NEC Neax2000 Ivs Callcenterworx System Manual
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CallCenterWorX CD-ROM Installation Instructions
STEP 5: The first Copying Files screen displays (see Figure 6-19). It shows the progress of installing the
program files on your hard disk. No action is required from you to continue this process. If you wish
to stop the installation, click Cancel.
Figure 6-19 Copying Files - Server and MAT Client
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CHAPTER 6 NDA-24213 Page 68 Issue 3.0 Installation CallCenterWorX CD-ROM Installation Instructions STEP 6: When the copying of files is complete, the Add Folder Icon screen displays (Figure 6-20). Click OK to continue. Figure 6-20 Add Folder Icon - Server and MAT Client
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CallCenterWorX CD-ROM Installation Instructions
STEP 7: The CallCenterWorX Setup Finish screen displays (Figure 6-21). If you would like to view the
README file, check that box. If you would like to launch the CallCenterWorX MAT program now,
check that box. Click the
Finish button to complete the setup of the ACD Server and MAT Client
option.
Figure 6-21 Setup Finish - Server and MAT Client
If you have chosen to install the entire...
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CHAPTER 6 NDA-24213 Page 70 Issue 3.0 Installation CallCenterWorX CD-ROM Installation Instructions 3.4 MIS Installation Option If you selected CallCenterWorX MIS in Step 4 of Heading 3.6, or if you are installing the complete CallCenterWorX suite, the Welcome screen in Figure 6-22 displays. Figure 6-22 Welcome - MIS
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CallCenterWorX CD-ROM Installation Instructions
STEP 1: Read the instructions in the Welcome screen and click Next to continue, or Cancel to quit Setup. If
you click
Next, the Software License Agreement screen (Figure 6-23) displays.
Figure 6-23 License Agreement - MIS
STEP 2: Read the agreement and if you accept all the terms, click Yes.
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CHAPTER 6 NDA-24213 Page 72 Issue 3.0 Installation CallCenterWorX CD-ROM Installation Instructions STEP 3: Enter your name and the name of your company in the dialog boxes of the User Information screen (Figure 6-24). Click Next. Figure 6-24 User Information - MIS
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CallCenterWorX CD-ROM Installation Instructions
STEP 4: The Choose Destination Location screen displays (Figure 6-25). If you wish to change the destination
for these files, click
Browse and select another directory. (You may wish to make a note of the
different location for future reference.) Click
OK to return to this screen. When the path shown in the
Destination Folder area is satisfactory, click
Next.
Figure 6-25 Choose Destination...
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CHAPTER 6 NDA-24213 Page 74 Issue 3.0 Installation CallCenterWorX CD-ROM Installation Instructions STEP 5: The Select Program Folder screen displays (Figure 6-26). To accept the default program folder name, click Next. If you wish to change the destination for these files, click Browse and select another folder. (You may wish to make a note of the different location for future reference.) Click OK to return to this screen. When the folder name shown in the Program Folders box is satisfactory,...
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NDA-24213 CHAPTER 6
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Issue 3.0
Installation
CallCenterWorX CD-ROM Installation Instructions
STEP 6: The Copying Files window displays (Figure 6-27). It shows the progress of installing the program
files on your hard disk. No action is required of you to continue this process. If you wish to stop the
installation, click Cancel.
Figure 6-27 Copying Files - MIS
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CHAPTER 6 NDA-24213 Page 76 Issue 3.0 Installation CallCenterWorX CD-ROM Installation Instructions STEP 7: When file copying is complete, the Setup Finish screen displays (Figure 6-28), allowing you to complete the Setup and automatically launch CallCenterWorX MIS. Click Finish. Figure 6-28 Setup Finish - MIS STEP 8: Your computer automatically performs the program launch. The CallCenterWorX MIS program is now installed and ready to configure. See Chapter 10, Heading 1., “CallCenterWorX MIS...