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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

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Page 71

Call Park2-41
Chapter 2 - Features and Operation
3. If busy tone is received, press TRANS twice and dial another park location or press the CALL
PARK flexible button for a different parking location.
Call Park Pickup - System
ToretrieveaParkedCall:
1. Lift handset or press ON/OFF button.
2. Press the [#] button.
3. Dial parking location (430 to 437) where the call was parked or press the preprogrammed
CALL PARK flexible button.
 SINGLE LINE TELEPHONE
To place an outside call on hold and consult with,...

Page 72

2-42Call Park
Chapter 2 - Features and Operation
Call Park - Personal
Description
Each digital telephone in the system can place a call into a personal park location and then
later retrieve that call from the originating station. Intercom calls and CO line calls can be
placed into the stations’personal park location. Calls parked in a personal park location are
subject to the system call park recall timer (refer to“Call Park Recall Timer”on page 2-41.A
station retrieving a personal parked CO call must...

Page 73

Call Park2-43
Chapter 2 - Features and Operation
»A CO call parked in a personal call park location recalls to the station that parked the call,
when the call park recall timer expires. The CO call rings to this station until the system
hold timer expires. The CO call then recalls the Attendant (both the Attendant and
initiating stations are ringing), and the Attendant recall timer is initiated. When the
Attendant recall timer expires, the CO call is disconnected.
Call Park - Station
Description
Call...

Page 74

2-44Call Pickup
Chapter 2 - Features and Operation
Call Pickup
Description
Stations are assigned to pickup groups. Stations can be in any combination of the eight
groups or in no group at all.
A station can pickup a call ringing to any specific unattended station by using the Directed
Call Pickup procedure.
A station can pickup a call ringing to an unattended station within the same ACD/UCD group
by using the Group Call Pickup Procedure.
Programming Steps
1. PressFLASHand dial[50]. Flexible button #24...

Page 75

Call Pickup2-45
Chapter 2 - Features and Operation
7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…All stations are in Group 1.
Directed Call Pickup
Description
A station user can pick up a call to another specificunattended station. The call must be a
tone ringing call.
Operation
To create a Pickup Button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button.
3. Dial #0.
To use Directed Call Pickup:
1. Dial the station number of the known ringing...

Page 76

2-46Call Transfer
Chapter 2 - Features and Operation
Group Call Pickup
Description
A station user can pickup a call to any unattended station within the same pickup group.
Operation
To create a Pickup Button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button.
3. Dial #0.
To use Group Call Pickup:
1. Lift handset or press ON/OFF button.
2. Dial [#0] on the dial pad,
-or-
Press preprogrammed PICKUP button to connect to calling party.
 SINGLE LINE TELEPHONE
To use Group Call Pickup:
1. Lift...

Page 77

Call Transfer2-47
Chapter 2 - Features and Operation
The called extension signals according to the intercom position.
2. When that extension answers, announce the transfer.
3. Hang up to complete transfer.
To answer a Screened Transfer (your intercom will signal according to H-T-P position):
1. Answer the intercom and receive the transfer notice.
2. Press the outside line button or loop button flashing on hold.
To Transfer Search:
When attempting to locate a party, press a DSS button to signal the...

Page 78

2-48Call Transfer
Chapter 2 - Features and Operation
Ringback on Transfer
Description
The Ringback on Transfer feature provides on a system-wide basis music on hold or ringback
tone to the CO caller when CO calls are transferred. Callers currently hear music.
Programming Steps
1. Press the RINGBACK ON TRANSFER flexible button(FLASH 06, Button #11).The
following message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.
[0] = Disabled (Music)
[1] = Enabled (Ringback...

Page 79

Calling Station Tone Mode2-49
Chapter 2 - Features and Operation
3. Press a DSS, Group button, or dial the station number or group number. Call is
automatically transferred to that destination. The incoming transferred CO call receives
Music-On-Hold during the transfer state.
4. Station user can return to call placed on hold.
 SINGLE LINE TELEPHONE
Not applicable
Conditions
»Callsmaybeforwardedtoanyavailablestation,ACD/UCD,Hunt,orVMGroup.
»Destination station must have direct appearance for that CO Line...

Page 80

2-50Camp On
Chapter 2 - Features and Operation
Operation
To alert a busy station of your call:
1. Press the CAMP ON button. The called station will receive one-burst of ringing.
2. When the called party answers, consult with them or hang up to transfer call.
To answer a call that is waiting:
When you hear one burst of muted ringing, press your flashing CAMP ON button.
Any outside line you are connected to is placed on hold. Converse with the station
placing the call,
-or-
If a call is being transferred,...
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