Nitsuko Ds2000 Multibutton Telephone Feature Handbook

							Hold lets you put a call in a tem-
porary waiting state. The caller on
Hold hears silence or Music on
Hold, not the conversation in your
work area. While your call waits
on Hold, you can process other calls and use other features. Calls
that you leave on Hold too long will recall to you if you forget to
pick them up.
There are four types of Hold:

System (Regular) Hold
With System Hold, an outside call you place on Hold flashes
the line key at your co-workers’ phones. Any co-worker with
a flashing line key for the call can pick it up.

Exclusive Hold
When you place a call on Exclusive Hold, only you can pick
up the call from Hold. The line flashes on your phone but
shows busy on your co-workers’ phones. Exclusive Hold is
important if you don’t want a co-worker picking up your
calls on Hold.

Automatic Hold
Automatic Hold allows you to be on an outside call, activate
a feature and automatically place the call on Hold. You don’t
have to press the Hold key. The system places your call on
Hold when you press 
CONF, ICM, a Call Coverage key or a
Hotline key.

Intercom Hold
You can also place an Intercom call on Hold. Your Intercom
call on Hold does not indicate on any other telephone.
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Hold
Have a call wait on Hold,
then pick it up to continue
the conversation. 
						

							To  place an outside call on System Hold:
1. Press .
2. Hang up.
The line will recall if you leave it on Hold too long.
To  pick up an outside call on System Hold:
1. Press the flashing line key.
To  pick up an outside call on System Hold at a co-worker’s
extension:
1. Press .
2. Dial  followed by the line number (e.g., 01
for line 1).
To  place an outside call on Exclusive Hold:
1. Press twice.
To  pick up a trunk call on Exclusive Hold:
1. Press the flashing line key.
To  place an Intercom call on Hold:
1. Press .
2. Hang up.
To  pick up a call on Intercom Hold:
1. Lift handset.
2. Press .
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Hold 
						

							Hotline gives you one-button
calling and Transfer to the
co-worker assigned as your
Hotline partner. Your Hotline key
also shows you the status of your
partner’s extension.
Hotline Key Flash Rates
When the key is: The covered extension is:
Off Idle or not installed
On Busy or ringing
Flashing Fast In Do Not Disturb
To  place a call to your Hotline partner:
1. Press your Hotline key.
To  Transfer your outside call to your Hotline partner:
1. While on the call, press your Hotline key.
2. Announce the call and hang up.
OR
Hang up to have the call wait at your Hotline partner
unannounced.
To  answer a call from your Hotline partner:
1. Speak toward your phone.
User Programmable Feature
Universal Slot:# H L
Fixed Slot:Not available.
Change your Hotline key assignments. See User Programmable
Featuresat the end of this guide for more.
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Hotline
Take advantage of
one-button calling to a
co-worker with whom you
work closely. 
						

							Your display telephone has
Interactive Soft Keys that provide
intuitive feature access. You’ll
find it is no longer necessary to
remember feature codes to use the
advanced features of your phone.
Instead, the function of your soft
keys change as you process calls.
When appropriate, this handbook provides the Interactive Soft
Key steps along with the codes for each feature. For additional
information on your soft keys, refer to the separately printed Soft
Key Glossary (P/N 80000GLO**).
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Interactive Soft Keys
Use the advanced
features of your phone
just by pressing a soft
key, without remembering
feature codes. 
						

							Intercom gives you access to all
your co-workers and your sys-
tem’s attendants.
Handsfree Answerback
Handsfree Answerback lets you answer a voice-announced
Intercom call by speaking toward your phone (without lifting the
handset). Handsfree Answerback is also a convenience when you
don’t have a free hand to pick up the handset.
To  place an Intercom call:
1. Lift handset and press  .
2. Dial your co-worker’s extension number (e.g., 301).
To call your operator, dial the operator’s exten-
sion number, or dial or 01-04 (depending on how
your system is set up).
If your call voice-announces at your co-worker’s
extension, you can dial 1 to force the call to ring.
To  answer an intercom call (if you hear two beeps and your
phone has Handsfree Answerback):
1. Speak toward your phone.
OR
Lift your handset for privacy.
To  answer an Intercom call (if you hear one beep and your
phone does not have Handsfree Answerback):
1. Lift the handset.
To  answer an Intercom call (if you hear ringing):
1. Lift the handset.
49
Intercom
Call your co-workers on
the Intercom. 
						

							User Programmable Feature
Universal Slot:# V A
Fixed Slot:# I V or # I R
Enable voice-announce or ringing for your incoming Intercom calls.
See User Programmable Featuresat the end of this guide for more.
Using Your Soft Keys
+ + 
Handsfree Answerback  On
(Forced Intercom Ringing Off)
Handsfree Answerback  Off
(Forced Intercom Ringing On)
VAOFF
VAON
VANNMOREPGM
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Intercom 
						

							Last Number Redial allows you to
quickly redial the last outside num-
ber you dialed. Quickly recall a
busy or unanswered number with-
out manually dialing the digits. Last Number Redial saves in the
system memory the last 32 digits you dial, and can retain any com-
bination of digits 0-9, # and *. The system remembers the digits
regardless of whether the call was answered, unanswered or busy.
To  redial your last call:

Standard Operation
1. Lift the handset.
2. (Optional) Press an idle line key to preselect a line for
your call.
3. Press .

Using Your Soft Keys
1. Press a line or loop key for your call.
2. Press .
LND
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Last Number Redial
Quickly redial the last
number you dialed. 
						

							With Meet-Me Conference, you
can set up a telephone meeting
with some of your co-workers —
without leaving the office. Your
co-workers join the Conference by dialing a Meet-Me
Conference code.
To  set up a Meet-Me Conference:
1. Lift handset and press  .
2. Dial .
OR
Press .
3. Dial a page zone number.
Your page zone numbers are 1-7 for zones 1-7
and 0 for All Call.
4. Announce the Meet-Me Conference code.
Meet-Me Conference codes are #11 and #12.
5. Do not hang up.
6. Press   and dial the announced Meet-Me
Conference code.
OR
Press or .
MT11 corresponds to code #11. MT12 corre-
sponds to code #12.
You and your co-workers must join the
Conference within a specified interval. Check with
your Communications Manager to find out what this
interval is.
MT12MT11
PAGE
52
Meet-Me Conference
Set up a multiple-party
telephone meeting with
your co-workers. 
						

							To  join a Meet-Me Conference:
1. Listen for page announcing the Meet-Me Conference.
2. Lift handset and press  .
3. Dial the announced Meet-Me Conference code.
Meet-Me Conference codes are #11 and #12.
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Meet-Me Conference 
						

							You can leave a Message Waiting
indication at a busy or unanswered
co-worker’s phone requesting a
return call. You don’t have to keep calling your co-worker back,
hoping to find them available. The Message Waiting indication is a
flashing MW key on your co-worker’s phone. When your co-work-
er answers their Message Waiting, you’ll automatically get a call.
You can leave Messages Waiting at any number of extensions.
Also, any number of co-workers can leave Messages Waiting at
your phone.
To  leave a Message Waiting:
1. Place Intercom call to your co-worker.
The co-worker you call can be unanswered, busy
or in Do Not Disturb.
2. Press or  .
3. Hang up.
MWstarts flashing on your co-worker’s phone.
To  answer a Message Waiting:
Your MWkey must be flashing.
1. Lift handset.
2. Press .
Normally, your 
MWkey goes out. If it continues
to flash, you have additional Messages Waiting.
If the co-worker that left you the message doesn’t
answer, is busy, or is in DND, your Message
Waiting cancels.
If your co-worker doesn’t answer, press your 
MW
key to leave them a Message Waiting.
MSG
54
Message Waiting
Leave a Message Waiting
request for a return call.