Nitsuko Digital System Administrators Guide

Mic rophone  Mute
&
Privately confer with someone in your work area while on a
Handsfree call.
Microphone Mute lets you turn off the microphone while you are on a Handsfree
call.  With the microphone off, you can listen to the person on the other end, but that
person will not be able to hear what people are saying in your work area.  To talk to
the person on the phone, you must cancel Microphone Mute (i.e., turn the
microphone back on).  See also Microphone On/Off on page 116.
Initial Configuration...

Mic rophone  On/Off
&
Make sure a conversation in your work area is not overheard by
Intercom callers.
Microphone On/Off lets you turn off your phone’s microphone while your phone is
idle.  With the microphone off, Intercom callers who make voice announcements
over your speaker will not be able to hear what people are saying in your work area
at the moment the call comes through.  To talk to the Intercom caller, you must turn
the microphone back on or lift the handset.  See also Microphone Mute on page...

Monitor
&
Dial a call, then use both hands to work while you wait for someone
to answer — no need to hold the handset to your ear while you
wait.  Or, use Monitor to wait on Hold without holding the handset
to your ear. 
Monitor lets you dial calls and activate features without lifting the handset; instead,
you press the HF key.  When you want to talk, however, you must lift the handset.
Note:  The Monitor feature, as described here, is for non-Handsfree phones.  If you
have a Handsfree phone, read...

Multiple  A tte ndants
&
Incoming calls can be split up among attendants to speed up call
processing. 
The DIGITAL SYSTEM can have up to four attendants.  This lets you reduce the call
traffic into the main attendant phone by assigning some lines to the main attendant
and the remaining lines to another attendant.
Each attendant must have a Display Multibutton Telephone.  Two keys on the
attendant’s Display Telephone have different functions than those same keys on a
non-attendant Display Phone.
The...

Program 18 (I)To assign Off-Hook Ringing to an attendant (OHR + # +
Y or N + #). This allows the phone to ring (beep) while
Alarms display at the attendant phone.
To assign an attendant (operator) to each extension (SO +
# + Extension number + #). This is the attendant that gets
called when the user presses ICM and dials 0.
Program 16To assign line access to attendant extensions (L + Line
number 01-16 + # + 02 + #)
Program 17To assign a line to a key at an attendant extension (LK +
Line number 01-16 +...

Music  On Hold
&
Callers on Hold can listen to music while they wait. 
Music On Hold (MOH) sends music to calls on Hold, parked calls, and transferred
calls.  If there is no Music On Hold in the system, callers on Hold hear silence.
Music on Hold requires a customer-provided music source (e.g., tape player or
receiver).
Note:  In accordance with U.S. copyright law, a license may be required from the
American Society of Composers, Authors and Publishers (ASCAP) or other similar
organizations, if radio,...

Night Answe r (Off-Hours R inging)
&
You can, as the attendant: Send calls to extensions at night so other
people (perhaps security personnel) can answer them until you
return in the morning. 
If you are the attendant, Night Answer (Off-Hours Ringing) lets you place the system
in the night mode so your incoming calls ring at other destinations. Your system
may be set up for Assigned Night Answer or Universal Night Answer. 
·Assigned Night Answer sends calls to extensions, Ring Groups or UCD Hunt
Group...

-If you hear busy tone, you cannot answer that line
from that phone.
Understanding Related Programming
For Universal or Assigned Night Answer: 
Program 18 (I)To enable Do Not Disturb for any attendant extension that
should be able to activate Night Answer (DND + # + Y or
N + #)
Program 3To assign attendant extensions (OPR nn EXT =
Extension number + #)
Program 19To assign two attendants to a Circular Hunt Group, if
desired (HUNT TYPE = 01, 02 or 03 + Extension + #).
First and last extension in the group...

Program 7To enable External Page Zones 1 or 2 (EXT PAGE ZN 1
or EXT PAGE ZN 2 = Y + #) 
To enable audible (ringing) over the External All Call
Page (AUDIBLE RNG = Y + #)
Program 12To assign extension 300 as the night termination of any
line that should ring over the paging speakers (DTN + # +
300 + #).  The line rings over the paging speakers when
extension 300 goes into the Night Answer mode.
Program 16To let an extension access the lines that ring over the
paging speakers so they can answer them (L +...

Night R inging
&
Help answer calls at night, when the attendant goes home.
Night Ringing (NR) lets you make a line ring at your extension only when the line’s
attendant goes into the Night Answer mode. A line’s attendant is usually the
attendant who answers the line. Night Ringing is for those lines that appear at your
extension, but do not normally ring it.
To enable or disable NR, your extension must have program access level 2-5.
Enabling NR automatically disables Ringing Assignment (see page 154) or...