Ricoh Mp C306 User Guide

MessageCauseSolution"Check whether there are
any network problems."
[13-26]The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.• Check that the correct IP address is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings.
• For details about network problems, contact your
administrator."Check whether there are...

MessageCauseSolution"Check whether there are
any network problems."
[14-09]E-mail transmission was
rejected by SMTP
authentication, POP before
SMTP authentication, or login
authentication of the
computer in which the folder
for transfer is specified.• Check that User Name and Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
• POP before SMTP
• Fax Email Account
For details about these settings,
see "File Transfer", Connecting the...

MessageCauseSolution"Check whether there are
any network problems."
[15-01]No POP3/IMAP4 server
address is registered.• Check that the correct Server Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network problems, contact your
administrator."Check whether there are
any network problems."
[15-02]Cannot log in to the POP3/...

MessageCauseSolution"Check whether there are
any network problems."
[15-11]Cannot find the DNS server
or POP3/IMAP4 server.• Check that the following settings in [System Settings] are listed
correctly.
• IP address of the DNS Server
• the server name or IP address of the POP3/
IMAP4 server
• the port number of the POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check...

MessageCauseSolution"Check whether there are
any network problems."
[16-00]• An IP address has not been registered for the
main machine.
• A network is not connected properly.• Check that the correct IP addressis specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
administrator.
• For details about network problems, contact your
administrator.
• Settings that can be confirmed in System Settings or Fax Features on the control panel can...

MessageCauseSolution"Authentication with remote
machine failed. Check
remote machine's auth.
settings."The user does not have
permission to use the function
on the main machine.For details about how to set
permissions, see Security Guide."Connection with the remote
machine has failed. Check
the remote machine status."A network error occurred
while you were using the
remote fax function.• Check that the main machine supports the remote fax function.
• Check that the main machine is...

MessageCauseSolution"Connection with the remote
machine has failed. There is
a problem with the remote
machine structure. Contact
the administrator."The settings or machine
configurations for using the
remote fax function to
connect to the main machine
are incorrect.For details about the settings and
machine configurations for using the
remote fax function to connect to a
main machine, contact your
administrator."Transfer error has occured.
Check the status of the
remote machine."A...

Messages Displayed When You Use the Printer
Function
This section describes the principal messages that appear on the display panel, error logs or reports. If
other messages appear, follow their instructions.
Messages Displayed on the Control Panel When You Use the Printer Function
• Before turning off the power, see page 52 "Turning On/Off the Power".
MessageCauseSolution"Hardware Problem:
Ethernet"An error has occurred in the
Ethernet interface.Turn off the power, and then back on...

MessageCauseSolution"Hardware Problem:
Wireless Card"
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)• The Bluetooth interface unit was connected while
the machine was turned
on.
• The Bluetooth interface unit was removed while
the machine was turned
on.Turn off the power, and then confirm
the Bluetooth interface unit is inserted
correctly. And then, turn on the
power again. If the message
appears again, contact your service...

MessageCauseSolution"Paper type of n is
mismatched. Select another
tray from the following and
press [Continue]. Paper
type can also be changed
in User Tools."
(A tray name is placed at
n.)The type of the paper in the tray
does not match the paper type
specified in the printer driver.Select a tray containing paper that is
the same type as the specified paper
type."Parallel I/F board has a
problem."An error has occurred in the
IEEE 1284 interface board.Turn off the power, and then back on...