NEC Xen Ipk Features And Specifications Manual

Features and Specifications Manual A18 – 71
Doc. No. 8201 - Release 1.0
July 2003
Automated AttendantA-18
FEATURE 
DESCRIPTIONThe Automated Attendant answers incoming CO/PBX calls and sends a
greeting message for calling parties. When the caller enters a station
number or a 1- or 2-digit number from the dial pad, as instructed in the
greeting message, the Automated Attendant then transfers the call to a
designated station or Station Hunt group. The Automated Attendant can be
set to provide two automated...

July 2003 NEC Business Solutions Ltd
72  – A18Automated Attendant
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1. Press T.
2. Dial 
HA.
3. Dial the incoming trunk number (
00~FD). [00 = All CO/
PBX lines.]
4. Dialling 00 sets or cancels the Automated Attendant mode for all
trunks when the trunks are idle. If a trunk is busy when 00 is Dialled, it
is not set. To set the Automated Attendant to a busy trunk, dial the
individual trunk number.
5. Press 
T.
1. Press
T.
2. Dial 
HB.
3. Dial the incoming trunk number...

Xen IPK Features and Specifications Manual
Features and Specifications Manual A18 – 73
Doc. No. 8201 - Release 1.0
July 2003
1. Receive an incoming CO/PBX call.
2. The Automated Attendant answers the call and sends a greeting.
3. A DTMF tone is received. (Each tone is assigned to a station number
or a station hunt group.)
4. The call is transferred to a designated station or station hunt group.
5. The called party answers and talks.
1. Receive an incoming CO/PBX call.
2. The Automated Attendant answers...

July 2003 NEC Business Solutions Ltd
74  – A18Automated Attendant
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SERVICE 
CONDITIONSData Assignment
	A maximum of two VRS(4)-U(  ) ETU’s, four channels per card, can be
used for Automated Attendant.
	Each channel has 240 recording seconds that can be subdivided into
2, 4, 8, or 16 equal recording times.
	A maximum of eight Automated Attendants can be assigned. Multiple
Automated Attendants can be assigned to one VRS(4)-U(  )
ETU channel.
	Memory Block 1-4-02...

Xen IPK Features and Specifications Manual
Features and Specifications Manual A18 – 75
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	Use Memory Block 1-8-08 [Class 0f Service (Station) Feature
Selection 2] Page 2 LK6 to Allow (default: LED On) or Deny (LED Off)
a station to record, verify, or erase an Automated Attendant message.
	Use Memory Block 1-8-01 to specify whether the PBR circuits in
the CPU(I) are used for Single Line Telephone or Automated
Attendant/DISA.
	Use Memory Block 3-05 (Trunk Incoming Answer...

July 2003 NEC Business Solutions Ltd
76  – A18Automated Attendant
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	If an incoming caller is transferred to a busy station, the following
options are available to this caller:
 
	After recording a new Automated Attendant message, verify its
operation by placing a call into the system and ensuring complete and
correct playback. If you find that the message is ending prematurely or
is automatically triggering the digit entry process, re-record the
message using a...

Xen IPK Features and Specifications Manual
Features and Specifications Manual A18 – 77
Doc. No. 8201 - Release 1.0
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¶+BTI4SLT or Automated Attendant/DISA to PBR 
Selection1-8-01
¶+BCT4Trunk Incoming Answer Mode Selection3-05
¶+AU Automated Attendant Function Selection 3-59
¶+AUAutomated Attendant Message to Trunk Selection 3-38
¶+BMAutomatic Day/Night Mode by Day of Week 
Selection1-1-32
¶+AUHold Tone Automated Attendant Selection 3-65
¶+AUAutomated Attendant Message to Tenant 
Assignment1-4-12...

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78  – A18Automated Attendant
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¶+AUAutomated Attendant Transfer Ring Pattern 1-1-54
¶+AUAutomated Attendant No Answer Disconnect 
Time Selection1-4-03
¶+AUAutomated Attendant Delay Announcement Hold 
Tone Selection1-4-17
¶+ALNDID Digit Length Selection 1-1-20
¶+ALNDID Digit Conversion Assignment 1-1-21
¶+ALNDID Digit Conversion Table 1-1-22
¶+ALNDID Forward Station Number for Busy Station or 
Undefined Digit1-1-23
¶+BTMLine Key...

Features and Specifications Manual A19 – 79
Doc. No. 8201 - Release 1.0
July 2003
Automatic CallbackA-19
FEATURE 
DESCRIPTIONAfter receiving a call waiting tone from a busy station, a user can set an
Automatic Callback. When both stations are idle, the system signals the
Automatic Callback originator first and, after answered, signals the
other station.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Dial Automatic Callback Access Code 0 (set as...

July 2003 NEC Business Solutions Ltd
80  – A19Automatic Callback
Doc. No. 8201 - Release 1.0
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General
	Any station can be used for setting an Automatic Callback. An
Automatic Callback can be set to multiple stations regardless
of tenants.
	If the user that set an Automatic Callback receives the Callback and
does not answer within 30 seconds after the ringing begins, the
Callback is automatically released.
	While set, a Callback cannot be manually cancelled.
GUIDE TO 
FEATURE 
PROGRAMMING
Order...