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Nitsuko Ds2000 Multibutton Telephone Feature Handbook

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    							To  review your Messages Waiting and then select a mes-
    sage for a return call:
    1. Do not lift the handset.
    2. Press .
    The first message displays. Press 
    MWrepeatedly
    to display additional Messages Waiting, if any.
    3. When the extension you want to call displays, lift the
    handset.
    4. Press .
    If the co-worker that left you the message doesn’t
    answer, is busy, or is in DND, your Message
    Waiting cancels.
    If your co-worker doesn’t answer, press your 
    MW
    key to leave them a Message Waiting.
    55
    Message Waiting 
    						
    							Microphone Mute lets you turn
    off your phone’s Handsfree micro-
    phone at any time. Microphone
    Mute prevents your callers from
    hearing conversations in your
    work area. You can use Microphone Mute while you are busy on
    the phone, in DND, or while a call is ringing. The microphone
    stays off until you turn it back on.
    If you place a voice-announced Intercom call to a co-worker
    while their microphone is muted, you hear a single beep. (If their
    microphone is not muted, you will hear two beeps.)
    To  activate Microphone Mute:
    1. Press .
    Your 
    MICkey goes on.
    You can do this any time while on the phone or
    while your phone is idle.
    To  deactivate Microphone Mute:
    1. Press .
    Your 
    MICkey goes off.
    56
    Microphone Mute
    Talk to a co-worker in your
    office without your caller
    hearing the conversation. 
    						
    							Monitor lets you listen to the con-
    versation at a busy co-worker’s
    extension. Your busy co-worker
    and their caller have no indication
    that you are on the call. This fea-
    ture could help you if you are a
    service department supervisor, for example. You could listen to
    the questions that your department’s callers ask without disturbing
    the service call.
    !!  CAUTION  !!
    Monitor provides no warning tones prior to intrusion. Monitor
    may be interpreted as an invasion of privacy.
    To  Monitor a call:
    1. Call busy co-worker.
    2. Dial or press  .
    3. Listen to the conversation in progress.
    MON
    57
    Monitor / Silent Monitor
    Monitor a co-worker’s
    conversation without
    them knowing you are on
    the phone. 
    						
    							Night Service redirects your sys-
    tem’s calls to their Night Mode
    destination. Typically, the atten-
    dant or supervisor activates Night
    Service after normal working hours, when most of your co-work-
    ers are unavailable to answer calls. If you are expected to put the
    system in the Night Mode, your phone will have a Night key.
    Check with your Communications Manager.
    If your system has Universal Night Answer (UNA), you may be
    able to dial the UNA code to pick up calls at night.
    To  activate or deactivate Night Service:
    1. Do not lift the handset.
    2. Press your Night key.
    Your Communications Manager can tell you if
    you have a Night key, and which outside lines your
    Night key switches.
    To  answer a call ringing UNA at night:
    1. Lift the handset.
    2. Press .
    3. Dial  followed by the UNA code (01-04).
    Dial the lowest number first (e.g., 01). If you hear
    busy, try the next number.
    58
    Night Service / Night Ring
    Night Service reroutes
    your system’s calls after
    hours. 
    						
    							While you are busy on a call,
    Off-Hook Signaling lets you know
    when another caller is tying to get
    through. Off-Hook Signaling
    helps your important callers get through, without waiting in line
    for you to become free. After you hear an Off-Hook Signal, you
    can use another system feature to process your current call (such
    as Hold or Park). You can then answer the waiting call.
    You can receive Off-Hook Signals while you are busy on the
    handset. There are two types of Off-Hook Signaling:
    Off-Hook Ringing
    Off-Hook Ringing is muted ringing from your phone’s speaker.
    Off-Hook Ringing occurs only for waiting outside calls.
    Camp-On Tones
    Camp-On Tones are two beeps in your handset receiver.
    Camp-On Tones can occur for both waiting Intercom and out-
    side calls. 
    Also refer to the Voice Overfeature.
    To  adjust the volume of Off-Hook Ringing:
    1. Press  or  while you hear the muted ringing.
    User Programmable Feature
    Universal Slot:# O H S
    Fixed Slot:Not available.
    Change your Off Hook Signaling options. See User Programmable
    Featuresat the end of this guide for more.
    59
    Off-Hook Signaling
    Off-Hook Signaling helps
    important callers get
    through. 
    						
    							Paging lets you broadcast
    announcements to other keyset
    users and to external Paging
    speakers. Paging allows you to
    locate a co-worker or make an announcement without calling each
    extension individually. There are two types of Paging: Internal
    Paging and External Paging.
    Internal Paging
    Internal Paging allows you to broadcast announcements into 7
    internal Paging Zones and All Call (all zones). When you make a
    zone page, your announcement simultaneously broadcasts to all
    extensions in the specified zone. When you make an All Call
    page, your announcement simultaneously broadcasts to extensions
    in all zones. (Your system may limit the length of your Paging
    broadcasts. Check with your Communications Manager.)
    External Paging
    When you page into Internal All Call Page or Internal Zone Page
    1, the system simultaneously broadcasts the announcement into
    the External Paging Zone. Typically, your system’s External
    Paging Zone connects to speakers in your ceiling.
    60
    Paging
    Use Paging to broadcast
    announcements or
    quickly locate co-workers. 
    						
    							To  make an Internal Paging Announcement:
    1. Lift the handset.
    2. Press .
    3. Dial or press .
    4. Dial the Page Zone number or press  (for All
    Call Page).
    Page zone numbers are 1-7 or 0 for All Call.
    If you dial 
    *10or *11, your announcement broad-
    casts into the External Paging Zone as well.
    4. Make announcement and hang up.
    User Programmable Feature
    Universal Slot:# V P
    Fixed Slot:Not available.
    Enable or disable incoming Paging announcements. See User
    Programmable Featuresat the end of this guide for more.
    ALL
    PAGE
    61
    Paging 
    						
    							Park places an outside call in a
    waiting state (called a Park Orbit)
    so a co-worker can pick it up.
    There are two types of Park:
    System and Personal. Use System
    Park when you want to have your
    call wait in one of 10 system
    orbits (60-69). Personal Park allows you to park a call at an
    extension so a co-worker can pick it up. After parking a call, you
    can Page for the co-worker and hang up. Your co-worker then
    dials a code to pick up their call.
    If a call you Park is not retrieved, it will recall to you. Your
    Communications Manager can tell you what the recall time is for
    System Park orbits 60-67. The recall time for orbits 68 and 69 is
    fixed at 5 minutes.
    System Park
    To  Park a call in a System Park Orbit:
    Standard Operation
    1. While on an outside call, press  .
    2. Dial  and the System Park Orbit (60-69).
    3. Hang up.
    Using Your Soft Keys
    1. While on an outside call, press  .
    2. Press .
    3. Dial the System Park Orbit (0-9) and hang up.
    SYS
    PARK
    62
    Park
    Park a call in orbit so a
    co-worker can pick it up.
    You don’t have to locate
    a co-worker to handle
    their calls. 
    						
    							To  retrieve a call from a System Park Orbit:
    Standard Operation
    1. Lift the handset.
    2. Press .
    3. Dial  and the System Park Orbit (60-69).
    Using Yo ur Soft Keys
    1. Press and press  .
    2. Press .
    3. Dial the System Park Orbit (0-9) and hang up.
    Personal Park
    To  Park a call at a co-worker’s extension (using Personal
    Park):
    Standard Operation
    1. While on an outside call, press  .
    2. Dial .
    3. Dial the number of the extension at which you want to
    Park the call.
    SYS
    PKUP
    63
    Park 
    						
    							Using Your Soft Keys
    1. While on an outside call, press  .
    2. Press .
    3. Dial a co-worker’s extension number and hang up.
    To  retrieve a call parked at a co-worker’s extension:
    Standard Operation
    1. Lift the handset.
    2. Dial .
    3. Dial the number of the extension at which the call is
    Parked.
    Using Your Soft Keys
    1. Press and press  .
    2. Press .
    3. Dial the number of the extension at which the call is
    Parked.
    PERS
    PKUP
    PERS
    PARK
    64
    Park 
    						
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