Panasonic Kx Tva50 Programming Manual
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Page 111
2.4 Service Settings Programming Manual 111 Busy Coverage Mode Specifies how to handle calls when the operator is busy. Default Hold Va l u e R a n g e Hold: Automatically places the caller on hold and the operator is called again. No Answer Coverage: Offers the option specified by the No Answer Coverage Mode to the caller. Call Waiting: Signals the operator when another call is waiting using the Call Waiting feature of PBX. Disconnect Message: Disconnects the caller after playing Thank you for...
Page 112
2.4 Service Settings 112 Programming Manual Va l u e R a n g e 10 s–60 s Feature Manual References 2.2.34 No Answer Coverage Mode Call Hold Mode Call Hold Mode If set to Enable, the VPS gives callers the option of either holding for a specific extension or selecting one of several Incomplete Call Handling Service options. While on hold, the VPS periodically gives callers the choice to either continue to hold or select one of the Incomplete Call Handling Service options. If set to Disable, the VPS...
Page 113
2.4 Service Settings Programming Manual 113 Default 10 s Va l u e R a n g e 1s–30 s Feature Manual References 2.2.23 Hold Redial Cancel Timing Specifies the interval between the voice guidance messages that ask if continuous redials are to be attempted during call holding. Example: To continue holding, press 1. Otherwise, press 2. Default 30 s Va l u e R a n g e 15 s, 30 s, 45 s, 60 s Feature Manual References 2.2.23 Hold Hold Recall Mode Specifies how the VPS handles a call when the call transfer...
Page 114
2.4 Service Settings 114 Programming Manual 3.Click OK. [Edit] 1.Select the desired alternate extension. 2.Click the icon [Edit]. 3.Edit the extension number. 4.Click OK. [Deletion] 1.Select the desired alternate extension. 2.Click the icon [Delete]. 3.Click Ye s. Note The Extension Group List or Logical Extension Numbers cannot be assigned. Default None Va l u e R a n g e Max. 32 extensions (max. 5 digits per extension) Feature Manual References 2.2.1 Alternate Extension Group List All Names If set...
Page 115
2.4 Service Settings Programming Manual 115 Default G.D.M Va l u e R a n g e G.D.M: The caller is transferred to the General Delivery Mailbox. Operator: The caller is transferred to an operator. Mbx: The caller is transferred to the mailbox specified here. Extn: The caller is transferred to the extension specified here. Feature Manual References 2.2.40 Rotary Telephone Service Name Entry Specifies the parameters relating to the Dial by Name feature, which allows to connect themselves with the desired...
Page 116
2.4 Service Settings 116 Programming Manual Default North American Standard Va l u e R a n g e North American Standard, Australasian Standard Feature Manual References 2.2.18 Dialing by Name Name Directory Mode Specifies one of Last Name, First Name, or Both to be used when entering the name. Default Last Va l u e R a n g e Last, First, Both Toll Saver Delayed Answer Time for New Message Specifies the time period before the VPS answers the call when there are new messages. Default 12 Va l u e R a n g...
Page 117
2.4 Service Settings Programming Manual 117 Programming Manual References 2.1.10 Automatic Log-in Feature Manual References 2.3.31 Toll Saver (APT/DPT Integration Only)
Page 118
2.4 Service Settings 118 Programming Manual 2.4.4 Custom Service Allows callers to perform specific functions by pressing dial buttons on their telephones while listening to voice guidance (Custom Service Menu). Custom Services allow callers to connect themselves to an extension, mailbox, Mailbox Group, operator, fax machine, etc., without the assistance of an operator. Custom Service Menu (Press 1 for Sales, press 2 for Service..., etc.) can be recorded by the System Administrator or the Message...
Page 119
2.4 Service Settings Programming Manual 119 The Custom Service Builder is a utility that allows the System Administrator to create Custom Services visually. Each Custom Service and its functions can be edited, arranged using a familiar drag-and-drop interface. The following Custom Service types are available: – Menu & Transfer – Date Control – Time Control –Day Control – Password [Creation] 1.Click the desired Custom Service type under Custom Service Type:. 2.Drop the Custom Service icon, then the...
Page 120
2.4 Service Settings 120 Programming Manual [Edit] Custom Services parameters can be connected to other Custom Services. To connect a parameter to another Custom Service, click and hold the parameters blue handle, drag it to the desired Custom Service, then release the mouse button. You can edit each Custom Service in the following way. [From Custom Service List] 1.Enter the desired Custom Service number under Quick Search:, and click Edit Custom, or double- click the desired Custom Service icon....