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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

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Page 51

Call Back2-21
Chapter 2 - Features and Operation
 SINGLE LINE TELEPHONE
If you dial a telephone that is busy and want to leave a Call Back indication:
1. Briefly depress and release the hookswitch.
2. Dial [622] and replace the handset.
Automatic Call Back Timer
Description
The Automatic Call Back Timer invokes a call back anytime a user listens to a busy tone for a
programmable period of time. The Automatic Call Back Timer can be set to 00-99 seconds.
A value of 00 disables the timer. An Automatic Call...

Page 52

2-22Call Coverage
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Auto Callback DSS/BLF flash rate is set for a Red 120 ipm Flash (10).
Message Callback - DSS / BLF Flash Rate
Description
The Message Call Back DSS/BLF flash rate is the rate at which a DSS button of a station
returning your message flashes. This flash rate can be programmed to 29 different options
identified in the flash rate table. This enables the programmer...

Page 53

Call Coverage2-23
Chapter 2 - Features and Operation
Operation
To assign a Call Coverage Button:
1. Press [SPEED] + [SPEED].
2. Press a desired flexible button.
3. Dial [647] for Non-Ringing or [646] for Ringing, followed by the station number to cover. A
confirmation tone sounds.
Once the button is assigned on the station and a call rings in:
1. The coverage station receives audible and/or visual indications for the coverage station
after a programmable period of time. The ring tone is the internal ring...

Page 54

2-24Call Coverage
Chapter 2 - Features and Operation
Conditions
»Direct CO calls have ring and LCD priority over call coverage calls. The call coverage
station must have a direct CO appearance or Loop button to pick up an external call. If the
call coverage station is in DND, no audible ringing occurs, however visual and LCD
information is presented.
»This feature can be programmed on any key station or DSS Console with an available
flexible button. If the DSS with a call coverage button assigned is...

Page 55

Call Forward2-25
Chapter 2 - Features and Operation
Call Forward
Description
When any type of station call forwarding is invoked, the LCD display normally indicates the
call forwarding mode at all times. This feature has modified the LCD forwarding display to
make the call forwarding mode display optional. This feature is enabled/disabled in admin
programming on a system-wide basis. The call forward status is stored in a battery protected
area of memory.
Call Forwarding
Description
Stations can be...

Page 56

2-26Call Forward
Chapter 2 - Features and Operation
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Call Forwarding is enabled at all stations.
Call Forward - All Calls
Description
The Call Forward All Calls feature allows a station the ability to have all their calls (internal or
external) forwarded immediately to a designated station, an ACD or UCD group pilot
number, Voice Mail group number, or Hunt group.
Operation
To activate All Call Forwarding:
1. Lift handset or press ON/OFF...

Page 57

Call Forward2-27
Chapter 2 - Features and Operation
»If a CO Line rings into a station with manual Call Forward, the line sequences to the last
station of the chain. If the last station is in DND mode or does not have a Direct
appearance for the CO Line or a Loop button, the call reverts back to the first station.
»If a CO Line rings into a station with both Station and Preset Call Forwarding, Station Call
Forwarding takes precedence. Once the Station Forward determines the station to be
rung as per...

Page 58

2-28Call Forward
Chapter 2 - Features and Operation
Call Forward - Busy / No Answer
Description
The Call Forward Busy/No Answer feature allows a station the ability to forward a
combination busy/no answer calls to a designated station, an ACD or UCD group pilot
number, Voice Mail group number, or Hunt group. No answer calls forward when the
system-wide no answer timer expires. Initial CO ringing, transferred CO ringing and intercom
ringing calls can all be forwarded. Calls that ring to an idle station is...

Page 59

Call Forward2-29
Chapter 2 - Features and Operation
Call Forward - Follow Me
Description
The Follow Me feature lets a user who is away from their station, activate/deactivate call
forwarding from another station in the system. This lets the user forward their calls to their
current location or into Voice Mail, ACD/UCD, Hunt Groups, or to any other station in the
system. When this call forward is activated, all calls presented to the forwarded station
forward to the destination station immediately....

Page 60

2-30Call Forward
Chapter 2 - Features and Operation
Conditions
»If a Call Forward mode is currently active at the station where forwarding is desired, the
new forward becomes active and cancels the previous forward.
»Both internal and external calls to the affected station forward to the designated location.
»Call forwarding must be allowed in programming for the affected station.
»When remote forward is activated, the forwarding is immediate.
»A station’s Call Forward status is stored in a battery...
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