Nitsuko Ds2000 Multibutton Telephone Feature Handbook

							To  program a Personal Speed Dial number:
1. Press and dial  .
OR
Press + .
2. Dial the personal bin number (normally 701-720).
OR
Press a Personal Speed Dial key (for bins 1-10).
OR
Press  + a Personal Speed Dial key (for bins 11-20).
3. Press .
4. Enter the line number you want the system to use when
dialing your stored number (e.g., 1 for line 1).
OR
Enter the line group number you want the system to use
when dialing your stored number (e.g., 90 for group 0).
OR
Press  if you want to enter Intercom codes.
5. Press .
6. Enter the number you want to store (up to 30 digits long).
You can enter any combination of the digits 0-9, #
and *. To insert a pause in your Speed Dial number,
press 
MIC. To insert a Flash in your Speed Dial
number, press FLASH. These entries count as digits.
7. Press .
8. Enter a name for the Speed Dial number.
See Entering Speed Dial names for more.
SPDPGM
85
Speed Dial 
						

							9. Press .
10. Repeat from step 2 to program another bin number.
OR
Press to exit.
To  dial a Personal Speed Dial number:
1. Press and dial .
2. Dial the personal bin number (normally 701-720).
OR
Press a Personal Speed Dial key (for bins 1-10).
OR
Press  + a Personal Speed Dial key (for bins 11-21).
OR
Press a Programmable Function Key for System Speed
Dial bin.
The stored number dials out.
To  dial a Personal Speed Dial number if you have a Super
Display telephone:
1. Press  (for bins 701-710) or  (for
bins 711-720).
2. Press a Personal Speed Dial bin key.
The stored number dials out.SP DIAL 2SP DIAL 1
86
Speed Dial 
						

							Entering Speed Dial Names
Use the following table when entering Speed Dial names.
User Programmable Feature
Universal Slot:# S P
Fixed Slot:ICM + ##
Program Personal and System Speed Dial Numbers. See User
Programmable Featuresat the end of this guide for more.
Keys for Entering Names
Press this 
key:Then one of these keys to enter the character in the white cell:
1234#
1&
- (dash)1/ (backslash)1‘ (apostrophe)11
2ABC 2
3DEF 3
4GH I 4
5JKL 5
6MNO 6
7PQRS7
8TUV 8
9WX Y Z 9
0SPACE : 0
**
#
To enter characters in lower case (e.g., e instead of E), press MW before pressing the key in the 
first shaded column. Use LND to backspace over (erase) any characters you want to correct.1In software versions prior to 02.00.00, the codes for 1 + 2, 1 + 3, and 1 + 4 were not available.
87
Speed Dial 
						

							With Split, you can split (alternate)
between your current call and a
new call. Split lets you easily alter-
nate between the calls without
joining (Conferencing) your callers together.
Split requires a uniquely programmed Split Programmable
Function key. Check with your Communications Manager to find
out if you have this type of key.
To  Split between your current Intercom call and a new
Intercom call:
1. Press  to place your current Intercom call on Hold,
then hang up.
2. Place or answer Intercom call.
3. Press your Split key to switch between your two
Intercom calls.
To  Split between your current outside call and an Intercom
call:
1. Press  to place outside call on Hold, then hang up.
2. Place or answer waiting Intercom call.
3. Press your Split key to switch between your Intercom
call and the outside call.
88
Split
Switch between active
calls without Conferencing
the calls together. 
						

							To  Split between your current Intercom call and an outside
call:
1. Press  to place your current Intercom call on Hold.
2. Place or answer outside call.
3. Press your Split key to switch between your two calls.
To  Split between your current outside call and a waiting
outside call:
1. Press  to place your current outside call on Hold,
then hang up.
2. Place or answer a new outside call.
3. Press your Split key to switch between your two calls.
89
Split 
						

							Tandem Trunking (Unsupervised
Conference) allows you to join
two outside callers in a
line-to-line Conference. You can
then drop out of the call, leaving
your callers in an unsupervised Conference. You are no longer
part of the conversation. The Conference continues until either
outside party hangs up. Find out from your Communications
Manager if you are able to set up an Unsupervised Conference.
To  set up a tandem call (Unsupervised Conference):
1. Place or answer an outside call.
2. Press or  .
3. Place or answer another outside call.
4. Press  or  to set up the Conference.
5. Hang up.
If the outside lines disconnect when you hang up in
this step, you do not have Tandem Trunking capability.
You can optionally press 
HOLDto place the
Conference on Hold. Your callers hear Music on Hold
(if installed) while waiting on Hold. Just press 
CONFagain to reinstate the Conference.
To  disconnect a tandem call (using Forced Trunk
Disconnect):
1. Press line key for busy line.
OR
Press  and dial the line’s Direct Line Access code
(e.g., 401 for line 1).
2. Dial # or press  to disconnect the line.
BARG
CONF
CONF
90
Tandem Trunking
Join two callers in
Conference, leave the
call and let their
conversation continue. 
						

							To  Barge In on a tandem call:
Use this procedure to rejoin a Conference already
in progress.
1. Press line key for busy line.
OR
Press  and dial the line’s Direct Line Access code
(e.g., 401 for line 1).
2. Dial .
91
Tandem Trunking
Time and Date
The time and date appear on all
telephone displays in your sys-
tem. Follow the User
Programmable Feature steps below if you need to reset the system
time and date (e.g., after the Daylight Savings Time change).
User Programmable Feature
Universal Slot:# T D
Fixed Slot:Not available.
Change your system’s time and date. See User Programmable
Featuresat the end of this guide for more.
The time and date shows
on all telephone displays. 
						

							Transfer permits you to send your
active outside call to a co-worker,
Ring Group, UCD Hunting Group
or Voice Mail. With Transfer, you can quickly send a call to the
desired co-worker. A call you Transfer automatically recalls to
you if not picked up at the Transfer destination. If you don’t
answer the recall, the call will ring other co-workers or the atten-
dant. This assures that you do not lose or inadvertently abandon
your transfers.
Your telephone system allows the following types of transfers:

Screened Transfer
With Screened Transfer, you announce the call to the destina-
tion before hanging up.

Unscreened Transfer
With Unscreened Transfer, you extend the call without mak-
ing an announcement.
To  Transfer your call:
1. Do not hang up.
2. Press .
3. Dial your co-worker’s extension.
OR
Press a DSS key.
OR
Dial a Ring Group or UCD Hunting Group master number.
92
Transfer
Send the outside call you
are on to a co-worker. 
						

							4. Announce the call to make a Screened Transfer.
OR
Press the flashing line key to return to your call if your
co-worker doesn’t want it (i.e., rejects your screen).
OR
Hang up to send the call through unscreened.
The call will recall to you if unanswered at the
destination.
To  Transfer your call to a co-worker’s mailbox:
1. Do not hang up.
2. Press .
3. Dial your co-worker’s extension.
4. Press or  .
5. Hang up.
MBOX
93
Transfer 
						

							Line Queuing permits you to
queue (wait in line) on hook for a
busy line or line group to become
free. The system will connect you
as soon as the line is available.
You do not have to manually retry
the line later.
After queuing for a line, you just
hang up to convert your Line
Queue into a Line Callback. When
the line becomes free, the system automatically recalls your phone.
As soon as you lift the handset, you connect to the outside line.
You can leave a Line Callback request for many outside lines.
The system processes your requests as the lines become free. In
addition, you and your co-workers can leave a Callback request
for the same line. The system processes these requests on a
first-in/first-out (FIFO) basis.
If you leave a Line Callback request and fail to answer when
Callback rings your phone, the system cancels the Callback.
Line Queuing Priority
You may have Line Queuing Priority enabled for your telephone.
If you do, when you queue for a busy line Line Queuing will con-
nect you before your co-workers that don’t have priority. Your
Communications Manager can can tell you if you have Line
Queuing Priority.
94
Trunk (Line) Queuing and Callback
When all outside lines are
busy, Line Queuinglets
you wait in line for a line
to become free.
—
Line Callback will
automatically call you back
when a line is available.