Nortel Compact Ics 6.1 System Coordinator Guide

Programming Hunt Groups / 181
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
While a call is being monitored, you can 
choose to:
move to another Hunt group member 
(
OTHER)
join the current conversation (
JOIN)
exit the silent monitoring (
EXIT)
When you join a monitored call, you can 
choose to:
move to another Hunt group member 
(
OTHER)
mute your telephone out of the 
current conversation (this does not 
disconnect silent monitoring) (
JOIN)
exit the silent monitoring (
EXIT)
You...

182 / Programming Hunt Groups
Com pact ICS 6.1 System Coordinator Guide P0603544   02
Feature notes
You can only monitor external hunt group calls.
You must release all calls on your supervisor telephone before you 
attempt to run a monitoring session.
The DN you choose to monitor must be a designated member of a hunt 
group.
The supervisor telephone can be part of a hunt group. Supervisor 
telephones cannot be monitored.
If the hunt group call gets transferred, the session is dropped because 
the...

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Using a headset automatically defaults Silent Monitor to mute. This is 
the recommended way of using the Silent Monitor feature.
Messages received by the supervisor during a silent monitoring 
session, will not provide an indication on the display.
Attempting to initiate any feature keys on the supervisor set, while a 
session is active, will terminate the silent monitoring session.
A priority call or ring again...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02 

P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Using the Hospitality features
This section describes the Hospitality Services feature which is used to 
administer room and alarm services in small to medium-sized facilities 
such as hotels, motels, or hospitals.
There are three types of sets that make up this type of system:
Common set—this telephone can be found in the lobby, office, or common 
area, and is not associated with a room. This type of telephone is used for 
public access, and...

186 / Using the Hospitality features
Com pact ICS 6.1 System Coordinator Guide P0603544   02
4. Press ‘ until the display shows Hospitality.
5. Press 
≠. Desk pswd: displays. (default is 4677)
6. Press 
CHANGE.  New pswd: displays
7. Enter a new password, then press 
OK.
Cond pswd
Change this password frequently, to maintain security.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß...

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Programming room information
Use this setting to assign set DNs to a specific room.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality.
5. Press 
≠ until Room/desk info displays.
6. Press 
≠. Show set:...

188 / Using the Hospitality features
Com pact ICS 6.1 System Coordinator Guide P0603544   02
3. Press ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality.
5. At the Hospitality heading, press 
≠ until Service time 
displays.
6. Press 
≠. Hour: 00 displays.
7. Press 
CHANGE and enter the hour (00 to 23). 
If the number is less than 13, the display shows 
AM. Press CHANGE to select 
PM, if required. Press OK to accept.
8. Press 
≠. Minutes: 00 displays.
9....

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Setting the room condition
You can use this feature on a room set or administration set to:
set the room state to service done (
Srvc done)
set the room state to Needs service (
Needs srvc)
query the state of the room
Using the room set
1. Press ²¡àßon a digital set 
or 
˚¥¡àßon an analog set.
2. At the prompt, set the status of the room.
Note: You may be required to enter a Room condition password.
Press 
Ú...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Programming the alarm feature
If you want to allow the room sets to program wake-up alarms, there are a 
couple of program settings that need to be entered.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality....