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Ricoh Mp C306 User Guide

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Page 151

When You Have Problems Operating the
MachineProblemCauseSolutionWhen the machine is turned
on, the only icon that
appears on the home screen
is the [Copier] icon.Functions other than the
copier function are not yet
ready.Wait a little longer.The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they...

Page 152

ProblemCauseSolutionAn error message is still
displayed, even if misfed
paper is removed.Paper is still jammed in the
tray.Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.An error message is still
displayed, even if the
indicated cover is closed.One or more of the covers
that are not indicated are
still open.Close all the covers of the machine.Images are printed on the
reverse...

Page 153

ProblemCauseSolutionMisfeeds occur frequently.The tray's side or end fences
may not be set properly.• Remove the misfed paper. For details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Check that the side or end fences are set properly. Also, check that
the side fences are locked. For
details about setting the side and
end fences, see "Changing the
Paper Size", Paper Specifications
and Adding Paper.Misfeeds occur frequently.Copy paper size setting is
not...

Page 154

ProblemCauseSolutionWhen printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.The envelopes are curled.Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and...

Page 155

ProblemCauseSolutionCannot use Web Image
Monitor to print documents
stored in Document Server.When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.• For details about specifying print volume limits, see Security Guide.
• To view the status of a print job, see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job...

Page 156

Messages Displayed When You Use the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 134"Recommended Paper Sizes and Types".
MessageCauseSolution"Cannot delete the folder
because it contains files with
passwords. Delete the files
with passwords, or please
contact the file
administrator."The folder cannot be deleted
because it contains...

Page 157

MessageCauseSolution"Maximum number of sets is
n."
("n" is replaced by a
variable.)The number of copies
exceeds the maximum copy
quantity.You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/ Document
Server."Memory is full. nn originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining...

Page 158

Messages Displayed When You Use the
Facsimile FunctionMessageCauseSolution"Cannot find the specified
path. Please check the
settings."The name of the computer or
folder entered as the
destination is wrong.Check that the computer name and the
folder name for the destination are
correct."Error occurred, and
transmission was
cancelled."• Original jammed during Immediate Transmission.
• A problem occurred in the machine, or noise
occurred on the
telephone line.Press [Exit], and then send the...

Page 159

MessageCauseSolution"Some page(s) are near
blank."The first page of the
document is almost blank.The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax.
• Settings that can be confirmed in System Settings or Fax Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web
Image Monitor, see...

Page 160

MessageCauseSolution"Check whether there are
any network problems."
[13-17]User name registration is
refused by SIP server.• Correct that the correct SIP Server IP Address and SIP User Name
are listed in [SIP Settings] of [Fax
Features]. For details about SIP
Settings, see "Initial Settings", Fax.
• For details about network problems, contact your
administrator."Check whether there are
any network problems."
[13-18]Cannot access SIP server.• Check that the correct SIP Server IP...
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