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Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook

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    							Handsfree (Speakerphone)
    When its inconvenient to hold the handset, you can use the speaker
    and microphone in your telephone and talk Handsfree instead.
    Handsfree is great when you dont have a free hand for the phone.
    (For example, you may want to enter data at a computer terminal
    while talking to a customer on the phone.) 
    There are three types of Handsfree operations:
    Where you see  or Lift handset, you can optionally use 
    for almost any feature instruction, unless otherwise specified. 
    must be pressed again to hang up. 
    Handsfree
    You can place and answer calls by pressing SPK instead of using
    the handset. You must have a Speakerphone to have Handsfree.
    Check with your Communications Manager.
    Automatic Handsfree
    You can press a line or line appearance key without first lifting
    the handset or pressing SPK. Your Communications Manager
    may have enabled this option for you.
    Monitor
    You can place a call without lifting the handset, but you must lift
    the handset to speak. You always have this option with a multi-
    button phone - regardless of the type of phone you have or how
    your system is set up.
    Handsfree (Speakerphone)
    34 
    						
    							1. Press  .
    If Single Step Access is programmed,
    this step can be skipped. 
    2. Obtain outside or Intercom dial tone in
    the usual way. 
    Listen for: Dial tone 
    3. Dial number. 
    Speak toward phone when call is 
    established. 
    1. Press  .
    If Ringing Line Preference is pro-
    grammed, this step answers the call. 
    2. Press flashing  .
    3. Speak toward phone. 
    1. Press  .
    1. Press  .
    2. 
    1. 
    To change a
    Handsfree call into a
    handset call:
    To change a handset
    call into a Handsfree 
    call: 
    To hang up a
    Handsfree call:
    To answer an outside
    call using Handsfree: 
    To place a call
    Handsfree:
    Handsfree (Speakerphone)
    35 
    						
    							Headset Compatibility
    To get even more freedom and convenience than with Handsfree, pur-
    chase a Headset and connect it to your telephone. In addition to hav-
    ing your hands free for other work, youll have privacy on a call that is
    not available with Handsfree. 
    1. Make sure your phone is idle and pro-
    grammed for headset operation. 
    2. Unplug the handset. 
    Leave the handset in the handset cradle.
    3. Plug in the headset. 
    1. Press  whenever you see the
    instruction, Lift handset or  .
    OR
    Press  whenever you see the 
    instruction, Hang up or  .
    The SPK key functions as a Release key.
    Hold
    Dont place your handset down on the desk when you need your caller
    to wait, use Hold instead. Hold places your call in a temporary waiting
    state until you can get back to it. While the call waits, you can process
    calls or use other features. And dont worry if you forget about the call
    and leave it on Hold too long - it will recall back to you. 
    Your telephone system provides three types of Hold (see the following
    information). Your Communications Manager can tell you which types
    you can use.
    To operate the 
    headset:
    To install the headset:
    Headset Compatibility
    36 
    						
    							Hold (also known as System Hold)
    For normal calls . . .
    When you place an outside call on Hold, it flashes your line key
    and the line keys on your co-workers’ phones as well. Either you or
    another co-worker can pick up the call on Hold. However, Intercom
    calls on Hold do not indicate at any other extensions and no other
    system features can be accessed without disconnecting the call.
    Exclusive Hold
    For high priority calls . . .
    After you place an outside call on Exclusive Hold, it flashes your
    line key but looks busy to your co-workers. Only you can pick up
    the call from Hold.
    Automatic Hold
    For easier call processing . . .
    With a call on the line, without pressing Hold first, you can initiate
    another feature. The system places the call on Hold automatically
    when you press ICM or DND/CONF (If you press DND/CONF, do
    not hang up the phone or the call will be disconnected as this is not
    a true system Hold).
    You can program a feature key on your display phone for Recall Line
    Display Mode. When a Hold Recall tone is heard, the display will
    show the line and station number of the recalling line (refer to
    Programmable Keys, page 59).
    1. Press  .
    2. 
    If you place an Intercom call on Hold,
    do not hang up the handset or the call
    will be terminated. 
    1. Press  twice. 
    2. 
    To place an outside
    call on Exclusive Hold:
    To place an Intercom
    or outside call on
    Hold: 
    Hold
    37 
    						
    							1. 
    2. Press flashing  .
    1. 
    2. Press flashing  .
    OR
    Press .
    Dial  and the extension num-
    ber that placed the call on Hold. 
    Call is connected. 
    1. Press  . 
    1. Press  .
    2. Press  .
    3. Press  . 
    4. Press  .
    Hotline - Dual Handsfree Hotline
    Dual Handsfree Hotline allows you to simultaneously call two other
    extensions. A secretary extension can make a voice announced
    To activate\cancel
    Recall Line Display:
    To retrieve an
    Intercom call on Hold:
    To retrieve an out-
    side call on Hold at
    another extension:
    To retrieve an outside
    call on Hold: 
    Hotline-Dual Handsfree Hotline
    38 
    						
    							Intercom call over the speaker of two executive extensions. The users
    at the executive extensions can reply Handsfree (i.e., by just speaking
    toward the phone) and you can all talk. 
    The simultaneous call goes through only if both executive extensions
    are idle and an executive extension has not forwarded Intercom calls.
    When an executive replies by lifting the handset, the other executive is
    disconnected. The secretary can make a ringing Intercom call to both
    executives; however, an executive must lift the handset to reply, which
    disconnects the other executive. 
    1.  at secretary extension. 
    2. Press  . 
    3. Dial either executives extension number. 
    Both extensions are called. If ringing is
    heard, the secretary can dial 1 to con-
    vert the call into a voice announced
    call. If busy tone is heard, the secretary
    can still contact the other executive by
    repeating step 2-3 using the other exec-
    utives extension number. 
    Intercom
    Call a co-worker over the Intercom. You are not restricted from plac-
    ing an Intercom call to any other extension. Intercom calls can ring or
    voice-announce at the called extension. 
    Each extension user can: 
    Force Intercom calls they place to ring the called extension, regard-
    less of other programming 
    If allowed system-wide, enable/disable voice-announce for their
    Intercom calls 
    To place a Dual
    Handsfree Hotline
    call:
    Intercom
    39 
    						
    							1. 
    2. Press  . 
    Listen for: Dial tone 
    3. Dial extension number. 
    To convert a ringing call into a voice
    announced call or vice versa, dial 1.
    Listen for: Two beeps
    1. Speak toward phone
    Listen for: ICM ring 
    1. 
    Last Number Redial
    Instead of dialing a busy or unanswered outside call again, quickly
    redial it with Last Number Redial. Last Number Redial stores the last
    outside call you placed in memory so you can easily recall it. The
    stored number can be up to 18 digits long, using 0-9, # or *. You can
    also quickly redial your last call using Repeat Redial (page 62) and
    Save (page 63).
    1. 
    2. Press  .
    3. Press  . 
    To use Last Number
    Redial:
    To answer an
    Intercom call that
    rings your phone:
    To answer an
    Intercom call if you
    hear two beeps:
    To place an Intercom
    call:
    Last Number Redial
    40 
    						
    							Meet-Me Conference
    Use Meet-Me Conference to have a telephone meeting with up to five
    other co-workers. After you announce the Meet-Me Conference over
    the Paging, a co-worker joins the meeting by dialing the Meet-Me
    Conference code. 
    Need to talk to only one other co-worker and dont know where they
    are? Meet-Me Paging allows you to set up a private meeting on a Page
    zone with one other co-worker. While you meet on the zone, no one
    else can hear your conversation, join in or make an announcement
    using that zone.
    1. 
    2. Press  .
    3. Dial code.
    80 for All Call81-84 for zones85 for All Call, external zones only86-87 for external zones (Portrait 824
    system only) 
    4. Page desired parties. Announce that par-
    ties should press  .
    5. Press  .
    6. Do not hang up.
    Listen for: Conversation with
    Conference members.
    To set up a Meet-Me
    Conference:
    Meet-Me Conference
    41 
    						
    							1.  (Do not press  ).
    2. Press  .
    Listen for: Conversation with
    Conference members. 
    1. 
    2. Press  .
    Listen for: Dial tone
    3. Dial code.
    80 for All Call81-84 for zones85 for All Call, external zones only86-87 for external zones (Portrait 824
    system only)
    4. Page person, announce code (Portrait
    308 = 80-85, Portrait 824 = 80-87).
    5. Dial  . Do not hang up.
    Listen for: Conversation with
    Conference member. 
    1.  (Do not press  ).
    2. Dial announced code  (Portrait 308 = 80-
    85, Portrait 824 = 80-87) or if calling 
    party is in the same zone, dial 
    .
    Listen for: Conversation with
    Conference member. 
    To join a Meet-Me
    Page:
    To set up a Meet-Me
    Page:
    To reply to a Meet-Me
    Conference:
    Meet-Me Conference
    42 
    						
    							Message Waiting
    Dont keep recalling a busy or unanswered co-worker. Leave them a
    Message Waiting request for a return call instead. The request is a quick
    flashing MW LED at the multibutton extension you called and a double
    wink LED on your phone. When your co-worker answers the Message
    Waiting, they automatically call your extension. And if someone leaves
    you a Message Waiting, youll know you didnt miss their call.
    In addition, Message Waiting lets you:
    Cancel all the messages you left at other extensions
    Cancel all messages co-workers left at your extension
    View and selectively answer messages left at your extension (dis-
    play keyset only)
    You can leave messages at any number of extensions. Also, any num-
    ber of extension users can leave a Message Waiting at your extension.
    -Listen for: Busy, Ringing or two beeps.
    1. Dial  .
    MW flashes intermittently as confirma-
    tion. 
    2. 
    1. Press  .
    2. Press  .
    To cancel all Message
    Waiting indications
    you left and that were
    left for you (display
    phones only):
    To leave a Message
    Waiting (at an exten-
    sion that is busy or
    does not answer):
    Message Waiting
    43 
    						
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