NEC Neax2000 Ivs Callcenterworx System Manual

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STEP 5: The first Copying Files screen displays (see Figure 6-19). It shows the progress of installing the 
program files on your hard disk. No action is required from you to continue this process. If you wish 
to stop the installation, click Cancel.
Figure 6-19   Copying Files - Server and MAT Client 
						

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STEP 6: When the copying of files is complete, the Add Folder Icon screen displays (Figure 6-20). Click OK 
to continue.
Figure 6-20   Add Folder Icon - Server and MAT Client 
						

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STEP 7: The CallCenterWorX Setup Finish screen displays (Figure 6-21). If you would like to view the 
README file, check that box. If you would like to launch the CallCenterWorX MAT program now, 
check that box. Click the 
Finish button to complete the setup of the ACD Server and MAT Client 
option.
Figure 6-21   Setup Finish - Server and MAT Client
If you have chosen to install the entire CallCenterWorX suite (both ACD and MIS programming), the 
setup program will automatically continue with the MIS portion of the installation (see this chapter, 
Heading 3.4, “MIS Installation Option”).
If you are installing only the ACD Server and MAT Client programming, see this chapter, Heading 4, 
“Starting CallCenterWorX ACD,” for procedures needed for the initial ACD startup. 
						

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3.4 MIS Installation Option
If you selected CallCenterWorX MIS in Step 4 of Heading 3.6, or if you are installing the complete 
CallCenterWorX suite, the Welcome screen in Figure 6-22 displays. 
Figure 6-22   Welcome - MIS 
						

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STEP 1: Read the instructions in the Welcome screen and click Next to continue, or Cancel to quit Setup. If 
you click 
Next, the Software License Agreement screen (Figure 6-23) displays.
Figure 6-23   License Agreement - MIS
STEP 2: Read the agreement and if you accept all the terms, click Yes.  
						

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STEP 3: Enter your name and the name of your company in the dialog boxes of the User Information screen 
(Figure 6-24). Click 
Next.
Figure 6-24   User Information - MIS 
						

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STEP  4: The Choose Destination Location screen displays (Figure 6-25). If you wish to change the destination 
for these files, click 
Browse and select another directory. (You may wish to make a note of the 
different location for future reference.) Click 
OK to return to this screen. When the path shown in the 
Destination Folder area is satisfactory, click 
Next.
Figure 6-25   Choose Destination Location - MIS 
						

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STEP  5: The Select Program Folder screen displays (Figure 6-26). To accept the default program folder name, 
click 
Next. If you wish to change the destination for these files, click Browse and select another 
folder. (You may wish to make a note of the different location for future reference.) Click 
OK to 
return to this screen. When the folder name shown in the Program Folders box is satisfactory, click 
Next.
Figure 6-26   Select Program Folder - MIS 
						

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STEP 6: The Copying Files window displays (Figure 6-27). It shows the progress of installing the program 
files on your hard disk. No action is required of you to continue this process. If you wish to stop the 
installation, click Cancel.
Figure 6-27   Copying Files - MIS 
						

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STEP 7: When file copying is complete, the Setup Finish screen displays (Figure 6-28), allowing you to 
complete the Setup and automatically launch CallCenterWorX MIS. Click 
Finish.
Figure 6-28   Setup Finish - MIS
STEP 8: Your computer automatically performs the program launch.
The CallCenterWorX MIS program is now installed and ready to configure. See Chapter 10, Heading 1., 
“CallCenterWorX MIS Initial Setup” for configuration procedures needed for the initial MIS setup.
CallCenterWorX MIS menu commands are described in Chapter 8.