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Nitsuko Digital System Administrators Guide

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Page 201

Voic e Ma il/A utomate d A tte ndant
&
Send and receive recorded messages.  No need to carry a
hand-written note to someone’s desk. Also, have the Automated
Attendant automatically answer your company’s outside calls.
Your DIGITAL SYSTEM is compatible with Integrated Voice Messaging, which
provides Automated Attendant and Voice Mail.
The Automated Attendant answers your company’s incoming calls.  An outside caller
hears a recording which explains their dialing options.  The caller can then dial an...

Page 202

Using the Feature
For more specifics, see the documentation for your Integrated Voice Messaging
system.
To call your mailbox (from
your multibutton phone):
1.Lift handset. 
2.Press MSG. 
3.Wait for the voice prompt. 
4.Dial your security code. 
-You can store your security code in a One-Touch
Speed Dial key.
To call your mailbox (from
your ESL set):
1.Lift handset. 
2.Dial voice mail master number. 
3.Wait for the voice prompt. 
4.Dial # and your mailbox number. 
5.Wait for the voice prompt. 
6.Dial your...

Page 203

To record a conversation
(if your multibutton phone
has a record key):
1.Press Record key to start and stop recording.
To view how many voice
messages you have (if
you have a display
phone):
MSG flashes fast when you have messages in your
mailbox. 
1.Do not lift handset. 
2.Press MSG. 
Understanding Related Programming
Voice Mail requires Analog Station Interfaces (see page 31).  
Note:  Use the programs below in the order they are listed. 
Program 14To assign an ASI circuit type (CIRCUIT TYPE = 51) to...

Page 204

To enable the Mailbox Message Waiting feature for an extension, also
use: 
Program 19To form a Terminal Hunt Group with the following
members:  the extension that should have the Mailbox
Message Waiting feature and the Voice Mail master
extension (in that order). 
HUNT TYPE = 01, 02 or 03 + #
HUNT STN = Extension number + # (repeat last two
steps to add more members)
Turn to page 272 for more information on programming a
Terminal Hunt Group. 
For Personal Answering Machine Emulation, also use:
Program...

Page 205

Voic e Module  Unit
&
Add digital voice recording and playback to your system — along
with the standard DIGITAL SYSTEM Voice Prompting Messages.
The Voice Module Unit (P/N 88522) requires an AUX Module with software version
02.10 or higher. The Voice Module Unit is not available with Base software.
The Voice Module Unit (P/N 88522) is a 12 Station Module enhanced with three
channels of digital recording and playback capability. When added to your system,
the VMU provides the following important new...

Page 206

Understanding Related Programming
N/A
Voice Module Unit
190 DIGITAL SYSTEM Administrator’s Guide 

Page 207

Voic e P rompting Me ssage s
&
Voice Prompting Messages tell you the status of your call, remind
you when you activate certain features, and even announce the time
and your own extension number.
Voice Prompting Messages require a Voice Module Unit (P/N 88522) and an AUX
Module with software version 02.10 or higher. Voice Prompting Messages are not
available with Base software.
The system plays Voice Prompting Messages to inform a user of the status of their
call. Voice Prompting Messages help a user as...

Page 208

Voice Prompting Messages
This message...Occurs when user... 
Your calls have been forwarded.Has forwarded calls. Message
periodically reminds user that calls are
forwarded.
Vacant number.Calls an invalid (not installed) extension.
Initial Configuration
Voice Prompting Messages occur as indicated in the chart above when the VMU
Module is installed and initialized.
Using the Feature
N/A
Understanding Related Programming
Refer to the DIGITAL SYSTEM Feature and Terminal Programming Manual.
Voice Prompting...

Page 209

Volume  Contr ols
&
Adjust the volume of calls and certain features.  Handy when it’s
especially noisy in the office. 
You can use the VOL UP and VOL DN keys to raise or lower the volume of the
following: 
·Background Music (adjusting this volume also changes the volume of incoming
ringing and paged announcements) 
·Voice levels over the handset 
·Voice levels over the speaker (i.e., Handsfree volume)
You can also use VOL UP and VOL DN to control the brightness of your display.
When you adjust the volume...

Page 210

Wa lking Cla ss of S ervice
&
Make any type of outside call from any phone in the system,
regardless of the phone’s dialing restrictions.  No need to find an
unrestricted phone when you need to make a special call. 
Walking Class of Service lets you temporarily override an extension’s dialing
restrictions by dialing a security code at that extension.  Dialing the code overrides
the restrictions set up in Class of Service (Program 1).
For example, if an extension’s Class of Service restricts long distance...
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