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Panasonic Kx Tva50 Programming Manual

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Page 111

2.4 Service Settings
Programming Manual 111
Busy Coverage Mode
Specifies how to handle calls when the operator is busy.
Default
Hold
Va l u e  R a n g e
Hold: Automatically places the caller on hold and the operator is called again.
No Answer Coverage: Offers the option specified by the No Answer Coverage Mode to the caller.
Call Waiting: Signals the operator when another call is waiting using the Call Waiting feature of PBX.
Disconnect Message: Disconnects the caller after playing Thank you for...

Page 112

2.4 Service Settings
112 Programming Manual
Va l u e  R a n g e
10 s–60 s
Feature Manual References
2.2.34 No Answer Coverage Mode
Call Hold Mode
Call Hold Mode
If set to Enable, the VPS gives callers the option of either holding for a specific extension or selecting 
one of several Incomplete Call Handling Service options. While on hold, the VPS periodically gives 
callers the choice to either continue to hold or select one of the Incomplete Call Handling Service 
options. If set to Disable, the VPS...

Page 113

2.4 Service Settings
Programming Manual 113
Default
10 s
Va l u e  R a n g e
1s–30 s
Feature Manual References
2.2.23 Hold
Redial Cancel Timing
Specifies the interval between the voice guidance messages that ask if continuous redials are to be 
attempted during call holding.
Example: To continue holding, press 1. Otherwise, press 2.
Default
30 s
Va l u e  R a n g e
15 s, 30 s, 45 s, 60 s
Feature Manual References
2.2.23 Hold
Hold Recall Mode
Specifies how the VPS handles a call when the call transfer...

Page 114

2.4 Service Settings
114 Programming Manual
3.Click OK.
[Edit]
1.Select the desired alternate extension.
2.Click the icon [Edit].
3.Edit the extension number.
4.Click OK.
[Deletion]
1.Select the desired alternate extension.
2.Click the icon [Delete].
3.Click Ye s.
Note
 The Extension Group List or Logical Extension Numbers cannot be assigned.
Default
None
Va l u e  R a n g e
Max. 32 extensions (max. 5 digits per extension)
Feature Manual References
2.2.1 Alternate Extension Group
List All Names
If set...

Page 115

2.4 Service Settings
Programming Manual 115
Default
G.D.M
Va l u e  R a n g e
G.D.M: The caller is transferred to the General Delivery Mailbox.
Operator: The caller is transferred to an operator.
Mbx: The caller is transferred to the mailbox specified here.
Extn: The caller is transferred to the extension specified here.
Feature Manual References
2.2.40 Rotary Telephone Service
Name Entry
Specifies the parameters relating to the Dial by Name feature, which allows to connect themselves 
with the desired...

Page 116

2.4 Service Settings
116 Programming Manual
Default
North American Standard
Va l u e  R a n g e
North American Standard, Australasian Standard
Feature Manual References
2.2.18 Dialing by Name
Name Directory Mode
Specifies one of Last Name, First Name, or Both to be used when entering the name.
Default
Last
Va l u e  R a n g e
Last, First, Both
Toll Saver
Delayed Answer Time for New Message
Specifies the time period before the VPS answers the call when there are new messages.
Default
12
Va l u e  R a n g...

Page 117

2.4 Service Settings
Programming Manual 117
Programming Manual References
2.1.10 Automatic Log-in
Feature Manual References
2.3.31 Toll Saver (APT/DPT Integration Only) 

Page 118

2.4 Service Settings
118 Programming Manual
2.4.4 Custom Service
Allows callers to perform specific functions by pressing dial buttons on their telephones while listening 
to voice guidance (Custom Service Menu). Custom Services allow callers to connect themselves to 
an extension, mailbox, Mailbox Group, operator, fax machine, etc., without the assistance of an 
operator. Custom Service Menu (Press 1 for Sales, press 2 for Service..., etc.) can be recorded by 
the System Administrator or the Message...

Page 119

2.4 Service Settings
Programming Manual 119
The Custom Service Builder is a utility that allows the System Administrator to create Custom 
Services visually. Each Custom Service and its functions can be edited, arranged using a familiar 
drag-and-drop interface. 
The following Custom Service types are available:
– Menu & Transfer
– Date Control
– Time Control
–Day Control
– Password
[Creation]
1.Click the desired Custom Service type under Custom Service Type:.
2.Drop the Custom Service icon, then the...

Page 120

2.4 Service Settings
120 Programming Manual
[Edit]
Custom Services parameters can be connected to other Custom Services. To connect a parameter 
to another Custom Service, click and hold the parameters blue handle, drag it to the desired Custom 
Service, then release the mouse button.
You can edit each Custom Service in the following way.
[From Custom Service List]
1.Enter the desired Custom Service number under 
Quick Search:, and click Edit Custom, or double-
click the desired Custom Service icon....
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