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Samsung CLX 6250FX User Manual

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    							Specifications_ 4
    b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. 
    c. Smoothness: 100 to 250 (sheffield).
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    							Administrator’s Guide (Windows only)_ 1
    1.administrator’s guide (windows only)
    This chapter gives helpful information and troubleshooting tips for system administrators using Samsung Installer.
    Overview
    Samsung provides convenient installation methods useful for 
    administrators. Administrators can remotely install the machine driver to 
    multiple client computers or use command window to install the driver at 
    once. Administrators can also make their own installation package for 
    distribution. 
    Check the system requirements before installing the machine’s driver (See System requirements on page 2).
    Remote installation
    Remote Installation is provided under Administrator Installation menu. It 
    is provided for administrators to remotely install device drivers and 
    application software to multiple client computers. To use remote installation, 
    you must configure at least one group. Multiple client computers can be 
    added to a group that has the same installation configuration. Installation 
    configuration includes device drivers or application software to be installed, 
    port used for printing, default printer, printer name, sharing information and 
    etc.
     For remote installation, all client computers must be joined to a 
    domain or a workgroup and file sharing must be enabled to be 
    accessed by remote installer software on both server and client sides. 
    If you cannot access the client computers, you might need to disable 
    the Firewall option on the client computers.
    Domain remote installation
     You need to be a member of domain administrator to use Domain 
    Remote Installation.
    1.Make sure that the machine is connected to the network or USB and 
    powered on.
    2.Insert the supplied software CD into your CD-ROM drive.
    •The software CD should automatically run and an installation window 
    appears.
    •If the installation window does not appear, click Start and then Run. 
    Type X:\Setup.exe, replacing “X” with the letter which represents 
    your CD-ROM drive. Click OK.
    •If you use Windows Vista, Windows 7 and Windows 2008 Server R2 
    click Start > All programs > Accessories > Run.
    Type X:\Setup.exe replacing “X” with the letter which represents 
    your CD-ROM drive and click OK.
    •If the AutoPlay window appears in Windows Vista, click Run 
    Setup.exe in Install or run program field, and click Continue in the 
    User Account Control windows.
    •If the AutoPlay window appears in Windows 7 and Windows 2008 
    Server R2, click Run Setup.exe in Install or run program field, and 
    click Yes in the User Account Control windows.
    3.Select Administrator Installation > Remote Installation.
    If necessary, select a language from the drop-down list.
    4.Read License Agreement, and select I accept the terms of the 
    License Agreement. Then, click Next.
    5. Select Client Group window appears. 
    6.Click New Group. 
    To use remote installation, you need at least a group. If you have 
    already created a group, load the group you want and go to step 16. 
    •Edit Group: You can edit groups.
    •Load Group: You can load groups. 
    •Delete Group: You can delete groups.
    7. Log on window appears. Select Domain Remote Installation and type 
    in the administrator’s Domain, ID and Password. 
     If your company has no domain network environment, you can use 
    Workgroup Remote Installation (See 
    Workgroup Remote 
    Installation on page 2).
    8.Click Next.
    9. Select Clients window appears. 
    10. Type in the group name in the Group Name field.
    11.Add the client computers to be in the group to the right side panel. 
     •You can click … button to search the client computers and add 
    button to add a client computer by typing the IP address or the 
    computer name of client.
    •You can add up to 50 client computers in a group. If you want to 
    add more than 50 client computers, you need to create more 
    groups. 
    •If the firewall is enabled on the client computer, access may be 
    denied.
    •The client computer’s operating system should be Windows 2000 
    or higher.
    •C drive must be shared as C$.
    12. Select Software and Utilities to Install window appears.
    Select the driver(s) and application software(s) you want to install and 
    click Next. 
    13. Select Printer connection window appears. 
    Select the printer connection type and click Next. 
    •If you selected Network Connection, Search Network Printers 
    window appears, type in the IP address or host name in the 
    information field than click Search. when you are finished, click 
    Next.
    •The discovered printer list will show network printers on the same 
    subnet. If you want to specify a network printer that is located over 
    subnet then specify IP address of network printer directly.
    14. Confirm Group details window appears. 
    Check the group information and click Next.
     Location to save the group shows the path of default folder 
    which stores the created group information. The group information 
    file will be created as “.RGI. You can change the 
    path by clicking the Change button. 
    15. Select Client Group window appears again.
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    							Administrator’s Guide (Windows only)_ 2
    16.Select the group(s) and click Next to start remote installation.
    Remote installation begins, you can see the installation status from the 
    window. 
    17.When installation is completed, Results of remote installation window 
    appears. 
    Check the result. For failed client computers, you can reinstall again by 
    clicking the Reinstall button.
     For failed client computers, you can check the log file which is 
    created in the client computers.
    Workgroup Remote Installation
    You can also use remote installation method with workgroups. 
    If your company has no domain network environment, you should use 
    Workgroup Remote Installation.
     If the client computer uses Windows Vista or higher, ID should be 
    Administrator.
    1.Make sure that the machine is connected to the network or USB and 
    powered on.
    2.Insert the supplied software CD into your CD-ROM drive.
    •The software CD should automatically run and an installation window 
    appears.
    •If the installation window does not appear, click Start and then Run. 
    Type X:\Setup.exe, replacing “X” with the letter which represents 
    your CD-ROM drive. Click OK.
    •If you use Windows Vista, Windows 7 and Windows 2008 Server R2 
    click Start > All programs > Accessories > Run.
    Type X:\Setup.exe replacing “X” with the letter which represents 
    your CD-ROM drive and click OK.
    •If the AutoPlay window appears in Windows Vista, click Run 
    Setup.exe in Install or run program field, and click Continue in the 
    User Account Control windows.
    •If the AutoPlay window appears in Windows 7 and Windows 2008 
    Server R2, click Run Setup.exe in Install or run program field, and 
    click Yes in the User Account Control windows.
    3.Select Administrator Installation > Remote Installation.
    If necessary, select a language from the drop-down list.
    4.Read License Agreement, and select I accept the terms of the 
    License Agreement. Then, click Next.
    5. Select Client Group window appears. 
    6.Click New Group. 
    To use remote installation, you need at least a group. If you have 
    already created a group, load the group you want and go to step 16. 
    •Edit Group: You can edit groups.
    •Load Group: You can load groups. 
    •Delete Group: You can delete groups.
    7. Log on window appears. Select Workgroup Remote Installation and 
    type in the Workgroup, ID and Password. 
     •For Windows XP/2000/2003, the ID should be of a member of 
    Administrators group for operating computers and for Windows 
    Vista/2008/7, the ID should be of the default administrator 
    account named Administrator. 
    •You can also use Domain Remote Installation (See Domain 
    remote installation on page 1).
    8.Click Next.
    9. Select Clients window appears. 
    10. Type in the group name in the Group Name field.
    11.Add the client computers to be in the group to the right side panel. 
     •You can click … button to search the client computers and add 
    button to add the client computer by typing the IP address or 
    the computer name of client.
    •You can add up to 50 client computers in a group. If you want to 
    add more than 50 client computers, you need to create more 
    groups. 
    •If the firewall is enabled on the client computer, access may be 
    denied.
    •The client computer’s operating system should be Windows 2000 
    or higher.
    •If you have grouped the client computers in a workgroup and you 
    try to connect to the client computer, a pop up window asking 
    you to enter an Administrators ID/password of the client 
    computer you selected will appear if you cant access through 
    the password you set in step 7. 
    •C drive must be shared as C$.
    12. Select Software and Utilities to Install window appears.
    Select the driver(s) and application software(s) you want to install and 
    click Next. 
    13. Select Printer connection window appears. 
    Select the printer connection type and click Next. 
    •If you selected Network Connection, Search Network Printers 
    window appears, type in the IP address or host name in the 
    information field than click Search. when you are finished, click 
    Next.
    •The discovered printer list will show network printers on the same 
    subnet. If you want to specify a network printer that is located over 
    subnet then specify IP address of network printer directly.
    14. Confirm Group details window appears. 
    Check the group information and click Next.
     Location to save the group shows the path of default folder 
    which stores the created group information. The group information 
    file will be created as “.RGI. You can change the 
    path by clicking the Change button. 
    15. Select Client Group window appears again.
    16.Select the group(s) and click Next to start remote installation.
    Remote installation begins, you can see the installation status from the 
    window. 
    17.When installation is completed, Results of remote installation window 
    appears. 
    Check the result. For failed client computers, you can reinstall again by 
    clicking the Reinstall button.
     For failed client computers, you can check the log file which is 
    created in the client computers.
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    							Administrator’s Guide (Windows only)_ 3
    Error log messages
    MessageMeaningSuggested solutions
    Connection 
    ErrorUnable to bind the socket. 
    [Port nu
    mber:..] Restart the client 
    co
    mputer.
    Unable to listen the 
    socket. [Port number:.
     .]
    Unable to connect to the 
    clie
     nt computer.
    Client computer’s socket is 
    closed.
    Setup Error Unable to access the 
    de
    fault shared folder(C$) 
    in the client computer. •
    Check if C drive 
    folder is shared as 
    C$.
    • Check 
    if you can 
    remotely access the 
    client computer’s C$ 
    folder on a network 
    browser.
    Unable to copy service 
    files. Check if you can 
    remotely ac
    
    cess the 
    client computer’s C$ 
    folder on the network 
    browser.
    Unable to start the service 
    on
      the client computer. Check whether 
    RMIns
    tallService  
    program is running from 
    Services . (From the 
    Windows  Start menu, 
    select  Control Panel  > 
    Administrative Tools  > 
    Services ).
    If  RMIns
    tallService  is 
    stopped then restart it 
    and try remote 
    installation again.
    If you cant restart 
    RMIns
     tallService , then 
    reboot client computer 
    and try remote 
    installation again.
    Unable to create thread for 
    moni
     toring. Restart the client 
    co
    mputer.
    Unable to share folder on 
    clie
     nt computer. Check if the shared 
    fol
    der in the client 
    computer can be shared 
    with full control.
    Unable to copy Installation 
    files.
    Unable to execute the 
    setup file
    
     normally. •
    Check if the same 
    model’s installer is 
    running.
    • Ch
    eck if the installer 
    is waiting for a user 
    input. Unable to get 
    pro
    
    file N/ACheck if the 
    environment of client 
    computer is supported 
    for installation.
    OS not 
    supported
    Internet 
    Explorer not 
    supported
    MSXML not 
    supported
    Insufficient free 
    space
    Not 
    Administrator
    Create Customized Installer
    Create Customized Installer
     allows administrators to create their own 
    in
    stallation package with the installa tion setting you want. You can choose 
    the drivers or software to be installed, assigned printer, printer name, 
    sharing options, default printer and so on.
    The created installation package can be distributed as a single 
    self-extraction EXE  package to 
    
    clients through file servers or special 
    distribution servers. You can also create an install script file for silent 
    installation.  
    Creating a setup package
    You can create a setup package from CD to a local folder. The created 
    setup package will include only selected device drivers or application.
    There are two types of setup package you can create.  Normal(setup
     .exe) 
    and  Self-Extraction Package . Normal(setup.exe) will extract only 
    selected driver or application files from CD.  Self-Extraction Package will 
    package like normal installation CD package as a single self-extractable 
    setup.exe file.
    1. Make
     sure that the machine is connected to the network or USB and 
    powered on.
    2. Inse
    rt the supplied software CD into your CD-ROM drive.
    •Th
    e software CD should automatically run and an installation window 
    appears.
    • If th
    e installation window does not appear, click  Start and then  Run. 
    Type X:\ Setup.exe , replacing “X” with the letter which represents 
    your CD-ROM drive. Click  OK.
    • If you use Wi
     ndows Vista, Window s 7 and Windows 2008 Server R2 
    click  Start  > All programs  > Accessories >  Run.
    Type X:\ Setup.exe  
     replacing “X” with the letter which represents 
    your CD-ROM drive and click  OK.
    • If
     the  AutoPlay  window appears in Windows Vista, click  Run 
    Setup.exe  in Install or run program  field, and click Continue in the 
    User Account Control  windows.
    • If
     the  AutoPlay  window appears in Windows 7 and Windows 2008 
    Server R2, click  Run Setup.exe  in Install or run program  field, and 
    click  Yes in the  User Account Control  windows.
    3. Select  A
     dministrator Installation  > Create Customized Installer .
    If necessary, select a language from the drop-down list.
    MessageMeaningSuggested solutions
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    							Administrator’s Guide (Windows only)_ 4
    4.Read License Agreement, and select I accept the terms of the 
    License Agreement. Then, click Next.
    5. Select Package Type window appears. 
    Select Normal(setup.exe) or Self-Extraction Package. 
    If you place the mouse cursor over the package type, you can see the 
    detailed information on the bottom right side of the window. 
    6. Select Software and Utilities to Install window appears.
    Check the device drivers or application software you want to included in 
    the setup package and click Next.
    7. Select Printer connection window appears. 
    Select the printer connection type and click Next. 
    •If you selected Network Connection, Search Network Printers 
    window appears, type in the IP address or host name in the 
    information field than click Search. when you are finished, click 
    Next. 
    •The discovered printer list will show network printers on the same 
    subnet. If you want to specify a network printer that is located over 
    subnet then specify IP address of network printer directly.
     If you can’t search network printers on the network then check 
    whether your firewall setting is disabled. If it is enabled, disable 
    firewall temporarily and try searching again.
    8. Set Printer Drivers window appears. Click Next. 
    If necessary, configure printer name, sharing, shared name and default 
    printer setting. If you changed settings then you should click Apply 
    button to apply changes then click Next.
    9. Summary window appears. Check the package information and click 
    Next to start creating the setup package. 
    You can modify the package configuration by clicking the Back button. 
     Check the Install the package as silent mode, if you want to 
    make the installation package as a silent installation package. 
    Silent installation installs the driver automatically by the set option 
    without user intervention. 
    10. When creating the setup package is finished, Packaging Completed 
    window appears. 
    Check Open package folder upon completion if you want the created 
    package to open automatically after it’s created. 
    11.Click Finish. 
    Creating a setup script file
    You can generate setup configuration script file based on the CD image. It 
    can be used with Silent installation for distributing software to multiple client 
    computers. For example, you can upload a full CD setup files into a file 
    server then distribute batch file or log-on script file that executes silent 
    installation with this customized script file(ex: \\\CD\setup.exe 
    /s /i”c:	emp\CONFIG.CI3).
    1.Make sure that the machine is connected to the network or USB and 
    powered on.
    2.Insert the supplied software CD into your CD-ROM drive.
    •The software CD should automatically run and an installation window 
    appears.
    •If the installation window does not appear, click Start and then Run. 
    Type X:\Setup.exe, replacing “X” with the letter which represents 
    your CD-ROM drive. Click OK.
    •If you use Windows Vista, Windows 7 and Windows 2008 Server R2 
    click Start > All programs > Accessories > Run.
    Type X:\Setup.exe replacing “X” with the letter which represents 
    your CD-ROM drive and click OK.
    •If the AutoPlay window appears in Windows Vista, click Run 
    Setup.exe in Install or run program field, and click Continue in the 
    User Account Control windows.
    •If the AutoPlay window appears in Windows 7 and Windows 2008 
    Server R2, click Run Setup.exe in Install or run program field, and 
    click Yes in the User Account Control windows.
    3.Select Administrator Installation > Create Customized Installer.
    If necessary, select a language from the drop-down list.
    4.Read License Agreement, and select I accept the terms of the 
    License Agreement. Then, click Next.
    5. Select Package Type window appears. 
    Select Generate a Setup script file.
    If you place the mouse cursor over the package type, you can see the 
    detailed information on the bottom right side of the window. 
    6. Select Software and Utilities to Install window appears.
    Check the device drivers or application software you want to included in 
    the setup package and click Next.
    7. Select Printer connection window appears. 
    Select the printer connection type and click Next. 
    •If you selected Network Connection, Search Network Printers 
    window appears, type in the IP address or host name in the 
    information field than click Search. when you are finished, click 
    Next. 
    •The discovered printer list will show network printers on the same 
    subnet. If you want to specify a network printer that is located over 
    subnet then specify IP address of network printer directly.
     •If you can’t search network printers on the network then check 
    whether your firewall setting is disabled. If it is enabled, disable 
    firewall temporarily and try searching again.
    •Setup configuration script filename is set as CONFIG.CI3 and it’s 
    not changeable.
    8. Set Printer Drivers window appears. Click Next. 
    If necessary, configure printer name, sharing, shared name and default 
    printer setting. If you changed settings then you should click Apply 
    button to apply changes then click Next.
    9. Summary window appears. Check the package information and click 
    Next to start creating the setup package. 
    You can modify the package configuration by clicking the Back button. 
     Check the Install the package as silent mode, if you want to 
    make the installation package as a silent installation package. 
    Silent installation installs the driver automatically by the set option 
    without user intervention. 
    10. When creating the setup package is finished, Packaging Completed 
    window appears. 
    Check Open package folder upon completion if you want the created 
    package to open automatically after it’s created. 
    11.Click Finish. 
    Modifying a setup script file
    1.Make sure that the machine is connected to the network or USB and 
    powered on.
    2.Insert the supplied software CD into your CD-ROM drive.
    •The software CD should automatically run and an installation window 
    appears.
    •If the installation window does not appear, click Start and then Run. 
    Type X:\Setup.exe, replacing “X” with the letter which represents 
    your CD-ROM drive. Click OK.
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    							Administrator’s Guide (Windows only)_ 5
    •If you use Windows Vista, Windows 7 and Windows 2008 Server R2 
    click Start > All programs > Accessories > Run.
    Type X:\Setup.exe replacing “X” with the letter which represents 
    your CD-ROM drive and click OK.
    •If the AutoPlay window appears in Windows Vista, click Run 
    Setup.exe in Install or run program field, and click Continue in the 
    User Account Control windows.
    •If the AutoPlay window appears in Windows 7 and Windows 2008 
    Server R2, click Run Setup.exe in Install or run program field, and 
    click Yes in the User Account Control windows.
    3.Select Administrator Installation > Create Customized Installer.
    If necessary, select a language from the drop-down list.
    4.Read License Agreement, and select I accept the terms of the 
    License Agreement. Then, click Next.
    5. Select Package Type window appears. 
    Select Modify Script.
    If you place the mouse cursor over the package type, you can see the 
    detailed information on the bottom right side of the window. 
    6.Open the script file you want to modify(ex:CONFIG.CI3). 
     CONFIG.CI3 script file will exist in \Setup\Script subfolder of the 
    created setup package.
    7. Select Printer connection window appears. 
    Select the printer connection type and click Next. 
    •If you selected Network Connection, Search Network Printers 
    window appears, type in the IP address or host name in the 
    information field than click Search. when you are finished, click 
    Next. 
    •The discovered printer list will show network printers on the same 
    subnet. If you want to specify a network printer that is located over 
    subnet then specify IP address of network printer directly.
     •If you can’t search network printers on the network then check 
    whether your firewall setting is disabled. If it is enabled, disable 
    firewall temporarily and try searching again.
    •Setup configuration script filename is set as CONFIG.CI3 and it’s 
    not changeable.
    8. Set Printer Drivers window appears. Click Next. 
    If necessary, configure printer name, sharing, shared name and default 
    printer setting. If you changed settings then you should click Apply 
    button to apply changes then click Next.
    9. Summary window appears. Check the package information and click 
    Next to start creating the setup package. 
    You can modify the package configuration by clicking the Back button. 
    10. When creating the setup package is finished, Packaging Completed 
    window appears.
    Check Open package folder upon completion if you want the created 
    package to open automatically after it’s created. 
    11.Click Finish. 
    Silent installation Mode
    Silent installation mode is an installation method that does not require any 
    user intervention. Once you start the installation, the machine driver and 
    software are automatically installed on you computer. You can start the 
    silent installation by typing /s or /S in the command window. Silent 
    installation can also be performed by using the command script file 
    (See
    Create Customized Installer on page 3).
    Command-line Parameters
    Following table shows commands that can be used in the command window 
    or in making a script file (See 
    Creating a setup script file on page 4).
     Following command-line are effective and operated when command is 
    used with /s or /S. But /h, /H or /? are exceptional commands that can 
    be operated solely.
    Command- 
    lineDefinitionDescription
    /s or
    /S
    Starts silent installation. Installs machine drivers 
    without prompting any UIs 
    or user intervention.
    /p”” or
    /P””
    Specifies printer port.
     Network Port will be 
    created by use of 
    Standard TCP/IP Port 
    monitor. For local port, 
    this port must exist on 
    system before being 
    specified by 
    command.
    Printer port name can be 
    specified as IP address, 
    hostname, USB local port 
    name or IEEE1284 port 
    name.
    For example
    • /p”xxx.xxx.xxx.xxx” in 
    where, “xxx.xxx.xxx.xxx” 
    means IP address for 
    network printer. 
    /p”USB001”, /P”LPT1:”, 
    /p”hostname”
    •When installing the 
    driver silently in Korean, 
    type in-Setup.exe /s 
    /L0x0012” or 
    Setup.exe /s /L18” .
    /l”” or
    /L””
    Sets language code.
     The default language 
    will be decided 
    automatically if there 
    is no specified 
    installation language 
    commanded. The 
    default language 
    depends on your 
    system locale 
    information.
    Decimal number and 
    hexadecimal number can 
    be used but hexadecimal 
    number must have prefix 
    with “0X”. Refer to 
    Language Codes section for 
    available .
    This command applies to all 
    machine’s drivers and 
    application software if 
    specified language is 
    supported. All software 
    included in the machine’s 
    drivers will be installed as 
    the specified language.
    •Setup.exe /s /L0x0012” 
    or Setup.exe /s /L18” ; 
    install setup package 
    silently with Korean.
    /a”” or
    /A””
    Specifies destination path 
    for installation. 
     The destination path 
    should be a fully 
    qualified path.
    Since machine drivers 
    should be installed on the 
    OS specific location, this 
    command applies to only 
    application software.
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    Language code
    /i”” or
    /I””
    Specifies customized install 
    script file for custom 
    operation.
     The script filename 
    should be a fully 
    qualified filename.
    Customized script file can 
    be assigned for customized 
    silent installation. This script 
    file can be created or 
    modified through provided 
    installer customizing utility 
    or by text editor.
    Note: This customized 
    script file is prior than 
    default installer setting in 
    setup package but not prior 
    than command-line 
    parameters.
    /n”” or
    /N””
    Specifies printer name. 
    Printer instance shall be 
    created as specified printer 
    name.With this parameter, you 
    can add printer instances as 
    your wishes.
    /nd or
    /ND
    Commands not to set the 
    installed driver as a default 
    machine driver.It indicates installed 
    machine driver will not be 
    the default machine driver 
    on your system if there are 
    one or more printer drivers 
    installed. If there is no 
    installed machine driver on 
    your system, then this 
    option won’t be applied 
    because Windows OS will 
    set installed printer driver as 
    a default machine driver.
    /x or
    /X
    Uses existing machine 
    driver files to create printer 
    instance if it is already 
    installed.This command provides a 
    way to install a printer 
    instance that uses installed 
    printer driver files without 
    installing an additional 
    driver.
    /up”” or
    /UP””
    Removes only specified 
    printer instance and not the 
    driver files.This command provides a 
    way to remove only 
    specified printer instance 
    from your system without 
    effecting other printer 
    drivers. It will not remove 
    printer driver files from your 
    system. 
    /d or
    /D
    Uninstalls all device drivers 
    and applications from your 
    system.This command will remove 
    all installed device drivers 
    and application software 
    from your system.
    /v”” or
    /V””
    Shares installed machine 
    and add other available 
    platform drivers for Point & 
    Print.It will install all supported 
    Windows OS platform’s 
    machine drivers to system 
    and share it with specified 
     for point and 
    print.
    Command- 
    lineDefinitionDescription
    /o or 
    /O
    Opens Printers and Faxes 
    folder after installation.This command will open 
    Printers and Faxes folder 
    after the silent installation.
    /f”” or
    /F””
    Specifies log filename.
    The default log file is 
    created in the system temp 
    folder if not specified.
    It will create a log file to a 
    specified folder.
    /h, /H or /?Shows Command-line 
    Usage.
    CodeLanguage
    0X0009English
    0X0012Korean
    0X0804Simplified Chinese
    0X0404Traditional Chinese
    0x040cFrench
    0X0007German
    0X0010Italian
    0X000aSpanish
    0X0013Dutch
    0X001DSwedish
    0X0006Danish
    0X000bFinnish
    0X0014Norwegian
    0X0019Russian
    0X0005Czech
    0X000eHungarian
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    0X001FTurkish
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    0x0424Slovenian 
    0X0418Romanian 
    0X0402Bulgarian 
    0X041ACroatian 
    0X081ASerbian 
    Command- 
    lineDefinitionDescription
    Downloaded From ManualsPrinter.com Manuals 
    						
    							Administrator’s Guide (Windows only)_ 7
    Frequently Asked Question
    Remote Installation related questions
    No.QuestionAnswer
    1Client computers are not 
    listed in the list when
     
    logging on as a domain. Primary DNS address in all client 
    com
    puters should be specified as 
    your domain server.
    If the client computer is turned off, 
    turn it on.
    2 “Cannot access ” error 
    message appears during 
    workgroup remote 
    installation. This error message appears if access 
    w
    as denied. You should check the 
    settings of network access; sharing 
    and security model for local accounts.
    • From th
     e Windows Start menu, 
    click  Control Panel  > 
    Administrative Tools  >Local 
    Security Policy  > Local Policies  
    >  Security Options  > Network 
    access: Sharing and security 
    model for local accounts .
    •If the setting is not  Classic – local 
    users authenticate as 
    themselves , change it to  Classic 
    – local users authenticate as 
    themselves .
    3“Cannot access ” error 
    message appears during 
    domain / workgroup 
    remote installation Check if the C drive folder is shared.
    C Drive folder should be shared as 
    C$ 
    
    to access re mote client 
    computers.
    Create Customized Installer related questions
    No.QuestionAnswer
    1 When I try to open the 
    CO
    NFIG.CI3  script file, 
    the files doesn’t open and 
    a warning message pops 
    up.When the Custom utility opens the 
    config.ci3 script file, it checks 
    manufacture, model and script file 
    type. Check the , node 
    of the file you want to open, and if 
     value is ‘Config’.
    2 I cannot precede the next 
    step
     at Search Network 
    Printer  dialog.It checks if the IP address/hostname 
    is valid or not. You can specify only 
    the IP address/hostname which is 
    connected via network currently. 
    Check the connection status of the 
    printer to specify.
    3When I execute the 
    cu
    stomized installer 
    package, the welcome 
    dialog appears and I need 
    to select the options 
    again. If you want to inst
    all  as silent mode, 
    check the Install the package as 
    silent mode check box in the 
    Summary  window.
    0X0422Ukraine 
    0X041BSlovakia 
    0X0421Indonesian 
    0x041EThai
    0X0429 Farsi
    CodeLanguage
    Downloaded From ManualsPrinter.com Manuals 
    						
    							Contact SAMSUNG worldwide_ 1
    contact samsung worldwide
    If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
    Country/Regio
    nCustomer Care Center Web Site
    ARGENTINE0800-333-3733www.samsung.com/ar
    AUSTRALIA1300 362 603www.samsung.com/au
    AUSTRIA0810-SAMSUNG (7267864, 
    € 0.07/min)www.samsung.com/at
    BELARUS810-800-500-55-500www.samsung.ua
    www.samsung.com/ua_ru
    BELGIUM02 201 2418www.samsung.com/be 
    (Dutch)
    www.samsung.com/be_fr 
    (French)
    BRAZIL0800-124-421
    4004-0000
    www.samsung.com/br
    CANADA1-800-SAMSUNG 
    (726-7864)www.samsung.com/ca
    CHILE800-SAMSUNG (726-7864)www.samsung.com/cl
    CHINA400-810-5858
    010-6475 1880
    www.samsung.com/cn
    COLOMBIA01-8000112112www.samsung.com.co
    COSTA RICA0-800-507-7267www.samsung.com/latin
    CZECH 
    REPUBLIC800-SAMSUNG 
    (800-726786)www.samsung.com/cz
    Samsung Zrt., česká organizační složka, Oasis Florenc, 
    Sokolovská394/17, 180 00, Praha 8
    DENMARK8-SAMSUNG (7267864)www.samsung.com/dk
    ECUADOR1-800-10-7267www.samsung.com/latin
    EL SALVADOR800-6225www.samsung.com/latin
    ESTONIA800-7267www.samsung.com/ee
    KAZAKHSTAN8-10-800-500-55-500www.samsung.com/kz_ru
    KYRGYZSTAN00-800-500-55-500
    FINLAND30-6227 515www.samsung.com/fi
    FRANCE01 4863 0000www.samsung.com/fr
    GERMANY01805 - SAMSUNG 
    (726-7864 € 0,14/min)www.samsung.de
    GUATEMALA1-800-299-0013www.samsung.com/latin
    HONDURAS800-7919267www.samsung.com/latin
    HONG KONG3698-4698www.samsung.com/hk
    www.samsung.com/hk_en/
    HUNGARY06-80-SAMSUNG 
    (726-7864)www.samsung.com/hu
    INDIA3030 8282
    1800 110011
    1800 3000 8282 
    www.samsung.com/in
    INDONESIA0800-112-8888www.samsung.com/id
    ITALIA800-SAMSUNG (726-7864)www.samsung.com/it
    JAMAICA1-800-234-7267www.samsung.com/latin
    JAPAN0120-327-527www.samsung.com/jp
    LATVIA8000-7267www.samsung.com/lv
    LITHUANIA8-800-77777www.samsung.com/lt
    LUXEMBURG02 261 03 710www.samsung.com/lu
    MALAYSIA1800-88-9999www.samsung.com/my
    MEXICO01-800-SAMSUNG 
    (726-7864)www.samsung.com/mx
    MOLDOVA00-800-500-55-500www.samsung.ua
    www.samsung.com/ua_r
    u
    NETHERLANDS0900-SAMSUNG 
    (0900-7267864) (€ 
    0,10/min)www.samsung.com/nl
    NEW ZEALAND 0800 SAMSUNG (0800 726 
    786)www.samsung.com/nz
    NICARAGUA00-1800-5077267www.samsung.com/latin
    NORWAY3-SAMSUNG (7267864)www.samsung.com/no
    PANAMA800-7267www.samsung.com/latin
    PHILIPPINES1800-10-SAMSUNG 
    (726-7864)
    1-800-3-SAMSUNG 
    (726-7864)
    1-800-8-SAMSUNG 
    (726-7864)
    02-5805777
    www.samsung.com/ph
    POLAND0 801 1SAMSUNG 
    (172678)
    022-607-93-33
    www.samsung.com/pl
    Country/Regio
    nCustomer Care Center Web Site
    Downloaded From ManualsPrinter.com Manuals 
    						
    							Contact SAMSUNG worldwide_ 2
    PORTUGAL80820-SAMSUNG 
    (726-7864)www.samsung.com/pt
    PUERTO RICO1-800-682-3180www.samsung.com/latin
    REP. DOMINICA1-800-751-2676www.samsung.com/latin
    EIRE0818 717 100www.samsung.com/ie
    RUSSIA8-800-555-55-55www.samsung.ru
    SINGAPORE1800-SAMSUNG 
    (726-7864)www.samsung.com/sg
    SLOVAKIA0800-SAMSUNG 
    (726-7864)www.samsung.com/sk
    SOUTH AFRICA0860 SAMSUNG 
    (726-7864)www.samsung.com/za
    SPAIN902-1-SAMSUNG(902 172 
    678)www.samsung.com/es
    SWEDEN0771 726 7864 
    (SAMSUNG)www.samsung.com/se
    SWITZERLAND0848-SAMSUNG (7267864, 
    CHF 0.08/min)www.samsung.com/ch
    TADJIKISTAN8-10-800-500-55-500
    TAIWAN0800-329-999www.samsung.com/tw
    THAILAND1800-29-3232
    02-689-3232
    www.samsung.com/th
    TRINIDAD & 
    TOBAGO1-800-SAMSUNG 
    (726-7864)www.samsung.com/latin
    TURKEY444 77 11www.samsung.com/tr
    U.A.E800-SAMSUNG (726-7864)
    8000-4726
    www.samsung.com/ae
    U.K0845 SAMSUNG 
    (726-7864)www.samsung.com/uk
    U.S.A1-800-SAMSUNG 
    (7267864)www.samsung.com/us
    UKRAINE8-800-502-0000www.samsung.ua
    www.samsung.com/ua_r
    u
    UZBEKISTAN8-10-800-500-55-500www.samsung.com/kz_ru
    VENEZUELA0-800-100-5303www.samsung.com/latin
    VIETNAM1 800 588 889www.samsung.com/vn
    Country/Regio
    nCustomer Care Center Web Site
    Downloaded From ManualsPrinter.com Manuals 
    						
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