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Nitsuko Portrait 308/824 Multibutton Telephone Feature Handbook

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    							Method 2
    1. Establish an outside call. 
    2. Press  .
    3. Press  and call the other 
    extension by paging and announce the
    CO line key number. 
    The called party must press the CO line
    key to join. 
    4. Press  .
    1. 
    2. Press  .
    Confirmation Tone
    The Confirmation Tone feature allows a tone to be emitted from the
    built-in speaker on the keyset each time you press a line, feature or
    dial pad key. The tone confirms the key was fully pressed. 
    Do not lift handset.
    1. Dial  .
    Do not lift handset.
    1. Dial  .
    Listen for: Final Confirmation Tone is
    heard.
    To cancel
    Confirmation Tone:
    To activate the
    Confirmation Tone:
    To join a Conference
    when invited:
    To establish a
    Conference call:
    Confirmation Tone
    24 
    						
    							Direct Station Selection Console, DSS (Portrait 824 only)
    If you do a lot of call processing (like an operator or dispatcher), you
    may have a Direct Station Selection (DSS) Console. The DSS Console
    gives you a Busy Lamp Field (BLF) and one-button access to exten-
    sions and certain system features. Use the DSS Console to help you: 
     Call Extensions and Door Boxes 
     Transfer outside calls 
     Make Internal or External Pages 
    Your DSS Console may also have keys stored with Programmable
    Feature Key operations. This gives your DSS Console many of the
    features available on One-Touch and function keys. Check with your
    Communications Manager to see if your console has these functions.
    1. 
    2. Press one of the DSS keys. 
    If your call voice-announces, you can
    make it ring by dialing 1. If you dont
    have Handsfree, you must lift the hand-
    set to speak. 
    1.
    While on a CO call, press a DSS key. 
    Automatic Hold of CO
    line: 
    Extension BLF
    If DSS key is . . . Extension is . . .
    On Busy on a call
    Off Idle
    Flashing fast In DND
    To call an extension
    f rom your DSS
    Console:
    Direct Station Selection Console, DSS
    25 
    						
    							1. While on a CO call, press a DSS key. 
    The CO call is put on Hold and a call
    is placed to the desired extension. 
    2. Press  .
    Called extension rings. 
    1. While on a CO call, press one of the
    DSS keys. 
    CO call is put on hold and a call is
    placed to the desired extension. 
    2. Make announcement. 
    3. Press  . 
    CO call is transferred. If the called party doesnt want the call,
    press the flashing line key to retrieve it. 
    1. Press programmed Page key. 
    2. Make announcement. 
    If you dont have Handsfree, lift the
    handset to make your announcement. 
    3. 
    Direct Station Selection, Extension
    Direct Station Selection (DSS) provides you with one-button access to
    other extensions in the system. Each of the ten One-Touch keys on your
    telephone can be programmed to call a particular extension. You can also
    program the One-Touch keys to access any Page Zone or Door Box.
    If you have a display keyset, a Busy Lamp Field (BLF) indication is
    shown for any One-Touch keys you have programmed. This shows
    you if your co-worker is on a call, in Do Not Disturb, or idle. 
    To make a Page using
    your DSS Console:
    Announced Transfer:
    Unannounced
    Transfer: 
    Direct Station Selection, Extension
    26 
    						
    							1. 
    2. Press  . 
    3. Dial  . 
    4. Press One-Touch key. 
    5. Dial extension number.
    OR
    To program a Page Zone, dial 80-87 (86
    and 87 can only be assigned as DSS keys
    on the Portrait 824 system).
    OR
    To program a Door Box, dial 88 or 89. 
    6. 
    1. 
    If Single Step Access is programmed
    and the phone is equipped with a
    speakerphone, this step can be skipped.
    2. Press One-Touch key set as DSS key. 
    1. Do not lift handset. 
    2. Press  .
    3. Press  .
    4. Press One-Touch key. 
    Key number displays, then stored number.
    5. Press  to return to normal display.
    To display the number
    programmed under a
    DSS/One-Touch key: 
    To use a DSS key:
    To program a One-
    Touch key for DSS:  
    Direct Station Selection, Extension
    27 
    						
    							Directed Call Pickup
    Use Directed Call Pickup when you need to answer a call ringing
    another extension without leaving your phone. This lets you easily
    cover a co-workers calls when they have to be away from their desk. 
    1. 
    Do not press  . 
    2. Dial extension number of ringing phone.
    OR
    Dial . 
    If more than one extension is ringing,
    this code answers the calls in the fol-
    lowing order: Intercom calls,
    Unannounced Transfer and Incoming
    calls on a DISA line. 
    1. 
    2. Dial  . 
    1. 
    2. Press  .
    To use Directed Call
    Pickup to answer an
    outside incoming call: 
    To use Directed Call
    Pickup to answer a
    Door Box call:
    To intercept Intercom,
    Unannounced
    Transfer and DISA
    calls to a co-workers
    phone:
    Directed Call Pickup
    28 
    						
    							Directory Dialing
    If you have a display phone, Directory Dialing lets you call a Speed
    Dial or Intercom number by choosing the name associated with the
    number. You do not have to dial the number - you just select the dis-
    played name instead. This feature can be programmed as a One-Touch
    key in the Programmable Keys feature. 
    To store a name for each Speed Dial number and station, refer to the
    Name/Message Storing feature (page 46).
    1. Press  . 
    2. Enter the first letter of the name by
    Name/Message Storing feature. 
    3. Find the name using  or  . 
    = Advance scroll 
    = Backward scroll
    4. Press  .
    Call dials out. 
    1. Press  .
    2. Enter the first letter of the name by
    Name/Message Storing feature.
    3. Find the name using  or  .
    = Advance scroll
    = Backward scroll
    4. Press  .
    Call dials out.
    To use Directory Dial
    to place an Intercom
    call: 
    To use Directory Dial
    to place a Speed Dial
    call: 
    Directory Dialing
    29 
    						
    							Do Not Disturb
    Do Not Disturb (DND) blocks Page announcements, ringing and
    incoming voice announcements to your extension. DND permits you
    to work undisturbed at your desk without interruptions from your
    phone. When you activate DND, incoming calls still flash your line
    keys. While in DND, you may still use your phone in the normal man-
    ner for placing and processing calls. 
    There are four levels of DND which can be programmed into the sys-
    tem for each extension: 
     Level 0 = No DND capability 
     Level 1 = Blocks CO audible, allows Intercom calls 
     Level 2 = Blocks CO audible and Intercom calls 
     Level 3 = Blocks CO audible and Intercom calls or just CO audible
    A co-worker calling an extension in DND hears a fast busy signal. 
    1. If programmed for level 1:Press 
    once to allow Intercom calls, but block
    CO calls.
    flashes.
    If programmed for level 2: Press 
    once to block all Intercom and CO calls.
    lights steadily.
    If programmed for level 3:Press 
    once to block CO audible and
    Intercom calls.
    lights steadily.
    OR
    To activate DND:
    Do Not Disturb
    30 
    						
    							1. Press  twice to block just CO
    audible. flashes. 
    To activate DND while on a call, press
    FTR then DND/CONF. 
    1. Do not lift handset. 
    2. Press  once or twice (whichever
    makes extinguish). 
    To cancel DND while on a call, press
    FTR then DND/CONF. 
    Door Box
    Your system may have Door Boxes. A Door Box is a self-contained
    Intercom unit typically used to monitor an entrance door. A visitor at
    the door can press the Door Box call button (like a door bell). The
    Door Box then sends chime tones to all extensions programmed to
    receive chimes. If you receive Door Box chimes, you can just lift the
    handset to answer them. You can then talk to the visitor at the door. 
    Door Boxes come in handy at delivery entrances. Your company doesnt
    have to have someone at the door to monitor the entrance. You can
    just answer the Door Box instead. If the door has an electric strike,
    you can even use your telephone to release the door. 
    1. 
    Connection established. 
    To answer the chime
    tones (from your 
    phone):
    To cancel DND: 
    To activate DND
    (cont.):
    Door Box
    31 
    						
    							1. 
    2. Dial  .
    Connection established. 
    1. 
    2. Press  , then  for box 1
    or  for box 2. 
    1. Press  to activate the relay. 
    The relay remains closed for 5 seconds
    (This could be longer or for as long as
    the FLASH key is held down, depend-
    ing on programming). 
    Executive Override
    Executive Override lets you override the systems privacy feature -
    you can break into an outside call at another extension, including a
    call on a Private Line. The intrusion may or may not be preceded by a
    warning tone, depending on programming. The warning tone comes
    over the speaker of both extensions. You must have outgoing line
    access for the line you wish to override. 
    1. 
    2. Press steadily lit  .
    This breaks into the telephone conver-
    sation on that line. The extension being
    overridden may or may not hear a
    beep. 
    To use Executive
    Override to break
    into a call: 
    To unlock / lock the
    door after contacting
    the Door Box:
    To call a Door Box:
    To answer the chime
    tones by Directed Call
    Pickup:
    Executive Override
    32 
    						
    							Extension Hunting
    Extension Hunting routes internal and DISA calls to a predefined
    group of hunt group member extensions. A call will ring the first
    available extension in the hunt group. Extension Hunting is helpful,
    for example, for a group of co-workers that share responsibility for
    answering calls. Each new call rings the first available extension in the
    hunt group. If you receive no answer, use Step Calling (page 76).
    1. 
    2. Press  .
    3. Dial  .
    4. Dial hunt group number (0-4).
    First available extension is called. If
    there is no answer, the user can dial #
    again to call the next idle extension
    (see Step Calling, page 76).
    Flash
    Flash allows a keyset user to access certain features of the telephone
    company or PBX to which your phone system is connected. This lets
    you take full advantage of whatever features the connected telephone
    company or PBX offers. Flash accesses these features by momentarily
    interrupting the loop current on your outside line. This is much like
    briefly pressing and then releasing the hookswitch on your telephone
    at home. 
    1. Press  . 
    To flash the outside
    line you are on: 
    To call a hunt group
    number:
    Extension Hunting
    33 
    						
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