OKI MC560n User Manual

							
User’s Guide
MC560
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							Preface > 2
PREFACE
Every effort has been made to ensure that the information in this document is complete, 
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of 
errors beyond its control. The manufacturer also cannot guarantee that changes in software 
and equipment made by other manufacturers and referred to in this guide will not affect 
the applicability of the information in it. Mention of software products manufactured by 
other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful 
as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or 
completeness of the information contained herein.
The most up-to-date drivers and manuals are available from:
http://www.okiprintingsolutions.com
Copyright © 2008 Oki Europe Ltd. All rights reserved.
Oki, Oki Printing Solutions and Microline are registered trademarks of Oki Electric Industry 
Company, Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.
Other product names and brand names are registered trademarks or trademarks of their 
proprietors.
As an Energy Star Program Participant, the manufacturer has determined that 
this product meets the Energy Star guidelines for energy efficiency.
This product complies with the requirements of the Council Directives 2004/
108/EC (EMC), 2006/95/EC (LVD) and 1999/5/EC (R&TTE), as amended 
where applicable, on the approximation of the laws of the member states 
relating to electromagnetic compatibility, low voltage and radio & 
telecommunications terminal equipment.
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							Emergency first aid > 3
EMERGENCY FIRST AID
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical 
attention. DO NOT attempt to induce vomiting.
I f  i n h a l e d ,  m o v e  t h e  p e r s o n  t o  a n  o p e n  a r e a  f o r  f r e s h  a i r .  S e e k  m e d i c a l  
attention.
If it gets into the eyes, flush with large amounts of water for at least 
15 minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce 
risk of staining skin or clothing.
MANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE
Oki Europe Limited (trading as Oki Printing Solutions)
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.
ENVIRONMENTAL INFORMATION
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							Contents > 4
CONTENTS
Preface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . . 3
Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About this guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
On-line usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Printing pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
MFP overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Front view  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
The control panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Copy and dialling area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
LCD and function area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Start and other keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Getting started  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Installing MFP drivers and utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Twain and printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
MFP network setup tool  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Cassette tray  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Face down stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Face up stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cassette tray  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Configuring your machine.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Minimum configuration requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Pre-configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
General  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Fax set up  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Network set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Internet communication features. . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
....from the web page  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
....from the management utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
....from the scanner control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Specifying the administrative settings  . . . . . . . . . . . . . . . . . . . . . . . . .33
Contents of each printer menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Explanation of filing protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Setting the fax facility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Initial set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Advanced set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Loading document(s) for copying  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Placing document(s) in the ADF  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Placing document(s) on the glass  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
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							Contents > 5
Sending document(s) via e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Sending document(s) to a file server . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Cancel fax jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Fax job reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Scanning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Scanner operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
A look at the user interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Using the basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Other tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Consumable life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Replacing consumable items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Toner cartridge replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Image drum replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Transfer belt replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Fuser replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
....the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
....the document glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
....the LED head  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Installing upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Order codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Duplex unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Additional paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Storage cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Adjusting windows printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
PCL driver  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Postscript driver  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Clearing paper jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
In the ADF...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
In the printer......  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Fax problem checklist  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
LCD message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Information and warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Error messages during Networking  . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Error messages during E-mailing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Error messages during Filing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
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							Notes, cautions and warnings > 6
NOTES, CAUTIONS AND WARNINGS
For the protection of your product, and in order to ensure that you benefit from its full 
functionality, this model has been designed to operate only with genuine original toner 
cartridges. Any other toner cartridge may not operate at all, even if it is described as 
“compatible”, and if it does work, your products performance and print quality may be 
degraded.
Use of non-genuine products may invalidate your warranty.
Specifications subject to change without notice. All trademarks acknowledged.
NOTE
A note provides additional information to supplement the main text.
CAUTION!
A caution provides additional information which, if ignored, may 
result in equipment malfunction or damage.
WARNING!
A warning provides additional information which, if ignored, may 
result in a risk of personal injury.
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							Introduction > 7
INTRODUCTION
Congratulations on choosing this Oki Printing Solutions Multi Function Product (MFP). It is 
designed with advanced features, to give you clear, vibrant colour prints and crisp black 
and white pages at high speed on a range of office print media.
With this MFP, you can instantly scan paper-based documents and deliver the electronic 
image to various destinations including e-mail addresses, printers, ftp servers or someone 
elses computer on the network. This MFP also has a “walk-up” fax facility allowing you to 
send your documents to a destination fax number instantly.
Your MFP includes these features:
>ProQ2400 multi-level technology produces subtler tones and smoother gradations of 
colour to lend photographic quality to your documents.
>Up to 20 pages per minute in full colour for fast printing of high impact colour 
presentations and other documents.
>Up to 10 copies per minute (at 300 dpi) in full colour for fast copying.
>Up to 32 pages per minute in black and white for fast and efficient printing of all 
general purpose documents not requiring colour.
>Up to 16 copies per minute (at 300 dpi) in black and white for fast and efficient 
copying of all general purpose documents not requiring colour.
>1200 x 600dpi (dots per inch) and ProQ2400 print resolution for high quality image 
production showing the finest detail.
>600 x 600dpi (dots per inch) copy resolution.
>Single Pass Colour Digital LED technology for high speed processing of your printed 
pages.
>Profile Assistant utility allows you to download ICC profiles to the hard disk (Hard 
Disk Drive required) - Windows only.
>Photo Enhance mode to improve printouts of photographic images (Windows PCL 
driver only).
>High speed USB 2.0 interface.
>Template Manager utility for Windows enables the design and print of business 
cards, banners, labels with ease.
>“Ask Oki” – a user-friendly function that gives a direct link from your printer driver 
screen (but not always illustrated in this guide) to a dedicated web site specific to 
the exact model you are using. This is where you’ll find all the advice, assistance and 
support you could need to help you get the best possible results from your Oki 
printer - Windows only.
>Scan to E-mail - Connected to an Ethernet network and a SMTP server, this MFP 
allows you to transmit document(s) over the internet via e-mail. With a touch of the 
e-mail key and the selection of your recipients e-mail addresses, the document(s) 
is/are first scanned and converted into an image file, and then transmitted to remote 
recipients within minutes.
>Scan to FTP - Allows you to send scanned documents to a server or a personal 
computers file folder over an intranet with FTP (File Transfer Protocol), HTTP 
(Hypertext Transfer Protocol), CIFS (Common Internet File System) protocol. The 
scan to filing feature removes the need for the mail server to handle large 
attachments.
>Digital Copying - An intuitive control panel, makes digital copying fast and easy.
>Network/PC Printing - When connected to a network, the MFP is able to perform 
network or PC printing (available in “Scan-to Mode”).
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							Introduction > 8
>Multiple Pages Sending - With the Auto Document Feeder (ADF), the MFP allows a 
stack of up to 50 page document(s) to be continuously scanned.
>Faxing - An intuitive control panel, makes direct faxing fast and easy.
>Advanced fax transmission and reception, including delayed transmissions, sending 
to multiple locations and polling.
>Address Book/Phone Book/Profiles Managing - This provides a convenient way to 
manage all the e-mail addresses, fax numbers and profiles (filing destinations). 
Simply typing the machines IP address in the URL field of your browser will prompt 
the MFP web page. This web page allows you to create up to 300 e-mail addresses, 
200 fax numbers and several filing destinations to manage your document.
The following optional features are available:
>Internal hard disk drive for storage of overlays, macros and downloadable fonts, and 
automatic collation of multiple copies of multi page documents.
>Additional memory, to allow printing of more complex pages.
>Additional paper tray for loading a further 530 sheets to minimise operator 
intervention, or different paper stocks for letterhead stationery, alternative paper 
sizes or other print media.
>Automatic two-sided (duplex) printing for economical use of paper and compact 
printing of larger documents.
>Storage cabinet.
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							Introduction > 9
ABOUT THIS GUIDE
This guide is part of a suite of online and printed documentation provided to help you 
become familiar with your product and to make the best use of its many powerful features. 
The documentation is summarised below for reference and is found on the manuals DVD 
unless indicated otherwise:
>Installation Safety booklet: to provide information for safe use of the MFP.
This is a paper document that is packaged with the MFP and should be read before 
setting up your MFP.
>Set-up guide: to describe how to unpack, connect and turn on your MFP.
This is a paper document that is packaged with the MFP.
>This User’s Guide: to help you to become familiar with your MFP and make the best 
use of its many features. Also included are guidelines for troubleshooting and 
maintenance to ensure that it performs at its best. Additionally, information is 
provided for adding optional accessories as your printing needs evolve.
>Printing Guide: helps you become familiar with the many features of the driver 
software supplied with your product.
>Security Guide: helps you become familiar with your product’s security features.
>Installation Guides: accompany consumable items and optional accessories to 
describe how to install them.
These are paper documents that are packaged with the consumables and optional 
accessories.
>On-line Help: on-line information accessible from the printer driver and utility 
software.
NOTE
Images used in this manual may include optional features that your MFP does 
not have installed.
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							Introduction > 10
ON-LINE USAGE
This guide is intended to be read on screen using an Adobe Reader. Use the navigation and 
viewing tools provided in Adobe Reader.
You can access specific information in two ways:
>In the list of bookmarks down the left hand side of your screen, click on the topic of 
interest to jump to the required topic. (If the bookmarks are not available, use the 
“Contents” on page 4.)
>In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are 
not available, use the “Contents” on page 4.) Find the term of interest in the 
alphabetically arranged index and click on the associated page number to jump to 
the page containing the term.
PRINTING PAGES
The whole manual, individual pages, or sections may be printed. The procedure is:
1.From the toolbar, select File > Print (or press the Ctrl + P keys).
2.Choose which pages you wish to print:
(a)All pages, (1), for the entire manual.
(b)Current page, (2), for the page at which you are looking.
(c)Pages from and to, (3), for the range of pages you specify by entering their 
page numbers.
3.Click OK.
123
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