Ricoh Mp C306 User Guide
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When You Have Problems Operating the MachineProblemCauseSolutionWhen the machine is turned on, the only icon that appears on the home screen is the [Copier] icon.Functions other than the copier function are not yet ready.Wait a little longer.The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing.Functions other than the copier function are not yet ready. Time required varies by function. Functions appear in the User Tools menu when they...
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ProblemCauseSolutionAn error message is still displayed, even if misfed paper is removed.Paper is still jammed in the tray.Remove the jammed paper by following the procedures displayed on the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting.An error message is still displayed, even if the indicated cover is closed.One or more of the covers that are not indicated are still open.Close all the covers of the machine.Images are printed on the reverse...
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ProblemCauseSolutionMisfeeds occur frequently.The tray's side or end fences may not be set properly.• Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly. Also, check that the side fences are locked. For details about setting the side and end fences, see "Changing the Paper Size", Paper Specifications and Adding Paper.Misfeeds occur frequently.Copy paper size setting is not...
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ProblemCauseSolutionWhen printing to envelopes, the envelopes may be fed in together, or the envelopes may not be fed.The envelopes are curled.Make sure you fully flatten curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them individually. For details about how to load envelopes, see "Envelopes", Paper Specifications and...
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ProblemCauseSolutionCannot use Web Image Monitor to print documents stored in Document Server.When print volume limits are specified, users cannot print beyond their print volume limit. Print jobs selected by users who have reached their print volume limits will be canceled.• For details about specifying print volume limits, see Security Guide. • To view the status of a print job, see [Print Job History]. In Web Image Monitor, click [Job] on the [Status/Information] menu. And then click [Print Job...
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Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 134"Recommended Paper Sizes and Types". MessageCauseSolution"Cannot delete the folder because it contains files with passwords. Delete the files with passwords, or please contact the file administrator."The folder cannot be deleted because it contains...
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MessageCauseSolution"Maximum number of sets is n." ("n" is replaced by a variable.)The number of copies exceeds the maximum copy quantity.You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server."Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals. Do not remove remaining...
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Messages Displayed When You Use the Facsimile FunctionMessageCauseSolution"Cannot find the specified path. Please check the settings."The name of the computer or folder entered as the destination is wrong.Check that the computer name and the folder name for the destination are correct."Error occurred, and transmission was cancelled."• Original jammed during Immediate Transmission. • A problem occurred in the machine, or noise occurred on the telephone line.Press [Exit], and then send the...
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MessageCauseSolution"Some page(s) are near blank."The first page of the document is almost blank.The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax. • Settings that can be confirmed in System Settings or Fax Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see...
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MessageCauseSolution"Check whether there are any network problems." [13-17]User name registration is refused by SIP server.• Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Fax Features]. For details about SIP Settings, see "Initial Settings", Fax. • For details about network problems, contact your administrator."Check whether there are any network problems." [13-18]Cannot access SIP server.• Check that the correct SIP Server IP...