Samsung Idcs 500 General Description Manual
Here you can view all the pages of manual Samsung Idcs 500 General Description Manual. The Samsung manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 91
RINGER EQUIVALENCE (REN) The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ring- ing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed 5.0. To be certain of the number of devices that may be connected to the line, as determined by the number of RENs, contact the telephone company to determine the maximum REN for the calling area. INCIDENCE OF...
Page 92
HEARING AID COMPATIBILITY All models of the iDCS 500 are hearing aid compatible as specified in Part 68 of the FCC Rules. 5.4 UNDERWRITERS LABORATORIES The iDCS 500 system has been tested to comply with safety standards in the United States as listed below. This system is listed with Underwriters Laboratories. LISTED C US51Y7 E149091 I.T.E 5.5 MUSIC ON HOLD WARNING IMPORTANT NOTICE: In accordance with US copyright laws, a license may be required from the American Society of Composers, Authors and...
Page 93
PART 6. HOTEL / MOTEL FEATURE PACKAGE 6.1 GENERAL OVERVIEW The iDCS 500 Hotel / Motel software package combines the iDCS 500 business features with additional features created to meet the needs of the Hotel / Motel industry. This combination meets the requirements of the Hotel General Business offices as well as those of the Hotel Guest. Samsung’s iDCS 500 Hotel / Motel software is designed to operate in medium to large sized hotel properties. Those with, up to approximately, 300 rooms. The iDCS 500...
Page 94
BI-DIRECTIONAL PMS The iDCS 500 offers a bi-directional PMS link. This link allows for the integration of a PC, with a PMS software package installed, to be utilized for inputting room related charges as well as creating room bills, reports, etc. Any transactions, related to guest or meeting rooms, that take place within the hotel system, will be sent immediately to this link from the iDCS 500. Also, any information input at a PMS or POS terminal will be sent into the iDCS 500 via this same link. This...
Page 95
6.3 The system uses programmable call costing tables to calculate the cost of incom- ing and outgoing calls. Rates are calculated by the number dialed, duration of the call and may include surcharges. CHECK IN The iDCS 500 Hotel / Motel software allows an Administrator keyset to check a guest into a room by pressing the CHECK IN key and following the prompts in the display. When the CHECK IN key is pressed the clerk can credit the room account if the guest wishes to prepay for the room and/or the phone...
Page 96
This feature offers 64-button module support. Meaning that the associated DSS key assigned to a 64-button module can be used to enter the room number to set DND to. EXPRESS CHECK-IN This feature is designed to expedite the Check In procedure. It is a second check in option. It is used expressly to check in a guest quickly. The Express Check In feature (X-CHIN key) eliminates several steps from the stan- dard Check In procedure. This feature does not request any billing type, or guest’s name information....
Page 97
enter the guest’s room number and receive confirmation tone. The operator can then dial the number for the guest and transfer the ringing call back to the guest. PRINTED REPORTS In those cases where the bi-directional PMS link is not used, the iDCS 500 Hotel / Motel software package will provide various printed reports of selected activities throughout the system. These reports are initiated from any administrator’s display keyset and sent to a printer connected to a serial interface module (SIM). This...
Page 98
ROOM DIALING RESTRICTIONS This feature is used to program station to station calling restrictions and is some- times referred to as intercom blocking. For instance you can restrict rooms from dialing the administration offices while still being able to dial the front desk, other hotel service phones or other guest rooms. ROOM RATE DISCOUNTS The iDCS 500 Hotel / Motel software offers a method of discounting room rates, on a day-by-day basis. This discount is based on a percentage of the full room rate....
Page 99
ROOM STATUS UPDATE The system operation provides two methods to update the status of each guest or meeting room. AUTOMATIC The hotel manager informs the system technician of the preprogrammed time he wants all rooms to automatically change from “Occupied” to “Needs Cleaning” on a daily basis. In addition each room is automatically changed to “Needs Clean- ing” upon check out. MANUAL Hotel personnel, such as maids, maintenance men or administrators, can dial a code from the guest/meeting room telephone to...
Page 100
Front Desk personnel can clear the information, making the system ready for the next day. STATION LOCK The Station Lock feature (SETLCK key) allows the Front Desk personnel to restrict a room to internal dialing only, or completely block the room from dialing at all. This feature offers 64-button module support. Meaning that the associated DSS key assigned to the 64-button module can be used to enter the room number to be locked. STATION TYPES The system software enables station ports to be defined for a...