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Ricoh Mp C306 User Guide

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Page 191

MessageCauseSolution"Clear Misfeed(s) in ADF."A paper misfeed has
occurred inside the ADF.• Remove the jammed originals, and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace the jammed originals.
• Check whether the originals are suitable to be scanned by the
machine."Error has occurred in the
scanner driver."An error has occurred in the
driver.• Check whether the network cable is connected...

Page 192

MessageCauseSolution"Insufficient memory. Reduce
the scanning area."Scanner memory is
insufficient.• Reset the scan size.
• Lower the resolution.
• Set with no compression. For details about the settings, see
TWAIN driver Help.
The problem may be due to the
following:
• Scanning cannot be performed if large values are set for brightness
when halftone or high resolution is
used. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size",...

Page 193

MessageCauseSolution"Scanner is in use for other
function. Please wait."A function of the machine
other than the Scanner
function is being used such
as the Copier function.• Wait for a while, and then connect to the network again.
• Cancel the job that is being processed. Press [Stop]. Follow
the instructions in the message that
appears and exit the function that
is running."Scanner is not available on
the specified device."The TWAIN scanner function
cannot be used on this
machine.Contact...

Page 194

MessageCauseSolution"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)The machine is not
connected to the network
correctly.• Check that the previously used scanner is connected to the
network correctly.
• Cancel the personal firewall of the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet to make sure SNMPv1 or
SNMPv2 is set as the...

Page 195

MessageCauseSolution"Scanner is not available.
Check the scanner
connection status."Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.• Check whether the machine's host name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set "LLMNR" of...

Page 196

When Other Messages AppearMessageCauseSolution"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)• The wireless LAN board was not inserted
when the machine was
turned on.
• The wireless LAN board was pulled out
after the machine was
turned on.
The settings are not updated
although the unit is detected.Turn off the power, and then check the...

Page 197

MessageCauseSolution"Internal cooling fan is
active."Large print runs will cause
the machine's interior to heat
up, triggering the cooling
fan.The fan will emit noise, but this is
normal and the machine will be
operable while the fan is running.
The amount of paper that can be
printed and the total operation time
until the fan starts running depends on
the temperature of the location at
which the machine is installed."Self checking..."The machine is performing
image adjustment...

Page 198

When the Address Book Is UpdatedMessageCauseSolution"Updating the destination list
has failed. Try again?"A network error has
occurred.• Check whether the server is connected.
• Antivirus programs and firewalls can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software, add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent...

Page 199

When Data Cannot Be Sent Due to a Problem with the DestinationMessageCauseSolution"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"The specified group contains
either an e-mail destination
and/or folder destination
that is not supported by the
specified transmission
method.In the message that appears at each
transmission, press [Select]."SMTP authentication email
address and administrator
email address mismatch."The SMTP authentication e-
mail...

Page 200

MessageCauseSolution"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)The device certificate (S/
MIME) has expired.A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide."XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and...
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