Sharp Mxc300w Owners Manual
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Page 151
151 TROUBLESHOOTING INDICATORS AND DISPLAY MESSAGES If one of the following messages appears in the display, take prompt action as instructed by the message. < >: Tray number < >: Size of paper that should be loaded Telephone A dial tone is not heard through the speaker.Is the volume set to low? →Set the speaker volume to middle or high.184 The machine does not ring.Has the ringer volume been turned off? →Set the ringer volume to low, middle, or high.184 Dialing is not possible.Is the telephone line...
Page 152
152 TROUBLESHOOTING And if one of the following error codes appears in the display at communication error when sending the scanned image, take corresponding solution as mentioned below. IF YOUR E-MAIL IS RETURNED If a Scan to E-mail transmission is not successful, an e-mail informing you of this fact is sent to the return address configured in the SMTP server. If this happens, read the e-mail and determine the cause of the error, and then repeat the transmission. Error CodeSolutionPage CE-00 CE01...
Page 153
153 TROUBLESHOOTING MISFEED REMOVAL When a misfeed occurs during copying, the message Clear paper path. and the location of the misfeed will appear. Check the location and remove the misfeed. MISFEED IN THE DOCUMENT FEEDER 1Remove the misfed original. Remove the original from the document feeder. Check sections A, B, and C in the left shows the illustration (see the next page), and remove the misfed original. Section A Push the release lever up, and remove the misfed original from the document feeder...
Page 154
154 TROUBLESHOOTING Section B Open the document feeder and rotate the release roller in the direction of the arrow to feed the original out. Close the document feeder and then remove the original. If you are unable to remove the original, remove from part C. Section C Remove the misfed original from the exit area. If the original misfed in the reversing unit, open the document out unit and gently remove the misfed original. 2Press the [OK] key to make the misfeed location indicator stop blinking....
Page 155
155 TROUBLESHOOTING MISFEED IN THE BYPASS TRAY 1Remove any paper remaining in the bypass tray. 2Gently remove the misfed paper from the bypass tray. 3Close the auxiliary tray and then the bypass tray, grasp the side cover open/close handle, and gently open and close the side cover. The message Clear paper path. will be cleared and copying will be possible. 3Grasp the side cover open/close handle and gently open the side cover. 4Turn the paper feed knob and feed out the paper that is inside....
Page 156
156 TROUBLESHOOTING MISFEED IN THE MACHINE To remove a misfeed from inside the machine, open the side cover, check whether the misfeed occurred in A, B, or C below, and follow the misfeed removal procedure. 1Open the bypass tray and the side cover. 2Check the misfeed location. Remove the misfed paper following the instructions for each location in the illustration below. Misfeed in the paper feed area A 1Carefully remove the misfed paper. Turn the roller rotating knob in the direction of the arrow to...
Page 157
157 TROUBLESHOOTING Misfeed in the fusing area B 1Lower the fusing unit release levers to allow easier removal. 2Lower the part with the green label that protrudes from the fixing unit paper guide, and open the fixing unit paper guide. 3Remove the misfed paper. Be careful not to tear the misfed paper during removal. 4If the misfed paper cannot be removed, remove the paper by pulling it into the paper output area. Be careful not to tear the misfed paper during removal. 5Lift the part with the green...
Page 158
158 TROUBLESHOOTING 7Close the side cover. The message Clear paper path. will be cleared and copying will be possible. Misfeed in the transport area C 1Lift up the duplex conveyor lever and open the reversing unit. 2Remove the misfed paper. 3Return the duplex conveyor lever to its original position and close the side cover. The message Clear paper path. will be cleared and copying will be possible. When closing the side cover, press on the handle. If the paper was torn, make sure that no torn pieces...
Page 159
159 TROUBLESHOOTING MISFEED IN THE PAPER TRAY 1 1Open the side cover and remove the misfed paper. (p.156) 2Lift and pull out the upper paper tray and remove the misfed paper. Be careful not to tear the misfed paper during removal. 3Push the upper paper tray in completely. Push the tray in completely. 4Open and close the side cover. The message Clear paper path. will be cleared and copying will be possible. MISFEED IN THE PAPER TRAY 2 1Open the lower side cover. Grasp the handle to open the lower...
Page 160
160 TROUBLESHOOTING REPLACING THE TONER CARTRIDGE When the Prepare a new toner. appears, little toner remains. Be sure to replace the toner cartridge when the message Change the toner cartridge. appears. 1Open the front cover. Push on both ends of the front cover and open it. Locations of color toner cartridges 2Grasp the handle of the top and bottom of the toner cartridge, pull the toner cartridge out. 3Take out the new toner cartridge. Shake it vertically five or six times. If any one of the toner...