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Panasonic Kx Tde100 Operating Manual

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Page 91

1.3.36  ICD Group Features—Call Log History for ICD Group
An extension assigned as a supervisor (supervisor extension) can confirm the incoming call
log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring mode
first. To enter incoming call queue monitoring mode
To confirm the Call Log History
Document Version  2008-10  
Operating Manual 911.3.36 ICD Group Features—Call Log History for ICD Group On-hook.
Enter ICD Group...

Page 92

To clear Call Log History
•
If the accumulated data exceeds the maximum number that can be displayed (99999), "****"
is shown on the display. To reinitialize the display, clear the Call Log History.
• For information about other supervisory features, refer to " 1.3.41  ICD Group Features—
Supervisory".
1.3.37  ICD Group Features—Incoming Call Queue Monitor An 
extension assigned as a supervisor (supervisor extension) can monitor the status of waiting
calls to be answered in the queue for...

Page 93

•
For information about other supervisory features, refer to " 1.3.41  ICD Group Features—
Supervisory".
1.3.38  ICD Group Features—Log-in/Log-out You can control your status in an incoming call distribution
(ICD) group. When in the Log-out mode, incoming calls to
the group will not ring at your extension. When you return,
calls will again ring at your extension. (Default: Log-in)
Even if 
your extension is logged-in, you can have a specified
time period (wrap-up time) when you will not receive...

Page 94

To enter/leave Not Ready mode
To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)
94 Operating Manual
Document Version  2008-10  1.3.38 ICD Group Features—Log-in/Log-outWhile on-hook
PT/PS
Press Log-in/Log-out.
(Log-in/Log-out)
Specified
OR
All
ICD Group
extension no.
Enter ICD Group extension 
number or     .
ICD Group: Incoming Call Distribution Group While on-hook
PT/PS
Press Log-in/Log-out of a Specified Group.
(Log-in/Log-out
of a Specified Group) PT/SLT/PS
On-hook....

Page 95

•
* The status will be as follows:
Ready ® Not Ready
Not Ready ® Ready
Wrap-up ® Not Ready
• The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
• The 
Wrap-up 
button alternates the setting of Wrap-up mode, Not Ready mode or Ready mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red : Wrap-up mode
• In Wrap-up mode/Not Ready mode, your extension does not receive...

Page 96

To enter incoming call queue monitoring mode
To monitor the Log-in/Log-out status
•
While  in Log-in/Log-out monitoring mode, the lights of DSS buttons for the ICD group members
indicate their status as follows:
Off
: Out of the ICD group.
Green on: Log-in mode (Ready). The extension user is ready to answer calls.
Flashing Green : Log-in mode (Not Ready). The extension user is not ready to answer calls.
Red on: Log-out mode.
To change the Log-in/Log-out mode 96 Operating Manual
Document Version  2008-10...

Page 97

•
Depending  on  the current status of the ICD group member, pressing the DSS button changes
the status as follows:
Log-in mode (Not Ready)  ® Log-in mode (Ready)
Log-in mode (Ready)  ® Log-out mode
Log-out mode  ® Log-in mode (Ready) •
For information about other supervisory features, refer to "
1.3.41  ICD Group Features—
Supervisory".
1.3.40  ICD Group Features—Manual Queue Redirection When your incoming call distribution (ICD) group is busy and other outside calls arrive, the
arriving calls...

Page 98

Features
Description
Incoming Call Queue Monitor The supervisor extension can monitor the status of calls waiting in the queue
to be answered.
(® 1.3.37  ICD Group Features—Incoming Call Queue Monitor
)
Log-in/Log-out 
Monitor and
Remote Control The supervisor extension can monitor the Log-in/Log-out status of the ICD
group 
members 

with the lights of corresponding DSS buttons. The supervisor
extension can change their Log-in/Log-out status by pressing the
corresponding DSS button.
(® 1.3.39  ICD Group...

Page 99

•
For information about other ICD group features, refer to " 1.3.35  ICD GROUP FEATURES".
1.3.42  Message Waiting  For a caller
When  the 
called extension is busy or does not answer your call, you can
leave a notification so that the called party may call you back.  For a called extension
As a message receiver, the Message button light or Message/Ringer
Lamp lets you know that a call has been received. If you receive
notification, you can call back the caller by a simple operation. Note
This...

Page 100

To check the left message and call back
To call back
To clear message waiting indications left on your extension
•
The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message
• The display shows the messages starting with the most recent call.
• At a called extension, the MESSAGE button allows you to clear message waiting indications
if you 
do not want to call the callers back. To clear, press the MESSAGE button and then press
the soft...
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