Panasonic Kx Tva50 Programming Manual

2.3 Port/Trunk Service
Programming Manual 91
2.3 Port/Trunk Service
When a call is received from an outside party, the following call services can determine how the call 
is handled:
– Automatic Log-in (Toll Saver)
– Holiday Service
– Caller ID Call Routing
– DID Call Routing
–Trunk Service
–Port Service
The service with the highest priority will handle the call. The order of priority is:
Automatic Log-in (Toll Saver) > Holiday Service > Caller ID Call Routing > DID Call Routing > Trunk 
Service > Port...

2.3 Port/Trunk Service
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2.3.1 Service Group
A Service Group Is a group of parameters that determine how incoming calls will be handled by the 
VPS. 48 different Service Groups can be configured; one Service Group can be assigned to each 
VPS port and PBX trunk (CO line), and each Service Group can be applied to more than one trunk 
(CO line) group or port as needed.
Follow the steps below to configure each Service Group:
[Parameters Edit]
1.Select the desired Service Group Number...

2.3 Port/Trunk Service
Programming Manual 93
Service Mode
Assigns one of 6 Service Modes to the Service Group.
Note
 Once the Service Mode has been changed, it is retained unless the System Manager or 
System Administrator changes it again, even after the power is turned off.
 PBX Control Mode is only available when the VPS is connected to a Panasonic KX-T series 
PBX using APT/DPT Integration. If PBX Control Mode is selected but cannot be used, the 
VPS will operate in Automatic Mode.
 In Automatic...

2.3 Port/Trunk Service
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Company Greeting No.
Specifies the company greeting to be heard by callers. The System Greeting is Good Morning/
Afternoon/Evening. Welcome to the Voice Processing System. Each call service can have its own 
setting.
Default
None
Va l u e  R a n g e
None, 1–32, System
Feature Manual References
2.2.13 Company Greeting
Incoming Call Service
Specifies the incoming call service used to handle calls.
Note
 When you select Interview Service, an Interview Mailbox...

2.3 Port/Trunk Service
Programming Manual 95
Note
 If Selective is specified, you will need to select a prompt available for rotary callers. See 
Prompt for Rotary Callers below.
Default
Primary
Va l u e  R a n g e
Primary, Selective, Guidance No. (KX-TVA50: No. 1-3, KX-TVA200: 1-10)
Programming Manual References
Prompt Setting in 2.5 System Parameters
Feature Manual References
2.2.44 System Prompts
Prompt for Rotary Callers
Specifies which language a rotary caller or an External Delivery Message...

2.3 Port/Trunk Service
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Time Frame
Specifies the start and end times for each time mode for each day of the week. Each day of the week 
can have 1 lunch mode, up to 2 night modes (1 at the beginning and end of the day) and up to 3 break 
modes. Lunch and break modes cannot be inserted into a night mode.
Follow the steps below to edit Time Frame:
1.Click Click to Edit….
2.Select a time mode, then enter the start and end times in the Start At: and End At: fields or 
drag the edges of...

2.4 Service Settings
Programming Manual 97
2.4 Service Settings
Service settings are divided into the following screens:
– Caller ID/DID/PIN Call Routing
– Holiday Settings
– Parameters
–Custom Service
Click each tab at the bottom of Service Settings screen to edit the parameters.
There are 2 methods to edit the parameters for Caller ID/DID/PIN Call Routing and Holiday 
Settings:
a)Double-click a cell in the table of the screen, and edit the selected parameter.
b)Click the desired Caller ID/DID/PIN...

2.4 Service Settings
98 Programming Manual
2.4.1 Caller ID/DID/PIN Call Routing
A maximum of 200 Caller ID/DID/PIN numbers can be assigned so that callers are automatically 
forwarded to a preprogrammed destination. A different destination can be set for each time mode 
(day, night, lunch, break). PIN Call Routing is only available when the Call Transfer Anytime of a 
Custom Service is set to PIN.
Note that if Automatic Log-in or Holiday Service is used, these will take priority over Caller ID/DID/
PIN...

2.4 Service Settings
Programming Manual 99
1.The VPS routes any calls with a 10-digit number ( ) to extension 301. 
The VPS will not route any calls to extension 196.
[Routing Example 2]
1.The VPS routes all calls ( ) to extension 301.
2.No calls are routed to extension 196 using the entry 201744 .
[Routing Example 3] 

2.4 Service Settings
100 Programming Manual
1.The VPS routes any calls with a number starting with 201744 to extension 196.
2.The VPS routes any numbers other than numbers matching 201744  to extension 
301.
Follow the steps below to edit Caller ID/DID/PIN Call Routing screen:
1.Select the desired mode (Caller-ID Mode, DID Mode, PIN Mode) in Mode:.
[Addition]
1.Click Add….