite Digital Key Telephone System has awide variety of features and flexible program-
ming, allowing each telephone user to program
his/her telephone to meet his/her own individ-
ual needs.
This section of the manual contains the operat-ing instructions for features that work differ-
ently on the Basic digital key telephone than onthe 33-button display key...

BASIC KEYSET FEATURE OPERATION
in&item DVX I’Digital Key Telephone System
Figure 495-l Basic Digital Terminal
405-2
Issue 1, February 1994 

infmite~ DVX ‘I1Digital Key Telephone System
BASIC 
KEYSET FEATURE OPERATION
Table 405-l Basic 
Keyset Numbering Plan
100-195
43 
[Cl438
44 
WI45 
[HI55 
NJ155 
WI56 
WI566
570 [BB]
571572 55 [U]
573
574
578
6# [=I604
620
621622
623
624
626
627
629
631632
633 
[ZZ]633 [00]
634
636 
D=l
638+[0-91
638+[?k]
638+[#]640
640 
[7]640 
[8]640 
[9]640 
[+]641
660
662
663
664
Station Intercom Numbers
Call Park Location O-7 (system)
Personal Park
Voice Mail Group Pilot Numbers O-7
Hunt Group Pilot Numbers O-7
ACD*...

BASIC KEYSET FEATURE OPERATION
infinitem DVX I’Digital Key Telephone System
405.3AUTOMATIC CALL DISTRIBU-
TION (ACD)
Thisfeature is available with optional soft-
ware. When purchased, Uniform Call Distribu-tion (UCD) is not used and is replaced by the
ACD functions identified in the following. 16
Automatic Call Distribution (ACD) groups can
be programmed, each containing up to 16
three-digit station numbers.A. Agent 
Login/Logout Feature
The Agent Login/Logout feature provides ameans for an agent to log...

injkite” DVX I’Digital Key Telephone System
BASIC 
KEYSET FEATURE OPERATION
agent can also clear the “HELP” request by
hitting his “HELP” button a second time.
Conditions:l Up to five messages can be left at any
supervisor station.
0 The supervisor can cancel the “HELP”
request signal by depressing his flash-
ing “HELP” button. In addition, a call
will be placed to the agent requesting
“HELP”. If the agent is on a call, the
supervisor can press his barge-in but-
ton to monitor the call or give...

BASIC KEYSET FEATURE OPERATION
infznite” DVX I’Digital Key Telephone System
2. Dial the Call Forward code 
[640] on theTo cancel Call Forwarding:dial pad,
1. Lift the handset or press the ON/OFF
orbutton.
Press the pre-programmed* FWD flex but-
ton.
3.Press DSS button of desired station,
ordial the three-digit extension number
where calls are to be forwarded, includingACD or UCD Group, Voice Mail Group,
and Hunt group pilot numbers.
4.Replace the handset or press the ON/OFFbutton.
Conditions:l Line...

infznitem DVX I’Digital Key Telephone System
BASIC 
KEYSET FEATURE OPERATION
To cancel Call Forwarding:1. Lift the handset or press the ON/OFF
button.
2. Dial the Call Forward Cancel code, 
[662]on the dial pad,
or
Press the pre-programmed* FWD flex but-
ton. Confirmation tone will be heard.*Refer to Sec. 400.37, Flexible Button
Assignment.
E.Cali Forward - Off-Net (via speed dial)
In a speed dial bin, store the number of the
off-net location where calls are to be forwarded.
Follow instructions provided...