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Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook
Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook
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Speed Dial Speed Dial gives you quick access to numbers you call frequently. This saves time, for example, when calling a client with whom you deal often. Instead of dialing a long telephone number, you just use Speed Dial. There are two types of Speed Dial: Personal Speed Dial and System Speed Dial. Personal Speed Dial numbers are programmed individual- ly by each user. System Speed Dial numbers are only programmed at station 10, but are available to every system extension. Each phone has up to 10 Personal Speed Dial numbers reserved for your own use. You program the numbers to which youd like to have quick access. System Speed Dial numbers have a maximum of 200 Speed Dial numbers (00[0]-199). If you have a 2-digit extension plan with access to only 100 Speed Dial numbers, your numbers range from 00-99. If you have a 3-digit extension plan with access to only 100 Speed Dial numbers, your numbers range from 100-199. Each Speed Dial number can accommodate up to 18 digits, using any combination of digits 0-9, pauses (TRFR key), flashes (FLASH key), and stops (DND/CONF key). When a Stop is inserted, dialing will be stopped at that position and can be continued by dialing *. System Speed Dial 1. Press . 2. Press and . 3. Dial Speed Dial Number (00[0]-199). 4. Dial phone number to be stored. 5. Repeat steps 2 through 4 for additional numbers. 6. Press to exit. To program a Speed Dial Number (station #10 only): Speed Dial 74
1. or press . 2. Press an idle . 3. Press . 4. Dial Speed Dial number (00[0]-199). Personal Speed Dial 1. Press . 2. Press and . 3. Press a One-Touch key. 4. Dial phone number to be stored. 5. Repeat steps 2 through 4 to program additional numbers. 6. Press to exit. 1. Press . 2. Press and . 3. Enter the System Speed Dial Number or press the One-Touch key. 4. Press . 5. Press . To clear a Speed Dial number: To store a Personal Speed Dial number: To call a System Speed Dial number: Speed Dial 75
1. Seize a . 2. Press a One-Touch key which stores the selected number. Step Calling When you make an Intercom call and receive a busy signal or no answer, Step Calling lets you call the other extensions, in ascending order, by just dialing #. For example, if extension 12 is busy, Step Calling tries extension 13. If there is no answer at extension 13, Step Calling tries extension 14, and so on. Step Calling is cancelled if it reaches an extension that is not installed. 1. Place an Intercom call. Listen for: Busy tone or no answer. 2. Dial . Next extension is automatically called. To call the next extension, dial # again. Tandem Trunking Tandem Trunking lets you set up a Conference with two outside callers and then drop out of the call - leaving the callers talking in an Unsupervised Conference. Once you drop out you are not part of the conversation. The Unsupervised Conference continues until you reen- ter the conversation and hang up the call or either party terminates the call. You can rejoin the Conference and end it whenever you choose. If you are a dispatcher for outside service people, for example, you can use Tandem Trunking to put two of your service people in touch: Answer a call from one service person Place a call to the second service person Set up the line-to-line Conference Drop out of the call To initiate a Step Call: To place an outside call: Step Calling 76
Note: Central Office Loop Supervision must be provided to prevent lines from remaining conferenced/busy when the parties hang up. Note: When both outside parties finish the call, unsupervised conference must be man- ually terminated by the telephone which set up the call. 1. Establish first outside call. 2. Press . The call is put on Hold. 3. Establish second outside call. 4. Press . Three-party Conference is established. 5. Press . Both outside parties are put on Hold. 6. Unsupervised Conference is established. 1. 2. Press either of the Conference call. 1. Establish a three-party Conference. 2. Both outside lines become idle. To later join an Unsupervised Conference: To later join an Unsupervised Conference: To establish an Unsupervised Conference: Tandem Trunking 77
Time and Date Setting You see the Time and Date on your telephones display when it is idle and while using some functions of the phone. The Time and Date are programmed at the station connected to port 10 (usually extension 10). Although entered in 24-hour format, the system time always displays in 12-hour format (AM/PM). 1. Press . 2. Dial the four digits for the year. For example, 1998. 3. Dial . 4. Dial two digits (01-12) for the month. January = 01, February = 02, etc. 5. Dial two digits (01-31) for the date. 6. Dial . 7. Dial a single digit (0-6) for the day. Sunday = 0, Monday = 1, etc. 8. Dial . 9. Dial four digits for the time (24-hour clock). For example, dial 1305 for 1:05 p.m. 10. Dial . The display shows the new date and time. To set the system time and date (the entire procedure must be performed): Time and Date Setting 78
Transfer Transfer lets you quickly send the call you are on to a co-worker. You can Transfer any outside call. If a call you transfer is not answered, it automatically recalls to your extension. You may Transfer a call Screened or Unscreened. With Screened Transfer, you announce the call to the destination user before hanging up. With Unscreened Transfer, you send the call through without an announcement. 1. Do not hang up. 2. Press and dial extension number. 3. Announce the call (optional). 4. Press . 5. 1. Press flashing . 1. 2. Press flashing if necessary. Call is connected. To receive a trans- ferred call ringing your phone: To return to your out- side call (if the called party doesnt want your Transfer): To Transfer your call: Transfer 79
1. Stay on the handset. The Transfer goes through when the calling party presses TRFR. Voice Mail F FThis feature requires an optional NVM-Series Voice Mail system. Tired and frustrated by missed calls, inaccurately written messages and telephone tag? End these hassles with Integrated Voice Mail. Ask your Communications Manager if you have this type of Voice Mail system installed. Integrated Voice Mail enhances your phone by giving you: Call Forwarding to To have your incoming calls automatically Voice Mailgo to your mailbox, forward your calls to Voice Mail. Your callers can leave a message instead of calling back later. You can have forwarding for all calls immediately, for unanswered calls, or for both unanswered calls and when your extension is busy. Leaving a MessageWhen you call a co-worker and their phone is unanswered, busy or in Do Not Disturb, you can easily leave a message in their mail- box. You dont have to call back later. Transferring to Transfer a call to your own or a Voice Mailco-workers mailbox. After the Transfer goes through, your caller can leave a message in the mailbox. Conversation RecordWhile on a call, press your Record key to record the conversation in your mailbox. Voice Mail stores the conversation like any other voice message. You can then save, edit or delete the recorded conversation. To receive a transferred call (if you are talking on the handset): Voice Mail 80
Calling Your Mailbox 1. 2. Press . 3. Press . 4. Press the one-touch key to be programmed. 5. Dial . 6. 1. Press the Voice Mail key. 2. (Optional) After answer, dial security code. Ask your Communications Manager for your security code. Leaving a Message The extension you call can be busy, in DND or unanswered. 1. . The Voice Mail system will prompt you to leave a message. To leave a message in the mailbox of an unanswered extension: To call your mailbox: To program a voice mail key: Voice Mail 81
Forwarding Calls to Your Mailbox 1. 2. . 3. Dial station number of the voice mail. 4. Dial Call Forwarding condition: 0 = All Calls 1 = Not answered 2 = Busy 3 = Busy or not answered 5. 1. . 2. twice. 3. . Transferring Calls to a Mailbox 1. . 2. Dial station number. This number can be your mailbox num- ber or a co-workers mailbox number. 3. Press . 4. Press . 5. To Transfer your active call to a mailbox: To cancel Call Forwarding: To activate Call Forwarding: Voice Mail 82
Recording Your Call 1. 2. . 3. Dial and press a line key. 4. Dial . 5. Press . 6. 1. Press the programmed Record key. OR 1. If its an Intercom call, press and dial . If its a CO call, press and dial . You hear two beeps and your Record key flashes. The beeps periodically remind you that you are recording. Volume Control Your telephone has four separate adjustments: station ringing volume, handset receiver volume, station speaker volume, and LCD contrast on display phones. To record your active call in your mailbox: To assign a Recording key: Volume Control 83