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Samsung CLX 6250FX User Manual

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    							Troubleshooting_ 16
    Printing quality problems
    If the inside of the machine is dirty or paper has been loaded improperly, 
    there might be a reduction in print quality. See the table below to clear the 
    problem. 
    The print quality 
    of photos is not 
    good. Images are 
    not clear. The resolution of 
    th
    e photo is very 
    low. Reduce the photo size. If 
    you increase the photo size 
    in the software application, 
    the resolution will be 
    reduced. 
    Before printing, 
    the machine 
    emits vapor near 
    the output tray. Using damp paper 
    can cause vap
    or 
    during printing.This is not a problem. Just 
    keep printing.
    The machine 
    does not print 
    special- sized 
    paper, such as 
    billing paper. Paper size and 
    pap
    er size setting 
    do not match. Set the correct paper size in 
    th
    e Paper  tab in the 
    Printing Preferences  (See 
    Opening printing 
    preferences on page  2 ).
    ConditionSuggested Solutions
    Light or faded print
    • If a vertical white streak or faded area 
    appears on the page, the toner supply is low. 
    You may be able to temporarily extend the 
    toner cartridge life (See Redistributing toner 
    on page  1 ). If this does not improve the print 
    quality, install a new toner cartridge.
    • T
    he paper may not meet paper specifications; 
    for example, the paper may be too moist or 
    rough (See  Print media specifications on 
    page  3 ).
    • If the entire pa
     ge is light, the print resolution 
    setting is too low or the toner save mode is 
    on. Adjust the print resolution and turn the 
    toner save mode off. See the help screen of 
    the printer driver.
    • A combina
     tion of faded or smeared defects 
    may indicate that the toner cartridge needs 
    cleaning (See  Cleaning the inside on 
    page  2 ).
    • T
    he surface of the LSU part inside the 
    machine may be dirty (See  Cleaning the 
    inside on page  2 ).
    Toner specks
    • The paper may not meet  specifications; for 
    example, the paper may be too moist or rough 
    (See  Print media specifications on page  3 ).
    • T
    he transfer roller may be dirty. Clean the 
    inside of your machine. Contact a service 
    representative.
    • T
    he paper path may need cleaning. Contact a 
    service representative.
    ConditionPossible causeSuggested solutions
    DropoutsIf faded areas, generally rounded, occur 
    randomly on the page:
    •A singl
    e sheet of paper may be defective. 
    Try reprinting the job.
    • T
    he moisture content of the paper is uneven 
    or the paper has moist spots on its surface. 
    Try a different brand of paper (See  Print 
    media specifications on page  3 ).
    • T
    he paper lot is bad. The manufacturing 
    processes can cause some areas to reject 
    toner. Try a different kind or brand of paper.
    • Ch
    ange the printer option and try again. Go 
    to Printing Preferences , click Paper tab, 
    and set type to  Thick (See Opening printing 
    preferences on page  2 ).
    • If these steps do no
     t correct the problem, 
    contact a service representative.
    White Spots 
    If white spots appear on the page:
    • T
    he paper is too rough and a lot of dirt from a 
    paper falls to the inner devices within the 
    machine, so the transfer roller may be dirty. 
    Clean the inside of your machine (See 
    Cleaning the inside on page  2 ).
    • T
    he paper path may need cleaning (See 
    Cleaning the inside on page  2 ).
    Vertical lines
    If black vertical streaks appear on the page:
    • The surface (drum 
     part) of the toner 
    cartridge inside the machine has probably 
    been scratched. Remove  the toner cartridge 
    and install a new one (See  Replacing the 
    toner cartridge on page  2).
    If white vertical streaks appear on the page:
    • T
    he surface of the LSU part inside the 
    machine may be dirty (See  Cleaning the 
    inside on page  2 ).
    If vertical streaks appear on the page:
    • T
    he surface of the scanner glass and its 
    white sheet may be dirty. Clean these unit 
    (See  Cleaning the scan unit on page  3 ).
    Color or Black 
    bac
     kgroundIf the amount of background shading becomes 
    unacceptable:
    •Ch
    ange to a lighter weight paper (See  Print 
    media specifications on page  3 ).
    • Ch
    eck the environmental conditions: very 
    dry conditions or a high level of humidity 
    (higher than 80% RH) can increase the 
    amount of background shading.
    • Re
    move the old toner cartridge and, install a 
    new one (See  Replacing the toner 
    cartridge on page  2). If this problem 
    persists, contact a service representative.
    ConditionSuggested Solutions
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    							Troubleshooting_ 17
    Toner smearIf toner smears on the page: 
    •C
    lean the inside of the machine (See 
    Cleaning the inside on page  2 ).
    • C
    heck the paper type and quality (See  Print 
    media specifications on page  3 ).
    • R
    emove the toner cartridge and then, install 
    a new one (See  Replacing the toner 
    cartridge on page  2 ).
    Vertical repetitive 
    de
     fectsIf marks repeatedly appear on the printed side of 
    the page at even intervals:
    • T
    he toner cartridge may be damaged. If you 
    still have the same problem, remove the 
    toner cartridge and, install a new one (See 
    Replacing the toner cartridge on page  2 ).
    • Pa
    rts of the machine may have toner on 
    them. If the defects occur on the back of the 
    page, the problem will likely correct itself 
    after a few more pages.
    • T
    he fusing assembly may be damaged. 
    Contact a service representative.
    Background 
    sca
     tter
    A
    Background scatter results from bits of toner 
    randomly distributed on the printed page. 
    •T
    he paper may be too damp. Try printing 
    with a fresh ream of paper. Do not open 
    reams of paper until necessary so that the 
    paper does not absorb too much moisture.
    • If ba
    ckground scatter occurs on an envelope, 
    change the printing layout to avoid printing 
    over areas that have overlapping seams on 
    the reverse side. Printing on seams can 
    cause problems.
    • If b
    ackground scatter  covers the entire 
    surface area of a printed page, adjust the 
    print resolution thro ugh your software 
    application or in  Printing Preferences (See 
    Opening printing preferences on page  2 ).
    Misformed 
    ch
     aracters• If characters are improperly formed and 
    producing hollow images, the paper stock 
    may be too slick. Try different paper (See 
    Print media specifications on page  3 ).
    • If chara
    cters are improperly formed and 
    producing a wavy effect, the scanner unit may 
    need service (See  Cleaning the scan unit on 
    page  3
    ).
    ConditionSuggested Solutions
    Page skew
    AaBbC
    AaBbC
    AaBbC
    AaBbCc
    AaBbCc
    • Ensure that the paper is loaded properly.
    • Che
    ck the paper type and quality (See  Print 
    media specifications on page  3 ).
    • Ensure 
    that the guides are not too tight or too 
    loose against the paper stack.
    Curl or wave
    • Ensure that the paper is loaded properly.
    • Che
    ck the paper type and quality. Both high 
    temperature and humid ity can cause paper 
    curl (See  Print media specifications on 
    page  3 ).
    • Tu
    rn the stack of paper over in the tray. Also 
    try rotating the paper 180° in the tray.
    Wrinkles or 
    crea
     ses•Ensure that the paper is loaded properly.
    • Che
    ck the paper type and quality (See  Print 
    media specifications on page  3 ).
    • Tu
    rn the stack of paper over in the tray. Also 
    try rotating the paper 180° in the tray.
    Back of printouts 
    are d
     irtyCheck for leaking toner. Clean the inside of the 
    machine (See  Cleaning the inside on page  2 ).
    Solid Color or 
    Bla
     ck pages
    A
    • The toner cartridge may not be installed 
    properly. Remove the cartridge and reinsert it.
    • Th
    e toner cartridge may be defective. 
    Remove the toner cartridge and install a new 
    one (See  Replacing the toner cartridge on 
    page  2 ).
    • The machine may require repair. Contact a 
    service representative.
    ConditionSuggested Solutions
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    							Troubleshooting_ 18
    Copying problems
    ConditionSuggested solution
    Copies are too light 
    or too dark Use 
    Darkness  in Copy feature  to lighten or 
    darken the backgrounds of copies (See 
    Changing the darkness on page  1
    ).
    Smears, lines, 
    marks, or spots 
    appear on copies. •
    If the defects are on the original, use 
    Darkness  in Copy feature  to lighten the 
    background of your copies (See  Changing 
    the darkness on page  1 ).
    • If there
     are no defects on the original, clean 
    the scan unit (See  Cleaning the scan unit on 
    page  3
    ).
    Copy image is 
    skewed. •
    Ensure that the original is face down on the 
    scanner glass or face up in the document 
    feeder.
    •Check that the copy paper is loaded correctly.
    Blank copies print 
    out.Ensure that the original is face down on the 
    scanner glass or face up in the document 
    feeder.
    Image rubs off the 
    copy easily. •
    Replace the paper in the tray with paper from 
    a new package.
    •In high humidity areas, do not leave paper in 
    the machine for extended periods of time.
    Frequent copy paper 
    jams occur. •
    Fan the paper, then turn it over in the tray. 
    Replace the paper in the tray with a fresh 
    supply. Check/adjust the paper guides, if 
    necessary.
    • En
    sure that the paper is the proper type and 
    weight.
    •Check for copy paper or pieces of copy paper 
    remaining in the machine after a paper jam 
    has been cleared.
    Toner cartridge 
    produces fewer 
    copies than 
    expected before 
    running out of toner. •
    Your originals may contain pictures, solids, or 
    heavy lines. For example, your originals may 
    be forms, newsletters, books, or other 
    documents that use more toner.
    • T
    he scanner lid may be left open while copies 
    are being made.
    • T
    urn the machine off and back on. 
    Loose toner
    •
    Clean the inside of the machine (See 
    Cleaning the inside on page  2 ).
    • Che
    ck the paper type and quality (See  Print 
    media specifications on page  3 ).
    • Remo
    ve the toner cartridge and then, install a 
    new one (See  Replacing the toner cartridge 
    on page  2 ).
    • If the prob
     lem persists, the machine may 
    require repair. Contact a service 
    representative.
    Character Voids
    A
    Character voids are white areas within parts of 
    characters that should be solid black:
    • Yo
    u may be printing on the wrong surface of 
    the paper. Remove the paper and turn it 
    around. 
    • T
    he paper may not meet paper 
    specifications (See  Print media 
    specifications on page  3 ).
    Horizontal stripes
    AaBbC
    AaBbC
    AaBbC
    AaBbC
    AaBbC
    If horizontally aligned black streaks, white 
    streaks or smears appear:
    • T
    he toner cartridge may be installed 
    improperly. Remove the cartridge and 
    reinsert it.
    • T
    he toner cartridge may be defective. 
    Remove the toner cartridge and install a new 
    one (See  Replacing the toner cartridge on 
    page  2 ).
    • T
    he machine might had a minor shock 
    during printing or copying. There is no 
    problem with the machine. Try printing again. 
    • If the
     problem persists, the machine may 
    require repair. Contact a service 
    representative.
    Curl
    If the printed paper is curled or paper does not 
    feed into the machine:
    • T
    urn the stack of paper over in the tray. Also 
    try rotating the paper 180° in the tray. 
    • C
    hange the printer option and try again. Go 
    to Printing Preferences , click Paper  tab, 
    and set type to  Thin (See  Opening printing 
    preferences on page  2 ).
    An unknown image 
    repetitively 
    ap
     pears on a few 
    sheets or loose 
    toner, light print, or 
    contamination 
    occurs. Your machine is probably being used at an 
    al
    titude of 1,000 m (3,281 ft) or above.
    The high altitude may affect the print quality, 
    such
      as loose toner or light imaging. Change the 
    correct altitude setting to your machine (See 
    Altitude adjustment on page  1
    ).
    ConditionSuggested Solutions
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    							Troubleshooting_ 19
    Scanning problems
    ConditionSuggested solutions
    The scanner does not 
    work.  •
    Make sure that you place the original to be 
    scanned face down on the scanner glass, or 
    face up in the document feeder.
    • T
    here may not be enough available memory 
    to hold the document you want to scan. Try 
    the  Prescan  function to see if that works. 
    Try lowering the scan resolution rate.
    • C
    heck that the machine printer cable is 
    connected properly.
    • Ma
    ke sure that the machine printer cable is 
    not defective. Switch the printer cable with a 
    known good cable. If necessary, replace the 
    printer cable.
    •Check that the scanner is configured 
    correctly. Check scan setting in the 
    SmarThru Office or the application you want 
    to use to make certain that the scanner job 
    is being sent to the correct port (for example, 
    USB001).
    The unit scans very 
    slowly.  •
    Check if the machine is printing received 
    data. If so, scan th e document after the 
    received data has been printed.
    • Graph
    ics are scanned more slowly than text.
    •Communication speed slows in scan mode 
    because of the large amount of memory 
    required to analyze and reproduce the 
    scanned image. Set your computer to the 
    ECP printer mode through BIOS setting. It 
    will help to increase the speed. For details 
    about how to set BIOS, refer to your 
    computer user’s guide.
    Message appears on 
    your computer 
    screen:
    •D
    evice can’t be 
    set to the H/W 
    mode you want.
    • Por
    t is being used 
    by another 
    program . 
    • Po
    rt is Disabled.
    •Sc
    anner is busy 
    receiving or 
    printing data. 
    When the current 
    job is completed., 
    try again.
    • In
    valid handle.
    •Sc
    anning has 
    failed. •
    T
    here may be a copying or printing job in 
    progress. Try your job again when that job is 
    finished.
    • Th
    e selected port is currently being used. 
    Restart your computer and try again.
    • T
    he machine printer cable may be 
    improperly connected or the power may be 
    off.
    • T
    he scanner driver is not installed or the 
    operating environment is not set up properly.
    • En
    sure that the machine is properly 
    connected and the power is on, then restart 
    your computer.
    • T
    he USB cable may be improperly 
    connected or the power may be off.
    Fax problems
    conditionsuggested solutions
    The machine is not 
    working, there is no 
    display, or the 
    buttons are not 
    working. •
    Unplug the power cord and plug it in again.
    •En
    sure that there is power being supplied to the 
    electrical outlet.
    •Ensure that the power switch is turned on, and 
    the soft power switch on the control panel is 
    pressed.
    No dial tone. •Check that the phone line is properly 
    connected.
    •Check that the phone socket on the wall is 
    working by plugging in another phone.
    The numbers stored 
    in memory do not 
    dial correctly. Make sure that the numbers are stored in memory 
    cor
    rectly. Print a  Addess Book  list (See Setting 
    up address book on page  7
    ).
    The original does 
    not feed into the 
    machine. •
    Make sure that the paper is not wrinkled and 
    you are inserting it in  correctly. Check that the 
    original is the right size, not too thick or thin.
    • Make
     sure that the document feeder is firmly 
    closed.
    •The document feeder rubber pad may need to 
    be replaced. Contact a service representative.
    Faxes are not 
    received 
    automatically. •
    The receiving mode should be set to fax.
    •Make
     sure that there is paper in the tray.
    •Check to see if the di splay shows any error 
    message. If it does, clear the problem
    The machine does 
    not send. •
    Make sure that the original is loaded in the 
    document feeder or on the scanner glass. 
    •Check the fax machine you are sending to, to 
    see if it can receive your fax.
    The incoming fax 
    has blank spaces or 
    is of poor-quality. •
    The fax machine sending you the fax may be 
    faulty. 
    • A noi
    sy phone line can cause line errors.
    •Check your mac
     hine by making a copy.
    • A 
    toner cartridge has almost reached its 
    estimated cartridge life. Replace the toner 
    cartridge (See  Replacing the toner cartridge 
    on page  2
    ).
    Some of the words 
    on an incoming fax 
    are stretched.The fax machine sending the fax had a temporary 
    document jam. 
    There are lines on 
    the originals you 
    sent. Check your scan unit for marks and clean it (See 
    Cleaning the scan unit on page
     3 ).
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    							Troubleshooting_ 20
    Samsung Scan and Fax Manager Problem
    Conditionsuggested solution
    Samsung Scan and 
    Fax Manager does 
    not work.  •
    Check your system requirements. Samsung 
    Scan and Fax Manager works in Window and 
    Macintosh (See  System requirements on 
    page  2 ).
    • Ch
    eck that the Samsung Scan and Fax 
    Manager is installed by looking under “All 
    programs” in windows. If not installed and/or 
    working correctly, reinstalled using the CD 
    supplied with the product, or download the 
    latest version from the Samsung website. 
    (www.samsung.com/printer)
    Common PostScript problems
    The following situations are PS language specific and may occur when 
    several printer languages are used.
    ProblemPossible causeSolution
    PostScript file 
    cannot be printed. The PostScript 
    d
    river may not be 
    installed correctly. •
    Install the PostScript 
    dri
    ver (See  Installing 
    USB connected 
    machine’s driver on 
    page  3 ).
    • Prin
    t a configuration 
    page and verify that 
    the PS version is 
    available for printing.
    •Reinstall the PS 
    driver. If the problem 
    persists, contact a 
    service representative.
    “Limit Check Error” 
    report prints. The print job was 
    too complex.You might need to 
    re
    duce the complexity of 
    the page or install more 
    memory (See  Installing 
    a memory module on 
    page  5
    ).
    A PostScript error 
    page prints. The print job may 
    not be PostScript.Make sure that the print 
    job is a PostScript job. 
    Check to see whether 
    the software application 
    expected a setup or 
    PostScript header file to 
    be sent to the machine.
    The optional tray is 
    not selected in the 
    driver.The printer driver 
    h
    as not been 
    configured to 
    recognize the 
    optional tray.Open the PostScript 
    driver properties, select 
    the  Device Options  tab, 
    and set the tray option.
    When printing a 
    document in 
    Macintosh with 
    Acrobat Reader 6.0 
    or higher, colors 
    print incorrectly. The resolution 
    se
    tting in the printer 
    driver may not be 
    matched with the 
    one in Acrobat 
    Reader. Make sure that the 
    re
    solution setting in your 
    printer driver matches 
    the one in Acrobat 
    Reader.
    Common Windows problems
    ConditionSuggested solutions
    “File in Use” 
    message appears 
    during installation.Exit all software applications. Remove all 
    software from the printer’s startup group, then 
    restart Windows. Reinstall the printer driver.
    “General Protection 
    Fault”, “Exception 
    OE”, “Spool 32”, or 
    “Illegal Operation” 
    messages appear.Close all other applications, reboot Windows 
    and try printing again.
    “Fail To Print”, “A 
    printer timeout error 
    occurred” messages 
    appear. These messages may appear during printing. 
    Ju
    st keep waiting until the machine finishes 
    printing. If the message appears in standby 
    mode or after printing has been completed, 
    check the connection and/or whether an error 
    has occurred.
    The machine dials a 
    number, but the 
    connection with the 
    other fax machine 
    fails.The other fax machine may be turned off, out of 
    paper, or cannot answer incoming calls. Speak 
    with the other machine oper ator and ask them to 
    solve the problem on their side.
    Faxes do not store in 
    memory.There may not be enough memory space to store 
    the fax. If the display indicating the memory status 
    shows, delete any faxes you no longer need from 
    the memory, and then try to store the fax again. 
    Call for service.
    Blank areas appear 
    at the bottom of 
    each page or on 
    other pages, with a 
    small strip of text at 
    the top You may have chosen the wrong paper settings in 
    th
    e user option setting. For details about paper 
    settings (See  Setting the paper size and type on 
    page  7 ).
    conditionsuggested solutions
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    							Troubleshooting_ 21
     Refer to Microsoft Windows User’s Guide that came with your 
    computer for further information on Windows error messages.
    Common Linux problems
    conditionSuggested solutions
    The machine does 
    not print.•Check if the printer driver is installed in your 
    system. Open Unified Driver Configurator and 
    switch to the Printers tab in Printers 
    configuration window to look at the list of 
    available machines. Make sure that your 
    machine is displayed on the list. If not, open 
    Add new printer wizard to set up your 
    device.
    •Check if the machine is started. Open 
    Printers configuration and select your 
    machine on the printers list. Look at the 
    description in the Selected printer pane. If its 
    status contains Stopped string, press the 
    Start button. After that normal operation of 
    the machine should be restored. The 
    “stopped” status might be activated when 
    some problems in printing occurred. For 
    instance, this could be an attempt to print a 
    document when the port is claimed by a 
    scanning application.
    •Ensure the port is not busy. Since functional 
    components of machine (printer and scanner) 
    share the same I/O interface (port), the 
    situation of simultaneous access of different 
    user applications to the same port is possible. 
    To avoid possible conflicts, only one of them 
    at a time is allowed to gain control over the 
    device. The other user will encounter “device 
    busy” response. You should open ports 
    configuration and select the port assigned to 
    your machine. In the Selected port pane you 
    can see if the port is occupied by some other 
    application. If this is the case, you should 
    either wait for completion of the current job or 
    press the Release port button, if you are sure 
    that the present application is not functioning 
    properly.
    •Check if your application has special print 
    option such as “-oraw”. If “-oraw” is specified 
    in the command line parameter, then remove 
    it to print properly. For Gimp front-end, select 
    “print” -> “Setup printer” and edit command 
    line parameter in the command item.
    •The CUPS (Common UNIXPrinting System) 
    version distributed with SuSE Linux 9.2 
    (cups-1.1.21) has a problem with ipp (Internet 
    Printing Protocol) printing.Use the socket 
    printing instead of ipp or install a later version 
    of CUPS (cups-1.1.22 or higher).
    Some color images 
    come out all black.This is a known bug in Ghostscript (until GNU 
    Ghostscript version 7.05) when the base color 
    space of the document is indexed color space 
    and it is converted through CIE color space. 
    Because Postscript uses CIE color space for 
    Color Matching System, you should upgrade 
    Ghostscript on your system to at least GNU 
    Ghostscript version 7.06 or later. You can find 
    recent Ghostscript versions at 
    www.ghostscript.com.
    Some color images 
    come out in 
    unexpected color.This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color 
    space of the document is indexed RGB color 
    space and it is converted through CIE color space. Because Postscript uses CIE color space 
    for Color Matching System, you should upgrade 
    Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find 
    recent Ghostscript versions at 
    www.ghostscript.com.
    The machine does 
    not print whole 
    pages and its output 
    is half page printed.It is a known problem that occurs when a color 
    printer is used on version 8.51 or earlier of 
    Ghostscript, 64-bit Linux OS, and reported to 
    bugs.ghostscript.com as Ghostscript Bug 
    688252.
    The problem is solved in AFPL Ghostscript v. 
    8.52 or above. Download the latest version of 
    AFPL Ghostscript from 
    http://sourceforge.net/projects/gho
    I cannot scan via 
    Gimp Front-end.Check if Gimp Front-end has Xsane:Device 
    dialog. on the Acquire menu. If not, you should 
    install Xsane plug-in for Gimp on the your 
    computer. You can find Xsane plug-in package 
    for Gimp on Linux distribution CD or Gimp home 
    page. For the detailed information, refer to the 
    Help for Linux distribution CD or Gimp Front-end 
    application. 
    If you wish to use another kind of scan 
    application, refer to application’s Help.
    I encounter error 
    “Cannot open port 
    device file” when 
    printing a document.Avoid changing print job parameters (via LPR 
    GUI, for example) while a print job is in progress. 
    Known versions of CUPS (Common UNIX 
    Printing System) server break the print job 
    whenever print options are changed and then try 
    to restart the job from the beginning. Since 
    Unified Linux Driver locks the port while printing, 
    the abrupt termination of the driver keeps the 
    port locked and unavailable for subsequent print 
    jobs. If this situation occurs, try to release the 
    port by selecting Release port in Port 
    configuration window.
    conditionSuggested solutions
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    							Troubleshooting_ 22
     Refer to Linux User’s Guide that came with your computer for further 
    information on Linux error messages.
    Common Macintosh problems
    conditionSuggested solutions
    The machine does 
    not print PDF files 
    correctly. Some 
    parts of graphics, 
    text, or illustrations 
    are missing. Printing the PDF file as an image may enable 
    the file 
    to print. Turn on  Print As Image from the 
    Acrobat printing options. 
     It will take longer to print when you print a 
    PDF file as an image.
    The document has 
    printed, but the print 
    job has not 
    disappeared from 
    the spooler in Mac 
    OS X 10.3.2.Update your Mac OS to OS Mac OS X 10.3.3. or 
    higher.
    Some letters are not 
    displayed normally 
    during the cover 
    page printing.Mac OS cannot create the font during the cover 
    page printing. The English alphabet and 
    numbers are displayed normally on the cover 
    page.
    When printing a 
    document in 
    Macintosh with 
    Acrobat Reader  6.0 
    or hi
    
    gher, colors 
    print incorrectly. Make sure that the reso
    lu
     tion setting in your 
    machine driver matches the one in Acrobat 
    Reader.
     Refer to Macintosh User’s Guide t hat came with your computer for 
    further information on Macintosh error messages.
    The machine does 
    not appear on the 
    scanners list. •
    Ensure your machine is  attached to your 
    computer, connected properly via the USB 
    port, and is turned on.
    • En
    sure the scanner driver for your machine is 
    installed in your system. Open Unified Linux 
    Driver configurator, switch to  Scanners 
    configuration , then press Drivers. Make 
    sure that driver with a name corresponding to 
    your machines name is listed in the window. 
    • En
    sure the port is not busy. Since functional 
    components of machine (printer and scanner) 
    share the same I/O interface (port), the 
    situation of simultaneous access of different 
    user applications to the same port is possible. 
    To avoid possible conflicts, only one of them 
    at a time is allowed to gain control over the 
    device. The other user will encounter “device 
    busy” response. This usually happens when 
    starting a scan procedure. An appropriate 
    message box appears.
    To identify the source of the problem, open 
    the  Ports configuration  and select the port 
    assigned to your scanner, ports symbol 
    /dev/mfp0 corresponds to LP:0 designation 
    displayed in the scanners’ options, /dev/mfp1 
    relates to LP:1, and so on. USB ports start at 
    /dev/mfp4, so scanner on USB:0 relates to 
    /dev/mfp4 respectively and so forth 
    sequentially. In the  Selected port pane, you 
    can see if the port is occupied by another 
    application. If this is the case, you should 
    either wait for completion of the current job or 
    press the  Release port  button, if you are sure 
    that the present port applicaton is not 
    functioning properly.
    The machine does 
    not scan. •
    Ensure a document is loaded into the 
    machine, ensure your machine is connected 
    to the computer.
    •If there is an I/O error while scanning.
    conditionSuggested solutions
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    							Supplies and accessories_ 1
    1.supplies and accessories
    This chapter provides inform ation on purchasing supplies, accessories and maintenance pa rts available for your machine.
    This chapter includes:
    •How to purchase
    • Available supplies
    • Available accessories
    • Maintenance parts
    • Replacing the toner cartridge
    • Replacing the paper transfer belt •
    Necessary precautions to take  when 
     installing accessories
    • Activating the added accessories in printer properties
    • Upgrading a memory module
    • Installing a wireless network interface card
    • Installing a hard disk
    • Checking replaceable’s lifespan
      
     Available accessories may differ from country to country. Contact your 
    sales representatives to obtain th e list of available accessories.
    How to purchase
    To order Genuine Samsung supplies , accessories and, maintenance parts, 
    contact your local Samsung dealer or  the authorized retailer where you 
    purchased your machine . You can also visit www. sam
     sung.com/supplies, 
    select your country/region, and obtain information on calling for service.
    Available supplies
    When supplies reach their lifespan, you can order the following types of 
    supplies for your machine:
    TypeAverage yieldaPart name
    TONER 
    CART
     RIDGES
    Standard yield •
    Average continuous 
    black cartridge yield: 
    2,500 standard pages 
    (Black)
    • Averag
    e continuous 
    colored cartridge yield: 
    2,000 standard pages 
    (Yellow/Magenta/Cyan) K508(CLT-K508S): Black
    C508(CLT-C508S): Cyan
    M508(CLT-M508S): 
    Ma
    
    genta
    Y508(CLT-Y508S): Yellow
    Region A
    b
    b. Region A: Albania, Austria, Belgium,  Bosnia, Bulgaria, Croatia, Cyprus, 
    Czech Republic, Denmark, Finla nd, France, Germany, Greece, 
    Hungary, Italy, Macedonia, Netherlands, Norway, Poland, Portugal, 
    Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK. 
    : 
    K5082(CLT-K5082S): 
    Black
    C5082(CLT-C5082S): 
    Cyan
    M5082(CLT-M5082S): 
    Ma genta
    Y5082(CLT-Y5082S): 
    Yello
     w TONER 
    CARTRIDGES
    High yield
    •
    Average
      continuous 
    black cartridge yield: 
    5,000 standard pages 
    (Black)
    • Average
      continuous 
    colored cartridge yield: 
    4,000 standard pages 
    (Yellow/Magenta/Cyan) K508L(CLT-K508L): Black
    C508L(CLT-C508L): Cyan
    M508L(CLT-M508L): 
    Mag
    
    enta
    Y508L(CLT-Y508L): 
    Ye
     llow
    Region A
    b: 
    K5082L(CLT-K5082L): 
    Black
    C5082L(CLT-C5082L): 
    Cy
     an
    M5082L(CLT-M5082L): 
    Mag
     enta
    Y5082L(CLT-Y5082L): 
    Ye
     llow
    Paper transfer 
    be
     lt Approx. 50,000 pages
    When the transfer belt has 
    worn
    
     out with abrasion, 
    you need to change it. By 
    this time you may be 
    notified with the transfer 
    belt-related message on 
    the display. CLT-T508
    To replace a toner cartridge see  Replacing the toner cartridge on page  2 .
     Depending on the options and percentage of image area, job mode 
    used, the toner cartridg e’s lifespan may differ.
     You must purchase supplies,  including toner cartridges, in the same 
    country where you purchased your machine.  Otherwise, supplies will 
    be incompatable with your machine since the system  configurations 
    vary from country to country.
    a. Declared yield value in accordance with ISO/IEC 19798.
    TypeAverage yieldaPart name
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    							Supplies and accessories_ 2
    Available accessories
    You can purchase and install accessories to enhance your machine’s 
    performance and capacity.
    AccessoryfunctionPart name
    Memory module Extend your machine’s 
    memory capac
    
    ity.•
    CLX-6220 Series
    -CL
    P-MEM201: 128 MB
    -CL
    P-MEM202: 256 MB
    • C
    LX-6250 Series
    -ML-MEM150: 128 
     MB
    - ML-MEM160: 256 
     MB
    - ML-MEM170: 512 
     MB
    Optional tray 2  If you are experiencing 
    frequ
    
    ent paper supply 
    problems, you can 
    attach an additional 500 
    sheets tray. You can 
    print documents in 
    various sizes and types 
    of print materials. CLX-S6250A
    Hard disk 
    (CL
     X-6250 Series 
    only) Allows you to enhance 
    the mach
    ine’s capability 
    and print in various 
    ways. ML-HDK300
    IEEE 802.11 b/g 
    W
     ireless LAN 
    (CLX-6250 Series 
    only)
    a
    a. Depending on your country, wireless LAN cards may not be available.  Contact your local Samsung dealer or  the retailer where you bought your 
    printer. Allows you to connect 
    your printer to 
    
    a 
    wireless network. ML-NWA40L
    Maintenance parts
    To purchase maintenance parts, contac
    t the source where you bought the 
    machine. 
    Replacing maintenance parts can be performed only by an authorized 
    se
    
    rvice provider, dealer, or the retailer where you bought the machine. The 
    warranty does not cover the replacement of any maintenance parts once it 
    has reached its “Average Yield”.
    Maintenance parts are replaced at specific intervals to avoid print quality 
    a
     nd paper feed problems resulting from  worn parts, see table below. The 
    purpose of which is to maintain your machine in top working condition. The 
    maintenance parts below should be replaced when the life span of each 
    item has been met.
    partsAverage yielda
    Fuser unit  Approx. 100,000 pages
    Document feeder friction pad Approx. 75,000 pages 
    Document feeder pick-up roller Approx. 20,000 pages
    Pick-up roller (Multi-purp
     ose tray, Tray1, 
    Optional tray 2) Approx. 70,000 pages
    Friction pad (Multi-purpose tray, Tray1, 
    Optional tray 
     2) Approx. 70,000 pages
    Replacing the toner cartridge
     Click this link to open an animation about replacing a toner cartridge.
    When the toner cartridge reaches  
     its estimated cartridge life.
    • The
     status LED and the toner-related message on the display indicates 
    which each individual toner cartridge should be replaced.
    • The 
    machine stops printing. Incoming faxes are saved in memory. 
    At this stage, the toner cartridge needs  to
      be replaced. Check the type of the 
    toner cartridge for your machine (See  Available supplies on page 1 ).
    1. U
    sing the handle, completely open the front door.
    2.Grasp the handles on the toner cartridge and pull to remove the 
    cartridge from the machine.
     
    If you open the front door, be careful not to touch the underneath 
    the control panel (the lower part of  the fuser unit). The temperature 
    of the fuser unit might be extr emely hot and could damage your 
    a. It will be affected by operating system used, computing performance, 
    application software, connecting me thod, media type, media size and 
    job complexity.
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    							Supplies and accessories_ 3
    skin. 
     When you open the front door and work inside the machine, it is 
    highly recommend that you remove the paper transfer belt first. 
    Because the work you do could  contaminate the paper transfer 
    belt.
    3. Remove the new
      toner cartridge from its bag. 
     
    •Dont use sharp objects, such as  a knife or scissors, to open the 
    print cartridge package. You could damage the surface of the 
    print cartridge. 
    • T
    o prevent damage, do not expose the print cartridge to light for 
    more than a few minutes. Cover it with a piece of paper to 
    protect it if necessary.
    4. Slowl
    y shake the cartridge five or six times to distribute the toner evenly 
    inside the cartridge. It will assure maximum copies per cartridge. 
    5.Place the print cartridge on a flat  surface, as shown, and remove the 
    paper covering the print cartridge by removing the tape.
     
    • If toner gets on your clothing, wip e it off with a dry cloth and wash 
    clothing in cold water. Hot water sets toner into fabric.
    • Do
     not touch the surface, the OP C drum in the cartridge. If the 
    surface is contaminated, it might  affect the printout quality. Use 
    the handle on the cartridge to avoid touching this area. 
    6. Hold
     the toner cartridge by the handle and slowly insert the cartridge into 
    the opening in the machine. Ensure the color cartridge is placed in the 
    correct position, see label in picture below for the correct color position 
    for each cartridge.
    Tabs on the sides of the cartridge and corresponding grooves within the 
    ma
     chine will guide the cartridge into t he correct position until it locks into  place completely.
    7.
    Close the front door. Make sure t hat the cover is securely closed. 
     
    If the front door is not completely closed, the machine will not 
    operate. 
    Replacing the paper transfer belt
    After the life span of  the paper transfer belt is complete, you have to replace 
    it.
    • T
    he transfer belt-related message app ears on the display, telling its 
    time for a replacement. 
    • T
    he Smart Panel program window appears on the computer telling you 
    the paper transfer belt needs to be replaced. 
     The life span of the paper transfer  belt may be affected by operating 
    environment, printing interval , media type, and media size.
    1. Open the front 
     door.
     
    If you leave the front door open for more than a few minutes, the 
    OPC drum in the toner cartridge can be exposed to light. This will 
    cause damage to the OPC drum. Close the front door should the 
    installation need to be halted for any reason.
    2. Pre
    ss the green release handle to release the paper transfer belt. 
    Holding the handle on the paper transfer  belt, lift it out of the machine.
    3.Remove a new paper transfer belt from its bag. 
    4. R
    emove the paper covering the paper transfer belt. 
     
    •Do not use sharp objects, such as a knife or scissors, to open the 
    paper transfer belt package. You  could damage the surface of 
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