Panasonic Uf 6950 Operating Instructions Manual
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111 Network Scanner Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. Turn ON the Power Switch (Machine and PC).Input the Network Address (Machine and your PC). OIP and Subnet Mask IP:192.168.0.1 (Machine) 192.168.0.2 (your PC) Subnet Mask:255.255.255.0 (Machine and your PC) OHow to input the network address: For your Machine : See page 30 For your PC : See below 34 5 For more detailed information, refer to Windows OS operating instructions manual. For Windows 2000 9 1 4 5 67Right click My Network Places, and select Properties.2Right click Local Area Connection, and select Properties. 3Select Internet Protocol (TCP/ IP). Click Properties. Click OK. 4 7 5Select Use the following IP address then, Input IP Address, and the Subnet Mask. Click OK. 6 For Windows XP 1Open the Control Panel. 3 2 2Select Switch to Classic View, if using the Category View Mode. Select Network Connections. 3 4 4Right click Local Area Connection Enabled ........, and select Properties. 5Select Internet Protocol (TCP/ IP). Click Properties. Click CLOSE. OK will be changed to CLOSE. 6 5 6 7Select Use the following IP address then, Input IP Address, and the Subnet Mask. 8 7 8 5 9Click OK. 3
112 Problem Solving Troubleshooting If You Have Any of These Problems ModeSymptomPossible Cause / ActionPage During TransmissionDocument doesnt feed/multiple feed1. Check that your document is free of staples and paper clips, and that it is not greasy or torn. 2. Check that your document is the right type to send through an ADF by consulting. For more details see Operating Instructions (For Facsimile and Copy Functions) 3. Check that the document is loaded properly.--- Does not stampCheck Fax Parameter No. 4, and No. 28 settings.84 85 Stamp too lightReplace stamp, or refill ink. (See Operating Instructions (For Facsimile and Copy Functions)) --- Transmitted Document QualityVertical lines on the transmitted documentCheck own copy quality. If copy is OK, your machine has no problem, report to the receiving party that they have a problem. If copy is NG, clean the Document Scanning Area.--- Transmitted document is blank During ReceptionNo recording paperReplenish the recording paper.--- Recording paper misfedRemove the misfed paper. (See Operating Instructions (For Facsimile and Copy Functions)) --- Recording paper doesnt feed into machineMake sure that there is paper in the Paper Cassette. Follow the instructions for loading paper.--- Recording paper doesnt eject after printingCheck to see if the recording paper is jammed inside of the machine.--- Out of tonerReplace the Toner Cartridge.--- No Machine OperationNo machine operationTo reset the machine, turn Off the Power Switch for a few seconds then turn it On again.16
113 Problem Solving Information Code When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Info. CodeMeaningPossible ActionPage 030Document is misfeeding.1. Reload the document properly. 2. Remove the document jam. 3. Adjust Original Guide.-- 031Document is too long, or jammed. Document length exceeds 39.4 inches (1 meter) in Normal, and Fine mode only. The length limitation for Super Fine and 600 dpi mode, is subject to the available Memory size. 600 dpi (Max. Length is 24 inches (600 mm)) 1. Reload the document properly. 2. Remove the document jam. 3. Use proper size document(s).-- 061ADF Cover is open.Close the ADF Cover.-- 212Communication error occurred while receiving or transmitting.Check with the other party.-- 400During initial handshake, receiving station did not respond, or communication error occurred.1. Check with the other party. 2. Reload the document, and send again.-- 402During initial handshake, communication error occurred.Reload the document, and send again.-- 403No polling capability at the remote side.Ask remote side to set POLLED=ON.-- 404/405During initial handshake, communication error occurred.Reload the document, and send again.-- 407No confirmation from the receiving station for the previous page sent.Wait a few minutes, and send again.-- 408/409Remote side confirmation of previous page is illegible.Wait a few minutes, and send again.-- 410Communication aborted by the transmitting side.Check with the other party.-- 411Polling password does not match.Check the polling password.-- 412No data from the transmitting side.Check with the other party.-- 414Polling password does not match.Check the polling password.-- 415Polling transmission error.Check the polling password.-- 416/417Received data has too many errors.Check with the other party.-- 420/421Machine goes to receiving mode, but receives no command from the transmitting side.1. Remote side misdial. 2. Check with the other party.-- 427Interface is incompatible.Check with the other party.-- 434Communication error occurred while receiving, or transmitting.Check with the other party.-- 459Communication error occurred while receiving.Check with the other party.-- 436/490Received data has too many errors.Check with the other party.-- 494Communication error occurred while receiving.Check with the other party.-- 495Telephone line disconnected.Check with the other party.-- 501/502/ 503/504Communication error occurred using the internal V.34 Modem.Check with the other party.-- 505Polling trasnmission error.1. Check with the other party. 2. Check the polling setting.-- Continued on the next page...
114 Problem Solving Information Code 540/541/ 542/543Communication error occurred while transmitting.1. Reload the document, and send again. 2. Check with the other party.-- 550Telephone line disconnected.Check with the other party.-- 554/555Communication error occurred while receiving.Check with the other party.-- 580Sub-address transmission to a machine that has no Sub-address function.Check the remote station.-- 581Sub-address Password transmission to a machine that has no Password Sub-address function.Check the remote station.-- 623No document loaded on the ADF.Reload the document, and send again.-- 630Redial was not successful due to a busy line.Reload the document, and send again.-- 634Redial was not successful due to no response from the called station or wrong number dialed. Note:If busy tone was not detected, the machine will only redial once. Check the telephone number, and send again.-- 638Power failure occurred during the communication.Check the power cord, and plug.-- 712Incorrect Email Address.Check the email address, and send again. Check the IP Address of the SMTP Server with the Network Administrator. -- 714Cannot Log on to the LAN.Check the 10Base-T/100Base-TX cable connection. An unexpected LAN problem occurred. Contact the Network Administrator.-- 715TCP/IP connection timed out.Check the Internet Fax Parameter settings. Verify the IP Address, Default Gateway IP Address, SMTP Server IP Address.-- 716Cannot logon to the designated SMTP Server.Check the SMTP Server IP Address setting. Contact the Network Administrator.-- 717Incomplete SMTP Protocol transmission. SMTP Server’s hard disk may be full.SMTP Server is defective. Contact the Network Administrator. -- 719Received data via LAN is in a format that is not supported.Ask the originator to resend with a supported file attachment format: * In a TIFF format. * Image data equivalent to recording paper size. -- 720Cannot connect to the POP Server (Incorrect POP Server IP Address) POP Server is down.Check the POP Server IP Address. Contact the Network Administrator. -- 721Cannot connect to the POP Server. (User Name or Password error)Check the POP User Name and Password, or the APOP settings. Contact the Network Administrator. -- 722Failed to obtain IP address from the DHCP Server.Check the 10Base-T/100Base-TX cable connection. Confirm that the Internet Parameter, and the DHCP Server are correctly configured before turning On, or turning Off the power. Contact the Network Administrator. 16 Info. CodeMeaning Possible Action Page
115 Information Code Problem Solving NOTE1. After identifying the problem, and taking the recommended action, if the information Codes keep reoccuring, or Information Codes that appear on your machine are not listed above, please contact your local Panasonic Authorized Dealer. For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Facsimile and Copy Functions). 725DNS Server connection timed out. DNS Server is down.Check the DNS Server IP Address. Contact the Network Administrator. -- 726Received an error response from the DNS Server.Check the POP Server Name. Check the SMTP Server Name. -- 728The document was sent to the Internet Fax in an incompatible file format (PDF). TIFF file format is required for Internet Fax. Note:PDF file format is only used when using the Scan-to-Email feature. Change the Fax Parameter No. 177 (XMT File Type) to TIFF.89 729Failed to authenticate (SMTP Authenticaton) when connecting with the SMTP Server.Check the SMTP Authentication. User Name and Password. Contact the Network Administrator. 28 89 730Cannot retrieve the Journal nor program list for the Internet Parameters and the Auto Dialer via email from a PC.Check that the Fax Parameter No. 158 (PC Remote Update) is set to Va l i d.88 731The dialer buffer for manual dialing was full (50 stations) when the Relay Transmission Request was received.Request the originator to resend the Relay Transmission Request after the reserved communication is finished.-- 800/814/ 816/825Machine was requested to relay a document or Confidential Communication from non-compatible systems.Check with the other party.-- 870Memory overflow occurred while storing documents into memory for transmissions.1. Transmit documents without storing them into memory first. Use Direct Transmission when using G3 Fax Communication. 2. Install Optional Memory (SD Memory Card). -- Info. CodeMeaning Possible Action Page
116 Problem Solving Error Message QError Message Sent to the Sender Error messages that are emailed from your machine to the original sender during remote programming of the Auto Dialer via email. Email ABBR Programming Errors Error MessagePossible Cause / Action 1554 Data Transfer Error (broken Header)The header or sub header decoding is being processed while the message finished, try again. 2554 Data Transfer Error (broken Data)Multiple contents are present and being processed while the message finished, try again. 3554 Data Transfer Error (FAX module)Data transfer error occurred in the FAX module while communicating with the LAN module, try again. 4554 MIME attachment not supported (message/file) MIME attachment is not supported during this operation, resend using plain text in the message body only. 5554 MIME format not supportedMIME file type is not supported, resend using plain text in the message body only. 6554 G3 Relay permission deniedThe requested domain for Relayed Transmission is not registered. 7554 Relay Address unknownThe telephone number of end receiving station for the Relayed Transmission is unknown. 8554 Memory Full (FAX module)FAX Memory is full, try again later. 9554 Data Transfer ErrorOther errors not listed above, try again later.
117 Error Message Problem Solving QInternet Fax Return Receipt Error Messages Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Auto Dialer via Email fails. Error MessagePossible Cause / Action 1Format Error : The block termination command @end is missing in the @command block, add the @end command and try again. 2Format Error : The block start command @begin is missing in the @begin block, add the @begin command and try again. 3Format Error : The block termination command @end is missing in the @begin block, add the @end command and try again. 4Format Error : The block termination command @end is missing in the @system block, add the @end command and try again. 5Format Error : The block termination command @end is missing in the @sender block, add the @end command and try again. 6Format Error :The block termination command @end is missing in the @select- domain or @relay-domain block, add the @end command and try again. 7Format Error : The block termination command @end is missing in the @program block, add the @end command and try again. 8Format Error : The system block start command @system is missing in the @system block, add the @system command and try again. 9Permission denied : Try again later when the machine is not busy. 10Permission denied : Correct the password and try again. 11Permission denied : Set the PC Remote Update parameter to Valid. (See page 88) 12Format Error : The format of the Entry is incorrect / incomplete or the data string for each station is not defined within a single line. 13Warning : The format of the Entry is incorrect or the number of characters entered, exceed the maximum allowed in the field. Correct it and try again. 14Warning : Field limit exceededThe maximum number of Station Name, Domain Name, Sender Name, Program Name, etc. were exceeded.
118 Appendix Specifications For Email (Internet Fax) Network Scanner (Standard) Standard Compliance10BASE-T Ethernet (IEEE 802.3), 100BASE-TX Fast Ethernet (IEEE802.3u) Connector Interfaces10/100 BASE-TX port: RJ-45 CompatibilityIETF RFC 3965, ITU-T T.37 Communication ProtocolTCP/IP, SMTP, POP3, MIME File FormatTIFF [IETF RFC 3949 Profile S, F, J] PDF (Transmission only) Email Receiving WidthMaximum: Letter/A4 size Scanning Type:Contact Image Sensor Resolution (dpi):Standard: 150 dpi Fine: 300 dpi Super-Fine: 600 dpi Max Scanning Area (ADF):8.5 x 14 inches (216 x 356 mm) Duplex Scan:No Compression Format:MH, MR, MMR, JBIG File Format:Multi page TIFF, PDF Send to Station (PC):Yes (Single Address only) Send to Station (FTP):Yes (Single Address only) Send to Station (Printer):Not Available Pop up Notification:Ye s Protocol:LPR, TCP/IP Applicable OS:Windows 98 / Me / NT 4.0 / 2000 / XP
119Appendix Appendix Glossary 10BASE-T/100BASE-TXAn Ethernet standard for cable. The 10/100 refers to its 10/100 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair. The cable uses two pairs of unshielded twisted wires. ADF (Automatic Document Feeder)The mechanism that delivers a stack of document pages to the scanner one page at a time. Character IDA programmed proprietary code name that allows up to 16 alphanumeric characters identifying your machine. Character KeysThe keys that are used to enter letters and symbols for various programming functions. ClientClients are computers that run software programs used to contact and obtain data from Server software program on another computer, often across a great distance. Coding SchemeThe data compression method used by facsimile machines. Your machine utilizes Modified Huffman (MH), Modified Read (MR), Modified Modified Read (MMR) and Joint Bi-level Image Experts Group (JBIG) coding schemes. Comm. JournalRefers to either the Communication Journal (Comm. Journal), or Relay Transmission Report. ContrastSignifies the scanning sensitivity in terms of lightness and darkness of your original transmitting pages. Default Gateway IP AddressThis is your Gateways Address, it is used by other Networks to determine which route to take when communicating with your machine. Delivery NoticeDelivery Notice is a Message Disposition Notification (MDN) request initiated by the sending Internet Fax to the destination Internet Fax. The receiving Internet Fax replies with a delivery processing confirmation after the message (email) was read. Department CodeThis operation require the user to input a preset 8-digit Department Code before transmission. The Department Name of selected Department Code is printed on the Header of each page sent, Cover Sheet, Comm. Journal and Individual Transmission Journal. Direct SMTPAllows Internet Fax machines to communicate directly with each other within the Firewall (Intranet) without going through the Mail Server, thus alleviating the burden on the Mail Server. Directory Search DialingAllows you to dial a full telephone number or email address by searching the stations name entered in the Address Book. Directory SheetThe list that contains the station names that are programmed into your machine. DNS (Domain Name System)The purpose of the DNS is to store records containing domain information, such as Fully Qualified Domain Names (FQDN) and translate them to TCP/IP addresses. Domain NameA unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots. The part on the left is the most specific, and the part on the right is the most general. Continued on the next page...
120 Appendix Glossary Duplex ScanThe ability to scan both sides of 2-sided original(s) for transmission. Email AddressThe address for sending and receiving data by email. It consists of User name, Sub-domain name and Domain name. End Receiving StationIn a relay network, the final station designated to receive the document. EthernetA very common method of networking computers and equipment in a LAN. Ethernet can handle up to 100 Mbps and can be used with almost any kind of computer. Fax Parameter ListThe list that contains the home FAX parameters settings that you have programmed into your machine. FileA task that has been stored into the memory of your machine. Examples are deferred transactions. FunctionThe control panel key that will be utilized to begin an operation or configuration of a feature. Group DialingThe ability to program many and/or email addresses into a single station so that many locations can be dialed in sequence utilizing a single keystroke. Home PageThe page that your Browser displays when it starts up or the main web page for a business, organization, etc. HostAny computer on a network that is a repository for services available to other computers on the network. A Host must have a unique Host Name within a domain. The host is the first (left most) section of the Fully Qualified Domain Name (FQDN). The remainder of the FQDN is the domain and often tells you something about where your machine is located (i.e., at Panasonic). Example: Your machines email address is: [email protected] In the example above fax01 is the host and panasonic.com is the domain. IDA programmable address of up to 20 digits identifying your machine. Image Memory CapacityThis signifies the amount of memory available in your machine capable of storing pages of documents. All page units of measure are based on the ITU-T Image No.1. Index KeysA series of alphabetized keys for easy access to the stations programmed in the Auto Dialer. Information CodeA code that is internally generated by your machine stating a specific operational error or machine failure. Initial Sending StationIn a relay network, the station that is originating the document transmission. InternetThe vast collection of inter-connected networks that all use the TCP/IP protocols. The Internet connects independent networks into a vast global internet. IntranetA private network inside a company or organization that uses the same kinds of software that you would find on the public Internet, but that is only for internal use. IP AddressA unique number used to identify equipment or host computers on the Internet.