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Nitsuko Ds2000 Multibutton Telephone Feature Handbook

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    							Barge In permits you to break
    into another extension user’s
    established call. This sets up a
    three-way conversation between
    you and the other two parties on the initial call. You can Barge In
    on an Intercom call and on an outside call.
    !!  CAUTION  !!
    Unauthorized intrusion on calls using this feature may be inter-
    preted as an invasion of privacy.
    To  Barge In on a call:
    1. Call busy extension.
    OR
    Place call on busy trunk.
    2. Dial or press  .
    You hear two beeps.
    3. Join the conversation in progress.
    BARG
    Barge In
    5
    In an emergency, use
    Barge In to get through to
    a co-worker right away. 
    						
    							You can have Call Coverage Keys
    for co-worker’s telephones, Ring
    Groups, and Extension Hunting
    UCD Groups.
    Your Call Coverage Key can ring immediately when a call rings
    your co-worker or group, ring after a delay or just flash. In addi-
    tion, the Call Coverage Key lights while your co-worker is busy,
    flashes fast while your co-worker is in Do Not Disturb, and flashes
    slowly while your co-worker is ringing.
    Call Coverage Key Flash Rates
    When the key is: The covered extension is:
    Off Idle or not installed
    On Busy
    Flashing Slowly Ringing
    Flashing Fast In Do Not Disturb
    To  answer a call ringing or flashing a Call Coverage Key:
    1. Press flashing Call Coverage Key.
    To  use your Call Coverage Key to place a call to your idle
    co-worker:
    1. Press Call Coverage Key.
    User Programmable Feature
    Universal Slot:# R A C
    Fixed Slot:# R C
    Assign the ringing mode for your Call Coverage keys. See User
    Programmable Featuresat the end of this guide for more.
    Call Coverage Keys
    6
    Cover a co-worker’s calls
    from your own telephone. 
    						
    							Use Call Forwarding to redirect
    your calls to another extension or
    Voice Mail.
    There are three types of Call Forwarding:
    Call Forwarding When Not Answered
    Calls ringing your phone forward when you don’t answer.
    Call Forwarding When Busy or Not Answered
    Calls ringing your phone forward when you don’t answer or
    while you are busy on another call.
    Call Forwarding Immediate
    All calls to your phone forward immediately.
    To  set up or cancel Call Forwarding:
    1. Press and dial  .
    OR
    Press + .
    2. Dial the Call Forwarding type:
    0= Cancel Forwarding
    2= Busy/No Answer
    4= Immediate
    6= No Answer
    7= Personal Answering Machine Emulation
    See the Voice Mail feature for more on this option.
    CFWDPGM
    7
    Set up a multiple-party
    telephone meeting
    without leaving the office.
    Call Forwarding
    Make sure your calls are
    covered while you are
    away from your desk. 
    						
    							3. Dial destination extension.
    OR
    Dial 0 or 01-04 for your operator.
    OR
    Press  to forward to Voice Mail.
    4. Press  to hang up.
    If you use option 4 to forward your calls immedi-
    ately to a co-worker, only the user at the forwarding
    destination can call you on the Intercom.
    8
    Call Forwarding 
    						
    							If your phone has a Call Timer
    key, your display can keep track
    of your time on an outside call.
    There are two types of Call Timer keys:
    Manual Call Timer
    Your Manual Call Timer key works like a stopwatch.
    Pressing the key turns on the timer, while pressing the key a
    second time resets and turns off the timer. The timer does not
    start automatically.
    Automatic Call Timer
    Your Automatic Call Timer key will automatically start the
    Call Timer for each new outside call. The Automatic Call
    Timer key can also work like a Manual Call Timer key: push
    to turn on, then push a second time to reset and turn off.
    (There is no need to have a Manual Call Timer key as long as
    you have an Automatic Call Timer key.)
    To  time your outside call if you have an Automatic Call
    Timer key:
    1. Place or answer outside call.
    2. After a few seconds, the Call Timer starts automatically.
    To  time any call if you have a Manual Call Timer key:
    1. Place or answer Intercom or outside call.
    2. Press Manual Call Timer key.
    OR
    Press .
    Pressing the key a second time turns the timer off.
    Pressing the key a third time turns the timer back on.
    MTMR
    9
    Set up a multiple-party
    telephone meeting
    without leaving the office.
    Call Timer
    Keep track of your time
    on the phone. 
    						
    							With Call Waiting, a co-worker
    can call you while you’re busy
    and wait in line (Camp-On) for
    you to become free. You’ll hear
    two beeps indicating that your
    co-worker is waiting. The call goes through when your extension
    becomes free.
    Note:If you have more than one caller waiting, they queue (i.e.,
    wait in line for you) on a first-in/first-out basis. You hear
    Camp-On beeps only for the first waiting call.
    To  Camp-On to a busy extension:
    1. Call a busy co-worker.
    2. Dial or press  .
    3. Do not hang up.
    If you hang up, the system converts your
    Camp-On to a Callback.
    4. When your co-worker becomes free, you hear ringback.
    5. Speak to your co-worker when they answer their wait-
    ing call.
    CAMP
    10
    Set up a multiple-party
    telephone meeting
    without leaving the office.
    Call Waiting / Camp-On
    Know when you have
    calls waiting, or wait in
    line for a busy co-worker. 
    						
    							When you call a busy co-worker,
    you can leave a Callback request
    for a return call. There is no need
    to keep calling your co-worker
    back, hoping to find them idle.
    Here’s how Callback works:
    You call a busy co-worker and leave a Callback.
    When your co-worker becomes free, your phone automatically
    starts ringing.
    Once you lift the handset to answer the ring, your co-worker
    then rings.
    As soon as your co-worker answers, you’ll have an Intercom
    call between you and your co-worker.
    To  leave a Callback at a busy co-worker:
    1. Call your busy co-worker.
    2. Dial or press  .
    3. Hang up.
    If you dial 2 and stay on the line, you will
    Camp-On to your busy co-worker.
    4. When your busy co-worker becomes free, your phone
    will automatically ring.
    5. Lift the handset to answer.
    6. Speak to your co-worker when the calls goes through.
    CLBK
    11
    Callback
    You don’t have to
    repeatedly call a busy
    co-worker back, hoping to
    find them idle. 
    						
    							Caller ID allows your telephone
    display to show the first 12 digits
    of an incoming caller’s telephone
    number and optional name. Caller
    ID supports your telephone compa-
    ny’s Called Number Identification
    (CNI) and Called Number Delivery (CND) service, when available.
    Single and Multiple Message Format
    There are two types of Caller ID message formats available:
    Single Data Message Format (SDMF) and Multiple Data Message
    Format (MDMF). If your telephone company supports Single
    Message Data Format, you’ll see only your caller number. With
    Multiple Data Message Format, you’ll see both your caller’s num-
    ber andname.
    Caller ID and NVM-Series Voice Mail
    Caller ID works with your NVM-Series Voice Mail system to pro-
    vide productivity enhancements like Make Call with Caller ID.
    With Make Call, you can return a call to someone who left you a
    message without knowing your caller’s phone number. Your
    Communications Manager can tell you if you have this capability.
    Second Call Caller ID
    While you are busy on a call, your telephone display can show
    you the Caller ID information for a waiting call. If you receive
    Camp On tones or Off-Hook Ringing for a call, you can also
    receive the Second Call Caller ID. Check with your
    Communications manager to see if you have this feature.
    Third Party Caller ID Check
    Third Party Caller ID Check allows you to see the Caller ID infor-
    mation for a co-worker’s call. Check with your Communications
    Manager for more about Third Party Caller ID Check.
    Caller ID
    12
    Your display can show
    your outside caller’s
    phone number and
    optional name. 
    						
    							To  cancel the Caller ID display and return your phone to
    its normal display:
    You can only do this while you’re on a call, not
    while your phone is ringing.
    1. Press .
    To  turn the Caller ID display back on (after you press
    CLEAR to cancel it):
    1. Press .
    The display the Caller ID information for a co-worker’s (i.e.,
    a third party) call:
    1. Press + .
    2. Press the key for the call you want to check.
    You can press a line key, loop key, Hotline key or
    Call Coverage key.
    — Press a line key
    while the call is ringing or con-
    nected to your co-worker.
    — Press a loop key
    while the call is ringing the third
    party.
    — Press a Hotline key
    while the call is connected to
    the third party.
    — Press a Call Coverage key
    while the call is ring-
    ing the third party.
    3. Hang up when you are done.
    Caller ID
    13 
    						
    							Outside calls can ring your exten-
    sion directly, without having to be
    transferred by your company’s
    operator or receptionist.
    To  answer an outside call:
    Outside calls normallly flash red on your
    line/loop keys. If a line/loop key is flashing green,
    the call is a Direct Inward Line (DIL) to your phone.
    The call may also ring your phone.
    You may have a Private Line that rings only your
    phone. Check with your Communications Manager.
    1. Lift handset.
    If you have Ringing Line Preference, lifting the
    handset answers the call.
    If you have Automatic Handsfree, you can press a
    line/loop key without first lifting the handset.
    2. Press the flashing line/loop key.
    User Programmable Feature
    Universal Slot:# R A L
    Fixed Slot:# R L
    Change the ringing mode of your line keys. See User
    Programmable Featuresat the end of this guide for more.
    14
    Set up a multiple-party
    telephone meeting
    without leaving the office.
    Central Office Calls, Answering
    Normally, outside calls ring
    your extension directly. 
    						
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