Nitsuko Ds2000 Multibutton Telephone Feature Handbook
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Prime Line Preference allows you to place or answer a call by just lifting the handset. You do not have to press a line key, loop key or the ICM key first. Check with your Communications Manager to find out if you have Prime Line Preference, and which key on your phone is your Prime Line key. Prime Line and Ringing Line Preference Ringing Line Preference has priority over Prime Line. For example, Ringing Line Preference will answer a ringing outside call, not give you dial tone on your Prime Line. Also, a ringing Prime Line has pri- ority over any other ringing trunk. The answer priority is as follows: Ringing Prime Line Ringing non-Prime Line Prime Line To answer an outside call on your Prime Line: 1. Lift the handset. If you want to bypass your Prime Line, press a line or loop key before lifting the handset. To place a call on your Prime Line: 1. Lift the handset. If you want to bypass your Prime Line, press a line or loop key before lifting the handset. 2. Dial the call normally. User Programmable Feature Universal Slot:# P L A Fixed Slot:Not available. Change your Prime Line key assignment. See User Programmable Featuresat the end of this guide for more. 65 Prime Line Preference Place or answer a call just by lifting the handset.
Privacy If your extension has Privacy enabled, it automatically blocks incoming Barge In attempts and Camp-On signals from your co- workers. If you don’t want your conversations interrupted, use Privacy. Check with your Communications Manager to find out if your extension has Privacy. Note:If you’re on a call with a co-worker, your conversation can stillbe interrupted by Barge In attempts and Camp-On signals sent to your co-worker. Privacy Release Groups If you are in a Privacy Release Group with some of your co-workers, you can easily join in each other’s outside calls. All you have to do is press the busy line key for the call to join in. Your Communications Manager can tell you if you are in a Privacy Release Group. To join an outside call with a member of your Privacy Release Group: 1. Press the busy (red) line key. The line key lights green when you connect. To prevent a member of your Privacy Release Group from joining your call: 1. Place or answer an outside call on a line key. The line key lights orange. 2. Press the line key. The line key lights green. Repeat step 2 to allow a co-worker to join in. 66 Privacy and Privacy Release Groups Privacyprevents interruptions at your extension. — Privacy Releaselets you join co-worker’s calls.
Your keyset has Programmable Function Keys. These keys sim- plify placing calls, answering calls, and using certain features. Your Programmable Function Keys are assigned for you, but can be changed as your needs change. Your Communications Manager can tell you which Programmable Function Keys are currently on your phone. If you have a 22-Button Standardor 22-Button DisplayTelephone, you have 12 Programmable Function Keys. If you have a 34-Button Display Telephone, you have 24 Programmable Function Keys. If you have a 34-Button Super Display Telephone, you also have 24 Programmable Function Keys. The following chart shows the available Programmable Function Key functions and the Busy Lamp Field (BLF) flash rates for each key. The chart also provides a brief guide on how to use the key. 67 Programmable Function Keys simplify your phone’s operation. Programmable Function Keys
Programmable Function Key Assignments Call Coverage BLF: . . . . . . . . . . . . . . . . . . .Off: Co-worker idle On: Co-worker busy Fast Flash: Co-worker in DND Operation: . . . . . . . . . . . . . . .Press to call co-worker or pick up ring- ing call. Call Timer (Automatic or Manual) BLF: . . . . . . . . . . . . . . . . . . .Of f: Call Timer off On: Call Timer onOperation . . . . . . . . . . . . . . .Press to start or stop Call Timer. Conversation Record BLF: . . . . . . . . . . . . . . . . . . .Of f: Recording Off On: Recording Being Set Up Fast Flash: Recording OnOperation: . . . . . . . . . . . . . . .Press to record conversation in mailbox. Group Pickup BLF: . . . . . . . . . . . . . . . . . . .Of f: Call not ringing group Slow Flash: Call ringing group Operation: . . . . . . . . . . . . . . .Press key to answer call ringing Pickup Group. Hotline BLF: . . . . . . . . . . . . . . . . . . .Of f: Partner is idle On: Partner is ringing or busy Fast Flash: Partner in DNDOperation: . . . . . . . . . . . . . . .Press to call Hotline partner. Intercom Directory Dialing BLF: . . . . . . . . . . . . . . . . . . .Of f: Inactive On: Active Operation: . . . . . . . . . . . . . . .Press key to access Intercom Directory Dialing. Line Keys BLF: . . . . . . . . . . . . . . . . . . .Of f: Line idle or not installed On: Line busy Fast Flash: Busy Operation: . . . . . . . . . . . . . . .Press to place or answer call on out- side line. 68 Programmable Function Keys
Programmable Function Key Assignments(Cont’d) Loop Keys (Switched or Fixed) BLF: . . . . . . . . . . . . . . . . . . .Of f: Loop key idle Slow Flash (red): A call is ringing the loop key On (green) : You are on a loop key callOperation: . . . . . . . . . . . . . . .Press key to place or answer a call. Message Center BLF: . . . . . . . . . . . . . . . . . . .Of f: No messages in Message Center Fast Flash: Messages are waiting in Message Center Operation: . . . . . . . . . . . . . . .Press to see how many messages are waiting in Message Center. OR Press SPK+ key to call Message Center. Night Key BLF: . . . . . . . . . . . . . . . . . . .Of f: System in Day Mode On: System in Night Mode Operation: . . . . . . . . . . . . . . .Press to switch Day/Night mode of the system. Page Zones BLF: . . . . . . . . . . . . . . . . . . .Of f: Page Zone idle On: Page Zone busyOperation: . . . . . . . . . . . . . . .Press to Page into assigned zone. Park Orbits BLF: . . . . . . . . . . . . . . . . . . .Of f: Park Orbit idle On: Has a call parked by a co-worker Wink On: Has a call you parkedOperation: . . . . . . . . . . . . . . .Press to Park or retrieve call from orbit. Reverse Voice Over BLF: . . . . . . . . . . . . . . . . . . .Of f: Co-worker idle On: Co-worker busy or ringing Fast Flash: Co-worker in DND Operation: . . . . . . . . . . . . . . .While on handset call, press key to place private Intercom call to co-worker. 69 Programmable Function Keys
Programmable Function Key Assignments(Cont’d) Save BLF: . . . . . . . . . . . . . . . . . . .No BLF Operation: . . . . . . . . . . . . . . .While on a call, press key to Save number you just dialed. OR While idle, press key to redial previous- ly saved number. Personal or System Speed Dial BLF: . . . . . . . . . . . . . . . . . . .No BLF Operation: . . . . . . . . . . . . . . .Press to dial stored number. Split BLF: . . . . . . . . . . . . . . . . . . .No BLF Operation: . . . . . . . . . . . . . . .Press to switch between calls. See the Splitfeature in this handbook for more. Check Key Use your CHECK key to quickly check your Programmable Function Key and DSS Console Programmable Function Key assignments. You can also use the CHECK key to display your Personal Speed Dial names (if programmed). To check a Programmable Function Key assignment: 1. Press . SPK flashes while you are in the check mode. 2. Press the Programmable Function Key you want to check. 3. Press another Programmable Function Key. OR Press to exit. 70 Programmable Function Keys
To check a Personal Speed Dial key: 1. Press . SPK flashes while you are in the check mode. 2. Press the Personal Speed Dial key (1-10) once to display the namefor the lowered numbered bin (e.g., 701). 3. Press the Personal Speed Dial key (1-10) a second time to display the numberstored in the lowered numbered bin. 4. Press the Personal Speed Dial key (1-10) a third time to display the namefor the higher numbered bin (e.g., 711). 5. Press the Personal Speed Dial key (1-10) a fourth time to display the numberstored in the higher numbered bin. 6. Press another Personal Speed Dial Key. OR Press to exit. User Programmable Feature Universal Slot:# K P Fixed Slot:Not available. Change your Programmable Function Key assignments. See User Programmable Featuresat the end of this guide for more. 71 Programmable Function Keys
You can remove problem outside lines and co-worker’s extensions from service. This helps ensure maximum system performance. Normally, this capability is reserved for attendants and supervisors. For example, the atten- dant can busy-out a noisy line or faulty extension until service personnel can repair the problem. The line or extension appears busy to callers. Ask your Communications Manager if you can use this feature. To remove or return an extension or line to service: 1. Press and dial . 2. Dial the number of the extension you want to remove or return to service (e.g., 300). OR Dial the number of the outside line you want to remove or return to service (e.g., 401). 3. Dial to to return. OR Dial to remove. 4. Press to hang up. 72 Removing Lines and Extensions Temporarily remove problem extensions and lines from service until they can be repaired.
While on a handset call, Reverse Voice Over lets you make a pri- vate Intercom call to an idle co-worker. You just press and hold down your Reverse Voice Over key to make the private call. Your initial caller cannot hear the Reverse Voice Over (private Intercom) conversation. The private Intercom call continues until you release your Reverse Voice Over key. Your initial call can be an outside call or an Intercom call to a co-worker. If you are a salesperson, for example, Reverse Voice Over can help you while placing a call to an important client. You can talk to the client and give special instructions to an assistant — all without interrupting your initial client call. You can have Reverse Voice Over keys for more than one co-worker. Ask your Communications Manager if you have any of these keys. While your telephone is idle, your Reverse Voice Over key func- tions the same as a Hotline key. (You cannot, however, use it to Transfer calls.) The key shows at a glance the status of your co- worker’s extension. Reverse Voice Over Key Flash Rates When the key is: The covered extension is: Off Idle or not installed On Busy or ringing Flashing Fast In Do Not Disturb 73 Reverse Voice Over Privately call a co-worker while you’re busy on your handset.
To place a Reverse Voice Over call: 1. While on a handset call, press and hold your Reverse Voice Over key. You hear two beeps, then conversation with your co-worker in your handset. Your Voice Over key lights red. To return to your initial caller: 1. Release your Voice Over key. Conversation with your initial caller (in your handset) continues. Your Voice Over key goes out. To place a call to the co-worker assigned to your Reverse Voice Over key: 1. While your telephone is idle, press your Reverse Voice Over key. You hear two beeps, then conversation with your co-worker. Your Reverse Voice Over key goes on (green). 74 Reverse Voice Over