Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook

							Multibutton Telephone Feature Handbook
      
Portrait 308/824 
						

							

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							Multibutton Telephone
Feature Handbook
82400MFH04 
						

							This manual has been developed by Nitsuko America.  It is intended
for the use of its customers and service personnel, and should be read
in its entirety before attempting to install or program the system.  Any
comments or suggestions for improving this manual would be appreci-
ated.  Forward your remarks to:
Nitsuko America, Telecom  Division
4 Forest Parkway
Shelton, CT 06484
Attention:  Manager, Technical Publications
Nothing contained in this manual shall be deemed to be, and this man-
ual does not constitute, a warranty of, or representation with respect to,
any of the equipment covered.  This manual is subject to change with-
out notice and Nitsuko America has no obligation to provide any
updates or corrections to this manual.  Further, Nitsuko America also
reserves the right, without prior notice, to make changes in equipment
design or components as it deems appropriate.  No representation is
made that this manual is complete or accurate in all respects and
Nitsuko America shall not be liable for any errors or omissions.  In no
event shall Nitsuko America be liable for any incidental or consequen-
tial damages in connection with the use of this manual.  This document
contains proprietary information that is protected by copyright.  All
rights are reserved.  No part of this document may be photocopied or
reproduced without prior written consent of Nitsuko America.
©1998 by Nitsuko America. All Rights Reserved.
Printed in U.S.A.
Y
ear 2000 Compliance
The Portrait 308/824 systems are unaffected by the date change to the
year 2000.  The entry of the year in the date is used to display Leap
year (02/29) dates.  The year does not display on display telephones.
A two-digit year is used for the SMDR output. 
						

							Using Your Telephone.....................................................1 Calling a Co-Worker  . . . . . . . . . . . . . . . . . . . . . . . . . . .2 
Outside Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 
Handling And Rerouting Your Calls  . . . . . . . . . . . . . . .3 
When Your Call Cant Go Through  . . . . . . . . . . . . . . . .3 
Placing Calls Quickly  . . . . . . . . . . . . . . . . . . . . . . . . . .4 
When You Work In Groups  . . . . . . . . . . . . . . . . . . . . . .5 
If You Need Privacy  . . . . . . . . . . . . . . . . . . . . . . . . . . .5 
Have a Telephone Meeting  . . . . . . . . . . . . . . . . . . . . . .6 
Streamlining Your Telephones Operation  . . . . . . . . . . .6 
Personalizing Your Telephone  . . . . . . . . . . . . . . . . . . . .7 
Account Codes ...............................................................9 
Alarm Clock .....................................................................9 
Background Music.........................................................11 
Call Forwarding .............................................................11 
Executive Call Forwarding  . . . . . . . . . . . . . . . . . . . . .12 Call Parking....................................................................14 
Call Timer.......................................................................14 
Call Waiting (Camp On) .................................................15
Caller ID.........................................................................17
Caller ID Table  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Caller ID Temporary Memory  . . . . . . . . . . . . . . . . . . .18
Callback........................................................................22 
Conference...................................................................23 
Confirmation Tone ........................................................24 
Direct Station Selection Console, DSS (Portrait 824) .....25 
Direct Station Selection, Extension ...............................26 
Directed Call Pickup ......................................................28 
Directory Dialing............................................................29 
Do Not Disturb ..............................................................30 
Door Box .......................................................................31 
Executive Override........................................................32 
Extension Hunting .........................................................33 
Flash..............................................................................33 
Handsfree (Speakerphone) ..........................................34 
Headset Operation.......................................................36 
Hold..............................................................................36 
Hotline - Dual Handsfree Hotline..................................38 
Intercom.......................................................................39 
Last Number Redial .......................................................40 
Meet-Me Conference....................................................41 
Message Waiting ...........................................................43 
Table of Contents
i 
						

							Microphone Mute..........................................................45 
Name/Message Storing..................................................46 
Night Answer (Off-Hours Ringing) ................................49 
Off-Hook Signaling .......................................................50 
Outside Calls, Answering ..............................................52 
Outside Calls, Placing....................................................52 
Line Queuing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 
Automatic Line Access  . . . . . . . . . . . . . . . . . . . . . . . .54 
Converting from Pulse to Tone Dialing  . . . . . . . . . . . .54 
Are You Behind a PBX?  . . . . . . . . . . . . . . . . . . . . . . .55 
You May Have a Private Line  . . . . . . . . . . . . . . . . . . .55 
If You Hear a Warning Tone  . . . . . . . . . . . . . . . . . . . .56 
Did Your Call Go Through?  . . . . . . . . . . . . . . . . . . . .56 
Need to Block Outgoing Calls From Your Phone? . . . .56 
Paging...........................................................................58 Internal Page  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 
External Page  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 
Programmable Keys ......................................................59 
Repeat Dial....................................................................62 
Room Monitor...............................................................62 
Save..............................................................................63 
Selectable Display Messaging .......................................65 
Broadcast Message At A Later Time  . . . . . . . . . . . . . .65 
Do Not Disturb / General Message  . . . . . . . . . . . . . . .66 
Message Waiting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 
Camp-On  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 
Reverse Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 
Speed Dial.....................................................................74 System Speed Dial  . . . . . . . . . . . . . . . . . . . . . . . . . . .74 
Personal Speed Dial  . . . . . . . . . . . . . . . . . . . . . . . . . .74 
Step Calling...................................................................76 
Tandem Trunking...........................................................76 
Time And Date Setting ..................................................78 
Transfer .........................................................................79 
Voice Mail ......................................................................80 
Volume Control .............................................................83 
Charts............................................................................85 
ii
Table of Contents 
						

							Using Your Telephone
Your telephones Alphanumeric Displayhelps you use features and
tells you about your calls. For example, you can see the name of a co-
worker who calls you. (You may also be able to change the time and
date on your phone if its not correct. Turn to page 78 for more.)
Press a One-Touch Keyfor one-button contact with co-workers and
outside callers or when using certain features. To learn how to pro-
gram your One-Touch Keys, go to page 59.
Handsfreelets you place and answer calls by pressing  instead
of using the handset. The Microphonepicks up your voice for
Handsfree calls.
The system may restrict you from using some of the features
in this handbook. Check with your Communications Manager
to see which features are available. Also, if your system does
not use the standard numbering plan shown on page 85, fea-
ture access codes may be different than described.
Using Your Telephone
1 
						

							Calling a Co-Worker
You can dial a co-worker on the
Intercom(page 39), or use
Paging(page 58) if you dont
know where they are.
Visitors at your entrance door can
call you on the Intercom using a
Door Box(page 31).
Outside Calls
You can Answer Outside Calls
that ring your phone or flash your
line keys (page 52). Night Service
(page 49) may change the way
these same calls ring your phone. 
To  Place Outside Calls(page 52),
use your line keys or dial codes.
You may have to enter Account
Codes(page 9) before your call
goes through. Once your call goes
through, the Call Timer(page 14)
shows you how long youre on the 
phone. You may be able to use Flash(page 33) to place another call
without losing your line. 
Using Your Telephone
2 
						

							Handling And Rerouting Your Calls
Use Hold(page 36) to have your
call wait at your phone. Or, if your
system is a Portrait 824,  Parkit
in orbit for a co-worker (page 14). 
Have a call for a co-worker?
Transferit to them (page 79). 
When you leave your desk, think
about Call Forwardingyour calls
to someone else (page 11). Or, if
you want your callers to know
where you are, set a Selectable 
Display Messageat your phone (page 65). 
When Your Call Cant Go Through
Dont just hang up when your call
cant get through to a co-worker!
Use Call Waiting(page 15) to
wait without hanging up. Send
your co-worker Off Hook
Signaling(page 50) to let them
know youre waiting. If you dont
have time to wait, leave a
Callbackrequest (page 22).
In a hurry? Think about leaving
your co-worker a Message
Waiting(page 43).
CALL
FWD
HOLD
PARK FOLLOW
ME
DND
SEL.
DISPL.
Using Your Telephone
3