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Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook
Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook
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Theres no need to keep redialing your outside call if its busy or unan- swered - use Repeat Dial instead (page 62 ). And when your systems lines are busy, Line Queuing (page 53) lets you wait for a free one. With Selectable Display Messages, send a message to your busy co- workers display phone (page 65). They can reply with a Reverse Message(page 66). Placing Calls Quickly Store numbers that you call often in Speed Dialbins (page 74). You can easily dial the stored number with just a few key presses. To quickly retry the number you just dialed, try Last Number Redial (page 40). If youll need to redial the number later on, let Save(page 63) retain it for you. Using Your Telephone 4
When You Work In Groups If you and your co-workers handle each others calls, you might want to have Extension Hunt Groups (page 33). Someone calling your groups number goes through to the first available extension. If there is no answer at that exten- sion, a co-worker can try the next extension in line using Step Calling(page 76). To answer a call already ringing a co-workers phone, use Directed Call Pickup (page 28). If You Need Privacy When youre busy in your office and dont want to be interrupted, use Do Not Disturb(page 30). Before talking to someone at your desk while youre on a handsfree call, try Microphone Mute(page 45). Your caller cannot hear your voice until you cancel Microphone Mute. Using Your Telephone 5
Have a Telephone Meeting Conference(page 23) allows you to quickly set up a telephone meeting. Use Meet Me Conference(page 41) to set up a meeting which lets others join if they choose. Optionally, you can also use Meet Me Pageto set up a meeting on a page zone. To join two outside callers togeth- er and leave them to talk privately, use Tandem Trunking(page 76). Streamlining Your Telephones Operation Your telephone provides you with options that can dramatically streamline the way you handle calls. For example, you can use One-Touch Keys for one-button access to co-workers, outside calls, Speed Dial numbers and certain feature codes. Are you a secretary for two people? Use Dual Handsfree Hotline (page 38). This allows one extension to simultaneously call two other extensions. The secretary Using Your Telephone 6
extension can make a voice announced Intercom call over the speaker of both executive extensions. The users at the executive extensions can reply Handsfree and all three parties can talk. Tired of always reaching for the handset or cradling it under your chin while you type? Install a headset and enable Headset Operation (page 36). Personalizing Your Telephone If your system is a Portrait 824, when you need to cover up noise in your office that might be dis- tracting to your work, turn on Background Music(page 11). Dont forget about that important meeting - set an Alarm(page 9) to remind you. Let the co-workers you call know whos on the line. Go to Name Storing(page 46) and assign a name to your extension. To have your phone beep every time you press a dial pad key, enable the Dial Pad Confirmation Tone(page 24). Using Your Telephone 7
Your Multibutton Phone Volume/Contrast Control 82400 - 1 1 1 7 72 2 8 83 3 9 94 4 10 105 5 11 LND FTR 6 6 12 CHECK CLEAR Q_Z PRS GHI ABC Clear Check Line keys One-touch keys Feature Last Number Dial Message Waiting lamp Room Monitor lamp Intercom Dial Control Transfer Flash Speaker Do Not Disturb/ConferenceHold Microphone MuteMicrophoneHandset SpeakerLiquid crystal display TUV JKL :/- DEFDC MON MW FLASH DND/CONF MIC VOL.ICM TRFR SPK HOLD WXY MNO 1 7 4 2 8 5 0 3 9 6 Using Your Telephone 8
Account Codes Account Codes are codes you enter that help keep track of outside calls. There are two types of Account Codes: Optional and Forced. With optional codes, the Account Codes you enter are solely for cate- gorizing your calls. For example, if you work in an accounting firm that must bill back customers for time on the phone, Optional Account Codes are for you. Forced Account Codes also let you categorize calls, but you must enter one before placing outgoing calls. If you dont enter the code, you cant place the call. This ensures that calls dont go out untracked. Check with your Communications Manager to find out if your system uses Account Codes - and which codes you should enter. Account Codes can be from 1-8 digits long, using 0-9 and #. 1 .Seize an idle CO line Listen for: Dial tone If youre on an active outside call already, skip this step. 2. Dial . 3. Dial Account Code. 4. Dial . 5. Dial telephone number. Alarm Clock You can use your display phone like an alarm clock to remind you of appointments and important meetings. Your phone has two alarms that can each be programmed for a specific time. The alarms sounds every day at the set time unless they are cancelled. This feature can be pro- grammed as a One-Touch key in the Programmable Keys feature. To enter an Account code for an outside call: Account Codes 9
1.Press . 2. Press . If programmed as a One-Touch key, press the One-Touch key instead. 3. Dial to set the first alarm or dial to set the second alarm. 4. Dial time in terms of a 24-hour clock. For example, dial 1545 for 3:45 PM. 5. Dial . 6. To hang up, press . 1. Press . 2. Press . 3. Dial to check the first alarm or dial to check the second alarm. 4. Press . 1. Press . To stop the alarm tone: To check an alarm setting: To set an alarm at a display keyset: Alarm Clock 10
1. Press . 2. Press . If programmed as a One-Touch key, press the One-Touch key instead. 3. Dial to cancel the first alarm or dial to cancel the second alarm. 4. Dial . 5. To hang up, press . Background Music (Portrait 824 only) Background Music (BGM) sends music from an FM receiver, tape deck or CD player your company provides to the speaker in your tele- phone. This helps give you a pleasant working environment. The Background Music plays whenever your phone is idle. 1. Do not lift handset. 2. Press . Call Forwarding Use Call Forwarding to redirect your calls to another extension. With Call Forwarding, youre sure your calls are covered when you are away from your work area. There are four types of Call Forwarding: 0 = Call Forward, Immediate All calls forwarded immediately to the destination. 1 = Call Forward When Busy Forwarded only when the extension is busy. To turn BGM on or off while an extension is idle: To cancel an alarm: Background Music 11
2 = Call Forward When Unanswered Forwarded only if the call is unanswered. 3 = Call Forward When Busy / Unanswered Forwarded only when the extension is busy or unanswered. Call Forwarding will reroute all calls, including calls transferred from another extension. You must enable Call Forwarding from your phone. Executive Call Forwarding This feature allows two extensions to be specially paired for the pur- pose of forwarding calls. The extension designated as the executive can forward its incoming calls to the extension designated as the sec- retary. If, for example, the executive sets the phone to Do Not Disturb, the executives calls are forwarded to the secretarys exten- sion. The secretarys extension can reach the executives extension even when Executive Call Forward is activated. 1. Press . 2. Press . 3. Dial destination extension number. 4. Dial option code: 0 = Call Forward, Immediate -All calls forwarded immediately to the destination. 1 = Call Forward When Busy -Forwarded only when the extension is busy. 2 = Call Forward When Unanswered -Forwarded only if the call is unan- swered. To activate Call Forwarding from a keyset: Call Forwarding 12
3 = Call Forward When Busy / Unanswered - Forwarded only when the extension is busy or unanswered. -Listen for: one short beep as confirma- tion of procedure or one long beep indicating call cannot be forwarded to that extension. - Note: If no code is entered, all calls forward immediately to the destination extension. 5. Press . 1. Press . 2. Press twice. 3. Press . 1. Press at the executives extension. 1. Press twice at the executives extension. To cancel Executive Call Forward: To activate Executive Call Forward: To cancel Call Forwarding from a keyset (must be done from originating extension): To activate Call Forwarding from a keyset (cont.): Call Forwarding 13