Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

2
Features and Operation
Detailed descriptions of the System and Station features are presented in alphabetical
order. An abbreviated feature index, that is organized in Flash code numerical
sequence, is provided in
Appendix F. 

2-2About This Manual
Chapter 2 - Features and Operation
About This Manual
Content Summary
Chapters
The following chapters contain the descriptions, programming steps, and operating
procedures for the more commonly-used features and functions.
2 - Features & Operation
3 - Attendant Features & Operation
4 - Call Distribution - ACD / UCD
Appendices
These Appendix chapters contain detailed information on how to use the more
complex features available.
A-ICLID/CallerID
B - Least Cost Routing (LCR)
C -...

About This Manual2-3
Chapter 2 - Features and Operation
Manual Format & Description
This diagram explains how the Features/Operations are organized in the following chapters
and appendices. The manual format follows the basic outline as shown, but omits those
elements that do not apply to a particular Feature or Operation.
Feature / Operation
Narrative to explain the feature/operation.
Sub-Feature / Operation
Description
Narrative to explain the sub-feature/operation.
Related Information
Programming...

2-4911 Feature
Chapter 2 - Features and Operation
911 Feature
Description
The 911 Feature allows stations in the system to dial 911 without using an access code. 911
calls are placed on 911 marked lines. If all lines are busy, an existing call is dropped and the
911 call is placed.
When feature is enabled, Trunk Group/LCR Access Code 9 is not available.
Related Information
Programming Steps
1. Press the 911 FEATURE flexible button(FLASH 06, Button #13). The following message
displays:
2. Enter a 0 or 1...

911 Feature2-5
Chapter 2 - Features and Operation
2. Enter a valid number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 (Page A) is lit. The following message displays to indicate current
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. PressFLASH 40, Page A, Button #15to designate the line for 911 use.
5. Enter...

2-6911 Feature
Chapter 2 - Features and Operation
Programming Steps
1. Press the ENHANCED 911 button(FLASH 06, Button #14). The following message
displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.
[0] = Disabled
[1] = Enabled
Conditions
»The 911 Feature (FLASH 06, Button #13) must also be enabled for the Proctor Integration
to work.
»Only the lines connected to the Proctor should have the 911 Enable programmed
(FLASH 40, Page A, Button #15).
»It is recommended to have...

Account Code2-7
Chapter 2 - Features and Operation
Account Code
Description
An account code is the last field within Station Message Detail Recording (SMDR), that
provides tracking capabilities for specific calls by entering a verified/non-verified, variable
length (up to 12 digits) identifier.
The use of forced Account Codes is optional, offered on a system-wide basis. SMDR must be
enabled to use account codes.
Related Information
Operation
When connected to an outside line call:
1. Press the...

2-8Account Code
Chapter 2 - Features and Operation
Programming Steps
1. Press ACCOUNT CODES flexible button(FLASH 05, Button #8)to determine whether the
useofAccountCodesisforcedoroptional.
2. Enter a 0 or 1 that corresponds with the following entries:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Account Codes are optional.
Operation
Prior to placing an outside line call:
1. Press the preprogrammed ACCOUNT CODE button.
2. Dial account code up to...

Account Code2-9
Chapter 2 - Features and Operation
Account Codes - Traveling COS ( Verified)
Description
The Verified Account Code/Traveling Class of Service (COS) feature provides the ability to
track specific calls by entering a verified, variable length (up to 12 digits) identifier. Each
account code can be assigned a day and night Class of Service for determining the dialing
privileges allowed by that account code.
This feature provides a means for users to override a restricted station. If the...

2-10Account Code
Chapter 2 - Features and Operation
DEFAULT…Verified Acct Codes are disabled.
To assign Verified Account Codes:
1. PressFLASHand dial[31]. The following message displays:
ACCT = Up to 12-digit account code
COS = Class of Service for account codes
2. Press the ACCT CODE flexible button(FLASH 31, Button #1). Enter up to 12 digits (0-9, *,
#). [*] represents a do not care digit. The system ignores all digits after this digit when
entering an account code. The [#] represents a single do not...