OKI MC560n User Manual

							Troubleshooting > 121
ERROR MESSAGES DURING FILING
MESSAGEACTION
Fail to connect FTP server
Contact server administratorMake sure the FTP server is not shut down and 
port number is correct. If the error is still there, 
contact your FTP server administrator.
Unpredicted error
Contact server administratorContact your server administrator for help.
FTP login error
Check login nameCheck your login name and try again.
FTP password error
Check password in folderCheck your password and try again.
Cant enter directory
Make sure privilegeMake sure you have the privilege to enter this 
directory.
Cant check file
Make sure privilegeFTP cant check file existed or not.
Make sure you have the privilege to browse this 
directory.
Cant change data transfer type
Contact server administratorContact your server administrator for help.
Store file error
Make sure privilegeMake sure you have the privilege to store files 
in this position (server/directory).
Insufficient storage space in system
Contact server administratorCheck FTP server free storage space and 
contact your server administrator.
File name not allowed
Change file nameChange file na me to meet naming convention of 
FTP servers OS.
Can’t create directory
Make sure privilegeMake sure you have the privilege to create this 
directory.
Network share name incorrect
Check directory in folderCIFS Network share name incorrect. Check 
directory in profile and make sure it follows 
UNC, such as \\Computer\Share\directory.
CIFS fail to connect
Check that server supports CIFSCheck that server supports CIFS(SMB) 
connection.
Computer name error.
Make sure computer name in directoryCIFS Computer name error. Make sure 
computer name in directory is correct.
CIFS dialect negotiation fail
Contact server administratorThis CIFS may not support PC NETWORK 
PROGRAM 1.0 dialect.
CIFS login fail
Check ID & passwordCIFS (User level) login fail. Check login name 
and password you typed and try again.
Can’t make subdirectory
Check the accountCIFS (User level) can not make subdirectory. 
This account has not right to create new 
subdirectory.
CIFS fail to create file
Make sure you have full control 
privilege Make sure you have full control privilege on this 
network share.
CIFS send data error.
HTTP fail to connect
Check IP & HTTP portCheck Server IP and HTTP port. Make sure they 
are correct. Or, check whether that server 
supports HTTP connection.
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							Troubleshooting > 122 HTTP Unauthorized
Make sure your account has 
authorizationThis HTTP server needs authorization. Make 
sure your account has correct authorization.
HTTP Forbidden
This action is forbiddenThis action is forbidden in this server. This is not 
unauthorized but forbidden.
Unpredicted error. Turn on Log File option in [ADMIN / 
MANAGEMENT/ log action] to log and observe 
device actions and contact your server 
administrator or nearest dealer for further help.
MKCOL method not allowed
Contact server administratorContact server administrator to change 
permission on this privilege.
MKCOL method not implemented
Contact server administratorHTTP server does not support MKCOL to create 
directory. Give up creating new directory or 
create directory at server in advance.
HTTP PUT method not allowed
Contact server administratorContact server administrator to change 
permission on this privilege.
HTTP internal server error
Contact server administratorContact your server administrator for help.
PUT method not implemented
Contact server administratorThat server does not implement HTTP PUT 
method. MFP cant store file on this server, 
contact your system administrator for help.
HTTP service unavailable
Contact server administratorContact your server administrator for help.
HTTP no support
That server does not support HTTPThat server does not support HTTP version 1.1, 
contact your server administrator for help.
Resource not found
Contact server administratorThat server cant save the files, contact your 
server administrator for help.
MESSAGEACTION
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							Specifications > 123
SPECIFICATIONS
MC560 N31174B
ITEMSPECIFICATION
General
Dimensions 500 x 600 x 670mm (W x D x H)
Weight 37Kg approximately
Power source Input: 220 to 240VAC, 50 to 60Hz
Power consumption Max. operating: 1200W
Normal operating: 490W
Stand-by: 110W 
Power save mode: 
						

							Specifications > 124 ADF
Document size 114 x 140 to 216 x 355mm
Document weight/thickness 60 to 105 g/m²
Paper feed Face up
Capacity 50 sheets of Xerox4024 DP 9.07Kg paper
ADF life 240,000 scans or more, or 5 years
Recommended daily scans Up to 1000 pages a day
Recommended pad 
replacement50,000 scans
Recommended roller 
replacement200,000 scans
Copy Specification
Emulation PostScript 3
PCL 5c, HP-GL, PCL XL, PCL 6e
Epson FX
IBM Pro Printer III XL
Interface USB 2.0
Number of copies Up to 99
Resolution 600 x 600dpi
Media type Plain paper, Ultra Heavy, Transparency
Quality Speed, Text, Photo
Density control 5 levels
Enlarge/reduce Whole page (98%)
25% to 400% in 1% and 10% increments
Preset Scaling
Input tray Tray 1/Tray 2 (optional)/MP Tray
Paper supply Letter SEF (Short Edge Feeding)
Legal SEF
A4 SEF
A5 SEF
Edge erase 0 to 25mm
Margin shift 0 to 25mm
Paper saving
(N-up)1 in 1
4 in 1 (Horizontal)
4 in 1 (Vertical)
Collate ON/Off
Job counting Copy, Scan, Print, Fax
Enable/Disable
ITEMSPECIFICATION
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							Specifications > 125 Network Specification
Connectivity Ethernet 10BaseT/100BaseTX auto-negotiation with 
RJ-45 connector
Communications protocol TCP/IP, SMTP, HTTP, MIME, FTP, CIFS, DHCP, DNS, 
LDAP
Supported browsers Microsoft IE 4.1 or higher
Netscape Navigator 4.0 or higher
Configuration requirement IP address 
Subnet mask
Gateway
SMTP server/POP3 server
FTP server
We b se r ve r
Fax Specification
Circuits PSTN, PBX line
Colour fax No
Compatibility ITU-T G3 (Super G3)
Modem speed 33.6Kbps
Line interface Dual RJ-11C (Line and TEL)
Line input level range 19dB to -43dB
Coding MH, MR, MMR, JBIG
Receiving memory 2.5 Mb
Resolution:
Standard
Fine
Photo
Extra fine200 x 100dpi
200 x 200dpi
200 x 200dpi
200 x 400dpi
Speed dials 200
One-touch dial 10
Group dial 20 (up to 50 entries per group)
Auto redial Yes
Manual redial Yes
Broadcast Yes (max. 100 station)
Sender ID Yes (max. 32 characters)
ITEMSPECIFICATION
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							Specifications > 126 E-mail Specification
Communication protocol SMTP, MIME, POP3
File formats:
 B&W
 Grey/Colour PDF, TIFF, MTIFF
PDF, TIFF, MTIFF, JPEG 
Default file format PDF
Separation limit 1MB, 3 MB, 5MB, 10 MB, 30MB, No limit
Resolution 75, 100, 150, 200, 300, 400, 600 dpi
Default resolution:
B&W
Grey/Colour200 dpi
150 dpi
Address book volume:
Max. addresses
Group
No. of addresses in each 
group300
20
50
Multiple recipients allow Yes
Security check Yes
Mail server authentication
SMTP, POP3
Supported mail server 
applicationLotus Mail Server 5.0
MS Exchange Server 2000
RedHat 7.0 SendMail
Supported LDAP server Windows 2000 Active Directory
Windows NT 4.0 + MS Exchange 5.5
Lotus Notes R5
Supported mail application Microsoft Outlook 2000
Microsoft Outlook Express 5.0
Microsoft Outlook Express 6.0
Netscape Messenger 4.7
Netscape Messenger 4.73
Eudora 4.3.2J
Lotus Notes R5
ITEMSPECIFICATION
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							Specifications > 127 Filing Specification
Communication protocol FTP, HTTP, CIFS
File formats:
 B&W
 Grey/colourPDF, TIFF, MTIFF
PDF, TIFF, MTIFF, JPEG
Default file format PDF
Resolution 75, 100, 150, 200, 300, 400, 600 dpi
Default resolution:
B&W
Grey/Colour200 dpi
150 dpi
Max. number of profiles 40
Printing
Speed 20 pages per minute colour/32 pages per minute 
monochrome
Resolution 600 x 600dpi
600 x 1200dpi
Optical: 600x600dpi
Auto features Auto registration
Auto density adjustment
Auto consumable counter reset
Memory 256MB standard, upgradeable to 768MB max.
Paper capacity
at 80g/m²300 sheets in main tray
100 sheets in multi purpose tray
530 sheets in optional 2nd tray
Paper weight 64 ~ 120g/m² in main tray
75 ~ 203g/m² in multi purpose tray
64 ~ 176g/m² in optional 2nd tray
Paper output 250 sheets in face down (top) stacker @ 
						

							Index > 128
INDEX
B
Belt
how to replace
.................. 87
life expectancy.................. 79life remaining.................... 45
C
Cassette tray......................... 17
Clearing paper jams............ 100
In the ADF...................... 100In the printer.................. 100
Colour
adjusting
........................... 40Configuration........................ 26
Configuring your machine....
....from the Control 
Panel
.............................. 27
....from the Web Page...... 27
E
Envelopes
loading
.............................. 21Explanation of filing 
protocols
............................. 47
FTP.................................... 47HTTP................................. 47
F
Face down stacker................ 18
Face up stacker..................... 18
Fonts
printing a list.................... 34
Fuser
how to replace
.................. 89life expectancy.................. 79
life remaining.................... 45
H
Hard disk drive
how to install
.................... 97
I
Image drum
how to replace.................. 84
life expectancy.................. 79
Image drums
current usage state.......... 45
Information Codes/
messages
.......................... 108
during E-mailing............. 119during Filing.................... 121
during Networking.......... 119
during scanning and 
copying..................108, 112
Installing MFP drivers and 
Utilities
MFP Setup tool
................. 16
Twain and Printer 
Drivers
............................ 15Internet Communication 
Features
.............................. 25
Scan to E-mail.................. 25Scan to FTP....................... 25
J
Job Log Menu........................ 46
L
Loading Paper....................... 19
Cassette tray.................... 19
Multi purpose tray............ 21
M
Memory
installing upgrade............. 95
Menus
FX emulation
.................... 44Maintenance menu........... 45
menu map........................ 34
resetting........................... 45saving current settings..... 45
System configuration 
menu
.............................. 41Usage menu..................... 45
MFP overview........................ 11
Minimum Configuration 
Requirements..................... 22
Multi purpose tray................. 18
how to use........................ 21paper metrics................... 18
O
Operation.............................. 55
Adjusting Density........ 64, 67
Changing Scaling.............. 63Collation........................... 62
Copy Quality..................... 64
Copying............................ 61Edge Erase....................... 63
Input Tray........................ 63
Loading Document(s) for 
copying........................... 55
Margin Shift...................... 63
N-Up (Paper Save)........... 62Paper Supply.................... 63
Placing Document(s) on the 
Glass
.............................. 56Scanning........................... 71
Sending Document(s) to a File 
Server
............................ 60Sending Document(s) via 
E-mail
............................. 57
Overlays
printing a list.................... 34
P
Paper
jam clearing................... 100
loading cassette tray........ 19
loading letterhead............ 19recommended types......... 17
supported sheet sizes....... 17
weights and sizes............. 38Paper recommendations
Business cards
.................. 17
Envelopes......................... 17Labels............................... 17
Pre-printed stationery...... 17
Transparencies................. 17PBX dialling........................... 53
Power saving
delay time
........................ 41enabling or disabling........ 45
PPR emulation....................... 43
Pre-Installation 
Information
......................... 22DHCP Enable.................... 23
DNS server....................... 23
Gateway IP....................... 23IP Address........................ 23
POP3 Port......................... 23
POP3 Server..................... 23SMTP Port......................... 23
SMTP Server..................... 23
Subnet Mask..................... 23Print order
face down stacker
............ 20
face up stacker................. 20Print quality
adjusting
.......................... 45
Problem checklist.................106
S
Specifications
ADF..................................124
Copy................................124
E-mail..............................126Filing................................127
Printing............................127
Scanning.........................123Switching off correctly.......... 35
T
Toner
current usage state
.......... 45
how to replace.................. 81life expectancy................. 79
U
Upgrades
duplex unit
....................... 94
user guide
list...................................... 9
printing............................. 10
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							Oki contact details > 129
OKI CONTACT DETAILS
Oki Systems (UK) Limited
550 Dundee Road
Slough Trading Estate
Slough, SL1 4LE
Tel:44 (0) 1753 819819
Fax:44 (0) 1753 819899
http://www.okiprintingsolutions.co.uk
Oki Systems Ireland Limited
The Square Industrial Complex
Tallaght, Dublin 24, Ireland
Tel:+353 1 4049590
Fax:+353 1 4049591
http://www.oki.ie
OKI Systems - Northern Ireland
40 Sydenham Park
Belfast, BT4 1PW
Tel:+44 (0)28 90 20 1110
http://www.oki.ie
Technical Support for all Ireland:
Tel:+353 1 4049570
Fax:+353 1 4049555
E-mail: [email protected]
Oki Data Corporation
4-11-22 Shibaura, Minato-ku, Tokyo 
108-8551, Japan
Tel:(81) 3 5445 6158
Fax:(81) 3 5445 6189
http://www.okidata.co.jp
Oki Data (Singapore) Pte. Ltd.
78 Shenton Way, #09-01,
Singapore 079120
Tel:(65) 221 3722
Fax:(65)421 1688
http://www.okidata.com.sgOki Systems (Thailand) Ltd.
1168/81-82 Lumpini Tower,
27th  Floor, Rama IV Rd.,
Tungmahamek,  Sathorn, 
Bangkok 10120
Tel: +662 6799235 
Fax :+662 6799245
http://www.okisysthai.com/oki
Oki Hong Kong Limited
Unit 607, 6/F, Island Place Tower,
510 Kings Road, North Point,
Hong Kong
Tel: (852) 3543 9200
Fax: (852) 3549 6040
The IPL Group
146 ORiordan Street
Mascot NSW 2020 Australia
Tel : (61) 2 9667 7000
Fax : (61) 2 9667 7094
http://www.oki.com.au
Comworth Systems Ltd.
10 Constellation Drive Mairangi Bay, 
Auckland, New Zealand
Tel:(64) 9 477 0500
Fax:(64) 9 477 0549
http://www.comworth.co.nz
Oki Data(S) P Ltd. Malaysia Rep 
Office
Suite 21.03, 21st Floor Menara IGB,
Mid Valley City, 
Lingkaran Syed Pura 59200,
Kuala Lumpur, Malaysia
Tel: (60) 3 2287 1177
Fax: (60) 3 2287 1166
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Oki Europe Limited
Blays House
Wick Road
Egham
Surrey TW20 0HJ
United Kingdom
Tel:  +44 (0) 208 219 2190
Fax:  +44 (0) 208 219 2199
www.okiprintingsolutions.com
07099101 iss.1
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