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Toshiba Voice Processing Vp100 Installation And Maintenance Manual

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Page 151

6-18 Installation and Maintenance Manual 
-. 
n 
n 
. 
q 
where X is the port number or the first port in a range of ports initialized. and Y is the last port 
in a range of ports. Ii onI!- one port is specified. the VP 100 tries to initialize and cancel 
forwarding for only rhe port specified. If a range is specified, the VP 100 tries to initialize and 
cancels forwarding for all ports in the range. If no port is specified. the VP 100 tries to 
initialize and cancel forwarding for all ports. If a port...

Page 152

MAIN I tNANCt 
6-l Y 
. 6.4 CALL PROCESSING TRACE 
The CPT (Call Processing Trace) lops call processing activities and events to a file on the hard disk 
dri\?. The CPT logs events for: 
. 
. 
Ictivity on a port. 
. L-ser activity while logged onto a mailbox. 
l *- 
. 
\lessage activity for a specific message. 
. Ictivity for network locations. 
- _ l .I11 system activities. 
The CPT logs VP 100 activities. The CPT can be used to determine, for example. why a caller 
-.,-In ..-__:.._> -l__ _ _^__ -_-...

Page 153

6-20 installation and Maintenance Manual 
- _ 
Storage The CPT stores several hours of activity for a high Traffic. ver\- active 
system. &d up to several days of activities for a small, low traffic 
system. 
Listing the CPT To list the trace, at-the @ prompt, enter: 
List Trace 
x trace for specific activities can be selected from the menu as shown in the following 
example. 
l *- 
OLT 
1 ALL ACTIVITIES 
2 MAILBOX ACi-MTY 
3 PORT ACTIVITY 
4 LOCATION ACIWITY 
5 MESSAGE ACI-IWTY 
6 INTEGRATION ACIWITY...

Page 154

 
 
- _ All Activities When trace type 1 is selected. all mailbos. pan. Ioc-;tion. message. 
and integration activities are traced. The follows in_c :uample -bows 
what the trace displays 
u-hen a pxson calls in:a a port, logs on. pIa>-s 
two 
messages. saves rhe second one and esir~. 
SELECT TRACE TO’BE LISTED 
(1 - 6, EMPTY LINE = EXIT). 
:1 
PORT 01 OFF HOOK 
TIME 02/2 1 10:3 1 
PORT 01 DIG IN # 
PORT 01 DIG IN 3 
PORT 01 DIG IN 3 
PORT 01 DIG IN 0 
PORT 01 LOG ON 330 
PORT 01 DIG IN 5 
PORT 01 PLAY...

Page 155

6-22 Installation and Mamtenance Manual 
0 Log off of mailbox (99 or 90). 
. 
Hang up without logging off. 
. Enter valid mailbox to call. . 
0 
Make message waiting call. 
l Invalid security code entered. 
0 
Number of messages in mailbox. 
Example: 
l *- 
. 
Port Activity 
SELECT TRACE TO BE LISTED (1 - 6. EMPTY LIh’E = EXIT). 
12 
Eater Mailbox (Empty line = ALL) 
:1234 
PORT 01 LOG ON 1234 
PORT 01 LOG OFF 1234 
PORT 01 NOT LOGOFF 1234 
PORT 01 CALL FOR MBX 1234 
PORT 01 MSG WAIT CALL FOR MBX 1234...

Page 156

MAINTENANCE 
5-23 
Busy 
Fast busy 
No answer 
Unavailable 
. Transfer Call: 
Flash 
Expect dial tone 
Got dial tone 
Delay 
l 
l 
Invalid security code. 
Example: 
SELECT TRACE TO BE LISTED (1 - 6, EMPTY LINE 7 EXIT). 
:3 
Enter Port (Empty line = ALL) 
:1 
PORT 01 OFF HOOK 
PORT 01 ON HOOK 
-^_- ^_ - -.- -_^_ 
rUKI VI LlNE YK”r 
PORT 01 DIG IN 8 
PORT 01 DIG OUT 9 
PORT 01 ANSWER 
PORT 01 BUSY 
PdRT 01 FAST BUSY 
PORT 01 NO ANSWER 
PORT 01 UNAVAILABLE 
PORT 01 FLASH 
PORT 01 DELAY 
PORT 01 EXPECT DIAL...

Page 157

6-24 installation and Maintenance Manual 
Message Activity When trace type 5 is selected. a specific message number can be 
entered or the line left blank for all message activity to be listed. The 
following message activities are traced. 
- _ 
Put message in mailbox tL,lSG type. name. greeting. etc.). 
Remove message from mailbox (entered 2:. listened’till end). 
Message deferred log on. 
l *- 
Play message (Msg Type - make. forward. record greeting, 
name, RNA message, broadcast message, Quick...

Page 158

MAIN I tNANLt 
6-25 
Integration Activity The command to turn ON or OFF Slessage Waiting Notification has 
just occurred. 
SELECT TRACE TO B’E LISTED (1 - 6. EMPTY LINE = EXIT). 
16 
Enter start time: Year Month Day Hour hlinute or C (continuous) 
’ 
TI?.fE MM/DDNY HH:Mhl 
>lSG WAITING SET FOR 202 
l *- 
&lSG WXITIKG SET FOR 211 
\lSG WXITIlVG CLEARED FOR 2 16 
MSG WXITIKG SET FOR 217 
. 
. 
. . 
Toshiba VP Systems 
Release 6.1 Decemtir. 1992  

Page 159

6-26 InstaNation and Maintenance Manual 
6.5 TRAFFIC PEG COUNT TABLE 
The Traffic Peg Count Tab!e is used to record events monitored by the VP 100. Proper use of the 
table helps to Ltndsrstand how the 
varidus VP 100 features and functions are being used. 
Pegs are arranged in a table 10 columns wide. The pegs are numbered from the top left corner 
across the first row: 0, 
1 i 2.. The second row begins with 10, 11. 12... 
.*- 
uZ’ Some pegs are no longer used. Unused pegs do not appear in the peg...

Page 160

- _ # 
- 
05 
Name 
LAST: 
06 DIST MSG: 
07 
08 
09 SAVE: 
Times SAVE was used 
ERASE: 
LOGON: 
IO 
II 
I2 ERROR DROP: 
I3 NO DIAL: 
I4 MSG AFT CALL: 
. I5 
I6 VPERR: 
NEW: 
I7 FORWD: 
I8 REPLY: 
I9 
20 VOLUME: 
RETURN AT0 
ATN: 
21 EXIT: 
ALLRDY LOGON: 
TIME: 
DescriDtion _ 
Times LAST was used 
Number of times L.\ST was used (keys 1 a). 
3Iessages SENT to Distribution List 
Number bf time’s messages were SENT to Distribution 
Liars 
Number of times SAVE was used (key r). 
Times EUSE was used 
Number of...
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