Panasonic Uf 585 Users Guide

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TAM Interface
Trouble in
Unattended TAM I/F 
Mode (OUT Mode)Cannot utilize the remote 
turn-on feature of the 
telephone answering 
machine (TAM). The fax 
machine always answers 
after the 8th ring.This feature is not compatible. The fax machine is designed to 
answer after 8 rings if the TAM does not answer.--
Fax machine will not start 
up when the telephone 
answering machine is set 
to give only an outgoing 
message (OGM).TAM that gives outgoing announcement only is not 
compatible. The fax machine will work with a TAM that will 
record Incoming message (ICM).--
A beep...beep sound is 
recorded on the 
telephone answering 
machine.Speak a little slower between each word while recording an 
outgoing message (OGM).--
Fax machine starts up in 
the middle of the outgoing 
message even though the 
caller wants to leave a 
voice message.Make sure the outgoing message (OGM) does not have a 
silent pause longer than 5 seconds.--
Cannot record any 
incoming message (ICM). 
The fax machine always 
starts up at the end of the 
OGM and before the tape 
advances to the end of 
last ICM. (Your TAM only 
uses a single cassette 
tape to give OGM and 
record ICM.)Set Fax Parameter No. 20 (Silent Detection) to Invalid.And, 
instruct the calling party to press   twice on their touch-tone 
phone during the OGM to start up your fax machine remotely.38
Cannot receive from a 
machine that does not 
send CNG signal (a short 
beep tone every 3 
seconds) after dialing.Set Fax Parameter No. 20 (Silent Detection) to Valid.Or, 
Instruct the calling party to press   twice on their touch-
tone phone during the OGM to start up your fax machine 
remotely.38
Cannot retrieve message 
from the answering 
machine remotely, the fax 
machine always star ts up 
after the command code 
is entered.Set Fax Parameter No. 20 (Silent Detection) to Invalid. 38
Cannot receive a fax 
message, but can record 
voice message.Check your outgoing message, if it is too long, the calling fax 
machine may have timed out. Try to shorten your outgoing 
message to less than 15 seconds, or ask the calling party to 
program your telephone number in their fax machine with 3 
pauses and a # at the end. (ex. 5551212 
PAUSE  PAUSE  
PAUSE #)--
TAM Interface
Trouble In
Unattended Fax
Mode (OUT Mode)Fax machine will not start 
to receive with the 
telephone answering 
machine in the
auto-answer mode.Increase the ring count for detection on the telephone 
answering machine.--
Mode Symptom Cause / Action page
Troubleshooting
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Information Codes
When something unusual occurs, the display may show one of the Information Codes  listed below.  These will
help you to identify and correct the problem.
Info. 
CodeMeaning Action Page
001 Recording paper jammed when feeding from the 1st 
cassette.Remove jammed paper. 143
002 Recording paper jammed when feeding from the 2nd 
cassette.Remove jammed paper. 143
007 Recording paper did not completely exit out of 
machine.Remove the Toner Cartridge and remove the 
jammed paper.143
008 Paper cassette is removed while paper is feeding. Remove the jammed paper and close the 
cassette.143
010 No recording paper. Load the recording paper. 18
011 Recording Paper Cassette is not installed properly. Install the Recording Paper Cassette. --
017 Incorrect paper size loaded in the Paper Cassette. Load the Paper Cassette with proper paper 
size (A4, LTR or LGL).20
21
026 The backup battery is getting weak. Replace the battery, otherwise, the clock 
contents may be lost.149
030 Document is misfeeding. 1. Reload the document properly. 
2. Remove the document jam.
3. Adjust ADF.42
144
147
031 Document paper is too long or jammed.
Document length exceeds 78.8 inches (2 meters).1. Reload the document properly.
2. Remove document jam.42
144
041 Out of toner. Replace the Toner Cartridge. 16
043 Toner is getting low.
045 Toner Cartridge is not installed. Install the Toner Cartridge. 16
060 Printer Cover is open. Close the Printer Cover. --
061 ADF Door is open.  Close the ADF Door. --
400 During initial handshake, receiving station did not 
respond or communication error occurred.1. Check with the other party.
2. Reload the document and send again.--
401 Remote station required a Receiving Password to 
receive the document.
Remote station does not have Confidential Mailbox.
Remote station requires the sending unit’s ID Number. 
(Fax Telephone Number)Check the remote station.
Program your ID Number (Fax Telephone 
Number).  (See page 29)--
402 During initial handshake, communication error 
occurred.Reload the document and send again. --
403 No polling capability at the remote side. Ask remote side to set POLLED=ON. --
404/405 During initial handshake, communication error 
occurred.Reload the document and send again. --
Troubleshooting 
						

							141
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective 
Reception mode.Check the password or the telephone number 
in One-Touch or Abbreviated station.99
101
102
407 No confirmation from the receiving station for the 
previous page sent.Wait a few minutes and send again. --
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again. --
410 Communication abor ted by the transmitting side. Check with the other party. --
411 Polling password does not match. Check the polling password. 73
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 73
415 Polling transmission error. Check the polling password. 73
416/417
418/419Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is incompatible. Check with the other party. --
430/434 Communication error occurred while receiving. Check with the other party. --
436/490 Received data has too many errors. Check with the other party. --
456 • Unit received a confidential document or was 
requested to be polled of a confidential document 
under any of the following conditions.
1) Not enough space in memory to receive the 
confidential document.
2) Confidential Mailbox is full.
3) While printing received document.
•Unit was requested to relay a document.
1. Print a File List and check the contents.
2. Wait until unit finishes printing.82
492/493
494Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502 Communication error occurred using the internal V.34 
Modem.Check with the other party. -- Info. 
CodeMeaning Action Page
Troubleshooting
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							142
 (see Note 1)
540/541
542
543/544Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.--
550 Telephone line disconnected. Check with the other party. --
552/553
554/555Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a unit that has no Sub-
address function.Check the remote station. 122
581 Sub-address Password transmission to a unit that has 
no Password Sub-address function.Check the remote station. 122
601 ADF Door was opened during ADF transmission. Close the ADF Door and send again. 144
623 No document loaded on the ADF. Reload the document and send again. --
630 Redial was not successful due to a busy line. Reload the document and send again. --
631 During dialing, 
STOP was pressed. Reload the document and send again. --
634 Redial was not successful due to no response from the 
called station, wrong number dialed or busy tone was 
not detected.
Note: If busy tone is not detected, the machine will 
only redial once.Check the telephone number and send again. --
638 Power failure occurred during the communication. Check the power cord and plug. 22
800 - 816
825Parameter setting for Confidential Network or Relay 
communication is not properly set.Verify your Confidential Network and Relay 
communication parameter settings. 112
870 Memory overflow occurred while storing documents 
into memory for transmission.1. Transmit documents without storing into
memory.
2. Install Optional Memory Card.53
155
1. After identifying the problem and verifying the recommended action, if the information Codes keep reoccuring or for
help on Information Codes that appear on your machine but are not listed above, please contact your local
Panasonic Authorized Dealer.
Info. 
CodeMeaning Action Page
Troubleshooting
Note: 
						

							143
Clearing a Recording Paper Jam
If the recording paper becomes jammed in the machine, the display will show an Information Code 001 or 007.
 (see Note 1)To clear the jam, Info. Code 001
(1) Slide out the Paper Cassette and remove
the Paper Cassette Cover.
(2) Remove the jammed or wrinkled paper and
reload the recording paper into the paper
cassette.
To clear the jam, Info. Code 007
(1) Open the Printer Cover.
(2) Remove the Toner Cartridge.
(3) Remove the jammed paper.
Note :
 1. If at all possible, try removing the
jammed paper from inside of the unit
first (as shown in the upper figure) to
prevent toner that has not been
fused on the paper from rubbing off
and soiling the Fuser Roller.
2. To remove the jammed paper from
the rear of the unit (as shown in the
lower figure), remove the Recording
Paper Tray Assembly first and gently
pull the jammed paper straight out;
taking care not to tear it.
1. The Recording Paper Jam message display is reset only by opening and closing of the Printer Cover.
Troubleshooting
8
Note: 
						

							144
Clearing a Document Jam
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
To clear the jam
1(1) Open the ADF Door.
(2) Remove the jammed document.
Troubleshooting 
						

							145
Cleaning the Document Scanning Area
If the receiving party reports that the received documents were black, or contained black lines, try making a copy
on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably dir ty and
must be cleaned.
To clean the Scanning Area
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft
cloth gauze wet with ethyl alcohol.  Be sure to
use a clean cloth, the scanning area can be
easily scratched.
ADF Door
Scanning Area
Troubleshooting
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							146
Cleaning the Printer Roller
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
To clean the printer roller
 (see Note 1)
1
        
2
The machine will print out 3 Cleaning Charts. Then, return to standby.
3
Load the Cleaning Char ts into the cassette face down.
 (See Note 1)
4
        
5
The Machine will feed out the charts and clean the printer 
roller.
1. If you have installed the optional cassette, load the Cleaning Charts into the upper cassette.
FUNCTION76SET
CLEANING CHARTS
1:PRINT 2:CLEAN
1

HOW TO LOAD THE CLEANING CHARTS
1. REMOVE THE PAPER CASSETTE
 (If multiple cassette configuration, REMOVE THE UPPER PAPER CASSETTE)
2. SET THESE 3 CLEANING CHARTS IN THE CASSETTE FACE DOWN
3. RE-INSTALL THE PAPER CASSETTE
4. PRESS [FUNCTION][7][6][SET][2] TO START CLEANING
5. DISPOSE OF THE CLEANING CHARTS
*** SET THIS END TOWARDS THE FRONT, FACE DOWN ***
* PRINTING *
CLEANING CHARTS
FUNCTION76SET
CLEANING CHARTS
1:PRINT 2:CLEAN
2
* CLEANING * 
PRINTER ROLLER
Troubleshooting
Note: 
						

							147
Adjusting the Automatic Document Feeder (ADF)
If document misfeeding occurs frequently, we suggest you adjust the ADF.
To adjust the ADF,
Slide the Pressure Adjusting Lever to the desired
position depending on the condition.
Position Condition

To prevent no feed trouble
Standard position
To prevent multiple feed trouble
Troubleshooting
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							148
Verification Stamp
The Verification Stamp contains ink.  When the stamp mark appears faded or hard to see, the stamp should be
replaced or refilled with ink.
To  remove the stamp
 (see Note 1)
1Open the ADF Door.
2(1) Remove by pulling the Stamp Assembly
upward.
(2) Remove the Stamp. Replace the stamp
with a new one.
1. Please contact your local Panasonic dealer to purchase a new stamp. See page 156 for order number.
ADF Door
2
Troubleshooting
Note: