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Nitsuko Digital System Administrators Guide

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Page 171

R inging Line P re fe re nce
&
Answer calls in a single step, much like you do with your phone at
home. 
Ringing Line Preference (RLP) lets you answer calls ringing a Line or Loop key by
just lifting the handset.  To enable or disable RLP, your extension must have program
access level of 2-5.  If several calls are ringing your extension, RLP answers
Intercom calls first, then outside calls, starting with the one on the lowest numbered
line. 
Notes: 
·If you have a Prime Line Key (see page 134), the...

Page 172

R inging Pa tterns
&
Easily identify the type of call ringing your phone. 
The DIGITAL SYSTEM provides ringing at three different durations so you know
which kind of call is ringing your phone (see the chart below).  As you can see from
the chart, outside calls ring with two short rings, Intercom calls with one long ring
(repeated).  The Callback ring is the ring you hear for the Callback and Line Queuing
features.
The DIGITAL SYSTEM also provides ringing at four different pitches.  Extension
300 rings...

Page 173

Understanding Related Programming
Program 1To assign a single ring to all calls that ring an ASI in a
Class of Service (SINGLE RING = Y + #).  See also
Program 18 (I).  This means Intercom calls, outside calls,
and Callbacks ring with a single ring at the Intercom
duration (1 second).
Program 12To assign COS 20 (COS + # + 20 + #) to each line with
Distinctive Ringing
Program 18 (I)To assign a Class of Service from Program 1 to an
extension (COS + # + 01-27 + #)
Ringing Patterns
Part I:  DIGITAL SYSTEM...

Page 174

Save
&
Call a busy number in the morning, quickly save it in memory,
then periodically retry it throughout the day by touching two keys.
You do not waste time looking up the number again. 
Save lets you store (save) in memory the last outside number you dialed so you can
easily redial it later on.  Save lets you store numbers up to 24 digits long.  After you
save a number, you can make other calls without affecting it.  The saved number
stays in memory until you save a new one in its place.
When you call...

Page 175

S ele cta ble Displa y Messa ges
&
Let co-workers know your where-abouts without having to call
each one individually. 
The Selectable Display Messages feature lets you attach a message to your phone
so Display Phone users see it on their display when they call you.  For example,
when you leave for vacation, you could select the message:  ON VACATION (if your
system has it).  This way, when Display Phone users call and you do not answer, they
know why.
Your system can store up to 16 messages for you to...

Page 176

To select a message by
scrolling through them
(when you have a Display
Phone):
This automatically cancels a Call Forwarding condition at
your phone. 
1.Lift handset. 
2.Press ICM. 
-You hear dial tone. 
3.Press #. 
-Dial tone stops. 
4.Dial M. 
5.Press VOL UP or VOL DN to scroll through the mes-
sages.  Stop at the one you want. 
-VOL UP scrolls this way:  Message 00, 01, 02,...15.
-VOL DN scrolls this way:  00, 15, 14, 13...01. 
-To add digits to messages 00-07, simply dial them. 
6.Press DIAL, then...

Page 177

S ilent Monitor
&
As a Customer Service supervisor, for example, listen to the way a
trainee handles outside callers. 
Silent Monitor lets you enter a co-worker’s outside call and listen to the conversation
without sending any warning tones to indicate your presence.  You simply call your
co-worker’s extension and dial the Silent Monitor code.  If your co-worker is on an
Intercom call, you hear only the person who is talking to your co-worker, not the
co-worker you called. Normally, Silent Monitor is...

Page 178

S p ee d  D ial
&
Save time dialing the outside numbers you frequently call. 
Speed Dial allows a number to be stored in a memory bin so you can call the number
by dialing its bin or by pressing its key.  If the DIGITAL SYSTEM is equipped with
an AUX Module, a 16-character name can be stored with a number.  The name
appears on a Display Phone when the number is called. 
There are two types of Speed Dial:  Personal and System.
Personal Speed Dial
Personal Speed Dial lets you store 20 numbers at your...

Page 179

Storing a Pause, Flash or Delay
You can store a Pause in a Speed Dial bin by pressing HOLD where you want the
Pause to occur. When you use the stored number, the system stops dialing when it
encounters the pause and waits for a second dial tone. If the second dial tone occurs,
dialing continues. You might want to use a Pause if your Speed Dial number calls a
dial-up service (like a banking service) that automatically returns second dial tone.
The pause ensures that your number doesn’t dial out too soon....

Page 180

5.If the system lets you store a name:
At a Display Phone: Enter a name, press #.  Or, to skip
the name, press # and go to step 6. 
At a Standard Phone: Press # and go to step 6. 
OR 
If the system does not let you store a name, go to step 6
-To enter a letter in a name:
  Dial letter.  Zero button = blank, Q, Z, (in that
  order).
  Dial digit (1, 2, 3) = letter’s position on button
  (e.g., dial 1 to get the 1st letter). To erase last
 letter, press LAST.
6.Dial a line (01-16) or group 90-98 (if your...
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