Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook

							1. 
2. Press  .
3. Dial Queue Group number (1-6). 

If you hear busy tone, the extension can
not use Line Queuing for that group.
4. 
Automatic Line Access
Automatic Line Access lets you access an outgoing line without press-
ing a line key or dialing a two-digit line number. A single-digit code
automatically accesses an outgoing outside line. 
1. Press  .
2. Dial  .

A line is seized and dial tone comes
over the speaker. 
1. Press  .
2. Dial Queue Group number (1-6). 

A line is seized and dial tone comes
over the speaker. 
Converting from Pulse to Tone Dialing
If your company is in a Dial Pulse area, you may need to change the
dialing mode of your phone to tone (DTMF) after you place your ini-
tial call. This allows you to use dial-up services like electronic bank-
ing or a clients Voice Mail. 
To access the first
available line in a
Queue Group using
Automatic Line
Access:
To access the first
available outgoing
line using Automatic
Line Access: 
To use Line Queuing:
Outside Calls, Placing
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							1. Dial phone number (pulse mode).
2. Dial  .
3. Dial number (tone mode).
Are You Behind a PBX?
Your telephone system may be connected to a Private Branch
Exchange (PBX) rather than to the telephone companys lines. This
means that when you get dial tone on an outside line, you are really
getting dial tone from the PBX. This may affect the way you place
outside calls. For example: 

After you press a line key, you may have to dial an additional
access code (e.g. 9) before you can dial your outside number. 

The PBX may restrict you from placing certain types of calls. 

You may be able to Transfer and Conference your calls to other
systems connected to the same PBX. 
Ask your Communications Manager if you are behind a PBX. 
1. Access an outside trunk. 
2. Dial the PBX trunk access code before
the telephone number. 
You May Have a Private Line
A Private Line is simply a line on your phone that nobody else in the
system can use. Only you can place and answer calls on your Private
Line. Your Communications Manager can tell you if you have a
Private Line. 
1. 
2. Press Private Line key. 

Listen for: Dial tone 
3. Dial number. 
To place a call on
your Private Line:
To place a call if the
system is behind a
PBX: 
To select DTMF:
Outside Calls, Placing
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							If You Hear a Warning Tone
While on an outside call, you may hear occasional beeps through your
speaker or handset. These tones remind you that you have been on the
call a long time.
Did Your Call Go Through?
If you dial certain calls and you find that they do not go through, ask
your Communications Manager the following questions:

Do I need to enter Account Codes (page 9) for outside calls?

Is my telephone Toll Restricted? If it is, what numbers am I pre-
vented from dialing?
1. 
2. Press an idle  .
3. Press  .
4. Press  .
5. Dial security code.
6. Dial phone number.
Need to Block Outgoing Calls From Your Phone?
If youre going to be away from your desk, you can temporarily pro-
gram your phone to block outgoing calls. If this option is enabled for
you, just enter a four-digit personal code. If this 4-digit personal code
is forgotten, it can be cleared by the system administrator (extension
#10) by entering a special password.
When Dial Block is activated, anyone trying to place a CO call will
hear an error tone and the line will drop.
To temporarily 
override Toll
Restriction while plac-
ing a call at a co-
workers desk:
Outside Calls, Placing
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							1. Press  .
2. Dial  . 
3. Dial 4 digit personal code. 

You can dial any number as a personal
code. 
4. Dial  . 

Listen for: Confirmation tone when
feature activated.
OR
Error tone when feature is not activated.
5. Press  .
1. Press  .
2. Dial  and enter the 4-digit
code that was used when feature was
activated. 
3. Dial  . 

Listen for: Confirmation tone when
feature deactivated OR Error tone
when feature is not deactivated. 
4. Press  to hang up. 
To release Dial Block: 
To set Dial Block:
Outside Calls, Placing
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							1. Press  .
2. Dial  . 
3. Dial password (73738 = RESET) 

Note: This is not the system password.
This is a special password used for this
feature only. 
4. Press  .
5. Enter the station number to be cleared. 
6. Press  . 

To enter additional stations, press #. 
7. Press  to exit. 
Paging
Internal Page
Need to locate a co-worker or make an announcement? Use Internal
Paging. Your system can have All Call Internal Paging and up to four
zones of Internal Zone Paging. When you make an All Call Paging
announcement, your voice broadcasts to all idle extensions. When you
make a Zone Paging announcement, your voice broadcasts to all the
idle extensions in the zone you called. 
External Page
If you have your own external speaker system installed, you may be
able to use it for External Paging. This is particularly helpful in large
or noisy areas where the Internal Paging speakers in the telephones are
not loud enough. Your system can have either one external Page Zone
(Portrait 308) or All Call External Paging and two external Page
Zones (Portrait 824). The system can also be programmed to allow
To release Dial Block
if personal code is
forgotten (from sta-
tion #10 only): 
Paging
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							incoming calls, Background Music (BGM) (Portrait 824 only) from an
external source, and/or alarm signals to broadcast over the external
page zone(s).
1. 
2. Press  . 

Listen for: Dial tone 
3. Dial code. 

80 for All Call (This can be pro-
grammed to page all internal and
external zones. Check with your
Communications Manager for current
programming.) 

81 for internal zone 1 
82 for internal zone 2 
83 for internal zone 3 
84 for internal zone 4 
85 for all external zones 
86 for external zone 1 (Portrait 824
only) 

87 for external zone 2 (Portrait 824
only) 
4. Make announcement. 
5. 
Programmable Keys
Customize your phone by storing features or outside lines under your
Programmable Feature Keys. For example, instead of pressing SPK +
TRFR + # + SPK to enable Night Answer, just press your Night
Answer feature key instead. The 12-line phones have 22 programma-
ble keys while the 6-line phones have 16. This allows you to store the 
To make a Page:
Programmable Keys
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							features you use most often under the One-Touch, CO or DSS keys.
The chart below shows the available features and their corresponding
feature numbers. 
Note that outside lines can only be stored in the top row and the first
two keys on the left in the second row (keys 1-8). 
Feature
# Feature
00 Undefine a feature 
key
01 Alarm Clock
02 Call Timer
03 Day/Night Mode
04 Monitor
05 Monitored
06 Recall Line Display
07 Repeat Dial Key
08 Repeat Dial (Hurry up)
09 Directory Dial (CO)
10 Directory Dial (ICM)
11 Park/Hold Retrieve
12 Walking Class of
Service Access
13 Call Forward Mode
(DISA)Feature# Feature
14 Loop Key (CO key
only)
15 Store Caller ID info.
in table
16 Edit Caller ID Table
17 Add Caller ID data to
table
18 Search Caller ID
Table by Number
19 Search Caller ID
Table by Name
20 Check/Edit Temporary
Memory
21 Clear Temporary
Memory
22 Record (CO key only)
Programmable Keys
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							1. Press  .
2. Press  .
3. Press a desired One-Touch key or 
.
4. Dial feature number (01-22).
5. Dial  .
6. Press  .
1. Press  .
2. Press  .
3. Press a One-Touch key or  with
the stored feature you wish to delete.
4. Dial  to delete the stored 
feature.
5. Dial  .
6. Press  .
1. Press  .
2. Press a One-Touch key or  where
the feature is stored.

The description of the set feature 
displays.
To check a feature
stored under a One-
Touch or CO key:
To delete a feature
stored on a One-
Touch or CO key:
To store a feature
under a One-Touch or
CO key:
Programmable Keys
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							Repeat Dial
Trying to get in touch with a customer and their phone is always busy
or unanswered? Dont keep redialing it manually - have Repeat Dial do
it for you. Repeat Dial will retry your call automatically until the called
party answers or the feature is cancelled. The number of times the sys-
tem retries a call is programmable. Your Communications Manager can
tell you how the system is programmed. While this feature is active, a
reminder tone will be heard every 30 seconds from the phones built-in
speaker to remind you that the Repeat Dial feature is active.
1. Place an outside call. 

Listen for: Busy tone or ring-no-answer. 
2. Press  and dial  .
OR
Press a programmed one-touch key.

The Portrait 308 system has one-touch
key 9 set for Repeat Redial at default. 
3. 

The system periodically redials the call.
1. then .
1. Press  .
2. Dial  .
Room Monitor
Use Room Monitor when you want to listen to the sounds in another
work area. For example, Room Monitor could let you listen to the
To use Hurry-Up oper-
ation (redial call
immediately): 
To cancel Repeat Dial: 
To use Repeat Dial: 
Repeat Dial
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							sounds in the warehouse when its left unattended. You just set up a
Room Monitor with a phone in the warehouse area. 
You must activate Room Monitor at your phone and at the phone you
want to monitor. You can only monitor one phone at a time, but any
number of phones can monitor the same extension. In addition, Room
Monitor is for listening only (i.e., you cannot talk to the monitored
extension). 
1.  at the extension to be monitored. 
2. Press  .
3. Press  .

MON flashes fast while Room Monitor
is activated. 
4. 
5. From the monitoring phone, do not lift
handset. 
6. Press  .
7. Press  .

MON flashes intermittently while Room
Monitor is activated. 
Save
While on an outside call, you can save the number you just dialed and
easily dial it later on. This lets you quickly redial a busy or unanswered
number without manually dialing any digits. Your system remembers
your saved number until you save a new number in its place.
To activate or cancel
Room Monitor:
Save
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