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Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook

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    							Call Parking (Portait 824 Only) 
    Call Parking allows you to place an outside call in a waiting state
    (called a Park orbit) so that any other keyset extension within the
    same Park group may pick it up. After parking the call, you can Page
    the person receiving the call and hang up. The paged party just presses
    the Park key from any extension within the same Park group to pick
    up the call. This is also useful when transferring a call to a keyset that
    does not have a line appearance on their phone for that line. 
    1. While on an outside call, press Park key. 
    1. 
    2. Press Park key. 
    Call Timer
    You can time your outside calls on your telephone display. Youll find
    Call Timer indispensable if you must keep track of your time on the
    phone. 
    There are two ways to activate the timer. The first type of timer is set
    up in the system programming. This timer automatically starts when
    you place an outgoing call. The display changes to a stopwatch at the
    beginning of the call and stops timing when you hang up. The display
    shows the duration of the call for approximately eight seconds and
    then changes to display the date and time. 
    The second type offers more flexibility. You can press a programmed
    One-Touch key at any time before placing or answering a call, or
    To answer a call on
    Park (within the same
    Park group as the
    extension that placed
    the call in Park):
    To place a call on
    Park: 
    Call Parking
    14 
    						
    							while on a call. You can also time Intercom calls or use the idle tele-
    phone as a stopwatch.
    1. Press to start timing.
    2. Press  again to stop
    timing.
    3. Press  to return to the date and
    time.
    Call Waiting (Camp On)
    After you call a busy extension, use Call Waiting to wait in line (i.e.,
    Camp On) without hanging up. When you Camp On, the system sig-
    nals the busy user indicating that you are waiting. Your call goes
    through when the busy extension becomes free.
    Call Waiting also helps when you are on the phone because it lets you
    know when additional calls are trying to get through. Call Waiting lets
    your callers wait in line without being forgotten.
    1. Place Intercom call.
    Listen for: Busy signal
    2. Dial  .
    Listen for: Busy signal stops
    3. Do not hang up.
    Wait for the call to go through. Ringing
    is heard as soon as the extension
    becomes free.
    To send a Call Waiting
    tone to a busy
    extension:
    To activate the manual
    Call Timer: 
    Caller Waiting (Camp On)
    15 
    						
    							Caller ID
    Caller ID allows a display keyset to show an incoming caller’s tele-
    phone number and/or name with the time and date on the phone’s
    display. The caller’s information can be checked before answering an
    incoming call. The information received by the system depends upon
    the capabilities of your local telco.
    There are two types of Caller ID message formats currently available:
    Single Message Format and Multiple Message Format. With Single
    Message Format, the telco sends only the caller’s phone number (DN).
    The DN is either 7 or 10 digits long. In Multiple Message Format, the
    telco sends the DN and the caller’s name. The DN for this format is
    also 7 or 10 digits long, and the name provided consists of up to 15
    characters. The data remains stored for the duration of the call.
    Information Display After
    Received:
    Display Shows:Pressing CHECK:
    Name/Number number number
    name telco time/date
    Number number number
    telco time telco time/date
    Name NO NUMBER INFO NO NUMBER INFO
    name telco time/date
    Call from Non-ID line number line number
    Service Area NO CALLER INFO NO CALLER INFO
    No Caller ID NO NUMBER INFO NO NUMBER INFO
    Information telo time/date telco time/date
    Caller ID Table
    Caller ID information (name and number) can be stored in the sys-
    tem’s Caller ID Table (up to 100 bins). Keyset users can also make
    outgoing calls using the Caller ID Table.  The Caller ID Table and the
    Temporary Memory bins can only hold a maximum of 10 digits.
    Therefore, a long distance number can not be stored in a bin.
    Caller ID
    16 
    						
    							Temporary Memory
    When a call is abandoned or the Caller ID table is full, the caller’s
    information will be stored in the Temporary Memory (up to 24 Caller
    ID names and numbers). If the Temporary Memory is full, the oldest
    Caller ID information will automatically be deleted and the new infor-
    mation will be stored in it’s place.
    The Temporary Memory can be used for the following:
    Placing an outgoing call using the stored Caller ID information.Transferring stored Caller ID information from the Temporary
    Memory to the Caller ID Table.
    The Caller ID Table and the Temporary Memory bins can only hold a
    maximum of 10 digits. Therefore, a long distance number can not be
    stored in a bin.
    1. Do not lift the handset.
    2. Press  .
    3. Press  to display further
    information (if available).
    If Single Step Access is enabled, the
    user must press the FLASH key then
    the line key.
    1. Answer call as normal (Caller ID infor-
    mation is displayed).
    2. Press  to display further
    information (if available).
    To view Caller IDinfor-
    mation with Post-
    Answer Display:
    To view Caller ID infor-
    mation with Pre-
    Answer Display:
    Caller ID
    17 
    						
    							1. Answer  call.
    2. Press  and dial  .
    If a confirmation tone (one short beep)
    is heard, the information was success-
    fully stored in the next empty memory
    bin in the Caller ID Table. If an error
    tone (three short beeps) is heard:
    - the system does not allow the extension
    to edit the table (Program 61 [C.]).
    - the call does not have Caller ID infor-
    mation available
    - another extension is storing informa-
    tion simultaneously
    - the Caller ID Table is full
    1. Do not lift handset.
    2. Press  .
    3. Dial  for a specific bin 
    number then enter bin number (001-100)
    ORfor the next available 
    bin number.
    4. Press  .
    5. Enter telephone number.
    6. Press  .
    7. Enter caller’s name (see the
    Name/Message Storing feature).
    8. Press  .
    9. Press  .
    To store new informa-
    tion or edit existing
    information:
    To store Caller ID
    information in the
    table:
    Caller ID
    18 
    						
    							1. Press  key.
    2. Dial  .
    3. Dial bin number (001-100).
    4. Press  .
    5. Press  .
    6. Press  .
    7. Press  .
    1. Press  .
    2. Dial  .
    3. Dial bin number (001-100).
    4. Press   .
    Dialing out from a stored number may
    not work with all central offices.  The
    number stored in the bin may have to
    be edited (e.g. With 203-926-5400, the
    “203” may have to be removed in
    order to dial the number properly).
    To make an outgoing
    call using a bin 
    number:
    Deleting a bin’s entry:
    Caller ID
    19 
    						
    							1. Press  .
    2. Dial  .
    3. Dial the digits of the phone number to be
    searched (up to 10 digits max.).
    4. Press  .
    The first name and number is displayed.
    Press (forward) or (back-
    wards) to scroll.
    5. To call the displayed number, press
    .
    OR
    To edit the information, press  +
    follow the editing instructions explained
    previously.
    OR
    To delete the information:  Press 
    + .
    1. Press  .
    2. Dial  .
    3. Starting with the last name, enter the let-
    ters of the name (up to 15 letters max.) to
    be searched.
    4. Press  (the first name and number
    is displayed).
    To search the Caller ID
    Table for a stored
    name:
    To search the Caller ID
    Table for a stored
    number:
    Caller ID
    20 
    						
    							If needed, scroll by pressing 
    (forward) or  (backwards).
    5. To call the displayed number, press
    .
    OR
    To edit the information, press  +
    follow the editing instructions explained
    previously.
    OR
    To delete the information:  Press 
    + .
    1. Press  .
    2. Dial  .
    3. Scroll to find the number desired.
    scrolls forward,  scrolls 
    backward.
    4. Press  when number displayed.
    If the extension is not allowed to edit
    the Temporary Memory, an error tone
    will be heard after dialing ‘95’.
    1. Press  .
    2. Dial  .
    To clear all stored
    information in the
    Temporary Memory:
    To place an outgoing
    call from the
    Temporary Memory:
    To search the Caller ID
    Table for a stored
    name (cont.):
    Caller ID
    21 
    						
    							1. Press  .
    2. Dial  .
    3. Press  .
    4. Press  .
    The information will be stored in the
    next available bin.
    Callback
    When you call a busy extension, you can leave a Callback request for
    a return call. You do not have to repeatedly call the busy extension
    back, hoping to find it idle. When you leave a Callback, the system
    handles your request as follows: 
     When the busy extension becomes idle, the system rings you.
     After you answer the Callback ring, the system then rings the for-
    merly busy extension. (If that extension doesnt answer, the system
    cancels the Callback.)
     As soon as the other extension answers, the system sets up an
    Intercom call between you and them. 
    1. Place Intercom call. 
    Listen for: Busy tone 
    2. Dial  . 
    Listen for: Busy tone stops. 
    3. 
    To place a Callback:
    To transfer information
    from the Temporary
    Memory to the Caller
    ID Table:
    Callback
    22 
    						
    							The signal is a quick double ring.
    1. 
    Extension is called.
    1. Lift handset to cancel Callback before
    receiving the Callback signal. 
    2. 
    Conference
    Conference lets you add additional inside and outside callers to your
    conversation. With Conference, you can set up a multiple-party tele-
    phone meeting without leaving the office. The system allows up to
    one outside and five inside parties to be added to the conversation. If
    Multi-Line Conference is enabled, a second outside call can be added
    to the conversation. In addition to Conference, there are other ways to
    have a telephone meeting. See Meet Me Conference and Meet Me
    Paging (page 41), and Tandem Trunking (page 76).
    Method 1
    1. Establish the first call. 
    2. Press  .
    3. Press  and dial extension number
    or establish second outside call. 
    For Intercom calls, the party must
    answer using the handset.
    4. Press  .
    Conference is established. To add more
    inside parties, repeat steps 2-4. 
    To establish a
    conference call:
    To cancel Callback: 
    To answer the
    Callback signal:
    Conference
    23 
    						
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