NEC Student Services Administrator Guide

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Student Services - Administrator Guide SPECIAL FUNCTIONS
Chapter 8 SPECIAL FUNCTIONS
A special function in Student Services allows an administrator to place calls to 
stations that are currently scheduled as restricted.
Student Services Override
The Override function allows a Student Services Administrator to call a restricted 
station. Follow the steps for this procedure.
Step 1:
From a Dterm phone, press the function key assigned for the Student Ser-
vices Override function.
Note:If this function key is used for other OAI applications, an access code 
must also be entered using the Dterm numeric keypad.
Note:
The originating Dterm phone must be On-Hook for this function.
- When activated, the assigned function key LED will flash and the following 
will display in the Dterm LCD display:
-  If no action takes place
, the function key may not be properly configured at 
the PBX. (Refer to the PBX configuration information to verify the Student 
Services Override function has been configured and which D
term key has 
been assigned.)
- If a “chime chime (pause) chime chime” sequence is heard
, the override 
function may be configured on the PBX but the override function is not 
working properly.
Continue to Step 2 on the next page...

	


	


 
 
						

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SPECIAL FUNCTIONS Student Services - Administrator Guide
Student Services Override (Cont)
Step 2:
Enter the destination extension number using the Dterm numeric keypad. 
When the first digit is entered, the LCD display will clear and the entered 
digits will be shown in the upper right corner. (The following LCD dis-
play example for an entered number of 1000) (See Special Note
 below):
-  When all digits are entered
, the function key LED will stop flashing and the 
Student Services Override will place the call to the destination station. The 
D
term is placed in speaker phone mode with the ringing tone heard through 
the speaker. The destination extension will flash in the LCD display while 
ringing, and go steady when answered.
Note:The Dterm handset may be taken off-hook at anytime to take the phone out 
of speaker phone mode. The call may be cancelled by pressing the speak-
er button or by taking the handset off-hook and then returning the hand-
set to on-hook.
-  If the call cannot be placed, the following message will display in the Dterm 
LCD display:
Special Note - Multi-length station numbers...
Student Series can accommodate multi-length station numbers. A site 
configuration may implement (for example): 4-digit station numbers AND 5-digit 
station numbers. 
-  When making an Override call at a site with multi-length station numbers:
 
Enter the destination number followed by the #
 key at the Dterm keypad.
Continue to Step 3 on the next page...




	


 






	


 
 
						

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Student Services - Administrator Guide SPECIAL FUNCTIONS
Student Services Override (Cont)
Step 3:
When the destination station answers, begin conversation. 
						

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Student Services - Administrator Guide EXAMPLE SCHEDULED EVENTS
Appendix A EXAMPLE SCHEDULED EVENTS
Scheduled Events is the main feature of Student Services. Events can be scheduled 
that allow different operating privileges for a station or a group of stations. These 
events can be recurring events or they can be scheduled as a one-time occurrence.
The example events shown are representative of a university student dormitory or 
housing facility. This is the primary application of Student Services. The examples 
are not indicative of all possibilities, but a typical application to provide ideas and 
a starting point for your specific site requirements.
Example Station 
GroupsAs described in other chapters of this Student Services guide, stations can be 
grouped to allow group-wide scheduling of events and services. One example 
would group stations by class, administration, and voice mail as follows:
Station Groups --- Freshman
Sophomores
Juniors
Seniors
Administration
Voice Mail
This would create six station groups. Keep in mind that other stations that are not 
grouped can still be controlled by Student Services on an individual basis. Refer to 
Chapter 4 of this guide for detail procedures on how to establish station groups.
Normal Event 
SchedulingUsing the example station groups (above), the following is an example of normal 
scheduled events for a student dormitory site:
Site
: A student dormitory, with university classes Monday through Thursday. No 
regular classes on Friday, Saturday, or Sunday.
5:30 AM8:00 PM10:00 PM 12:00 AM
OPEN STUDY SLEEPOPEN
OPEN SLEEP
OPEN SLEEP
1:00 AM
Sun-Thur
Friday
Sun, Sat 
						

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EXAMPLE SCHEDULED EVENTS Student Services - Administrator Guide
Example Events (Cont)
Normal Event 
Scheduling (Cont)The Open periods would allow:
Unlimited calling (using Restriction Class)
Caller access to voice mail
Call Waiting (using Service Class). 
The Study and Sleep periods would allow:
No calling except for emergency 911 calls (using Restriction Class)
Forward all incoming calls to voice mail 
No caller access to voice mail
No Call Waiting (using Service Class).
In this example, with classes Monday through Thursday, a Study period is provided 
from 8:00 PM to 10:00 PM. Friday, with no regular classes, all day is an Open 
period except for the Sleep period. Saturday and Sunday allow for a little later 
Open period before “Lights Out”. This would be a typical scenario allowing Open 
periods for unrestricted calls and other restricted periods.
Note:
In the case of an urgent message or other emergency, the Administrator can Over-
ride any calling restriction. See Chapter 7 of this guide for the procedure to Over-
ride a call restriction.
Events would be established for each group and for each day sequence. This would 
require a total of 48 events (Sun-Thur 6 groups x 4 events + Fri 6 groups x 2 events 
+ Sun, Sat 6 groups x 2 events). These would be normal events and would be in 
affect as scheduled except for any special event. Refer to Chapter 5 of this guide 
for detail procedures on how to schedule normal events. 
Many options and variations are certainly possible depending on the needs of the 
site. Special restrictions could be set for calling BETWEEN select groups or a 
variety of station groupings. Most any condition can be accommodated using the 
Student Services application, the PBX Restriction Class codes, and the PBX 
Service Class codes. 
						

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Student Services - Administrator Guide EXAMPLE SCHEDULED EVENTS
Example Events (Cont)
Special Event 
SchedulingAs described in Chapter 5 of this guide, a Special Event overrides a Normal Event. 
The Special event is a one-time event or special situation, separate from a Normal 
event.
In the university setting, Special Events could include class breaks and vacations, 
building closings, holidays, or other non-routine events. Using the dormitory 
example from the previous section, the following are some typical examples of 
Special Events:
Consider the Normal events (from the previous example) initially are in affect...
Special Event 1
 - University Holiday
Change normal events and restrictions to Open period with late Sleep period 
restrictions starting and ending on the specified dates. No classes during this 
period, but some students will still reside in the dorms. Following the ending 
date, the normal events return in affect.
Special Event 2
 - Building Closure
Change normal events and restrictions to disallow all calls and features over 
the specified dates. Due to repairs, the building will be closed with no stu-
dents in residence during this period. Following the ending date, the normal 
events return in affect.
OPEN SLEEP
1:00 AM
all days
Beginning 7/13/97
Ending 7/20/ 97 5:30 AM
CLOSURE
all days
Beginning 5/10/97
Ending 5/12/ 97 
8:00 AM 
						

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EXAMPLE SCHEDULED EVENTS Student Services - Administrator Guide
Example Events (Cont)
Special Event 
Scheduling (Cont)Special Event 3 - Student meeting
Change normal events and restrictions to disallow all calls and features over 
the specified times, forwarding all calls to voice mail. Due to student meet-
ing, avoid interruptions by restricting all calls during the meeting period. 
Following the period, the normal events return in affect.
As in Normal Events, many options and variations are certainly possible for 
Special Events. Refer to Chapter 5 of this guide for detail procedures on how to 
schedule Special events. Most any condition can be accommodated using the 
Student Services application, the PBX Restriction Class codes, and the PBX 
Service Class codes.
Wed
9/17/97 
5:30 AM8:00 PM10:00 PM 12:00 AM
OPEN STUDY SLEEPOPEN
8:30 AM12:30 PM
OPEN MEETING