Samsung CLX 6250FX User Manual

							Troubleshooting_ 6
3.Open the scan unit.
 When the scanner lid is open, the scan unit cannot be opened. Do 
not force the scan unit open, it  can cause damage to the machine. 
Close the scanner lid before opening the scan unit.
4. Ope
n the fuser cover.
5.Ope
n the inner cover.
 
Do not touch the fuser inside the inner cover. It is hot and could 
cause burns!  6.
Pu
ll up the paper jam lever in the dire ction of the arrow to separate the 
fuser rollers and carefully remove the jammed paper from the unit.
7. Press down the paper jam lever to reapply pressure to the rollers.
8. C
lose the inner cover.
 Before closing the inner cover, t he jam lever must be fastened first 
(step7). Otherwise,  paper jam can occur. 
If you do not see the jammed paper or 
 if there is any resistance when 
you pull, stop and go to the next step.
9. Ope
n the inner cover of reverse unit and carefully remove the jammed 
paper out of the machine.
If there is any resistance removing the paper or difficulty picking up 
jammed paper, stop pulling and turn the release knob to the direction as 
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							Troubleshooting_ 7
shown to remove the misfed paper.
10.Close the inner cover of the reverse unit.
11. Lowe
ring down the scan unit gently and slowly until it is completely 
closed. Make sure that  it is securely latched.
Be careful not to pinch your fingers!
 
If the scan unit is not completely closed, the machine will not 
operate.
If you do not see the jammed paper or  if there
  is any resistance when 
you pull, stop and go to the next step.
12. Ope
n the rear cover and carefully take the jammed paper out of the 
machine.
13.Close the rear cover.
In the duplex unit area 
 Click this link to open an animation about clearing a jam.
1. Open the front 
 door.
 
Be careful not to scratch the surface of the paper transfer belt. 
2. Pre
ss the green release handle to release the paper transfer belt. 
Holding the handle on the paper transfer  belt, lift it out of the machine.
3.Remove the jammed paper by pulling in the direction shown. To avoid 
tearing the paper, pull it out gently and slowly.
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							Troubleshooting_ 8
4.Holding the handle on the paper transfer belt, align it with the slots on 
the inside of the front door.
5.Lower the paper transfer belt until it is parallel with the front door and 
firmly seated.
6.Close the front door to resume printing.
 
If the front door is not complete ly closed, the machine will not 
operate. 
Understanding display messages
Messages appear on the control panel  display to indicate the machine’s 
status or errors. Some error messages are shown with graphics to aid you in 
troubleshooting.
Checking display messages
1. When errors occur,  Check Error appears on the display and press  OK. 
2. Check th
 e display message to see what kind of error has occurred. 
If several messages appear, press the up/down arrow to highlight the 
me
 ssage you want solve.
3. Pr
ess  OK on the control panel.
Refer to the tables below to understand the messages’ and their 
me
 aning, and solve the problem,  using the suggested solutions.
 •If  Check Error  still appears, repeat above steps.
• If a me
ssage is not in the table,  reboot the power and try the printing  job again. If the problem persists, call for service.
• Whe
n you call for service, provide  the service representative with the 
contents of display message and the serial number.
• Some message
 s may not appear in the display depending on options 
or models.
• [a
aa] indicates the error code. Wh en you contact the service center, 
this error code help to handle the problem.
• [ccc] 
indicates the part of  the each toner cartridge.
• [xxx] 
indicates the media type.
•[zzz] indicates  the paper 
 size.
• [yyy] 
indicates the tray.
MessageMeaningSuggested solutions
[ccc] toner cart. 
error
Error: [aaa]
Open/Close Door The toner cartridge is 
wrong in
stalled.Open and close the 
front door; and check 
that the toner cartridge’s 
are installed correctly. If 
the problem persists, 
call for service.
Prepare new [ccc] 
toner
Prepare new [ccc] 
to

ner cartridge Small amount of toner is 
left in

 the cartridge. The 
estimated cartridge life of 
toner is close. Prepare a new cartridge 
for re
placement. You 
may temporarily 
increase the printing 
quality by redistributing 
the toner (See 
Redistributing toner on 
page  1 ).
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							Troubleshooting_ 9
Replace new [ccc] 
toner
Replace with new 
[ccc] toner cartridge
The indicated toner 
cartridge has almost 
reached its estimated 
cartridge life. The 
machine might stop 
printing. 
 Estimated cartridge 
life means the 
expected or 
estimated toner 
cartridge life, which 
indicates the 
average capacity of 
print-outs and is 
designed pursuant 
to ISO/IEC
 19798. 
The number of 
pages may be 
affected by the 
percentage of 
image area, 
operating 
environment, 
printing interval, 
media type and 
media size. Some 
amount of toner 
may remain in the 
cartridge even 
when red LED is 
turns on and the 
printer stops 
printing.
•You can choose Stop 
or Continue as 
shown on the control 
panel. If you select 
Stop, the printer 
stops printing and 
you cannot print any 
more without 
changing the 
cartridge. If you 
select Continue, the 
printer keeps printing 
but the printing 
quality cannot be 
guaranteed.
Replace the toner 
cartridge for the best 
print quality when this 
message appears. 
Using a cartridge 
beyond this stage 
can result in printing 
quality issues. (See 
Replacing the toner cartridge on page 2)
 
Samsung does 
not recommend 
using 
non-genuine 
Samsung toner 
cartridge such 
as refilled or 
remanufactured
. Samsung 
cannot 
guarantee 
non-genuine 
Samsung toner 
cartridges 
quality. Service 
or repair 
required as a 
result of using 
non-genuine 
Samsung toner 
cartridges will 
not be covered 
under the 
machine 
warranty.
•If the machine stops 
printing, replace the 
toner cartridge (See 
Replacing the toner 
cartridge on page 2).
[ccc] toner Not 
Compatible
[ccc] toner cartridge 
is not compatible.
Check guide
The toner cartridge you 
have installed is not for 
your machine.Install a 
Samsung-genuine toner 
cartridge, designed for 
your machine.
MessageMeaningSuggested solutions
[ccc] toner Not 
Installed
[ccc] toner cartridge 
is not installed.
Install it
The toner cartridge is not 
installed or the CRUM 
(Consumer Replaceable 
Unit Monitor) in the 
cartridge is not properly 
connected.Reinstall the toner 
cartridge two or three 
times. If the problem 
persists, the toner 
cartridge is not being 
detected. Call for 
service.
[ccc] Toner Not 
Installed
[ccc] Toner is not 
installed.
Remove seal tape & 
reinstall
The machine cannot 
detect a toner cartridge.Remove the sealing 
tape from the toner 
cartridge.
Refer to Quick Install 
Guide.
Group
Not Available
You have tried to select a 
group location number 
where only a single 
location number can be 
used, such as when 
adding locations for a 
multiple send operation.Use a speed dial 
number or dial number 
manually using the 
number keypad.
Data Read Fail
Check USB Memory
Time expired while 
reading date.Try again.
Data Write Fail
Check USB Memory
Storing to the USB 
memory failed.Check the available 
USB memory space.
Door is open.
Close it
The door is not securely 
latched.Close the door until it 
locks into place.
Door is open or
Check Transfer belt
The front door is not 
securely latched.Close the front door 
until it locks into place.
IP Conflict
This IP address 
conflicts with that 
of other system
The IP address is used 
elsewhere. Check the IP address or 
obtain a new IP 
address.
Connection ErrorConnection with the 
SMTP server failed.Check the server 
settings and the 
network cable.
Enter AgainYou entered an 
unavailable item.Enter the correct item 
again.
Fax memory is 
almost fullThe fax memory is full.Delete unnecessary fax 
jobs and retransmit after 
more memory becomes 
available. Alternatively, 
split the transmission 
into more than one 
operation.
Fan error
Error: [aaa]
Turn off then on
There is a problem in the 
machine.Turn the machine off 
and turn it on again. If 
the problem persists, 
call for service.
Fuser error
Error: [aaa]
Turn off then on
There is a problem in the 
machine.Turn the machine off 
and turn it on again. If 
the problem persists, 
call for service.
Fuser unit Not 
Installed
Fuser unit is not 
installed.
Install it
The fuser unit is not 
installed.Call for service.
MessageMeaningSuggested solutions
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							Troubleshooting_ 10
Paper Empty in 
[yyy]
Paper is empty 
in [yyy].
Load paper
There is no paper in the 
tray.Load paper in the tray 
(See 
Loading paper in the tray on page 3).
Jam bottom of 
duplexPaper has jammed 
during duplex printing.Clear the jam (See In the duplex unit area on 
page 7).
Jam in exit areaPaper has jammed in exit 
area.Clear the jam (See In 
exit area on page 5).
Jam inside machinePaper has jammed 
inside the machine.Clear the jam (See Inside the machine on 
page 4).
Jam inside of 
duplexPaper has jammed 
during duplex printing.Clear the jam (See In 
the duplex unit area on page 7).
Jam top of duplexPaper has jammed 
during duplex printing.Clear the jam (See In 
the duplex unit area on 
page 7).
Junk Fax Error
Junk Fax Job 
Cancelled
The machine has 
received a fax from 
which is registered as a 
junk fax.The received fax data 
will be deleted. 
Reconfirm junk fax 
setup (See 
Receiving on page 1).
Line Busy
The line is already 
engaged.
Try Again Later
The receiving fax 
machine did not answer 
or the line is already 
engaged.Try again after a few 
minutes.
Line Error
The Fax Line has a 
problem.
Try Again Later
Your machine cannot 
connect with the 
receiving fax machine or 
has lost contact because 
of a problem with the 
phone line.Try again. If the problem 
persists, wait an hour or 
so for the line to clear 
again. Or, turn the ECM 
mode on (See 
Sending on page 1.)
LSU error
Error: [aaa]
Turn off then on
There is a problem in the 
machine.Turn the machine off 
and turn it on again. If 
the problem persists, 
call for service.
Memory Full
Cancel | Start
The memory is full.Press the left/right 
arrow to highlight 
Cancel or Start, then 
press OK. If you select 
Cancel , the machine 
stops the fax job. If you 
select Start, the 
machine only sends 
scanned documents of 
the fax job. 
Memory Full
Divide the job
The memory is full.Split the transmission 
into more than one 
operation.
Memory Full
Fax memory is full. 
Print or remove 
received fax job
The memory is full.Print or remove the 
received fax data in the 
memory.
Motor Error
Error: [aaa]
Turn off then on
There is a problem in the 
machine.Turn the machine off 
and turn it on again. If 
the problem persists, 
call for service.
MessageMeaningSuggested solutions
Network Error
There is a problem 
with the network.
There is a problem with 
the network.Check the network. If 
the problem persists, 
ask the system 
administrator or the 
person who has set up 
your local network.
No Answer
The remote fax 
machine has not 
answered
The remote fax machine 
has not answered after 
several redial attempts.Try again. Verify the 
number to ensure that a 
fax can be received.
Not proper room 
temperature. 
Change room 
temperatureThe machine is in a room 
with improper room 
temperature.Move the machine to a 
room with proper room 
temperature (See 
Environmental 
specifications on page 1).
No Such JobYou are performing an 
Add Pages or Cancel 
Job operation, but there 
are no jobs waiting.Check the display to 
see if there are any 
scheduled jobs. The 
display should indicate 
if any scheduled jobs 
are in Standby mode, 
for example, Delay Fax.
Network problem
Network cable is 
not connected.
Check it.
The machine is not 
connected with a 
network cable.Connect the machine to 
the network with a 
network cable.
Network problem
Network card is 
not installed.
Check it.
There is a problem on 
the network interface.Turn the power switch 
off and on. If the 
problem persists, call 
for service.
Original paper Jam
Original paper Jam 
inside of scanner.
Remove Jam
The load original has 
jammed in the document 
feeder.Clear the jam (See 
Clearing original 
document jams on 
page 2).
Original paper Jam
Original paper is too 
long for scanner. 
Check size
The original is too long 
for scanner.Check the originals
(See Preparing 
originals on page 1).
Output Bin Full
Output Bin Full
Remove printed 
paper
The document output 
tray is full.The document output 
tray can hold up to 160 
sheets of plain paper. 
Once the paper is 
removed from the
document output tray, 
the printer resumes 
printing.
Paper Jam in MPPaper has jammed in the 
multi-purpose tray area.Clear the jam (See In 
the multi-purpose tray on page 4).
Paper Jam in tray1Paper has jammed in the 
tray1 area.Clear the jam (See In 
tray 1 on page 3).
Paper Jam in tray2Paper has jammed in the 
tray2 area.Clear the jam (See In 
optional tray 2 on page 3).
MessageMeaningSuggested solutions
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							Troubleshooting_ 11
Paper Empty in 
[yyy]
Paper is empty in 
[yyy

]
Load paper There is no paper in
the tray.
Load paper in the tray 
(See 
Loading paper in 
the tray on page  3).
Paper Mismatch 
[yyy]
Load [zzz][xxx] 
Co

ntinue 
 Cancel 
The paper size
specified in the printer
properties does not
match the paper you
are loading.You can select the 
option between 
Continue  or Cancel . If 
you select  Cancel , the 
printing job will stop. 
Load the correct paper 
in the tray. If you select 
Continue , printing job 
will continue.
BOOTP problem
BOOTP has a
problem. Switching 
to Aut

o IP There is a problem with 
th

e network.Check your network 
environment, or contact 
your network 
administrator.
DHCP problem
DHCP has a
problem. 
R
econfigure 
BOOTP/static IP There is a problem with 
th

e network.Check your network 
environment, or contact 
your network 
administrator.
DHCP problem
DHCP has a
problem. Switching 
to Aut

o IP There is a problem with 
th

e network.Check your network 
environment, or contact 
your network 
administrator.
BOOTP problem
BOOTP has a
problem. 
R
econfigure 
DHCP/static IP There is a problem with 
th

e network.Check your network 
environment, or contact 
your network 
administrator.
Replace [ccc] toner
Replace with new 
[c

cc] Toner The toner cartridge has 
reache

d the end of its 
lifespan. Replace the toner 
cartridge with a 
Samsun
g-genuine toner 
cartridge (See 
Replacing the toner 
cartridge on page  2
).
Replace Fuser unit
Replace with new 
fuser unit The fuser unit has 
reache
d the end of its 
lifespan.This message appears 
when the fuser unit is 
worn. Replace the fuser 
unit with a new one. Call 
for service.
Retry Redial? The machine is
waiting for a specified
time interval to redial
a previously busy
station. You can press 
OK to
immediately redial, 
Stop/Clear to cancel 
the redial operation.
Scanner door Open
Door of scanner is 
op

en.
Close it The scanner door is not 
securely latched.
Close the scanner door 
until it locks into place.
Scanner locked 
Scanner locking 
switch

 is locked. 
Release it The scanner module is 
locked.
Unlock the CCD (See 
Front view on page
 1 ). Or turn off the machine 
and on again. If the 
problem persists, call 
for service.
MessageMeaningSuggested solutions
Self Diagnostics
Please Wait... The engine in your 
printer is performing sel
f 
diagnostics.Please wait a few 
minutes.
Send Error
There is a problem 
in
  DNS There is a problem in 
DNS.
Configure the DNS 
setting.
Send Error
There is a problem 
in POP3 There is a problem in 
POP3.Configure the POP3 
setting.
Send Error
There is a problem 
in

 SMTP There is a problem in 
SM

TP.Change to the available 
server.
Send Error
There is a problem 
in
 SMTP 
authentication There is a problem in 
SMT

P authentication.Configure the 
authentication setting.
Send Error
There is a problem 
on the 
 NIC Card There is a problem on 
network interface card.
Turn the power switch 
off and on. If the 
problem persists, call 
for service.
Sensor Failure
[aaa]
Turn off then on There is a problem in the 
se
nsor signal.Turn the machine off 
and turn it on again. If 
the problem persists, 
call for service.
Mail Size Error
Mail exceeds than 
serv
 er support The mail size is larger 
th

an the supported size 
by SMTP server.Divide your mail or 
reduce the resolution.
System error
Error: [aaa]
Turn off then on There is a problem in the 
ma
chine.Turn the machine off 
and turn it on again. If 
the problem persists, 
call for service.
Mail Size Error
One Page is
Too Large Single page data 
exceed
s the configured 
mail size.Reduce the resolution 
and try again.
Too many Faxes
Too may faxes are 
rece
 ived. Print or 
remove job Too many faxes are 
r

eceived.Print or remove 
received fax.
Too many Faxes
Too may faxes are 
q
 ueued. Wait or 
remove job Too many faxes are 
queu

ed to be sent.Cancel reserved fax in 
priority fax feature.
TR belt Not installed
Transfer belt unit is 
n
ot installed.
Install it The transfer belt is not 
installe

d.Install a 
Samsung-genuine 
transfer belt.
TR. belt Not 
compatible
Transfer belt unit is 
no
t compatible.
Check guide The transfer belt of the 
m

achine is not for your 
machine.Install the a 
Samsung-genuine part 
designed for your 
machine.
Transfer belt is low
Transfer belt unit 
wi
 ll be worn.
Order new one The life of the transfer 
belt will

 expired soon. Order a transfer belt 
(See 
Available 
accessories on 
page  2
).
MessageMeaningSuggested solutions
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							Troubleshooting_ 12
Solving other problems
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem is 
corrected. If the problem persists, call for service.
Power problems
 Click this link to open an animation about power problems.
Replace TR. Belt
Replace with new 
Transfer belt unit
The life of the transfer 
belt has expired.Replace the transfer 
belt with a new one.
Install a 
Samsung-genuine 
transfer belt.
Tray[yyy] cassette 
Out
Tray[yyy] cassette 
is pulled out.
Insert it properly
The tray is not properly 
closed.To close the tray, lower 
the rear edge, align it 
with the slot, and slide it 
into the printer.
Tray[yyy] has a 
problem
Communication 
problem occurred 
with tray[yyy]
The machine cannot 
communicate with the 
optional tray .Reinstall the optional 
tray. If the problem 
persists, call for service. 
Tray[yyy] Not 
Installed
Tray[yyy] is not 
installed. Install it
The optional tray is not 
installed.Reinstall the optional 
tray. If the problem 
persists, call for service. 
Tray2 has a problem
Communication 
problem occurred 
with Tray2
The machine cannot 
communicate with the 
optional tray 2.Check the cable 
connecting the machine 
and the optional tray 2. 
If the problem persists, 
call for service.
Tray2 Not installed
Tray2 is not 
installed. Install it
The optional tray2 is not 
installed.Install the optional tray 
2. If the optional tray 2 is 
installed, check the 
cable connecting the 
machine and the 
optional tray 2. If the 
problem persists, call 
for service. 
Updating Data
Please Wait...
•The machine is 
updating data.
•This message can 
also appear when 
printing on paper 
smaller than A4, such 
as envelope or B5. In 
this case, the machine 
is adjusting the 
settings for best print 
results. 
Wait a few minutes.
MessageMeaningSuggested solutions
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							ConditionSuggested solutions
The machine is 
not receiving 
power; 
or the printer 
c
able connection 
between the 
computer and the 
machine is not 
connected 
properly. •
Plu
g in the power cord and then press the power 
switch to turn the machine on. 
Or press  (power) on the control panel.
•Disconnect the machine printer cable and 
reconnect it.
-Fo
r Local USB
-For Network Printing  
Troubleshooting_ 13
Paper feeding problems
ConditionSuggested solutions
Paper jams during 
printing. Clear the paper jam (See 
Clearing paper jams 
on page  3
).
Paper sticks 
together. •
Check the maximum paper capacity of the 
tray (See  Print media specifications on 
page  3 ).
• Make
 sure that you are using the correct type 
of paper (See  Print media specifications on 
page  3 ).
• Re
move paper from the tray and flex or fan 
the paper.
•Humid conditions may cause some paper to 
stick together, install paper from a fresh ream.
Multiple sheets of 
paper do not feed.Different types of paper may be stacked in the 
tray. Load paper of only one type, size, and 
weight.
Paper does not feed 
into the machine. •
Remove any obstructions from inside the 
machine.
• Pa
per has not been loaded correctly. Remove 
paper from the tray and reload it correctly.
• T
here is too much paper in the tray. Remove 
excess paper from the tray.
• T
he paper is too thick. Use only paper that 
meets the specifications required by the 
machine (See  Print media specifications on 
page  3 ).
• If an original does not feed into the machine, 
the document feeder rubber pad may require 
to be replaced. Contact a service 
representative.
The paper keeps 
jamming. •
There is too much paper in the tray. Remove 
excess paper from the tray. If you are printing 
on special materials, use the multi-purpose 
tray.
• An
 incorrect type of paper is being used. Use 
only paper that meets the specifications 
required by the machine (See  Print media 
specifications on page  3 ).
• T
here may be debris inside the machine. 
Open the front door and remove any debris.
•If an original does not feed into the machine, 
the document feeder rubber pad may need to 
be replaced. Contact a  service representative.
Envelopes skew or 
fail to feed correctly. Ensure that the paper guides are against both 
si
des of the envelopes.
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							Troubleshooting_ 14
Printing problemsConditionPossible causeSuggested solutions
The machine 
does not print.The machine is not 
receiving power.Check the power cord 
connections. Check both 
power switches and the 
power source.
The machine is not 
selected from the 
available printers 
list.Select this printers “Name” 
from the available printers 
drop-down list in the 
application you are printing 
from
Check the machine for the following:
•The front door is not closed. Close the front 
door.
•Paper is jammed. Clear the paper jam (See 
Clearing paper jams on page 3).
•No paper is loaded. Load paper (See Loading paper in the tray on page 3).
•The toner cartridge is not installed. Install the 
toner cartridge.
If a system error occurs, contact your service 
representative.
The connection 
printer cable 
between the 
computer and the 
machine is not 
connected properly.Disconnect the machine 
printer cable and reconnect 
it.
The connection 
printer cable 
between the 
computer and the 
machine is 
defective.If possible, attach the printer 
cable to another computer 
that is working properly and 
print a job. You can also try 
using a different machine 
printer cable.
The port setting is 
incorrect.Check the Windows printer 
settings to make sure that 
the print job is sent to the 
correct port. If the computer 
has more than one port, 
make sure that the machine 
is attached to the correct 
one.
The machine may 
be configured 
incorrectly. Check the Printing 
Preferences to ensure that 
all of the print settings are 
correct (See 
Opening 
printing preferences on 
page 2).
The printer driver 
may be incorrectly 
installed.Repair the machine software 
(See 
Installing USB 
connected machine’s driver on page 3).
The machine is 
malfunctioning.Check the display message 
on the control panel to see if 
the machine is indicating a 
system error. Contact a 
service representative.
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							Troubleshooting_ 15
The document size 
is so big that the 
hard disk space of 
the computer is 
insufficient to 
access the print job.Make available more hard 
disk space and print the 
document again.
The machine 
selects print 
materials from 
the wrong paper 
source.The paper option 
that was selected in 
the Printing 
Preferences may 
be incorrect.For many software 
applications, the paper 
source selection is found 
under the Paper tab within 
the Printing Preferences. 
Select the correct paper 
source. See the printer 
driver help screen (See 
Opening printing 
preferences on page 2).
A print job is 
extremely slow.The job may be 
very complex.Reduce the complexity of 
the page or try adjusting the 
print quality settings.
Half the page is 
blank.The page 
orientation setting 
may be incorrect.Change the page orientation 
in your application. See the 
printer driver help screen.
The paper size and 
the paper size 
settings do not 
match.Ensure that the paper size in 
the printer driver settings 
matches the paper in the 
tray.
Or, ensure that the paper 
size in the printer driver 
settings matches the paper 
selection in the software 
application settings you use.
ConditionPossible causeSuggested solutions
The machine 
prints, but the 
text is wrong, 
garbled, or 
incomplete.The machine cable 
is loose or 
defective.Disconnect the machine 
printer cable and reconnect. 
Try a print job that you have 
already printed successfully. 
If possible, attach the printer 
cable and the machine to 
another computer that you 
know works ensure print 
driver is installed and try a 
print job. Finally, try a new 
machine printer cable.
The wrong printer 
driver was selected.Check the application’s 
printer selection menu to 
ensure that your machine is 
selected.
The software 
application is 
malfunctioning.Try printing a job from 
another application.
The operating 
system is 
malfunctioning.Exit Windows and reboot the 
computer. Turn the machine 
off and back on again.
If you are in a DOS 
environment, the 
font setting for your 
machine may be 
set incorrectly.Change the language 
setting (See 
Changing the display language on 
page 1).
Printer driver 
corrupted.Reinstall printer drvier.
Pages print, but 
they are blank.The toner cartridge 
is defective or out of 
toner.Redistribute the toner, if 
necessary. 
If necessary, replace the 
toner cartridge.
The file may have 
blank pages.Check the file to ensure that 
it does not contain blank 
pages.
Some parts, such 
as the controller or 
the board, may be 
defective.Contact a service 
representative.
The machine 
does not print 
PDF files 
correctly. Some 
parts of graphics, 
text, or 
illustrations are 
missing.Incompatibility 
between the PDF 
file and the Acrobat 
products.Printing the PDF file as an 
image may enable the file to 
print. Turn on Print As 
Image from the Acrobat 
printing options. 
 It will take longer to 
print when you print a 
PDF file as an image.
ConditionPossible causeSuggested solutions
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