Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook

							1. 
2. Dial  . 
3. 
1. 
2. Dial  , extension number,  . 
3. 
1. 
2. Press  . 

The first message appears. Use * to
advance and use # to go backward. 
3. Press  to cancel a message.
OR
Press  to return to the phone to
an idle condition. 
To cancel an individ-
ual Message Waiting
from originating or
received phone 
(display phone only): 
To cancel an individual
Message Waiting from
the originating phone:
To cancel all Message
Waiting indications
you left:
Message Waiting
44 
						

							Do not lift handset. 
1. Press  .
2. Dial  . 

Extension number displays. 
3. To display the next extension number
that left a Message Waiting indication,
dial again.
4. Press  to return to normal display. 
1. 
2. Press  .
3. Dial  .

The extension is called. 
4. If you receive no answer, you can call
the next extension that left a Message
Waiting indication by dialing  .
Microphone Mute
Turn your telephones Handsfree microphone off when you dont want
your caller to hear your voice. When you turn your Handsfree micro-
phone off, it stays off until you turn it back on.  (If you place an outside
call on Hold to initiate another CO or ICM call, the microphone is reac-
tivated for all the calls. When you hang up, though, the microphone will
be muted for any ICM calls until you deactivate the feature.)
To answer a Message
Waiting:
To display the exten-
sion number that left
a Message Waiting
(display phone only):
Microphone Mute
45 
						

							1. Press  .

The MIC LED lights steady. You can do
this while on a call or when your
phone is idle. 
1. Press  .

The MIC LED goes out. 
Name/Message Storing
You can create identification names for each outside line, extension
and Speed Dial number in the system. This helps you and your co-
workers when you place and answer calls. 
When you call a co-worker that has a display telephone, they see your
name instead of your extension number. Your co-worker knows whos
calling without having to look up your extension number. When you
answer an incoming call, the display on your phone identifies what
line youre answering - such as LOCAL, SERVICE, SALES, etc.
When you use Directory Dial, you can scroll through the names
assigned to Speed Dial numbers or co-workers to help you in placing
your calls. The names can be up to eight characters long, consisting of
letters, numbers, symbols and spaces. The storing operation is possible
only from station #10. 
1. Numbers: dial 0-9 on the dial pad for the
desired numbers.
2. Letters and Symbols: Use the One-Touch
keys (1-3) with dial pad (0-9): 

To enter a letter/symbol: 
1) Press the first, second, or third One-
Touch key for the letters position on
the dial pad button (e.g., Press
To enter a name:
To deactivate
Microphone Mute: 
To activate
Microphone Mute:
Name/Message Storing
46 
						

							the first One-Touch key and dial pad
key 2 to get the letter A) 

2) Press the dial pad key showing the
letter or symbol you desire.
For phones with `Q-Z on digit 1:
One-Touch key 4 = space
One-Touch key 5 = delete a character
One-Touch key 6 = delete all 
characters
For phones with no letters on digit 1:
One-Touch key 5 = space
One-Touch key 6 = delete a
character
One-Touch key 7 = delete all
characters
Digit 1 = _ : / 

To shift the cursor left or right, use *
to shift to the left while # shifts to the
right.
1. Press  twice.
2. Press  to be programmed.
3. Dial  .
4. Input the letters of the name.

See To enter a name above.
5. Press next  to program and dial
.
OR
Press to finish.
To program a trunk
name:
To enter a name
(cont.):
Name/Message Storing
47 
						

							1. Press  twice. 
2. Press  . 
3. Dial extension number to be stored. 
4. Dial  . 
5. Input the letters of the name to be stored. 

See To enter a name above. 
6. Press  . 
7. Dial next extension number to store.
OR
Press to finish. 
1. Press  twice. 
2. Press  .
3. Dial the Speed Dial number to be named
(2-digit Speed Dial: 00-99 or 3-digit
Speed Dial: 000-199). 
4. Press  . 
5. Input the letters of the name to be stored. 

See To enter a name above. 
6. Press  .
7. Enter the next Speed Dial number.
OR
Press to finish. 
To store a Speed Dial
name: 
To store a station
name:
Name/Message Storing
48 
						

							Night Answer (Off-Hours Ringing)
You may be able to activate Night Answer for your system. Used after
normal working hours, Night Answer redirects your systems incoming
calls to where they should ring at night. For example, when most of
your co-workers have left for home, your system may redirect calls to
the security desk. 
There are two types of Night Answer modes available: 

The operator (station #10) enables Night Answer for all lines in
the system. Night audible assignments go into effect at each
extension in the system. Day audible assignments are ignored.
This Night Answer mode is activated by station #10. 

Tenant Groups can be programmed to enable Night Answer for
their lines only. Any extension within the Tenant Group can acti-
vate Night Answer. 
1. Press  .
2. Press  .
3. Dial  . 

TRFR lights if activated or extinguishes
if deactivated. 
4. Press  .
1. Press  .
2. Press  .
3. Dial  . 

TRFR goes out. 
4. Press  .
To cancel Night
Answer:
To activate/deactivate
Night Answer: 
Night Answer (Off-Hours Ringing)
49 
						

							Off-Hook Signaling
Trying to get in touch with a co-worker who is busy on a call? Use
Off-Hook Signaling to let your co-worker know youre trying to get
through. 
There are two types of Off-Hook Signaling: CO Off-Hook Signaling
and Intercom Off-Hook Signaling. With CO Off-Hook Signaling, an
incoming CO call will send muted ringing to your phone if you are on
a handset call or one short burst of tones if on a Handsfree Intercom
call. 
Intercom Off-Hook Signalinglets you send a signal to a busy exten-
sion, then wait for a reply. The signal is one short burst of tones,
which comes over the speaker of the busy extension. In addition, the
ICM key at the busy extension flashes. The busy extension user can
choose not to reply to the signal if it is inconvenient to do so. 
Signals can be sent manually or automatically. If your system requires
you to manually send the signal, you simply press a key on the dial
pad. The automatic type sends a signal any time you call a busy exten-
sion. Intercom Off-Hook Signaling cannot be sent to a busy extension
when it is using Handsfree Answerback. 
You can use other options when you are trying to get through. Use
Call Waiting (page 15) to wait in line without hanging up. Or, you can
leave a Callback request for a return call (page 22). If you want, send
your co-worker a Message Waiting indication (page 43). You can also
send a Selectable Display Message to your busy co-worker, if they
have a display phone, while they stay on their initial call. They can
then send you a reverse message to your display phone asking you to
call back later, take a message, etc. (page 65).
Off-Hook Signaling
50 
						

							1. Press  to put an outside call in
progress on Hold or hang up the call in
progress. 

You must hang up an Intercom call since
no other feature can be used without
disconnecting the Intercom call.
2. Press the flashing  .
1. Place an Intercom call. 

Listen for: Busy tone 
2. Dial  .

Listen for: One short burst of tones. 
3. Wait for a reply. 

To send more tones, dial 1 again. 
1. Place an Intercom call. 

When the called extension is busy, one
short burst of tones is heard instead of
a busy tone. 
2. Wait for a reply. 

To manually send more tones, dial 1. 
1. Press flashing  . 

This answers the waiting call and puts
an outside call in progress on Hold.
This step will, however, terminate an
Intercom call in progress; Intercom
calls cannot be put on Hold to use
other features. 
To answer an
Intercom Off-Hook
Signaling:
To use automatic
Intercom Off-Hook
Signaling:  
To manually send
Intercom Off-Hook
Signaling: 
To answer CO Off-
Hook Signaling: 
Off-Hook Signaling
51 
						

							Outside Calls, Answering
Answering incoming calls can be as simple as pressing a line key or
dialing an access code. There are many types of outside calls that you
can answer from your phone. Ask your Communications Manager
about the different types of calls you are expected to answer. You may
have line and loop keys on your phone. A line key is dedicated to a
particular outside line. When you press the line key to answer a call,
you always get the same line. A loop key works just like a line key,
except that it is for any line in a preset line group. When you press a
loop key to answer a call, you get whichever line in the group happens
to be ringing. 
1. 
2. If not connected to the call, press the
flashing .
1.
2. Press  . 
3. Dial  .

Call is connected. 
Outside Calls, Placing
Your phone offers you several ways to place outside calls. You can: 

Press a line key for one-button access to a specific line 

Press a loop key for one-button access to the first available line
in a line group 

Dial a code to select a specific line

Dial a code to select the first available line in a line group
To answer an outside
call by Dial Pickup:
To answer a trunk call:
Outside Calls, Answering
52 
						

							The method you use depends on how your system and your phone are
set up. For example, if your office is set up like a key system, you
and your co-workers will have line keys for the same outside lines.
Your Communications Manager can tell you which method you should
use for placing outside calls. 
1. Press an available line or loop key. 

You may have to press SPK or lift the
handset before pressing the line or loop
key. 
2. Dial number. 
1. 
2. Press  .

Listen for: Dial tone 
3. Dial telephone number. 
1. 
2. Press  . 
3. Dial two-digit line number. 

Listen for: Dial tone 
4. Dial telephone number. 
Line Queuing
When all outgoing lines in a particular group are busy, Line Queuing
puts you on a waiting list for an available line in the group. As soon
as a line becomes free, your phone rings and a line key flashes. When
signaled, you must answer within 20 seconds or the line rings the next
person on the waiting list. 
To place a call using
Line Groups when
line does not appear
under a CO key:
To place a call using
Line Groups when
line appears under a
CO key:
To place a call using a
line or loop key:
Outside Calls, Placing
53