Panasonic Kx Fpg371 Operating Instructions Manual

Features Summary
91
Code #47: Setting the fax voice guidance 
FAX GUIDANCE
MODE=ON [±]
If you wish to hear voice guidance, activate this 
feature.
ON (default): You will hear voice guidance.
OFF: Deactivates this feature.
ERROR: To hear the voice guidance only when 
fax transmission/reception fails.
Code #51: Setting the mailbox 1 password
BOX1 PASSWORD
ID=
If you wish to prevent other users from retrieving 
messages, program a password for mailbox 1.
1.Press {MENU}.
2.Press {#}, then {5}{1}.
3.Enter a...

Features Summary
92
Code #76: Setting the connecting tone 
CONNECTING TONE
MODE=ON [±]
If you often have trouble when sending a fax, this 
feature allows you to hear connecting tones; fax 
tone, ring back tone and busy tone. You can 
confirm the status of the other party’s machine.
LIf the ring back tone continues, the other 
party’s machine may not be a facsimile or 
may have run out of paper. Check with the 
other party.
LThe connecting tone volume cannot be 
adjusted.
ON (default): You will hear...

Error Messages
93For Fax Advantage assistance, call 1-800-435-7329.
Help
Reports
If your unit cannot send a fax, check the following:
–The number you dialed is correct.
–The other party’s machine is a fax machine.
If the problem remains, correct it by following the communication message printed on the sending and 
journal reports (page 56). 
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
LA transmission or reception error occurred. 
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43,...

Error Messages
94For Fax Advantage assistance, call 1-800-435-7329.
Display 
If the unit detects a problem, one or more of the following messages will appear on the display.
Base unit
CALL SERVICE
CALL SERVICE2
LThere is something wrong with the unit. 
Contact our service personnel.
CHECK DOCUMENT
LThe document was not fed into the unit 
properly. Reinsert the document. If 
misfeeding occurs frequently, clean the 
document feeder rollers (page 108) and try 
again.
LAttempted to transmit a document longer...

Error Messages
95For Fax Advantage assistance, call 1-800-435-7329.
MESSAGE FULL
LThere is no room left in memory to record a 
voice message. Erase unnecessary 
messages (page 75, 76, 81).
MODEM ERROR
LThere is something wrong with the modem 
circuit. Contact our service personnel.
JNO FAX REPLY
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
PAPER JAMMED
LA recording paper jam occurred. Clear the 
jammed paper (page 103).
PLEASE WAIT
LThe unit is checking that there...

Frequently Asked Questions
96For Fax Advantage assistance, call 1-800-435-7329.
Frequently Asked Questions
When a function does not work, check here
General
I cannot make and receive calls.
LThe power cord or telephone line cord is not 
connected. Check the connections.
LIf you used a splitter to connect the unit, 
remove the splitter and connect the unit to 
the wall jack directly. If the unit operates 
properly, check the splitter.
I cannot make calls.
LThe dialing mode setting is wrong. Change 
the...

Frequently Asked Questions
97For Fax Advantage assistance, call 1-800-435-7329.
While having an intercom call, the intercom 
call stops and the unit starts to ring.
LSomeone is calling you from outside.
Press {TA L K}, {SP-PHONE} or {DIGITAL 
SP-PHONE} to answer the outside call.
Cordless handset
The handset does not work.
LMake sure that the battery is installed 
correctly (page 107).
LCharge the battery fully (page 21).
LClean the charge contacts and charge again 
(page 21).
The handset does not ring....

Frequently Asked Questions
98For Fax Advantage assistance, call 1-800-435-7329.
Fax – sending
I cannot send documents.
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
LThe other party’s machine is not a fax 
machine. Check with the other party.
LThe other party’s fax machine rings too many 
times. Send the fax manually (page 55).
The other party complains that letters on 
their received document are distorted or not 
clear.
LIf your line has special telephone...

Frequently Asked Questions
99For Fax Advantage assistance, call 1-800-435-7329.
LYou may have used paper with a cotton 
and/or fiber content that is over 20%, such as 
letterhead or resume paper. We recommend 
smooth paper such as “Hammermill Jet Print” 
for clearer printing.
I cannot receive documents by pressing *
** *#9 
on the handset.
LYou must set the remote fax activation to on 
(feature #41, page 90) beforehand.
LPress *#9 firmly. A single beep will be 
heard.
LThe memory is full of received...

Frequently Asked Questions
100For Fax Advantage assistance, call 1-800-435-7329.
Answering device 
I cannot retrieve recorded messages from a 
remote location.
LPress the remote operation ID correctly and 
firmly (page 77).
Messages in the mailbox do not play back.
LThe mailbox password is wrong. Enter the 
correct password.
–For mailbox 1 password, see feature #51 
(page 91).
–For mailbox 2 password, see feature #52 
(page 91).
The other party complains that they cannot 
leave a voice message.
LThe...