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Sharp Mxc300w Owners Manual

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Page 151

151
TROUBLESHOOTING
INDICATORS AND DISPLAY 
MESSAGES
If one of the following messages appears in the display, take prompt action as instructed by the message.
< >: Tray number
< >: Size of paper that should be loaded
Telephone
A dial tone is not heard through 
the speaker.Is the volume set to low?
→Set the speaker volume to middle or high.184
The machine does not ring.Has the ringer volume been turned off?
→Set the ringer volume to low, middle, or high.184
Dialing is not possible.Is the telephone line...

Page 152

152
TROUBLESHOOTING
And if one of the following error codes appears in the display at communication error when sending the scanned 
image, take corresponding solution as mentioned below.
IF YOUR E-MAIL IS RETURNED
If a Scan to E-mail transmission is not successful, an e-mail informing you of this fact is sent to the return address 
configured in the SMTP server. If this happens, read the e-mail and determine the cause of the error, and then 
repeat the transmission.
Error 
CodeSolutionPage
CE-00
CE01...

Page 153

153
TROUBLESHOOTING
MISFEED REMOVAL
When a misfeed occurs during copying, the message  Clear paper path. and the location of the misfeed will appear.
Check the location and remove the misfeed.
MISFEED IN THE DOCUMENT FEEDER
1Remove the misfed original.
Remove the original from the document feeder.
Check sections A, B, and C in the left shows the 
illustration (see the next page), and remove the misfed 
original.
Section A
Push the release lever up, and remove the misfed original from the document feeder...

Page 154

154
TROUBLESHOOTING
Section B
Open the document feeder and rotate the release roller in the direction of the arrow to feed the original out. 
Close the document feeder and then remove the original.
If you are unable to remove the original, remove from part C.
Section C
Remove the misfed original from the exit area.
If the original misfed in the reversing unit, open the document out unit and gently remove the misfed original.
2Press the [OK] key to make the misfeed location indicator stop blinking....

Page 155

155
TROUBLESHOOTING
MISFEED IN THE BYPASS TRAY
1Remove any paper remaining in the bypass tray.
2Gently remove the misfed paper from the bypass tray.
3Close the auxiliary tray and then the 
bypass tray, grasp the side cover 
open/close handle, and gently open 
and close the side cover.
The message  Clear paper path. will be 
cleared and copying will be possible.
3Grasp the side cover open/close 
handle and gently open the side 
cover.
4Turn the paper feed knob and feed out 
the paper that is inside....

Page 156

156
TROUBLESHOOTING
MISFEED IN THE MACHINE
To remove a misfeed from inside the machine, open the side cover, check whether the misfeed occurred in A, B, 
or C below, and follow the misfeed removal procedure.
1Open the bypass tray and the side cover. 
2Check the misfeed location. Remove the misfed paper following the instructions for 
each location in the illustration below.
Misfeed in the paper feed area A
1Carefully remove the misfed paper. Turn the roller rotating knob in the direction of the 
arrow to...

Page 157

157
TROUBLESHOOTING
Misfeed in the fusing area B
1Lower the fusing unit release levers to allow easier removal.
2Lower the part with the green label that protrudes from the fixing unit paper guide, 
and open the fixing unit paper guide.
3Remove the misfed paper.
Be careful not to tear the misfed paper during removal.
4If the misfed paper cannot be removed, remove the paper by pulling it into the paper 
output area.
Be careful not to tear the misfed paper during removal.
5Lift the part with the green...

Page 158

158
TROUBLESHOOTING
7Close the side cover.
The message  Clear paper path. will be cleared and copying will be 
possible.
Misfeed in the transport area C
1Lift up the duplex conveyor lever and open the reversing unit.
2Remove the misfed paper.
3Return the duplex conveyor lever to its original position and close the side cover.
The message  Clear paper path. will be cleared and copying will be possible.
 When closing the side cover, press on the handle.
 If the paper was torn, make sure that no torn pieces...

Page 159

159
TROUBLESHOOTING
MISFEED IN THE PAPER 
TRAY 1
1Open the side cover and remove the 
misfed paper. (p.156)
2Lift and pull out the upper paper tray 
and remove the misfed paper.
Be careful not to tear the misfed paper during 
removal.
3Push the upper paper tray in 
completely.
Push the tray in completely.
4Open and close the side cover.
The message  Clear paper path. will be 
cleared and copying will be possible.
MISFEED IN THE PAPER 
TRAY 2
1Open the lower side cover.
Grasp the handle to open the lower...

Page 160

160
TROUBLESHOOTING
REPLACING THE TONER CARTRIDGE
When the Prepare a new toner. appears, little toner remains. 
Be sure to replace the toner cartridge when the message Change the toner cartridge. appears.
1Open the front cover.
Push on both ends of the front cover and open it.
Locations of color toner cartridges
2Grasp the handle of the top and bottom of the toner cartridge, pull the toner cartridge 
out.
3Take out the new toner cartridge. Shake it vertically five or six times. 
 If any one of the toner...
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