Nitsuko Ds2000 Multibutton Telephone Feature Handbook
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There are many different ways you can place outside calls. Choose the one which works best for you. Check with your Communications Manager to find out what options are available on your phone. Following is a list of your options for placing outside calls: Pressing a Line Key Normally, you have line keys on your phone for outside calls. If you do, you can just press the key to place a call. Pressing a Loop Key If you have a Loop Key, pressing the key will give you the first available outside line from a preset group of lines. Using Line Dial-Up Line Dial-Up allows you to select a line for an outside call by pressing the Line Dial-Up code (#9) and a line number (e.g., 1). Using Direct Trunk Access With Direct Trunk Access, you can get a line for an outside call by dialing the line’s extension number. For example, line 1 is normally line extension number 401. Dialing a Trunk Group Access Code You can place a call on the first available line in a line group by dialing the group’s number (e.g., 90). Line Group Routing Line Group Routing lets you select a line for an outgoing call just by dialing 9. 15 Set up a multiple-party telephone meeting without leaving the office. Central Office Calls, Placing Your system offers many convenient ways to place outside calls.
To place a call using a line or loop key: 1. Lift handset and press the key. The key will light green and you’ll hear dial tone from your outside line. You may have a Private Line that is only on your phone. Check with your Communications Manager. 2. Dial the outside number you want to call. Toll Restriction may prevent you from dialing cer- tain outside numbers. If you use a dial pulse line and wait 6 seconds after dialing a digit, the system outdials any remain- ing digits as DTMF. 16 Central Office Calls, Placing
To place a call over a specific line (using Line Dial-Up or Direct Line Access): Standard Operation 1. Lift handset and press . 2. For Line Dial-Up: Dial + + line number (e.g., 01 for line 1). OR For Direct Trunk Access: Dial + line number (e.g., 01 for line 1). 3. Dial the outside number you want to call. Toll Restriction may prevent you from dialing cer- tain outside numbers. If you use a dial pulse line and wait 6 seconds after dialing a digit, the system outdials any remain- ing digits as DTMF. Using Yo ur Soft Keys 1. For Line Dial-Up: + + line number (e.g., 01 for line 1). 2. Dial the outside number you want to call. Toll Restriction may prevent you from dialing cer- tain outside numbers. If you use a dial pulse line and wait 6 seconds after dialing a digit, the system outdials any remain- ing digits as DTMF.LINEEXT 17 Central Office Calls, Placing
To place a call over a line group (using a Line Group Access Code or Line Group Routing): Standard Operation 1. Lift handset and press . 2. Dial a Line Group Access Code (90-98). Dial 90 for group 0, 91 for group 1, etc. If you hear dial tone as soon as you dial 9, your system has Line Group Routing. (A line group has been automatically selected for you.) 3. Dial the outside number you want to call. Toll Restriction may prevent you from dialing cer- tain outside numbers. If you use a dial pulse line and wait 6 seconds after dialing a digit, the system outdials any remain- ing digits as DTMF. 18 Central Office Calls, Placing
Using Yo ur Soft Keys Selecting a line group (instead of dialing a Line Group Access Code): 1. + + group number (e.g., 0 for group 0). Dial 0 for group 0, 1 for group 1, etc. 2. Dial the outside number you want to call. Toll Restriction may prevent you from dialing cer- tain outside numbers. If you use a dial pulse line and wait 6 seconds after dialing a digit, the system outdials any remain- ing digits as DTMF. Using Line Group Routing: 1. + . Toll Restriction may prevent you from dialing cer- tain outside numbers. 2. Dial the outside number you want to call. Toll Restriction may prevent you from dialing cer- tain outside numbers. If you use a dial pulse line and wait 6 seconds after dialing a digit, the system outdials any remain- ing digits as DTMF.RTEEXT GRPEXT 19 Central Office Calls, Placing
Conference lets you add additional inside and outside callers to your conversation. In addition to Conference, there are other ways to have a telephone meeting. Refer also to Barge In, Group Listen, Meet-Me Conference, Privacy Release Groups and Tandem Trunking (Unsupervised Conference). To set up a Conference: 1. Establish Intercom or outside call. 2. Press . OR . 3. Dial extension you want to add. OR Place or answer outside call. OR Retrieve call from Park Orbit. 4. Press to set up the Conference. If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit. Try again later. CONF 20 Set up a multiple-party telephone meeting without leaving the office. Conference
21 With Dial Number Preview, you can dial and review a number before the system dials it out. To dial using Dial Number Preview: 1. Do not lift the handset, press or press . 2. Dial . 3. Dial the number you want to call. If you make a dialing mistake, refer to Correcting the Displayed Digits below. 4. Press a line key to have the system dial your call. Correcting the Displayed Digits If you make a mistake entering digits while using Dial Number Preview, you can correct your entry before the systems dials the call. To correct the displayed digits before dialing them out: 1. Use or until the cursor replaces the digit you want to change. 2. Dial the digit that you want to have replace the cursor. 3. Press or to place the cursor over any other digits you want to edit. OR Press until the entire number displays to the left of the cursor. The system will only dial the digits to the left of the cursor. Dial Number Preview Avoid dialing errors by previewing your call before you dial it.
4. Press a line key to have the system automatically dial the displayed number. Dial Number Preview Editing Example To replace 2049265410 with 203-926-5400: 1. Dial + 2049265410. You see:2049265410- 2. Press until you see:20-9265410 3. Dial . You see:203-265410 4. Press until you see:20392654-0 5. Dial . You see:203926540- 6. Press until the entire number displays to the left of the cursor. 2039265400- 7. Press a line key to dial the number. 22 Dial Number Preview
Your Programmable Function Keys automaticallybecome DSS keys when you press ICM. Your DSS keys give you one-button Intercom access and Transfer to co-workers. DSS keys also show you the status of the assigned extension. DSS Key Flash Rates When the key is: The covered extension is: Off Idle or not installed On Busy or ringing Flashing Fast In Do Not Disturb To place a call to a co-worker using a DSS key: 1. Lift handset and press . Your DSS keys show the status of the extensions to which they are assigned. 2. Press DSS key for the co-worker you want to call. To Transfer an outside call to a co-worker using a DSS key: 1. Place or answer outside call, then press . Your DSS keys show the status of the extensions to which they are assigned. 2. Press DSS key for co-worker. 3. Hang up to have the Transfer go through unscreened. To screen, first wait for the called party to answer. User Programmable Feature Universal Slot:# B L F Fixed Slot:Not available. Change your DSS key assignments. See User Programmable Featuresat the end of this guide for more. 23 Direct Station Selection (DSS) Quickly place and Transfer calls to co-workers, without having to look up or dial extension numbers.
Your optional DSS Console pro- vides additional one-button access to co-workers, outside lines and system features. If you do a lot of call processing, your console will be a welcome convenience. There are two types of DSS Consoles: the 24-Button and the 110-Button. Each console has the same capability, limited by the number of available keys. Note:You can only have a DSS Console if you have a 34-Button Display or 34-Button Super Display telephone. The following chart shows the available DSS Console key func- tions and the Busy Lamp Field (BLF) flash rates for each key. The chart also provides a brief guide on how to use the key. Check with your Communications Manager to see which keys are assigned to your console. 24 Direct Station Selection Console Use your DSS Console for one-touch access to co-workers, outside lines and system features.