Nitsuko Digital System Administrators Guide
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Page 91
Door Box & From a Door Box installed at an entrance door, a visitor can press the call button (like a door bell) to ring your phone. The Door Box (P/N 88545) is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes. To answer the chime, the called extension user just lifts the handset. This lets the user talk to the...
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To answer the Door Box chimes (from your phone): 1.Lift handset. -If you have a Hotline or Call Coverage key, it will flash. Press the key to answer the Door Box. To call the Door Box (from your phone): 1.Lift handset. 2.Press ICM (except at ESL set) and dial Door Box ex- tension number. -If the Door Box is idle, your call connects. You don’t hear any tones or ringing before you go through. -If you have a Hotline or Call Coverage key, you can press it to call the Door Box. 3.(Optional) Release...
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D P and D TMF Compa tibility & Any combination of DP and DTMF Central Office lines can be connected to the DIGITAL SYSTEM. With Pulse to Tone Conversion, use your pulse (rotary) lines to access computer services that require tone dialing (such as banking, MCI, Sprint, etc.). You can program the system for either DP or DTMF lines from the Central Office. Pulse to Tone Conversion Pulse to Tone Conversion lets you dial digits on a Dial Pulse (rotary) line, then convert to tone dialing. After you dial...
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To set up Pulse to Tone Conversion Program 6To make sure the Active Dialpad option is enabled (AC T DIAL PAD = Y) in a Toll Restriction level so a user can continue dialing after a pause; otherwise, Pulse to Tone Conversion would be disabled (see also Program 1) Program 1To assign a Toll Restriction level (TOLL RESTRICT = 01-07) from Program 6 to a Class of Service (see also Program 18 [I]) Program 18 (I)To assign a Class of Service from Program 1 (COS = 01-27 + #) to an extension Program 10To identify a...
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Equa l A cc ess Compa tibility & Use an alternative long distance service without dialing its telephone number. If the DIGITAL SYSTEM is installed in an Equal Access area, you can dial a code to access a long distance carrier other than your main one (i.e., the one you access when you dial 1). The code is in the form 10XXX, where XXX is the carrier’s identification code. The identification code is set up by the local telephone company. In software AUX Module Y2.0/Base Y5.0 or later, the system does...
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Exte nded R inging & Calls can ring longer than usual to assist people who can’t readily get to their phones (like a warehouse worker, for example). Extended Ringing forces an unanswered call to ring an extension 15 times before the system can reroute it to another extension. For example, a Transfer would ring an extension 15 times before recalling the extension that transferred it. If an extension has Extended Ringing, the following types of calls ring it 15 times before being rerouted: ·A Hunting...
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Exte nsion Hunting & Call handling among people in a sales or service department becomes very efficient. If one person is busy handling a customer, the DIGITAL SYSTEM sends a new call to another person in the group. No need for an attendant to look for an available person to take a call. Extension Hunting sends a call through a group of extensions until it is answered. In other words, if a call tries a Hunt Group extension and it is busy, the call tries (hunts for) the next available extension in the...
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Uniform Call Distribution (UCD) A UCD Hunt Group consists of extensions programmed into a list, and the group is assigned a master extension number. The UCD Hunting process begins when a call comes into the master extension number (such as a call transferred to the master number). The order in which the call rings the member extensions depends on how busy the extensions have been. The first extension rung is the one that has been idle the longest. The last extension rung is the one that has been...
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Understanding Related Programming Program 19To set up Hunt Groups (see page 272) Program 4To set two timers: Camp-On (Timer 03 + # + Duration + # – how long a call waits at a busy UCD group) and Rings Before Recall (Timer 06 + # + Duration + # – the number of times a call rings a Hunt Group extension before going to the next one; and, before ringing all extensions with ringing and access for that line) Program 17To assign a Call Coverage (CCK + Master extension number + #) or Hotline (HL + Master...
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Exte rna l Alerting De vice & The ringing for incoming calls is amplified so it can be heard in large noisy areas, such as a machine shop. An External Alerting Device, such as a bell, can be connected to Relay 01 (located in the Main CEU) and Relay 02 (located in Expansion CEU #1). You can program the system so that a relay activates and the bell rings when an incoming call rings one of the following destinations: ·A line (348-363) ·An extension (300-347) ·A Ring Group (364-371 without AUX, 396-403...