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Nitsuko Digital System Administrators Guide

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Page 191

Tena nt Se rvic e
&
A single DIGITAL SYSTEM can serve more than one business.
The DIGITAL SYSTEM can be divided up so that more than one tenant (business)
can use it.  If each tenant requires its own attendant (operator), the DIGITAL
SYSTEM can accommodate up to four tenants.  Otherwise, the DIGITAL SYSTEM
can accommodate any number of tenants.
In addition to having its own attendant, each tenant can have their own: 
·Outside lines or line groups 
·Internal Page Zones (seven zones are available)
Note:...

Page 192

Program 18 (II)To assign ringing to lines at an extension (RA or DRA +
# + Press line + Y or N + #).
See also Placing an Outside Call on page 134 and
Answering an Outside Call on page 132.
For Paging programming: 
Program 1To enable/disable the capability of making an All Call
Page in a Class of Service (ALL CALL PAGE = Y or N
+ #). Also see Program 18(I). Since all tenant groups
would probably not want to hear an All Call Page, you
may want to disable this. 
To enable/disable the capability of making a...

Page 193

Time  and D a te
&
Quickly see both the time and date in a glance.  No need to refer to
a separate clock and calendar. And you can reset it, if necessary. 
The Time and Date feature shows you the time and date on your phone’s display.
The time and date also appear on the following system features: 
·Station Message Detail Recording 
·Diagnostic/Maintenance Utilities and System Reports 
·Traffic Management Report
If your extension has program access level 4-5, you can reset the Time and Date from
your...

Page 194

Toll Re stric tion
&
Long distance calls can be limited to control the cost of
communications. 
Toll Restriction limits the types of calls a user may dial from their extension.  The
system applies Toll Restriction (i.e., limits calls) for a particular extension according
to the Toll Restriction level (01-07) assigned to that extension through its Class of
Service.  Each Toll Restriction level can be customized to enable or disable the
following: 
·Continuous dialing (for access to special services, such...

Page 195

Program 1To assign a Toll Restriction level from Program 6 to a
Class of Service (TOLL RESTRICT = 01-07 + #). Also
see Program 18 (I).
To set up the following (additional) dialing restrictions in
a Class of Service:
Only Intercom Calls at Night (ICM NITE ONLY + Y +
#)
Only Local Calls Day or Night (LOCAL ONLY = Y + #)
Only Local Calls at Night (LOCAL NIGHT = Y + #).
Also see Program 18 (I).
These restrictions override any restrictions set up in
Program 6. 
Program 18 (I)To assign a Class of Service from...

Page 196

Tone P atte rns
&
Identify certain feature conditions by becoming familiar with their
corresponding tone patterns.
The DIGITAL SYSTEM provides tones of different durations to indicate certain
conditions (see the chart below).
You most commonly hear: 
·Two beeps when you make a voice-announced Intercom call to an extension or
send Call Waiting signals 
·Busy tone when you call a busy extension 
·Fast busy tone when you call an extension in Do Not Disturb 
·Ring-Busy tone when you call a busy extension...

Page 197

Traffic  Mana geme nt Re porting
&
It’s easy to see which lines and extensions are being overused or
underused so you can make the appropriate adjustments. 
Traffic Management System (TMS) Reporting provides a record of the system’s call
activity for both Intercom and outside calls.  The record can display on a terminal or
be sent to a printer.  A TMS record shows the call activity for each installed
extension, line, line group, and Uniform Call Distribution (UCD) group.  For
example, the TMS report...

Page 198

T r an s f er
&
Quickly send a call to another extension when your caller needs to
talk to someone else in your company. 
Transfer lets you send your outside call to another extension.  You can Transfer any
outside line to another extension, even if that extension does not have access to the
line.  And you can Transfer calls to busy extensions.  The transferred call Camps-On
(waits) at the busy extension and sends two beep tones to the busy user (if your
system is programmed for Call Waiting tones). 
You...

Page 199

To receive a Transfer:The Line key for the transferred line flashes.  If you do
not have a Line key for the transferred line, your Loop
key flashes. 
1.Lift handset. 
2.If not connected, press flashing Line/Loop key.
Understanding Related Programming
Program 2To enable/disable Call Waiting tones system-wide (CALL
WA I T  T O N E = Y or N + #). If enabled, Transfers to busy
extensions send the tones to the busy user.
Program 3To enable/disable Music On Hold for transferred calls
(PLAY MOH TRANS = Y or N +...

Page 200

Unsupe rvise d Conferenc e (Ta ndem C alls)
&
You can, as a dispatcher: Answer a call from a salesman who is on
the road, then connect his call to a salesman in another state.  No
need for the first salesman to hang up and call the other salesman. 
Tandem Calls let you set up a Conference with two outside parties, then drop out of
the conversation leaving the two outside parties connected.
Initial Configuration 
Tandem Calls disabled
Tandem Calls can be enabled only through terminal programming, which...
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