Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Subscribers Guide

							Quick Reference 71
Appendix A
Quick Reference 
						

							A1 Subscriber 
72Quick Reference 
A1 Subscriber 
1
ABC2
DEF3
GHI4
JKL5
MNO6
PRS7
TUV8
WXY9
OPER0
#
1   Set Call Transfer Status
2   Set Covering Extensions
3   Set Message Reception Mode
4   Set Incomplete Call Handling
KX-TVS75, KX-TVS100, KX-TVS200
123456
141123
To Enter a Mailbox
From a Remote
Location, Dial:
 #6   +extn. number
Password#
Main Command:
You have     new
messages.
1 Receive message.
2 Deliver message.6 Set Other Features.3 Check Mailbox 
   Distribution.
4 Set Automated 
   Attendant (AA)
   Status.5 Set Up Mailbox 
   Management.
Hang up.
Receive Message:
1   Repeat  Message
1.1Previous Message
2   Next Message
3   Erase Message
4   Send Reply
5   Rewind
6   Fast Forward
7   Transfer Message
8   Scan Messages
0   Help
Deliver Message:
Enter Mailbox Number
1   Record Message
2   Add Another Mailbox
3   Review Mailing List
Check Mailbox Distribution
1   Play Message
1.1Play Previous Message
2   Play Next Message
3   CancelSet Call Transfer Status:
1   Call Blocking
2   Call Screening
3   Intercom Paging
4   Beeper Access
5   All Disable
Incomplete Handling Status
1   Leaving a Message
2   Covering Extension
3   Intercom Paging
4   Beeper Access
5   Operator
6   Return to AA Service 
     Top Menu
Record Personal Greeting
1   No Answer
2   Busy
3   After Hours
Interview Mailbox
Management
1   Record Question
2   Set Answer Length
3   Erase Question
Message Notification
1   Message Waiting Lamp
2   Device Status
3   
Assign Telephone Numbers
External Message Delivery
1   Record message
2   Check Delivery Status
3   Set a Mailing List Set AA Status:
Set Up Mailbox Management:
1   Record Personal Greetings
2   Set Password
3   Enter Owners Name
4   Set Group Distribution List
Set Other Features:
1   Set Interview Mailbox
2   Set Message Waiting
        Notification
3   Set External Delivery
        Message
Service Access CommandsDial the following commands
any time during system prompts 
to get a different mailbox,
extension, or menu.
#1
Dial by
Name#3(#D)
Department
Dial
#6(#M)
Voice Mail
#7(#R)
Restart
(Main Menu)#8(#T)
Transfer to
an Extn.#9(#X)
Exit
Return to
Previous
Menu0
Help 
						

							A2 Message Manager
Quick Reference 
73
A2 Message Manager
1
ABC2
DEF3
GHI4
JKL5
MNO6
PRS7
TUV8
WXY9
OPER0
#
KX-TVS75, KX-TVS100, KX-TVS200
Service Access CommandsDial the following commands
any time during system prompts 
to get a different mailbox,
extension, or menu.
#1
Dial by
Name#3(#D)
Department
Dial
#6(#M)
Voice Mail
#7(#R)
Restart
(Main Menu)#8(#T)
Transfer to
an Extn.#9(#X)
Exit
Return to
Previous
Menu0
Help To Enter a Mailbox:
dial
#6    998
1
1   Repeat  Message
1.1Previous Message
2   Next Message
3   Erase Message
4   Send Reply
5   Rewind
6   Fast Forward
7   Transfer Message
8   Scan Messages
5
1   Record Company Greeting
2   Record Company Name
3   Record Department Dialing Menu
4   Record Custom Service Menu
5   Record Voice Label
6   Modify User Prompt
        #1-your voice-English
        #2-your voice-second language
7   Record Selection Menu
2
1   Change Message Waiting Lamp.
2   Change Device Status.
3   Assign Telephone or Beeper.
3
Set Password
Set Day Operator
Set Night Operator
4
Set Time
Set Date Password # Dial in to the VPS.
Main Command:
You have     new messages.
3   Customize Mailbox.
4   Set Clock.
5   Modify Message.
     Hang up. 1   Transfer General Delivery 
       Messages.
2   Set up Message Waiting 
       Notification. 
						

							A3 System Manager
74Quick Reference 
A3 System Manager
1
ABC2
DEF3
GHI4
JKL5
MNO6
PRS7
TUV8
WXY9
OPER0
#
KX-TVS75, KX-TVS100, KX-TVS200
Service Access CommandsDial the following commands
any time during system prompts 
to get a different mailbox,
extension, or menu.
#1
Dial by
Name#3(#D)
Department
Dial
#6(#M)
Voice Mail
#7(#R)
Restart
(Main Menu)#8(#T)
Transfer to
an Extn.#9(#X)
Exit
Return to
Previous
Menu0
Help To Enter a Mailbox:
dial
#6    999
1
1   Repeat  Message
1.1Previous Message
2   Next Message
3   Erase Message
4   Send Reply
5   Rewind
6   Fast Forward
7   Transfer Message
8   Scan Messages
5
1   System Service Report
2   Disk Usage
3   Port Usage
4   Mailbox Usage
5   Mailbox Parameters
6   Generate Call Accounting
7   Class of Service
8   Fax Call Report
2
1   Broadcast Message
2   Delivery Single Message
6
1   Set Up Mailbox
2   Class of Service
3   Clock
1
1   Assign or edit the mailbox
2   Delete a mailbox
3   Reset a mailbox password
3
Set Password
4
Verify Outgoing Message Password # Dial in to the VPS.
Main Command:
You have     new messages.
3   Customize the mailbox.
4   Check mailbox
     distribution
5   System report
6   Other features 1   Receive messages
2   Deliver messages
     Hang up. 
						

							Glossary75
Glossary
Alternate Extension Group
If you have extensions (for example, modems) that require a special transfer sequence 
(Alternate Extension Transfer Sequence) put them into this group and then set the transfer 
sequence.
Auto Configuration
(Available with DPT Integration only.) The VPS can automatically draw information from 
the KX-TD816, the KX-TD1232, the KX-TD500 or the KX-TD308. This saves time in the 
initial setup.
Auto Forwarding
Allows unretrieved messages to be copied or forwarded to another mailbox.
Automated Attendant
An electronic operator capable of transferring a caller to an extension. 
Call Blocking
Connects the caller to the Incomplete Call Handling Service without ringing the 
subscribers extension.
Call Duration
The maximum time allowed for an external message that is to be delivered by the VPS, 
specified by the subscriber.
Call Screening
Allows subscribers to screen calls; the caller hears the message: Please state your name. 
The VPS records the callers name, then puts the caller on hold to play the name for the 
subscriber who decides whether or not to take the call.
Call Transfer
Transfers a call to the requested destination or to an alternative extension.
Called Party ID
(Sometimes referred to as Follow-On ID) Allows the VPS to dial extra digits to bring the 
caller directly to a specified mailbox, rather than to the General Delivery Mailbox. 
						

							76Glossary
Circular Hunting
A search of all extensions in a hunt group to find an open line. For example, if a hunt group 
includes 241, 242, 243, and 244, if 243 is busy, the system goes to 244, 241, then 242, until 
it finds a free extension.
Covering Extension
This can be a destination for Incomplete Call Handling Service. Also, it can be accessed by 
pressing zero during the playing of a Personal Greeting.
Company Greeting
A short greeting that is played prior to the Custom Service Greeting: Thank you for calling 
(Your Company Name).
Company Greeting Mode 
Determines which greeting is played (day, night, or holiday).
Custom Service Setting 
Allows one-touch access to extensions, other custom service menus, System Group 
Distribution Lists, mail boxes, etc. A greeting can be recorded for each of the 100 menus to 
give verbal directions to the non-subscriber.
Default Setting 
A parameter which was defined for the system at the factory and can be changed through 
system programming; i.e. the System Administrator or the System Manager.
Delayed Ringing 
There are 2 kinds of delayed ringing applications:
(1) The VPS is used as the no-answer destination for the Intercept Routing feature of your 
PBX.
(2) DIL 1:N (CO line to several extensions) terminates on telephones and
VPS ports. To give the telephone users a chance to answer calls, the
VPS lines should be programmed for delayed ringing. Otherwise, the
VPS will answer the calls immediately.
Delivery Time 
The time specified by the subscriber for the VPS to deliver a prerecorded message.
Department Dialling 
A number (1-9) assigned to transfer an outside caller to a specific extension. 
						

							Glossary77
Direct Mailbox Access 
(Available with DPT Integration only.) A subscriber can enter his mailbox directly when he 
calls the VPS from his extension. He does not have to enter any special codes. But his 
password, if established, must be entered.
DPT Integration 
Digital integration between the KX-TD816, the KX-TD1232, the KX-TD500 or the KX-
TD308 and the VPS.
Requires upgraded software in the telephone switch.
DTMF
(Dual Tone Multi Frequency) Commonly referred to as touch tone.
External Call Forwarding 
(Available on the KX-TA624, the KX-TD816, the KX-TD1232, the KX-TD500 and the 
KX-TD308) Forwards calls to an extension that has call forwarding activated to an outside 
phone.
External Delivery Message 
A message intended for automatic delivery to a party outside of the company.
External Message Delivery List
Allows the subscriber to create 2 lists to deliver messages to outside parties. Each list can 
have 8 destinations.
External Message Delivery Redial 
Allows the subscriber, when making an external delivery, to instruct the VPS to make a 
maximum of 9 retries when the line is busy or when there is no answer.
Fast Forward 
Puts the user 4 s ahead in the current message.
Floating Extn. Number 
See Logical Extension.
Follow-On ID 
See Called Party ID. 
						

							78Glossary
General Delivery Mailbox
When the caller does not dial anything (either because he does not want to or he is using a 
rotary telephone), he can be sent to the General Delivery Mailbox.
Periodically (daily is best), the Message Manager should transfer the contents of the 
General Delivery Mailbox to the appropriate destinations.
HELP
One of the utility commands. It lists all utility commands with a brief description of each.
Immediate Reply 
Allows the message receiver to reply to a message without specifying the extension number 
of the sender.
Inband Signaling 
The Follow-On ID (or Caller ID) that integrates the VPS and the telephone switch. Uses 
intercom paths to light message wait light. Does not give high end features such as: 
Intercom Paging, Two-Way Recording, Live Call Screening, etc.
Incomplete Call Handling Service
Calls are considered incomplete when there is no answer or if the line is busy.
The Incomplete Call Handling Service can be set for 6 options:
(1) to record a message from the caller,
(2) transfer the caller to a covering extension,
(3) page the mailbox owner via the PBX,
(4) notify the mailbox owner via beeper,
(5) transfer the caller to the operator, or
(6) let the caller try another extension.
Integration
Required between the VPS and the telephone switch. See Inband signaling and DPT 
Integration.
Intercept Routing No Answer 
When a call is not answered, it can be transferred to another extension, or to the VPS.
(This is a PBX feature.)
Intercom Paging 
(Available with DPT Integration only.) Allows up to 8 different paging groups. An outside 
party can reach a subscriber who is away from his/her telephone using either internal or 
external page groups. 
						

							Glossary79
Interview Service 
A special type of subscriber mailbox enabling the subscriber to record up to 10 questions. 
After the answers are recorded the Message Waiting Lamp is turned on at the subscriber 
telephone. (Good for claims departments, order desks, job applications, etc.)
Keypad 
All touch-tone keys on the telephone.
LCD 
Liquid crystal display.
Live Call Screening 
(Available with DPT Integration only.) The proprietary telephone works like an answering 
machine.
 The subscriber can hear the caller through the speaker phone while the message is being 
recorded.
LOAD
One of the utility commands. It is used to load new or saved data to the VPS from a personal 
computer.
Logical Extension 
(Sometimes referred to as Floating Extension Number or Virtual Extension) Doesnt go to 
an actual telephone extension; used for paging devices, mailboxes without telephones, 
amplifiers connected to paging ports, etc.
Mailbox Capacity (messages)
The number of messages that can be recorded in a subscribers mailbox; should be set 
between 5 and 100 messages by the System Administrator or the System Manager.
Mailbox Capacity (recording time)
The total amount of time for messages in a subscribers mailbox; should be set between 5 
and 100 min. by the System Administrator or the System Manager.
Mailbox Extension 
Normally the same number as the telephone extension number.
Mailbox Management 
Allows a subscriber to alter the setting for personal mailboxes. 
						

							80Glossary
Menu 
A list of choices from which the user can select by using the telephone keypad or the keys 
from a personal computer.
Message Manager 
(Mailbox 998) The person who takes care of the General Delivery Mailbox, records 
company greetings, custom service greetings and changes the original voice prompts. 
Limited system programming capabilities.
Message Retention Time 
The amount of time the system will store a message before deleting the message.
Message Retrieval Order 
The order in which the subscriber retrieves massages: Last In First Out (LIFO) or First In 
First Out (FIFO).
Message Transfer 
Allows a subscriber to reroute a message to another mailbox unless the message was 
marked private. Additional comments can be added to this message.
Message Waiting Lamp 
Light on proprietary telephones that is lit when there are messages in the mailbox.
Message Waiting Notification 
The VPS can notify subscribers and the Message Manager when they have received 
messages (if authorized by the System Administrator or the System Manager). Notification 
methods are: (1) by Message Waiting Lamp, or (2) by external telephone, or (3) by beeper.
Multilingual Selection Menu
This menu is recorded by the Message Manager and allows callers to choose the language 
they want (System, User 1 or User 2 prompts) when they call the VPS.
Non-Subscriber 
A caller to the VPS who does not own a mailbox.
Notification Method 
(See Message Waiting Notification.)
Operator 
Up to 3 destinations can be assigned as operators. This is the extension that receives calls 
when the calling party is on a rotary phone or dials [0].