Nitsuko Ds2000 Multibutton Telephone Feature Handbook
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To review your Messages Waiting and then select a mes- sage for a return call: 1. Do not lift the handset. 2. Press . The first message displays. Press MWrepeatedly to display additional Messages Waiting, if any. 3. When the extension you want to call displays, lift the handset. 4. Press . If the co-worker that left you the message doesn’t answer, is busy, or is in DND, your Message Waiting cancels. If your co-worker doesn’t answer, press your MW key to leave them a Message Waiting. 55 Message Waiting
Microphone Mute lets you turn off your phone’s Handsfree micro- phone at any time. Microphone Mute prevents your callers from hearing conversations in your work area. You can use Microphone Mute while you are busy on the phone, in DND, or while a call is ringing. The microphone stays off until you turn it back on. If you place a voice-announced Intercom call to a co-worker while their microphone is muted, you hear a single beep. (If their microphone is not muted, you will hear two beeps.) To activate Microphone Mute: 1. Press . Your MICkey goes on. You can do this any time while on the phone or while your phone is idle. To deactivate Microphone Mute: 1. Press . Your MICkey goes off. 56 Microphone Mute Talk to a co-worker in your office without your caller hearing the conversation.
Monitor lets you listen to the con- versation at a busy co-worker’s extension. Your busy co-worker and their caller have no indication that you are on the call. This fea- ture could help you if you are a service department supervisor, for example. You could listen to the questions that your department’s callers ask without disturbing the service call. !! CAUTION !! Monitor provides no warning tones prior to intrusion. Monitor may be interpreted as an invasion of privacy. To Monitor a call: 1. Call busy co-worker. 2. Dial or press . 3. Listen to the conversation in progress. MON 57 Monitor / Silent Monitor Monitor a co-worker’s conversation without them knowing you are on the phone.
Night Service redirects your sys- tem’s calls to their Night Mode destination. Typically, the atten- dant or supervisor activates Night Service after normal working hours, when most of your co-work- ers are unavailable to answer calls. If you are expected to put the system in the Night Mode, your phone will have a Night key. Check with your Communications Manager. If your system has Universal Night Answer (UNA), you may be able to dial the UNA code to pick up calls at night. To activate or deactivate Night Service: 1. Do not lift the handset. 2. Press your Night key. Your Communications Manager can tell you if you have a Night key, and which outside lines your Night key switches. To answer a call ringing UNA at night: 1. Lift the handset. 2. Press . 3. Dial followed by the UNA code (01-04). Dial the lowest number first (e.g., 01). If you hear busy, try the next number. 58 Night Service / Night Ring Night Service reroutes your system’s calls after hours.
While you are busy on a call, Off-Hook Signaling lets you know when another caller is tying to get through. Off-Hook Signaling helps your important callers get through, without waiting in line for you to become free. After you hear an Off-Hook Signal, you can use another system feature to process your current call (such as Hold or Park). You can then answer the waiting call. You can receive Off-Hook Signals while you are busy on the handset. There are two types of Off-Hook Signaling: Off-Hook Ringing Off-Hook Ringing is muted ringing from your phone’s speaker. Off-Hook Ringing occurs only for waiting outside calls. Camp-On Tones Camp-On Tones are two beeps in your handset receiver. Camp-On Tones can occur for both waiting Intercom and out- side calls. Also refer to the Voice Overfeature. To adjust the volume of Off-Hook Ringing: 1. Press or while you hear the muted ringing. User Programmable Feature Universal Slot:# O H S Fixed Slot:Not available. Change your Off Hook Signaling options. See User Programmable Featuresat the end of this guide for more. 59 Off-Hook Signaling Off-Hook Signaling helps important callers get through.
Paging lets you broadcast announcements to other keyset users and to external Paging speakers. Paging allows you to locate a co-worker or make an announcement without calling each extension individually. There are two types of Paging: Internal Paging and External Paging. Internal Paging Internal Paging allows you to broadcast announcements into 7 internal Paging Zones and All Call (all zones). When you make a zone page, your announcement simultaneously broadcasts to all extensions in the specified zone. When you make an All Call page, your announcement simultaneously broadcasts to extensions in all zones. (Your system may limit the length of your Paging broadcasts. Check with your Communications Manager.) External Paging When you page into Internal All Call Page or Internal Zone Page 1, the system simultaneously broadcasts the announcement into the External Paging Zone. Typically, your system’s External Paging Zone connects to speakers in your ceiling. 60 Paging Use Paging to broadcast announcements or quickly locate co-workers.
To make an Internal Paging Announcement: 1. Lift the handset. 2. Press . 3. Dial or press . 4. Dial the Page Zone number or press (for All Call Page). Page zone numbers are 1-7 or 0 for All Call. If you dial *10or *11, your announcement broad- casts into the External Paging Zone as well. 4. Make announcement and hang up. User Programmable Feature Universal Slot:# V P Fixed Slot:Not available. Enable or disable incoming Paging announcements. See User Programmable Featuresat the end of this guide for more. ALL PAGE 61 Paging
Park places an outside call in a waiting state (called a Park Orbit) so a co-worker can pick it up. There are two types of Park: System and Personal. Use System Park when you want to have your call wait in one of 10 system orbits (60-69). Personal Park allows you to park a call at an extension so a co-worker can pick it up. After parking a call, you can Page for the co-worker and hang up. Your co-worker then dials a code to pick up their call. If a call you Park is not retrieved, it will recall to you. Your Communications Manager can tell you what the recall time is for System Park orbits 60-67. The recall time for orbits 68 and 69 is fixed at 5 minutes. System Park To Park a call in a System Park Orbit: Standard Operation 1. While on an outside call, press . 2. Dial and the System Park Orbit (60-69). 3. Hang up. Using Your Soft Keys 1. While on an outside call, press . 2. Press . 3. Dial the System Park Orbit (0-9) and hang up. SYS PARK 62 Park Park a call in orbit so a co-worker can pick it up. You don’t have to locate a co-worker to handle their calls.
To retrieve a call from a System Park Orbit: Standard Operation 1. Lift the handset. 2. Press . 3. Dial and the System Park Orbit (60-69). Using Yo ur Soft Keys 1. Press and press . 2. Press . 3. Dial the System Park Orbit (0-9) and hang up. Personal Park To Park a call at a co-worker’s extension (using Personal Park): Standard Operation 1. While on an outside call, press . 2. Dial . 3. Dial the number of the extension at which you want to Park the call. SYS PKUP 63 Park
Using Your Soft Keys 1. While on an outside call, press . 2. Press . 3. Dial a co-worker’s extension number and hang up. To retrieve a call parked at a co-worker’s extension: Standard Operation 1. Lift the handset. 2. Dial . 3. Dial the number of the extension at which the call is Parked. Using Your Soft Keys 1. Press and press . 2. Press . 3. Dial the number of the extension at which the call is Parked. PERS PKUP PERS PARK 64 Park