Nitsuko Digital System Administrators Guide
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Tena nt Se rvic e & A single DIGITAL SYSTEM can serve more than one business. The DIGITAL SYSTEM can be divided up so that more than one tenant (business) can use it. If each tenant requires its own attendant (operator), the DIGITAL SYSTEM can accommodate up to four tenants. Otherwise, the DIGITAL SYSTEM can accommodate any number of tenants. In addition to having its own attendant, each tenant can have their own: ·Outside lines or line groups ·Internal Page Zones (seven zones are available) Note:...
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Program 18 (II)To assign ringing to lines at an extension (RA or DRA + # + Press line + Y or N + #). See also Placing an Outside Call on page 134 and Answering an Outside Call on page 132. For Paging programming: Program 1To enable/disable the capability of making an All Call Page in a Class of Service (ALL CALL PAGE = Y or N + #). Also see Program 18(I). Since all tenant groups would probably not want to hear an All Call Page, you may want to disable this. To enable/disable the capability of making a...
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Time and D a te & Quickly see both the time and date in a glance. No need to refer to a separate clock and calendar. And you can reset it, if necessary. The Time and Date feature shows you the time and date on your phone’s display. The time and date also appear on the following system features: ·Station Message Detail Recording ·Diagnostic/Maintenance Utilities and System Reports ·Traffic Management Report If your extension has program access level 4-5, you can reset the Time and Date from your...
Page 194
Toll Re stric tion & Long distance calls can be limited to control the cost of communications. Toll Restriction limits the types of calls a user may dial from their extension. The system applies Toll Restriction (i.e., limits calls) for a particular extension according to the Toll Restriction level (01-07) assigned to that extension through its Class of Service. Each Toll Restriction level can be customized to enable or disable the following: ·Continuous dialing (for access to special services, such...
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Program 1To assign a Toll Restriction level from Program 6 to a Class of Service (TOLL RESTRICT = 01-07 + #). Also see Program 18 (I). To set up the following (additional) dialing restrictions in a Class of Service: Only Intercom Calls at Night (ICM NITE ONLY + Y + #) Only Local Calls Day or Night (LOCAL ONLY = Y + #) Only Local Calls at Night (LOCAL NIGHT = Y + #). Also see Program 18 (I). These restrictions override any restrictions set up in Program 6. Program 18 (I)To assign a Class of Service from...
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Tone P atte rns & Identify certain feature conditions by becoming familiar with their corresponding tone patterns. The DIGITAL SYSTEM provides tones of different durations to indicate certain conditions (see the chart below). You most commonly hear: ·Two beeps when you make a voice-announced Intercom call to an extension or send Call Waiting signals ·Busy tone when you call a busy extension ·Fast busy tone when you call an extension in Do Not Disturb ·Ring-Busy tone when you call a busy extension...
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Traffic Mana geme nt Re porting & It’s easy to see which lines and extensions are being overused or underused so you can make the appropriate adjustments. Traffic Management System (TMS) Reporting provides a record of the system’s call activity for both Intercom and outside calls. The record can display on a terminal or be sent to a printer. A TMS record shows the call activity for each installed extension, line, line group, and Uniform Call Distribution (UCD) group. For example, the TMS report...
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T r an s f er & Quickly send a call to another extension when your caller needs to talk to someone else in your company. Transfer lets you send your outside call to another extension. You can Transfer any outside line to another extension, even if that extension does not have access to the line. And you can Transfer calls to busy extensions. The transferred call Camps-On (waits) at the busy extension and sends two beep tones to the busy user (if your system is programmed for Call Waiting tones). You...
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To receive a Transfer:The Line key for the transferred line flashes. If you do not have a Line key for the transferred line, your Loop key flashes. 1.Lift handset. 2.If not connected, press flashing Line/Loop key. Understanding Related Programming Program 2To enable/disable Call Waiting tones system-wide (CALL WA I T T O N E = Y or N + #). If enabled, Transfers to busy extensions send the tones to the busy user. Program 3To enable/disable Music On Hold for transferred calls (PLAY MOH TRANS = Y or N +...
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Unsupe rvise d Conferenc e (Ta ndem C alls) & You can, as a dispatcher: Answer a call from a salesman who is on the road, then connect his call to a salesman in another state. No need for the first salesman to hang up and call the other salesman. Tandem Calls let you set up a Conference with two outside parties, then drop out of the conversation leaving the two outside parties connected. Initial Configuration Tandem Calls disabled Tandem Calls can be enabled only through terminal programming, which...